Skip to Main Content
Creation
Website Design
Discover all the ways you can create and design your website on Wix.
Website Templates
Explore 800+ designer-made templates & start with the right one for you.
Advanced Web Development
Build web applications on Velo's open dev platform.
Editor X
Take full design control with flexible grids and custom breakpoints.
Mobile App
Build, customize and manage your website on the go.
Hire a Professional
Find a professional to help build, design and promote your site.
Website Essentials
Custom Domain Name
Secure Web Hosting
Logo Maker
SEO Toolset
Become a Wix Partner
Gain Partner benefits & scale your business.
→
Business
eCommerce Website
Sell products and manage fulfillment from one eCommerce platform.
Service Businesses
Manage bookings, payments, staff, and clients with our scheduling solution.
Restaurants
Display your menu and take orders & reservations online.
Blog Website
Share ideas with your audience and drive traffic to your website.
Fitness
Offer classes and manage your clients, bookings and payments online.
Tools & Features
Online Payments
Multichannel Sales
Point of Sale
Analytics & Reports
Business Tools
Event Creation
Resources
All Features
Find everything you need to build your site and run your business.
Web Design Inspiration
Get inspired by unique designs & powerful websites built on Wix.
Wix Learn
Take video courses & lessons and gain the skills you need to succeed online.
Wix Blog
Get business tips, online marketing guidance, and the latest website trends.
Pricing
Support
Mobile App
Wix Studio
Enterprise
English
Help Center
Home
Need more help?
Solving performance and technical issues
Live site issues
Getting started
Creating your site
Account & billing
Using the Wix mobile apps
Connecting a domain
Managing your business
Promoting your site
Studio, Partners & Enterprise
Need more help?
Solving performance and technical issues
Wix Technical Assistant
Site performance
Editor issues
Live site issues
Browser compatibility
Known Issues
Contacting Wix Customer Care
COVID-19 and your website
About Wix
Feature updates
Live site issues
Articles
Unable to View Your Live Site
Unable to View Images on Your Site
Opening Your Browser in Incognito/Private Browsing Mode
Clearing Your Browser's Cache
Live Site Errors
Flushing Your DNS
Checking Your Browser Version
Clearing Wix Cookies from Your Browser
Testing Your Site in Different Screen Resolutions
Live Site Error: Error 401 (Unauthorized)
Live Site Error: Error 403 (Forbidden)
Live Site Error: Error 404 (Not Found)
Live Site Error: Error 500 (Internal Server Error)
Live Site Error: Error 502 (Bad Gateway)
Taking a Screencast on a Mobile Device
Autoplay on Desktops and Laptops
Performing a Traceroute for Live Site Issues
Performing a Ping Test
Important Information About Facebook Fan Pages App Sites
Unable to Click Element on Live Site
Known Issues
24 August, 2023 - Some Live Sites & Dashboards are Loading Slowly
18 September, 2023 - Issues Accessing Published Sites
19 September, 2023 - Issues Accessing Published Sites