Wix Domain Assistant

Wix Domain Assistant is here to help you through every step of the connection process. If you are experiencing issues with your domain connection, click the relevant connection type below to solve the issue: 
Unsure if you've connected via name servers or pointing?

Issues with a Domain Purchased from Wix

Still experiencing issues after following the steps above? Click here.

Issues with a Domain Connected via Name Servers

Still experiencing issues after following the steps above? Click here.

Issues with a Domain Connected via Pointing


Still Experiencing Issues?

Try the following local issue troubleshooting steps:
  1. Clear your browser's cache and try accessing your domain again.
  2. Go to your domain in incognito mode.
  3. Check whatismybrowser.com and update your browser if it's not the latest version. 
  4. Go to your domain using a different supported browser.
  5. Go to your domain on another computer that uses different anti-virus, anti-malware, and firewall programs. 
  6. Connect to a different Wi-Fi network or use a smartphone's 3G/4G cellular network to access your domain. This detects if there's an issue with the network you're using. 
If you are still unable to view your site on your domain, contact us and we will be happy to assist you.

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