header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
  1. Home
  2. Need more help?
  3. Solving performance and technical issues
  4. Live site issues
  5. Flushing Your DNS

Flushing Your DNS

Your computer's operating system regularly caches the DNS lookup of domain names, saving their IP addresses. When the IP address of your domain changes (e.g., when you connect your domain to Wix), your operating system may look up the cached data it has stored instead of the new DNS settings resulting in your site failing to load.

If it's been at least 48 hours since you updated your domain's DNS settings correctly, and you can't see your site live on your domain, try clearing your browser's cache. If you're still unable to view your site on your domain, follow the directions below to flush your DNS. 
Tip:
You can  perform a DNS lookup to make sure the correct DNS records for your domain are resolving to servers around the world. 

Windows XP, 2000, and Vista

  1. Click Start.
  2. Click Run.
    Note: If you do not see the Run command in Vista, type Run in the Search bar.
  3. Type the following command in the Run field: ipconfig /flushdns
  4. Press Enter.
If the command succeeds, the system returns the following message: 'Successfully flushed the DNS Resolver Cache.' 

Windows 7, 8, and 10

  1. Click Start.
  2. Type cmd in the search field.
  3. Right-click Command Prompt and select Run as Administrator.
  4. Type the following command: ipconfig /flushdns
  5. Press Enter.
If the command succeeds, the system returns the following message: 'Windows IP configuration successfully flushed the DNS Resolver Cache.'
Still not able to view your live site on your domain?
Review the Wix Domain Assistant to make sure your domain is properly connected. 

Did this help?

|
Hire a ProfessionalGet matched with a Wix Partner who can help you reach your site goals.
Start Now

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.