Assign any domain in your Wix account to your site. You can reassign a domain from one site to another, or connect an unassigned domain to your site. Important:To connect your domain, you must upgrade...

Assigning a Domain to a Site in Your Wix Account

<div data-component-type="text"><div>Assign any domain in your Wix account to your site. You can reassign a domain from one site to another, or connect an unassigned domain to your site. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>To connect your domain, you must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="">upgrade your site</a>. If your site doesn't already have a <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan, you can choose to either upgrade your site, or reassign an existing plan.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Watch this video tutorial for a walkthrough about assigning a domain to a site in your Wix account. For more details, scroll down to read the full article.</div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/BowtMQCMulo" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="assigning-a-domain-to-your-site" level="3">Assigning a domain to your site</h2></div><div data-component-type="text"><div>Connect an unassigned domain to your site, or reassign an already connected domain to a different site. </div></div><div data-component-type="heading"><h2 id="" level="4">To assign a domain to a site in your account:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Choose <strong>Assign to a site</strong> or <strong>Assign to a different site.<br />
Note:</strong> This option will depend on whether the domain is currently connected to a site, or is unassigned.</li>  <li>Select a site and click <strong>Next.<br />
Note</strong>: If the site is already connected to a primary domain, choose an option:
    <ul>
      <li><strong>Redirect it to the primary domain:</strong> Your new domain will redirect to the existing primary domain which is already connect.  </li>      <li><strong>Replace the current primary domain:</strong> Your new domain will be the primary domain, and the site's current domain will be disconnected.  </li>    </ul>  </li>  <li>Click <strong>Assign</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about assigning domains.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I add a domain to my Wix account? </h4><div class="collapsible-content"><div>If you don't already have a domain connected to your Wix account, you can add one by: </div><div><br /></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">Purchasing a domain from Wix</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">Connecting a domain purchased elsewhere to Wix</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">Transferring a domain purchased elsewhere to Wix</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/moving-a-connected-domain-purchased-elsewhere-from-one-wix-account-to-another" target="">Moving a domain (purchased elsewhere) from a different Wix account</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-your-wix-domain-to-a-different-wix-account" target="">Moving a Wix domain from a different Wix account</a>.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I connect more than one domain to a single Wix site? </h4><div class="collapsible-content"><div>Yes, you can connect an unlimited number of domains to your Wix site. All sites have a primary domain, which is the site's main address. You can connect additional domains which will redirect to your primary domain. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-multiple-domains-to-one-wix-site" target="">connecting multiple domains to your Wix site</a>. </div></div></div></div>

You can instantly disconnect your domain from your Wix site by unassigning it. You can always assign the domain to another site at a later stage.Important:When you unassign a primary domain from your ...

Unassigning a Domain from Your Site

<div data-component-type="text"><div>You can instantly disconnect your domain from your Wix site by unassigning it. You can always <a href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account">assign the domain</a> to another site at a later stage.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>When you unassign a primary domain from your site, any other domains which redirect to your site will also be disconnected. </div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To unassign a domain:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click <strong>Unassign from this site</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/17/3b6bf2d9-03da-4afd-8956-e38091bbad47/72935e00-af84-4fce-8241-65fce9b0c8d7.png" alt="A screenshot showing the Unassign from this site option for a Wix domain." /></div></div><div data-component-type="text"><ol>
  <li>Review the information, then click <strong>Unassign Domain</strong>.</li></ol></div>

You can disconnect a domain from your site and assign it to a different site in your account or leave it unassigned. Learn how to:
  Assign the domain to another site in your account  Disconnect a dom...

Disconnecting a Domain from Your Site

<div data-component-type="text"><div>You can disconnect a domain from your site and assign it to a different site in your account or leave it unassigned. </div></div><div data-component-type="text"><div><strong>Learn how to:</strong></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="">Assign the domain to another site in your account</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/unassigning-a-domain-from-your-site" target="">Disconnect a domain and leave it unassigned</a></li></ul></div><div data-component-type="text"><div><strong>If the domain is a Wix domain, you can also:</strong></div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-your-wix-domain-to-a-different-wix-account" target="">Transfer the domain to another Wix account</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749" target="">Transfer the domain to another domain host</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-wix-domain-to-an-external-site" target="">Point the domain to an external site</a></li></ul></div>

Your primary domain is the main address (URL) for your site. Any additional domains you connect to your site redirect to your primary domain. You can set a redirected domain as your primary domain at ...

Switching Your Primary and Redirected Domains

<div data-component-type="text"><div>Your primary domain is the main address (URL) for your site. Any additional domains you connect to your site redirect to your primary domain. You can set a redirected domain as your primary domain at any time, which in turn makes your primary domain a redirected domain.</div></div><div data-component-type="heading"><h2 id="" level="3">To set a redirected domain as your site's primary domain:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click <strong>Set as Primary</strong> next to the domain you're setting as your primary domain.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/5e77ab0b-3d61-44be-a600-537ab83d66a7/32d072c0-11b4-499e-b968-e23e3f4681e8.png" alt="A screenshot showing the Set as Primary button to set a subdomain as a primary domain for a Wix site." /></div></div><div data-component-type="text"><ol><li>Click <strong>Set as Primary Domain</strong>. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Allow 24 hours for the redirection to propagate:</div><div class="info-content"><div>For the first 24 hours, the site is available under two domain names (both the primary and redirected domain). After 24 hours, the URL in your browser's address bar changes to your primary domain when you enter your redirecting domain's URL.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>If you get an error message, check to make sure you've properly connected both your primary and redirected domains to Wix. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/wix-domain-assistant-3777632" target="">troubleshoot your domain connection</a>. </div></div></div></div>

You can keep your Wix domain's contact information up to date from the Domains page in your Wix account. Your changes are saved right away, but some updates need to be confirmed by email before they t...

Viewing and Updating Your Wix Domain Contact Information

<div data-component-type="text"><div>You can keep your Wix domain's contact information up to date from the Domains page in your Wix account. Your changes are saved right away, but some updates need to be confirmed by email before they take effect (for example, changing your email address).  </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important: </div><div class="info-content"><ul>
  <li>Changing your contact information locks your domain for 60 days, in which time it is not possible to transfer your domain away from Wix. <a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target="">Learn more about ICANN's 60-day lock policy</a>.</li>  <li>Please see the <strong>FAQs</strong> section at the bottom of this page for important information about updating the following domains: <strong>.fr</strong>, <strong>.com.br</strong>, <strong>.com.au</strong>, <strong>.at</strong>, <strong>.it</strong>. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-and-updating-your-domain-contact-information" level="3">Viewing and updating your domain contact information</h2></div><div data-component-type="text"><div>You can view and update the contact information for any domains that you have purchased or transferred to Wix.  </div></div><div data-component-type="heading"><h2 id="" level="4">To view and update your domain contact information:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click<strong> Edit contact info</strong>.<br />
<strong>Note:</strong> If this option is missing, your domain was purchased elsewhere and you must contact your domain host to update the contact information. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/01/69966662-18af-40ab-b381-0c2e7122c237/9cbae3dc-85bb-4457-a129-796c76693197.png" alt="Screenshot showing the More Actions dropdown beside a domain in a Wix account. The Edit Contact Info option is highlighted." /></div></div><div data-component-type="text"><ol>
  <li>Edit your contact information.</li>  <li>(Optional) Use different contact information for your Technical or Administrative contacts:
    <ol>
      <li>Deselect the <strong>Use registrant contact info</strong> checkbox below the relevant contact type.</li>      <li>Enter the person's contact details. </li>    </ol>  </li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>As a domain registrant owner, you are required to <a data-composite="true" href="https://support.wix.com/en/article/icann-confirming-your-domain-contact-information" target="">confirm your domain contact info</a> within two weeks after registering the domain. If not confirmed within two weeks, the domain and any business email attached to it may go offline. In case that happens, to ensure you can still receive a confirmation email, we recommend using an email address that is not associated with your domain as your registrant contact email (e.g. gmail.com). </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Some domains have restrictions or additional requirements to consider. Click a question below to learn more about updating contact information for your domain.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Do I need access to my old email when updating my email address?</h4><div class="collapsible-content"><div>Yes. When you update your domain contact information, some changes require you to confirm the update by email. When you change your contact email address, a confirmation email will be sent to both the old and new address. You'll need to confirm the change from both emails. </div><div><br /></div><div>If you need to update your email address and you no longer have access to the old email, <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact us</a> and we'll be able to help. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I update contact info for my .at domain?</h4><div class="collapsible-content"><div>You can update your contact information by downloading a form and sending it to Wix Customer Care. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/updating-contact-information-for-a-at-domain" target="">updating your information for .at domains</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I update contact info for my .com.au domain?</h4><div class="collapsible-content"><div>The process for transferring ownership of these domains requires that you contact Wix Customer Care directly. This is due to restrictions on who can use a .com.au domain. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/transferring-ownership-of-a-comau-domain" target="">transferring ownership of a .com.au domain</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I update contact info for my .com.br domain? </h4><div class="collapsible-content"><div>Contact information must be updated with registro.br first. You can then notify Wix and we'll update the information in our system. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/updating-contact-information-for-combr-domains" target="">updating your information with registro.br</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I update contact info for my .it domain?</h4><div class="collapsible-content"><div>To update information related to a<strong> </strong>.it domain, <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact Wix Customer Care</a> and provide us with the information you need to change <strong>in written form</strong>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I make new changes to the contact info for my .fr domain?</h4><div class="collapsible-content"><div>If you have a .fr domain, certain changes must go through a 15-day approval process. It is not possible to make further updates until the 15-day period has ended. This only applies to first name, last name, email address, and company information. Once the 15-day period has ended, you'll be able to make new changes to this information. </div></div></div></div>

It is not possible to add the same domain name to more than one Wix account at a time. If you're trying to connect a domain that was purchased outside of Wix and is currently in another Wix account, y...

Moving a Connected Domain (Purchased Elsewhere) from One Wix Account to Another

<div data-component-type="text"><div>It is not possible to add the same domain name to more than one Wix account at a time. If you're trying to connect a domain that was purchased outside of Wix and is currently in another Wix account, you must first remove the domain from its current account, then add it to the new account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Moving a Wix domain to another account?</div><div class="info-content"><div>The directions in this article apply to domains purchased outside of Wix. If you have a Wix domain and need to move it to another account, <a href="https://support.wix.com/en/article/transferring-your-wix-domain-to-a-different-wix-account">transfer your domain to the other Wix account</a>. </div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Can't access your account?</div><div class="info-content"><div>You can fill out the <a data-composite="true" href="https://users.wix.com/account-recovery" target="_blank">account recovery form</a> if you are unable to access the account your domain is currently connected to. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/KDFVTmNqM9U" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-remove-the-domain-from-your-wix-account" level="3">Step 1 | Remove the domain from your Wix account</h2></div><div data-component-type="text"><div>Log in to the Wix account where your domain is currently located, copy the DNS records, and remove the domain from the account. This will allow you to add the domain in the other Wix account where you want it connected. </div></div><div data-component-type="heading"><h2 id="" level="4">To remove a domain from your account:</h2></div><div data-component-type="text"><ol>
  <li>Sign in to the Wix account where your domain is currently added. </li>  <li><a data-composite="true" href="https://users.wix.com/login/select-workspace?redirect_to=https://manage.wix.com/studio/domains" target="_blank">Go to Domains</a> in the account. <br />
<strong>Note</strong>: If you have more than one domain in your account, scroll to the relevant domain.</li>  <li>Copy your domain's DNS records.<br />
<strong>Note</strong>: If your domain is <a data-composite="true" href="https://support.wix.com/en/article/pointing-vs-name-servers-domain-connection-methods" target="">connected by pointing</a>, skip ahead to step 4.</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me how</h4><div class="collapsible-content"><ol>
  <li>Click the <strong>Domain Actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> on the right and select<strong> Manage DNS records</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/05/d96a0158-c2be-4842-b20f-0c972784ff2d/2bb7d7c7-b631-4bc6-9f89-6c3a952ee91c.png" /></li>  <li>Copy the details of your DNS records and paste them into a separate document.<br />
<strong>Note</strong>: You <strong>do not need to copy the following DNS records</strong> because you may be replacing them when you add your domain to the other Wix account:
    <ul>
      <li>The <strong>A (Host)</strong> record displaying your domain name in the <strong>Host Name</strong> field (e.g. mystunningwebsite.com). </li>      <li>The <strong>CNAME (Aliases)</strong> record displaying <strong>www.</strong> in front of your domain in the <strong>Host Name </strong>field (e.g. www.mystunningwebsite.com).</li>      <li>The <strong>NS (Name Servers)</strong> records (e.g. ns5.wixdns.net and ns6.wixdns.net).</li>    </ul>  </li>  <li>Click the <strong>Back</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/05/f9e2731e-1e13-479a-83e3-1fd5bc0fb335/ea8ac5f8-13b9-48c6-aadc-c0435f8cf807.png" /> next to <strong>Manage DNS Records</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/05/b66a1989-8839-4c2a-b576-5e7915f18617/120e804d-a12a-43a7-a56e-a519e9610143.png" /></li></ol></div></div></div><div data-component-type="text"><div>4.  Click the <strong>Domain Actions </strong>icon<strong> </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain and select <strong>Remove from Wix</strong>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/05/94aa9c79-9281-4d29-9dd8-87965ca439c3/152ace8d-dbfc-4912-b314-65c1f81464a7.png" alt="A screenshot showing the Remove from Wix option for a connected domain." /></div></div><div data-component-type="text"><div>5.  Click <strong>Remove Domain </strong>to confirm.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-add-the-domain-to-another-wix-account" level="3">Step 2 | Add the domain to another Wix account</h2></div><div data-component-type="text"><div>Sign in to the Wix account where you want the domain to be connected. You can use an incognito window to sign in if you want to remain signed in to both accounts at the same time. Then add the domain, choose an upgraded site to connect and set up the connection. </div></div><div data-component-type="heading"><h2 id="" level="4">To add the domain to a different Wix account:</h2></div><div data-component-type="text"><ol>
  <li>Sign in to the Wix account you're adding the domain within.</li>  <li><a data-composite="true" href="https://users.wix.com/login/select-workspace?redirect_to=https://manage.wix.com/studio/domains" target="_blank">Go to Domains</a> in the account.</li>  <li>Click <strong>Add an Existing Domain </strong>and select <strong>Connect a domain you already own</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2024/08/08/a257425b-7cf9-4be2-922f-b46c8d8be4f1/801c36ef-2540-445a-b5c3-ee4114c2d414.png" alt="Screenshot of choosing the option to connect a domain you already own." /></div></div><div data-component-type="text"><ol>
  <li>Select the site you want to connect your domain to and click <strong>Continue</strong>.</li>  <li>Enter your domain name and click <strong>Let's Go</strong>.</li>  <li>Click <strong>Yes, I own this domain </strong>under the search field. </li>  <li>Finish connecting your domain via name servers or pointing: 
    <ul>
      <li><strong>Name servers: </strong>(Recommended) This connection method keeps the domain's DNS records managed in your Wix account. Continue at <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers#step-1-add-the-domain-to-your-wix-account" target="">step 1.7 here</a> to finish connecting your domain via name servers. </li>      <li><strong>Pointing: </strong>This connection method requires the domain's DNS records to be hosted outside of Wix. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method#step-1-add-the-domain-to-your-wix-account" target="">finish connecting your domain via pointing</a>. </li>    </ul>  </li></ol></div>

An A (Host) DNS record is used to point your domain name and host names to a static IP address. You can add or update your A records from the Domains page of your Wix account.Important:If your domain ...

Adding or Updating A Records in Your Wix Account

<div data-component-type="text"><div>An A (Host) DNS record is used to point your domain name and host names to a static IP address. You can add or update your A records from the Domains page of your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is connected to Wix via <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="">pointing</a>, you must add or update A records with your domain host (not Wix). </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Watch this video tutorial or scroll down to read the full article.</div><div><br /></div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/6BCDtXRsLTo" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">To add or update an A record:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Select <strong>Manage DNS Records</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/26/eff4eb94-5ca2-4e0e-b5ae-ca033c8e1697/cd6f2a72-852f-4606-aaad-943fe87b3a83.png" alt="A screenshot showing the Manage DNS Records option in the Domain Actions menu." /></div></div><div data-component-type="text"><ol>
  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Add a new A record</h4><div class="collapsible-content"><ol>
  <li>Click <strong>+ Add Record </strong>in the <strong>A (Host) </strong>section.<br />
 <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/29/e3705566-b74a-45b0-a3ae-b900b71484b9/16671e0e-c023-4f72-9deb-c1766667e594.png" alt="A screenshot showing the Add Record button for a Wix domain." /></li>  <li>In the <strong>Host Name</strong> field enter the host name.<br />
<strong>Note:</strong> Leave this field blank if instructed to add an <strong>@</strong> sign.</li>  <li>In the <strong>Value</strong> field enter the IP address the record points to.   </li>  <li>Click <strong>Save</strong>.</li>  <li>Click <strong>Save Changes</strong> in the pop-up message.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit an existing A record</h4><div class="collapsible-content"><ol>
  <li>Hover over the A record and click <strong>Edit</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/19/52cb4be0-39d0-4b5b-a02d-c56bae357922/c14e6301-8f9c-450d-aa75-eb93181011f6.png" alt="A screenshot showing the edit button for an A record in a Wix account." /></li>  <li>Click <strong>Got it</strong> in the pop-up message.</li>  <li>In the <strong>Host Name</strong> field enter the new host name. <br />
<strong>Note:</strong> Leave this field blank if instructed to add an <strong>@</strong> sign.</li>  <li>In the <strong>Value</strong> field enter the new IP address the record points to.   </li>  <li>Click <strong>Save</strong>.</li>  <li>Click <strong>Save Changes</strong> in the pop-up message.</li></ol></div></div></div>

A Canonical Name (CNAME) record is a type of Domain Name System (DNS) record that maps an alias name to a true or canonical domain name. You can add or update your CNAME records from the Domains page ...

Adding or Updating CNAME Records in Your Wix Account

<div data-component-type="text"><div>A Canonical Name (CNAME) record is a type of Domain Name System (DNS) record that maps an alias name to a true or canonical domain name. You can add or update your CNAME records from the Domains page of your Wix account. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is connected to Wix via <a data-composite="true" href="https://support.wix.com/en/article/pointing-vs-name-servers-domain-connection-methods" target="">pointing</a>, you must add or update CNAME records with your domain host (not Wix). </div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To add or update a CNAME record:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain and select <strong>Manage DNS Records</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/10/06/3a6086e0-9269-421c-b65e-0eba31674296/cfde60ae-1eb8-478d-951a-308acd690945.png" alt="A screenshot showing where to click to see manage DNS records." /></div></div><div data-component-type="text"><ol><li>Add or update your domain's CNAME record:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Add a CNAME record</h4><div class="collapsible-content"><ol>
  <li>Click <strong>+ Add Record </strong>in the <strong>CNAME (Aliases)</strong> section. <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/25/cd1a0053-2c7e-4d19-8181-c0cd13b41842/c5051d41-0087-41a1-88e6-fdc268bd196b.png" /></li>  <li>Click <strong>Got it</strong> in the pop-up message.</li>  <li>Click the <strong>Host Name</strong> field and enter a host name.</li>  <li>Click the <strong>Value</strong> field and enter the web address the record points to. </li>  <li>Click <strong>Save</strong>.</li>  <li>Click <strong>Save Changes</strong> in the pop-up message.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Update a CNAME record</h4><div class="collapsible-content"><ol>
  <li>Hover over the CNAME record and click <strong>Edit</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/11/11/a8784449-b415-44ae-b938-8f83e694388f/3fc82f2d-d2f7-4ad3-a60c-665ec7f72ec6.png" /></li>  <li>Click <strong>Got it</strong> in the pop-up message.</li>  <li>Click the <strong>Host Name</strong> field and edit the host name.</li>  <li>Click the <strong>Value</strong> field and edit the web address the record points to. </li>  <li>Click <strong>Save</strong>.</li>  <li>Click <strong>Save Changes</strong> in the pop-up message.</li></ol></div></div></div>

TXT (Text) records are used for various purposes such as verifying ownership of a domain. You can add or update your Text (TXT) records from the Domains page of your Wix account.Important:If your doma...

Adding or Updating TXT Records in Your Wix Account

<div data-component-type="text"><div>TXT (Text) records are used for various purposes such as verifying ownership of a domain. You can add or update your Text (TXT) records from the Domains page of your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is connected to Wix via <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="">pointing</a>, you must add or update TXT records with your domain host (not Wix). </div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To add or update a TXT record:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Select <strong>Manage DNS Records</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/26/eff4eb94-5ca2-4e0e-b5ae-ca033c8e1697/cd6f2a72-852f-4606-aaad-943fe87b3a83.png" alt="A screenshot showing the Manage DNS Records option in the Domain Actions menu." /></div></div><div data-component-type="text"><ol>
  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Add a new TXT record</h4><div class="collapsible-content"><ol>
  <li>Click <strong>+ Add Record </strong>in the <strong>TXT (Text)</strong> section.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/19/b657f3a6-b433-407a-a04b-be9264c67964/581d8a34-e0db-4b0e-b78d-d5147906aa8e.png" alt="A screenshot showing the Add Record button to add a TXT record in a Wix account." /></li>  <li>In the <strong>Host Name</strong> field, enter the host name.<br />
<strong>Note:</strong> Leave this field blank if you were instructed to add an <strong>@</strong> sign.</li>  <li>In the <strong>Value</strong> field, enter the TXT value.</li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit an existing TXT record</h4><div class="collapsible-content"><ol>
  <li>Hover over the TXT record and click <strong>Edit</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/19/036df347-c1b9-4fc4-b34d-38925b214116/dccdba76-9e29-4987-b831-7c47ade4fecb.png" alt="A screenshot showing the Edit button to edit a TXT record in a Wix account." /></li>  <li>In the <strong>Host Name</strong> field, enter the host name. <br />
<strong>Note:</strong> Leave this field blank if you were instructed to add an <strong>@</strong> sign.</li>  <li>In the <strong>Value</strong> field enter the new TXT value.</li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div>

A Service (SRV) DNS record provides information about where a service in your system is located. You can add or update SRV records from the Domains page in your Wix account. Important:If your domain i...

Adding or Updating an SRV Record in Your Wix Account

<div data-component-type="text"><div>A Service (SRV) DNS record provides information about where a service in your system is located. You can add or update SRV records from the Domains page in your Wix account. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is connected to Wix via pointing, you must add or update SRV records with your domain host (not Wix). </div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To add or update an SRV record:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Select <strong>Manage DNS Records</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/26/eff4eb94-5ca2-4e0e-b5ae-ca033c8e1697/cd6f2a72-852f-4606-aaad-943fe87b3a83.png" alt="A screenshot showing the Manage DNS Records option in the Domain Actions menu." /></div></div><div data-component-type="text"><ol>
  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Add a new SRV record</h4><div class="collapsible-content"><ol>
  <li>Click <strong>+ Add Record </strong>in the <strong>SRV</strong> section.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/19/674a499c-d733-4640-b51c-8cddd3fbf0a4/f1cb84e8-ec44-4d08-90e5-f4162ad0c8b3.png" alt="A screenshot showing the Add Record button for a Wix domain." /></li>  <li>Click the <strong>Service</strong> drop-down and select the service type.</li>  <li>Click the <strong>Protocol</strong> drop-down and select a protocol type. </li>  <li>Enter the <strong>Weight</strong>, <strong>Port</strong>, <strong>Target</strong>, and <strong>Priority</strong> in the relevant fields. </li>  <li>Click the <strong>TTL</strong> drop-down and select a TTL value. </li>  <li>Click <strong>Save</strong>. </li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit an existing SRV record</h4><div class="collapsible-content"><ol>
  <li>Hover over the SRV record you'd like to update and click <strong>Edit</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/19/b1ce9c5d-2ef5-496c-94ca-e76e5e60c297/fd140d0b-3da2-4bed-b116-9174b28fb9e4.png" alt="A screenshot showing the edit button for an SRV record in a Wix account." /></li>  <li>Edit the SRV record using the relevant drop-downs and fields. </li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div>

Domain Name System (DNS) records are instructions that tell the internet where to find your website. A DNS record links easy-to-read domain names (like your site's web address) to information that you...

Managing DNS Records in Your Wix Account

<div data-component-type="text"><div>Domain Name System (DNS) records are instructions that tell the internet where to find your website. A DNS record links easy-to-read domain names (like your site's web address) to information that your computer can read (like your site's unique IP address).</div></div><div data-component-type="text"><div>You might need to update DNS records if you change your website host or set up new email accounts. </div></div><div data-component-type="text"><div>Add, edit or delete your domain's DNS records from the Domains section of your Wix account. You can manage all of the records for your domain, including A records, CNAME records, TXT records, and more. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="">connected to Wix via pointing</a>, you must manage your DNS records with your domain host (not Wix). </div></div></div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Click to manage your DNS records
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://manage.wix.com/account/domains" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Go to Domains
      </a>
  </div>
</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="managing-your-dns-records" level="3">Managing your DNS records</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/wix/api/mpContainerStaticController#/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the<strong> Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click <strong>Manage DNS records</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/26/eff4eb94-5ca2-4e0e-b5ae-ca033c8e1697/cd6f2a72-852f-4606-aaad-943fe87b3a83.png" alt="A screenshot showing the Manage DNS Records option in the Domain Actions menu." /></div></div><div data-component-type="text"><ol>
  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Add a record</h4><div class="collapsible-content"><ol>
  <li>Scroll to the record type you'd like to add (e.g. CNAME, TXT) and click <strong>+ Add Record</strong>.</li>  <li>Enter the DNS record in the relevant fields. <br />
<strong>Tip:</strong> If you're instructed to create a DNS record with the <strong>@</strong> sign in the <strong>Host Name</strong> field, leave the <strong>Host Name</strong> field blank instead. <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/02/22/d2f824da-3a1b-4961-85f6-96e9d332a37f/f95fc5de-f723-4f96-9f0b-4bff1887fb2f.png" alt="A screenshot showing the Host name field when adding DNS records in a Wix account." /></li>  <li>Click <strong>Save</strong>.</li>  <li>Click <strong>Save Changes</strong> in the pop-up message.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit a record</h4><div class="collapsible-content"><ol>
  <li>Hover over the DNS record you need to edit and click <strong>Edit</strong>. </li>  <li>Edit the DNS record.<br />
<strong>Tip:</strong> If you're instructed to create a DNS record with the <strong>@</strong> sign in the <strong>Host Name</strong> field, leave the <strong>Host Name</strong> field blank instead. <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/02/22/73346d0a-184e-427a-b510-656ce6f5a7be/cf1196b8-9636-4e65-b938-1259fb1b3e65.png" alt="A screenshot showing the Host name field when adding DNS records in a Wix account." /></li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Delete a record</h4><div class="collapsible-content"><ol>
  <li>Click the<strong> More Actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/29/41aeed57-e1e7-418e-9a7c-23b48855eec6/ebb894d9-606e-4ba7-b29d-2a24fd1d9a0d.png" /> to the right of the record you'd like to delete.</li>  <li>Click <strong>Delete</strong>.<br />
<strong>Note: </strong>Deleting your domain's default A or CNAME records may cause your site to go offline. </li>  <li>Click <strong>Delete Record</strong> in the pop-up. </li></ol><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9432a2ad-f01d-4a3d-ae53-370c37e15e62/2023/07/11/8e5b94d2-20b6-4089-a45e-ceaa056d550a/94afdabe-5758-4e1b-a3cd-eb12ea5bd349.png" alt="A screenshot showing the delete option for deleting a DNS record from a Wix account." /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click below for answers to common questions about managing your DNS records. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What are the different DNS records and what do they do?</h4><div class="collapsible-content"><ul>
  <li><strong>A records:</strong> Used to map a domain (e.g. mywebsite.com) or a sub-domain (e.g. blog.mywebsite.com) to an IP address.</li>  <li><strong>CNAME records:</strong> Also known as canonical name records, these are used to create aliases that point to other names. They are commonly used to map WWW, FTP and MAIL sub-domains to a domain.<br />
<strong>Note: </strong>Your A and CNAME records are essential for keeping your domain connected to your site. </li>  <li><strong>MX records:</strong> Mail Exchange (MX) records control which mail server your domain uses to receive email, and ensures that you receive emails properly.</li>  <li><strong>TXT records: </strong>TXT (text) records are used to provide textual information about a domain (like the name of the host and contact details) to external sources. They are also used to provide information to the SPF email authentication system.</li>  <li><strong>SPF records: </strong>Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by verifying sender IP addresses. SPF records specify which hosts are allowed to send mail from a given domain.</li>  <li><strong>SRV records: </strong>Also known as service records, these are responsible for localizing specific domain-related services such as FTP, HTTP, and SIP.</li>  <li><strong>NS records:</strong> Define which name servers contain the DNS records for a domain.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I update the NS records for a Wix domain?</h4><div class="collapsible-content"><div>It is not possible to update the name server (NS) records for a Wix domain. If you purchased a domain from Wix and wish to connect it to a website outside of Wix, you can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-wix-domain-to-an-external-site" target="">point a Wix domain to an external site</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My domain is pointing to Wix. Can I update my DNS records at Wix?</h4><div class="collapsible-content"><div>No. If your domain is connected to Wix via pointing, you must update your DNS records with your domain host (not Wix). </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I reset my A and CNAME records to their default values?</h4><div class="collapsible-content"><div>Yes. If you've previously edited your domain's A and CNAME records (for example, in order to point your domain to an external site), you can <a data-composite="true" href="https://support.wix.com/en/article/resetting-your-default-a-and-cname-records" target="">reset those records to their default values</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What does &quot;Hostname already in use&quot; mean?</h4><div class="collapsible-content"><div>A host name is a specific name assigned to a device within a network.   </div><div><br /></div><div>If you see a <strong>Hostname already in use</strong> error when updating your records, there may be another record added elsewhere that uses the same host name. </div><div><br /></div><div>You should remove the other record if it's not required. You can also ask your service provider to provide you with a different hostname. Before removing a record, make sure that you're not using any other services that use the host name.  </div><div><br /></div><div><strong>Note:</strong> The &quot;www&quot; host name is reserved for connecting a Wix site only. For example, if your mailbox provider asks you to add a CNAME record using the www host name, you will see the <strong>Hostname already in use</strong> error. You can request an alternative host name from your mailbox provider in this case. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="iframe"><div class="iframe-wrapper" style="text-align:left"><iframe src="https://www.youtube.com/embed/y7XhifKKAek?si=rJxflFG3bkJMNpt7" style="width:600px;height:395px;" scrolling="auto"></iframe></div></div>

Time to live (TTL) is the value of time that tells servers how long to store a DNS record locally before discarding. You should leave the TTL for your DNS records set to the default time.Important:Cha...

About TTL

<div data-component-type="text"><div>Time to live (TTL) is the value of time that tells servers how long to store a DNS record locally before discarding. <br /><br />You should leave the TTL for your DNS records set to the default time.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Changing a TTL value does not speed up the time it takes for a DNS record to propagate. It only changes the amount of time before your computer is forced to make a new DNS request.</div></div></div></div>

Perform a DNS (Domain Name System) lookup with whatsmydns.net to check if your domain's DNS records are correct and propagated. Domain propagation is the process of updating DNS records around the wor...

Checking Your Domain's DNS Records Using whatsmydns.net

<div data-component-type="text"><div>Perform a DNS (Domain Name System) lookup with <strong>whatsmydns.net</strong> to check if your domain's DNS records are correct and propagated. Domain propagation is the process of updating DNS records around the world following any changes to the records. </div></div><div data-component-type="text"><div>When you perform a DNS lookup at whatsmydns.net, you'll see a green checkmark next to the record that has propagated at a particular server. If you see a red X, that means that either no records have propagated, or a communication issue exists between whatsmydns.net and the server.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/9872e6dd-df6b-4d1f-9580-61d2fc9c255e/2ec67586-5a91-4be8-b2b7-5d2fa6e6d37f.png" alt="A screenshot of a whatsmydns.net search" /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">About domain propagation:</div><div class="info-content"><div>Domain propagation can take up to 48 hours to complete. If you changed your domain's DNS records within the last 48 hours, you may see different records at different locations on whatsmydns.net. Learn more <a data-composite="true" href="https://support.wix.com/en/article/about-domain-propagation" target="">about domain propagation</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="locating-your-domain-records-in-your-wix-account" level="3">Locating your domain records in your Wix account</h2></div><div data-component-type="text"><div>Check if your domain records have been verified around the world. Find your DNS records in your Wix account, then compare them to the whatsmydns.net search results.</div></div><div data-component-type="heading"><h2 id="" level="4">To check your domain records:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click <strong>Manage DNS records</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/26/eff4eb94-5ca2-4e0e-b5ae-ca033c8e1697/cd6f2a72-852f-4606-aaad-943fe87b3a83.png" alt="A screenshot showing the Manage DNS Records option in the Domain Actions menu." /></div></div><div data-component-type="text"><ol>
  <li>Make note of the records you want to check (e.g. Name Servers, A record, CNAME). </li>  <li>Search for your domain on <a data-composite="true" href="https://www.whatsmydns.net/" target="_blank">whatsmydns.net</a> and compare the search results to the records in your Wix account. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Not sure which connection method your domain is using?</div><div class="info-content"><div>Learn more about <a href="https://support.wix.com/en/article/pointing-vs-name-servers-domain-connection-methods">connecting your domain via name servers vs. pointing</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-your-name-server-connection-on-whatsmydnsnet" level="3">Checking your name server connection on whatsmydns.net</h2></div><div data-component-type="text"><div>Use whatsmydns.net to check that your domain has the correct Wix name server records at various locations around the world. </div></div><div data-component-type="heading"><h2 id="" level="4">To check your domain's name server records:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.whatsmydns.net/" target="_blank">whatsmydns.net</a>.</li>  <li>Enter your domain name without the www. prefix (e.g. mystunningwebsite.com) in the search field.<br />
<strong>Note:</strong> This is the 'host name' in your Wix records.</li>  <li>Select <strong>NS</strong> from the drop-down menu and click <strong>Search.</strong></li>  <li>Check that the search result matches the 'Value' field in your Wix records. If they match, your domain has propagated at that particular server location.</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me an example</h4><div class="collapsible-content"><div>The screenshot below shows the results for a name servers search. The green checkmarks next to ns15.wixdns.net and ns14.wixdns.net show that those records have propagated at those locations. <br />
     <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/ea40c3a2-a783-4f07-ae5b-6f8044320c95/11c4a238-3c50-4b9a-8d34-47bf78b8c843.png" alt="A screenshot showing name servers search results on whatsmydns.net" /><br />
</div><div>The records in the search result match the records in the Wix account for that domain (see the <strong>Value</strong> field). This shows that the correct records have propagated. </div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/75b17045-1e4f-4be9-8360-65d3e4d7585b/b166e1eb-97a3-4432-9030-efbeead52d7a.png" alt="A screenshot showing NS Name Servers records for a domain in a Wix account." /> </div><div><br />
<strong>Notes:</strong> </div><ul>
  <li>A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net. </li>  <li>If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-your-pointing-connection-on-whatsmydnsnet" level="3">Checking your pointing connection on whatsmydns.net</h2></div><div data-component-type="text"><div>Use whatsmydns.net to check that your domain has the correct pointing records at various locations around the world. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Your domain must have the correct A records and CNAME records to connect to Wix via pointing.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To check your domain's A records:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.whatsmydns.net/" target="_blank">whatsmydns.net</a>.</li>  <li>Enter your domain name without the <strong>www.</strong> prefix (e.g. mystunningwebsite.com).</li>  <li>Select <strong>A</strong> from the drop-down menu and click <strong>Search</strong>.</li>  <li>Check that the search result matches the 'Value' field in your Wix records. If they match, your records have propagated at that particular location.</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me an example</h4><div class="collapsible-content"><div>The screenshot below shows the results for an A record search. The green checkmarks next to each IP address show that those records have propagated at those locations.<br />
       <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/86f32769-00e5-47e7-8eef-34ed0e899d49/97334e10-3423-4c33-b302-32bec6fa2d31.png" alt="A screenshot showing A record search results on whatsmydns.net" /> </div><div>The IP addresses in the search result match the records in the Wix account for that domain (see the <strong>Value</strong> field). This shows that the correct records have propagated. </div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/38e0d472-9316-4f48-bf47-ffa7b216a0f4/a067019b-dd3b-48d4-b4ed-631a8e470344.png" alt="A screenshot showing A records for a domain in a Wix account." /><br />
<br />
<br />
<strong>Notes:</strong> </div><ul>
  <li>A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net. </li>  <li>If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated. </li></ul></div></div></div><div data-component-type="heading"><h2 id="" level="4">To check your domain's CNAME record:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.whatsmydns.net/" target="_blank">whatsmydns.net</a>.</li>  <li>Enter your domain name including the <strong>www.</strong> prefix (e.g. www.mystunningwebsite.com) in the search field.</li>  <li>Select <strong>CNAME </strong>from the drop-down menu and click <strong>Search</strong>. </li>  <li>Check that the search result matches the 'Value' field in your Wix records. If they match, your records have propagated.</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me an example</h4><div class="collapsible-content"><div>The screenshot below shows the results for a CNAME search. The green checkmarks next to cdn1.wixdns.net show that those records have propagated at those locations.</div><div><br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/52266189-bfce-4425-a217-6f45c8d165b0/281a593c-024d-40fb-b54a-c1876402ecd9.png" alt="A screenshot showing CNAME search results on whatsmydns.net" /><br />
</div><div>The records in the search result match the records in the Wix account for that domain (see the <strong>Value</strong> field). This shows that the correct records have propagated. </div><div><br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/18/9ab4ab1c-1752-4d3b-8f97-1f9a323efcb0/8fa60b37-152d-41f1-ba10-e138ca05fc25.png" alt="A screenshot showing CNAME records for a domain in a Wix account." /><br />
</div><div><strong>Notes:</strong> </div><ul>
  <li>A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net. </li>  <li>If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated. </li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Having trouble with your domain?</div><div class="info-content"><div>If your domain has the correct records but your live site is still not connected, get more help <a data-composite="true" href="https://support.wix.com/en/article/wix-domain-assistant-3777632" target="">troubleshooting your domain</a>. </div></div></div></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Check out this video tutorial.</div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/ptpDbnmKe9c?feature=shared" style="width:650px;height:375px;"></iframe></div></div>

You can reset your A records and CNAME records by changing them back to their default values. You might need to reset your A and CNAME records if you have previously edited them (for example, in order...

Resetting Your Default A and CNAME Records

<div data-component-type="text"><div>You can reset your A records and CNAME records by changing them back to their default values. You might need to reset your A and CNAME records if you have previously edited them (for example, in order to point your domain to an external site). Follow the steps in this article to revert your A and CNAME records to their original values. </div></div><div data-component-type="text"><div>DNS records make sure that your domain is mapped to the correct website. When someone types your website address into their browser, DNS records make sure that they are directed to the correct IP address to access your site.   </div></div><div data-component-type="text"><ul>
  <li>An <strong>A Record (Address Record)</strong> points the domain name (web address) to a specific IP address. For example, it points mystunningwebsite.com to the hosting server's IP address. </li>  <li>A <strong>CNAME (Canonical Name)</strong> is an alias record that points an alternative name (the alias) to the primary domain name (the canonical domain). For example, it tells shop.mystunningwebsite.com to point to mystunningwebsite.com. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your domain is <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="">connected via pointing</a>, these directions do not apply. Contact your domain host for help with resetting your DNS records. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Check out this video tutorial or scroll down to read the full article.</div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/HVnokJi4lGk" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-reset-your-default-a-records" level="3">Step 1 | Reset your default A records</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain and select <strong>Manage DNS Records</strong>. <br />
<strong>Note:</strong> If you're not seeing this option, your domain may be <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="">connected via pointing</a>. You'll need to contact your domain host to reset your records. </li>  <li>Hover over the A record that has your domain name in the <strong>Host Name</strong> field and click <strong>Edit</strong>.<br />
<strong>Note:</strong> Click <strong>+ Add Record</strong> in the<strong> </strong>A (Host)<strong> </strong>section if you need to add the A record.  </li>  <li>Click the <strong>Value</strong> field and enter the following IP address: <strong>185.230.63.107</strong><br />
<strong>Note:</strong> Leave the <strong>Host name</strong> field blank. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/22/31ebfdbe-7817-44c3-8c2a-5eb31bef6f1c/879ea1a6-5217-45f1-b0fa-16c109e1278b.png" alt="A screenshot showing where to update the value field for A records. The value field is highlighted." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Save</strong>, then <strong>Save Changes</strong> in the pop-up message.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-reset-your-default-cname-records" level="3">Step 2 | Reset your default CNAME records</h2></div><div data-component-type="text"><div>From the same <strong>Manage DNS Records</strong> page as the previous step: </div></div><div data-component-type="text"><ol>
  <li>Hover over the CNAME record that has <strong>www.</strong> before your domain name and click <strong>Edit</strong>.<br />
<strong>Note:</strong> Click <strong>+ Add Record</strong> in this section if you need to add the CNAME record. </li>  <li>Type <strong>www</strong> in the <strong>Host name</strong> field.  </li>  <li>Click the <strong>Value</strong> field and enter the following address: <strong>cdn1.wixdns.net</strong></li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/04/08/1edf65b0-c7b1-46e5-9518-2a4e5d42b89e/09c93eac-9b4c-4336-b678-889fa54d9a89.png" alt="A screenshot showing where to update the value field for CNAME records. The value field is highlighted." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Save</strong>, then <strong>Save Changes</strong> in the pop-up message.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Next: </div><div class="info-content"><div>It can take up to 48 hours for your domain's new DNS records to propagate and for your site to appear worldwide. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-propagation" target="">domain propagation</a>. </div></div></div></div>

To update the contact information for a .com.br domain, first update the information with Registro.br. Then, email Wix to let us know to update our internal system. About contact information for .com....

Updating Contact Information for .com.br Domains

<div data-component-type="text"><div>To update the contact information for a .com.br domain, first update the information with Registro.br. Then, email Wix to let us know to update our internal system. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">About contact information for .com.br domains:</div><div class="info-content"><div>When registering a <strong>.com.br</strong> domain, you must add contact information about the registrant and the domain administrator. This information then becomes publicly available in <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">WHOIS</a> databases. The owner and legal representative of the domain is the registrant, while the technical manager of the domain is the administrator. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-change-your-domains-contact-information-at-registrobr" level="3">Step 1 | Change Your Domain's Contact Information at Registro.br</h2></div><div data-component-type="text"><div>First, login to the Registro.br website and update your domain's contact information. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me how</h4><div class="collapsible-content"><ol><li>Go to <a href="https://registro.br/2/login" target="_blank">https://registro.br/2/login</a>. <br /><strong>Note:</strong> Since the website is in Portuguese, we recommend viewing in Google Chrome so that your browser can translate it for you. Click the <strong>Translate</strong> icon <img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/11/01/cf1b6252-de71-484b-9a9c-bba22de2cade/61274e39-73f7-44ba-93af-368f060a9106.png" /> at the top right of your browser's URL bar and select <strong>Translate</strong>. Alternatively, you can view the <a href="https://support.wix.com/pt/article/atualizando-informa%C3%A7%C3%B5es-de-contato-para-dom%C3%ADnios-combr">directions in Portuguese</a>.   <img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/11/01/8768eef0-bb75-4e88-85a3-a50130a341ef/28334a85-ef79-46a9-b72d-c6967da13bd3.png" /></li><li>Enter your username and password and click <strong>ACCESS </strong>to login.<br /><strong>Note:</strong> If you don't know your username, click <strong>Do not remember</strong>. Then enter your domain admin email, first name, and last name and click <strong>SEARCH</strong>. If you don't know your password, click<strong> I don't remember or I don't have the password </strong>to have password reset directions emailed to your domain's contact email. </li><li>Click <strong>My data</strong> at the top right.<img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/11/01/02ba5f88-50fa-4bce-b5d8-ed34d45d7473/6fa45dec-4060-4ed1-a1a1-04379865a280.png" /></li><li>Update the domain's contact info and click <strong>TO SAVE</strong>.</li></ol><div><br />Once you've updated your contact info, you'll receive a confirmation email from hostmaster@registro.br.  </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-change-the-contact-information-wix-has-for-your-domain" level="3">Step 2 | Change the Contact Information Wix has for Your Domain</h2></div><div data-component-type="text"><div>Your domain's contact information is updated with the registrar as soon as you complete step 1 above. Complete step 2 below to also update the contact information Wix has for your domain.  </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me how</h4><div class="collapsible-content"><div>Send an email or forward your confirmation email from Registro.br to <strong>support@wix.com</strong>. Make sure to include the following:</div><ul><li>Your domain name. </li><li>Which contact fields you've changed. Specify if you've changed them for your <strong>Administrative</strong> contact, your <strong>Technical</strong> contact, or both. </li></ul><div>Once we receive your domain's updated contact info, we will change it in our system's end. </div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>Wix updates your domain's contact information internally. You will not see the updated changes in your Wix account. </li>  <li>If you purchased a .com.br domain from Wix and would like to transfer it away from Wix, click <a data-composite="true" href="https://support.wix.com/pt/article/como-transferir-um-dom%C3%ADnio-combr-comprado-no-wix-para-um-novo-registrador-1492613" target="">here</a> for instructions. </li></ul></div></div></div>

﻿The .at domain extension is the country code domain extension (ccTLD) for Austria. You can update your contact information at any time by downloading a form and submitting it to Wix Customer Care. We...

Updating Contact Information for a .at Domain

<div data-component-type="text"><div>﻿The .at domain extension is the country code domain extension (ccTLD) for Austria. You can update your contact information at any time by downloading a form and submitting it to Wix Customer Care. We then submit the new details on your behalf.</div></div><div data-component-type="heading"><h2 id="" level="3">To update contact information for a .at domain:</h2></div><div data-component-type="text"><ol>
  <li>Download the <a data-composite="true" href="https://help.opensrs.com/hc/article_attachments/8469864684187/atchangeofholder.pdf" target="_blank">form at this webpage</a>.<br />
<strong>Note: </strong>The form contains reference to nic.at and says to fax to their contact details, but you can disregard this instruction.</li>  <li>Print the form out and fill in the relevant details. </li>  <li><a data-composite="true" href="https://www.wix.com/contact" target="">Contact Wix Customer Care</a>﻿ to provide legible scans (in PDF format) of the signed form.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>It may take a few days for this change to show up in your account.</div></div></div></div>

Cloudflare services are used for increasing the security and performance of websites and connections. If your Cloudflare settings are not correctly configured, your site may appear as unsecure, or may...

Verifying Your Cloudflare Settings for Connecting a Domain to Wix

<div data-component-type="text"><div>Cloudflare services are used for increasing the security and performance of websites and connections. If your Cloudflare settings are not correctly configured, your site may appear as unsecure, or may not be accessible at all.</div></div><div data-component-type="text"><div>Your DNS records in Cloudflare must be set to DNS only for your domain connection to function properly. If your records are <strong>Proxied</strong>, you must update this to <strong>DNS Only</strong> to ensure that your domain functions correctly.</div></div><div data-component-type="text"><div>If your domain is connected to Wix via Cloudflare, you need to take the following steps to ensure the viability of your connection. </div></div><div data-component-type="heading"><h2 id="" level="3">To verify your Cloudflare settings:</h2></div><div data-component-type="text"><ol>
  <li>Log in to your <a data-composite="true" href="http://cloudflare.com/" target="_blank">Cloudflare</a> account. </li>  <li>Go to the Websites tab and click on your domain name. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/12/07/2432bfc9-10f5-4ac0-a6c7-0133fe2cb40c/b8284e2a-a721-48d8-811b-a0b1276062f7.png" alt="cloudfare websites page," /></div></div><div data-component-type="text"><ol>
  <li>Go to the DNS tab and scroll down to your A and CNAME records in the DNS management section. </li>  <li>Under the Proxy Status, make sure that both A records and CNAME records are set to <strong>DNS Only.<br />
Note: </strong>If your records are set to <strong>DNS Only </strong>you don't need to do anything else. Your domain will function normally with Wix (as long as your DNS records are configured correctly with your domain registrar as well). </li></ol></div>

Currently, it's not possible to change name servers (edit NS records) for a Wix domain.
You can, however, point your Wix domain to an external site. Learn more in this article.
To change the name serv...

Request: Changing Name Server (NS) Records for a Wix Domain

<div data-component-type="text"><div>Currently, it's not possible to change name servers (edit NS records) for a Wix domain.<br />
You can, however, point your Wix domain to an external site. Learn more in this <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-wix-domain-to-an-external-site" target="">article</a>.<br />
To change the name servers, you'll need to <a data-composite="true" href="https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749" target="">transfer your domain away from Wix.</a></div><div><br />
We are always working to update and improve our products, and your feedback is hugely appreciated. </div></div>

We're aware of an issue where a red error banner appears when assigning, unassigning, or transferring a domain. This happens when the domain is associated to a payment method that is in another Wix ac...

Red Error Message When Assigning or Transferring a Domain (Includes Workaround)

<div data-component-type="text"><div>We're aware of an issue where a red error banner appears when assigning, unassigning, or transferring a domain. This happens when the domain is associated to a payment method that is in another Wix account. We are working on changing the error message to make the issue clearer.</div></div><div data-component-type="text"><div>You can view which services are assigned to each card in the <a data-composite="true" href="https://support.wix.com/en/article/managing-your-payment-methods-for-wix-services" target="">Payment Methods</a> page. If the domain is not listed, then it is not assigned to any of your payment methods, even if it has the same last 4 credit card digits.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">In the meantime, you can use the following workaround:</div><div class="info-content"><ol>
  <li>Go to Premium Subscriptions.</li>  <li>Click the More Actions icon next to the domain name.</li>  <li>Click <strong>Update payment method.</strong></li>  <li>Select which services you want to update.</li>  <li>Select one of your payment methods, or add a new one.</li></ol></div></div></div><div data-component-type="text"><div>The issue should no longer occur once the payment method for the domain is updated.</div></div>

A domain name is the unique address people type into their browser to visit a website.Domain names make it easy for visitors to find your site. Instead of having to type an IP address, which would be ...

About Domains

<div data-component-type="text"><div>A <a data-composite="true" href="https://www.wix.com/domains" target="_blank">domain name</a> is the unique address people type into their browser to visit a website.</div></div><div data-component-type="text"><div>Domain names make it easy for visitors to find your site. Instead of having to type an IP address, which would be difficult to remember, they can type your memorable domain name instead. </div></div><div data-component-type="text"><div>A domain name is made up of:</div></div><div data-component-type="text"><ul>
  <li><strong>A name:</strong> This can be any combination of letters and numbers, but it's usually the name of your company or brand. For example, 'Wix' in Wix.com.  </li>  <li><strong>A domain extension:</strong> The top-level domain ending that appears at the end of your domain name. For example, '.com' in wix.com.</li></ul></div><div data-component-type="text"><div>A domain name makes up just one part of a site's full web address (URL). For example, most web addresses start with 'www.' Some sites also have <a data-composite="true" href="https://support.wix.com/en/article/subdomains-overview" target="">a subdomain</a> like '<strong>.blog</strong>.wix.com' or '<strong>store</strong>.wix.com'.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/08/26/1661cd25-d390-4766-b8bd-a84e9a4aa6e2/f9d7849a-1c38-44fc-a77e-9567e596ce42.png" alt="An image showing the different parts that make up the full web address of a website. The domain name wix.com is highlighted/" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="personalize-your-free-wix-url" level="3">Personalize your free Wix URL</h2></div><div data-component-type="text"><div>When you publish your site for the first time, your web address (URL) is in the following format: <strong>siteprefix.wixsite.com/siteaddress</strong>. </div></div><div data-component-type="text"><div>To make this more personalized, you can <a data-composite="true" href="https://support.wix.com/en/article/changing-your-free-wix-url-8591528" target="">edit the free Wix URL</a>:</div></div><div data-component-type="text"><ul>
  <li><strong>Site URL prefix: </strong>By default this is generated from your name in your Wix account. You can edit your site URL in your Account Settings.</li>  <li><strong>Site address:</strong> This is the name of your website. You choose your site name when saving your site for the first time. You can edit it at any time from your site dashboard.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This will not remove the 'wixsite.com/siteaddress' part of the URL. You need to <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">upgrade your site with a plan</a> before you can connect a <a data-composite="true" href="https://www.wix.com/domains" target="_blank">custom domain</a> to your site.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/08/26/42f6b835-742a-4e82-9da7-2aad1db31717/a0e33c27-59f2-4937-b1d0-8389ddcb471c.png" alt="A screenshot of the option in Wix Account settings to change the site URL prefix for a free Wix site." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="purchase-a-custom-domain-from-wix" level="3">Purchase a custom domain from Wix</h2></div><div data-component-type="text"><div><a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">Purchase a unique domain name</a> for your brand and business directly from Wix. This gives your site a more professional look and can make it easier to find. It can help build trust with customers and strengthen brand awareness.</div></div><div data-component-type="text"><div>Having a custom domain name also improves your SEO, which helps you get better placement in search engine results.</div></div><div data-component-type="text"><div>Another benefit of having your own domain is the ability to create <a data-composite="true" href="https://www.wix.com/domains/business-email" target="_blank">your own business emails</a> (e.g. mail@mystunningwebsite.com) and <a data-composite="true" href="https://support.wix.com/en/article/subdomains-overview" target="">subdomains</a> as well (e.g. blog.mystunningwebsite.com).</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/10/10/1023c25f-59a1-45a3-93b4-cdd497954802/6883dfcd-f7ec-4be4-9776-a07c0b68f635.png" alt="Image of Wix Domains information webpage" /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Purchased an upgrade plan for your site?</div><div class="info-content"><div>You can get a <a data-composite="true" href="https://support.wix.com/en/article/using-your-free-1-year-domain-voucher" target="">free one-year domain name voucher</a> with select yearly or multi-year <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plans.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="connect-a-domain-you-own-to-your-wix-site" level="3">Connect a domain you own to your Wix site</h2></div><div data-component-type="text"><div>Wix makes it easy for you to transfer a domain you already own between your Wix sites, or from another host into your Wix account:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="">Assign a domain purchased from Wix</a>. If you already own a domain that you purchased from Wix, you can easily assign it to a site which has a Premium plan.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/pointing-vs-name-servers-domain-connection-methods" target="">Connect a domain you own from another host to Wix</a>. There are two ways to connect your domain to Wix - via name servers or via pointing. The method you use to connect your domain determines where the DNS (Domain Name System) records of your domain are hosted. </li>  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">Transfer a domain you own from another host to Wix</a>. You can transfer a domain from its current host (or '<a data-composite="true" href="https://www.icann.org/resources/pages/what-2013-05-03-en" target="_blank">registrar</a>') to Wix. This option lets you manage not only your domain and DNS records at Wix, but also your contact information and your registration payments. </li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="//www.youtube.com/embed/2F5QVBqM-Qs?wmode=opaque&amp;enablejsapi=1&amp;" style="width:650px;height:375px;"></iframe></div></div>

You can purchase your own domain name directly from Wix. When purchasing a domain from Wix, the domain is automatically connected to the Wix name servers. Learn more about purchasing a domain from Wix...

Domain Hosting with Wix

<div data-component-type="text"><div>You can purchase your own <a data-composite="true" href="https://www.wix.com/domains" target="_blank">domain name</a> directly from Wix. When purchasing a domain from Wix, the domain is automatically connected to the Wix name servers. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">purchasing a domain from Wix</a>.</div></div><div data-component-type="text"><div>If you purchased a domain from another domain host, you can still <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect it to your Wix site</a>. You can also transfer your domain to Wix to manage everything domain-related within your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Upgrade to selected yearly <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="_blank">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="_blank">Studio</a> site plans to receive a <a data-composite="true" href="http://www.wix.com/domains/free-domain" target="_blank">free domain</a> for a year.</div></div></div></div>

You can change your Wix site's URL to another domain name from your Domains page. You need to own the domain that you want to use for your Wix site. You can purchase a domain from Wix. Start by search...

Replacing Your Site URL with Another Domain Name

<div data-component-type="text"><div>You can change your Wix site's URL to another domain name <a data-composite="true" href="https://manage.wix.com/wix/api/mpContainerStaticController#/domains" target="_blank">from your Domains page</a>. You need to own the domain that you want to use for your Wix site. </div></div><div data-component-type="text"><div>You can purchase a domain from Wix. Start by <a data-composite="true" href="https://www.wix.com/domains/domain-name-search" target="_blank">searching for your ideal domain with Wix</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">upgrade your site with a plan</a> before you can assign a domain to it.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-add-your-domain-to-your-wix-account" level="3">Step 1 | Add your domain to your Wix account</h2></div><div data-component-type="text"><div>You can add your domain to your account by purchasing a new domain directly from Wix, connecting a domain that you already own to your Wix account, or transferring a domain that you already own to your Wix account.</div></div><div data-component-type="text"><div>Click the links below to learn more about: </div><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">Purchasing a domain from Wix</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">Connecting a domain to Wix</a>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">Transferring a domain to Wix</a>.</li></ul></div><div data-component-type="text"><div>After purchasing, connecting, or transferring your domain, you can assign it to your site. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-assigning-your-domain-to-your-wix-site" level="3">Step 2 | Assigning your domain to your Wix site</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/wix/api/mpContainerStaticController#/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Assign your domain to your site:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I want to assign a domain that is currently assigned to a different site</h4><div class="collapsible-content"><ol>
  <li>Click the <strong>Domain Actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click <strong>Assign to a Different Site</strong>.<br /> <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/06/06/dee8aebd-16dc-406e-9c48-1fcf7b78446b/8216e4a1-d1ff-4f14-8f38-34bc88887494.png" alt="A screenshot of the Domain Actions dropdown with the Assign to a different site option highlighted." /></li>  <li>Select a site and click <strong>Next</strong>.<br /> <strong>Note</strong>: If the site is currently connected to a different domain, choose an option:
    <ul>
      <li><strong>Redirect it to the primary domain:</strong> Redirect your new domain to the site's existing primary domain.  </li>      <li><strong>Replace the current primary domain:</strong> Connect your new domain and disconnect the site's existing domain. </li>    </ul>  </li>  <li>Click <strong>Assign</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I want to assign a domain that is not currently assigned to a site</h4><div class="collapsible-content"><ol>
  <li>Scroll to the relevant domain and click the <strong>Assign</strong> button next to the text <strong>Not Assigned to a Site</strong>.<br /> <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/06/06/fbc6b58b-5d8c-49e8-a496-580a1b994621/3b8cd502-51f8-4710-882a-b27a2ee3ae4e.png" alt="A screenshot showing the Assign button next to an unassigned domain in a Wix account." /></li>  <li>Select a site and click <strong>Next</strong>.<br /> <strong>Note</strong>: If the site is currently connected to a different domain, choose an option:
    <ul>
      <li><strong>Redirect it to the primary domain:</strong> Redirect your new domain to the site's existing primary domain.  </li>      <li><strong>Replace the current primary domain:</strong> Connect your new domain and disconnect the site's existing domain. </li>    </ul>  </li>  <li>Click <strong>Assign</strong>.</li></ol></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can also change the default free Wix URL for your site. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/changing-your-free-wix-url-8591528" target="">changing your free Wix URL</a>.</div></div></div></div>

A domain's DNS (Domain Name System) converts web URLs (such as www.wix.com) into IP addresses (a combination of numbers read by a computer), which is used to exchange data across the internet. DNS mat...

About Domain Propagation

<div data-component-type="text"><div>A domain's DNS (Domain Name System) converts web URLs (such as www.wix.com) into IP addresses (a combination of numbers read by a computer), which is used to exchange data across the internet. DNS matches names with numbers to deliver websites to your browser. </div></div><div data-component-type="text"><div>Domain propagation is the process of updating name servers around the world following any changes to your DNS records. It can take up to 48 hours to complete. This means that your site may not be accessible from all devices, or may appear as insecure during this time. As soon as propagation is complete, your site will be accessible and secure worldwide.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Domain propagation may take up to<strong> 48</strong> <strong>hours</strong> to complete.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">During the domain propagation process:</h2></div><div data-component-type="text"><ul><li>You may not be able to view your live site online. </li><li>Your previously connected live site may appear on your domain. </li><li>You may not receive emails connected to your domain. </li><li>Published changes to your site may not appear on your live site. </li><li>Your site may appear correctly in one browser or computer, but not in another. </li><li>The SSL certificate will only be issued once propagation is complete.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Having issues viewing your live site after 48 hours? Check the following:</div><div class="info-content"><ul>
  <li>Go to <a data-composite="true" href="https://www.whatsmydns.net/" target="">whatsmydns.net</a> to check which DNS records have propagated. <a data-composite="true" href="https://support.wix.com/en/article/checking-your-domains-dns-records-using-whatsmydnsnet" target="">Show Me How</a></li>  <li>Use the <a data-composite="true" href="https://support.wix.com/en/article/wix-technical-assistant" target="">Wix Technical Assistant</a> to troubleshoot local issues.</li></ul></div></div></div>

All Wix sites use HTTPS and SSL protocols, providing security for your site and its visitors. Any data sent between your site and a user's browser is encrypted, ensuring a safe browsing experience for...

About HTTPS and SSL

<div data-component-type="text"><div>All Wix sites use HTTPS and SSL protocols, providing security for your site and its visitors. Any data sent between your site and a user's browser is encrypted, ensuring a safe browsing experience for all. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Wix does<strong> </strong>not support SSL for domains or subdomains connected to external websites (i.e. non-Wix websites).</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="what-is-https" level="3">What is HTTPS?</h2></div><div data-component-type="text"><div>Hypertext Transfer Protocol Secure (HTTPS) is a method for sending and receiving information on the internet in a secure way. </div></div><div data-component-type="text"><div>With HTTPS enabled, the data that travels between a web browser and a site is encrypted and authenticated, making it much more difficult to intercept. If a site is not secured with HTTPS, data may be intercepted more easily by attackers.</div></div><div data-component-type="text"><div>Some of the benefits of HTTPS include:</div><ul>
  <li><strong>Security:</strong> Your data and your site visitors' data is safe. All data is encrypted, ensuring that it cannot be intercepted or tampered with. This is especially important for websites that handle sensitive information, such as payment information, passwords, or personal data.</li>  <li><strong>Trust:</strong> Visitors are more comfortable making purchases or sharing their personal information when they see your site is secure.</li>  <li><strong>Search results:</strong> Search Engine Optimization (SEO) is improved, as Google ranks HTTPS sites more favorably.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>All sites created on Wix have HTTPS automatically enabled at no additional cost.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="what-is-an-ssl-certificate" level="3">What is an SSL certificate?</h2></div><div data-component-type="text"><div>A Secure Sockets Layer (SSL) certificate is a digital certificate that verifies the identity of a website and allows a site to be viewed securely over a HTTPS connection. It secures the connection between your browser and the web address you’re visiting. </div></div><div data-component-type="text"><div>When you visit a website with an SSL certificate, your browser will check the certificate to make sure it's valid. Your browser can then use the certificate to encrypt any information you send to the website. </div></div><div data-component-type="text"><div>URLs for websites with SSL certificates usually start with &quot;https&quot;, and there is often a lock icon beside the URL in your browser's address bar. Depending on your browser, you may see a settings icon or an &quot;i&quot; instead. Usually, clicking the icon shows you more information on the SSL details. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/22/0b81e5d6-e153-44f9-9ef9-aab9bbcc9d39/f08cb5a3-511b-4029-af73-33e9992fb174.png" alt="A screenshot comparing 2 sites in a browser. One does not have an SSL certificate and displays a warning. The other is safe." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>We provide an SSL certificate automatically for all sites created on Wix at no additional cost. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="using-https-on-older-browsers" level="3">Using HTTPS on older browsers</h2></div><div data-component-type="text"><div>Some older browsers don’t support the higher security standards required by SSL certificates. Visitors accessing your site on these browsers may have trouble loading the HTTPS version of your site.</div></div><div data-component-type="text"><div><strong>Unsupported browsers include: </strong></div></div><div data-component-type="text"><ul>
  <li>Google Chrome versions older than 6</li>  <li>Internet Explorer versions older than 7</li>  <li>Firefox versions older than 2.0</li>  <li>Safari versions older than 2.1</li>  <li>All versions of Internet Explorer on Windows XP</li></ul></div><div data-component-type="text"><div><strong>Unsupported mobile browsers include:</strong></div></div><div data-component-type="text"><ul>
  <li>Safari browsers running on an iOS version older than 4.0</li>  <li>Android browsers running on a version older than 3.0 (Honeycomb)</li>  <li>Windows Phone browsers running on a version older than 7</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click below for answers to common questions about HTTPS and SSL. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I visit a site that is not using HTTPS?</h4><div class="collapsible-content"><div>Some browsers, such as Google Chrome, now display warnings anytime a user visits a site that is not using HTTPS. If a site is not secured (e.g. does not have the 'S' at the end of 'HTTP'), then site visitors may get a warning message anytime they access the site. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What can I do if I'm having issues with my HTTPS?</h4><div class="collapsible-content"><div>If you're having HTTPS issues, see how to <a data-composite="true" href="https://support.wix.com/en/article/troubleshooting-your-ssl-certificate" target="">troubleshoot your SSL Certificate</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I tell if my site has an SSL certificate?</h4><div class="collapsible-content"><div>You can see if your site has an SSL certificate if the URL begins with <strong>https://</strong> instead of <strong>http://</strong>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does Wix provide SSL certificates for free? </h4><div class="collapsible-content"><div>Yes. All Wix sites include an SSL certificate at no extra cost.<br />
 </div><div><strong>Note: </strong>SSL certificates are also provided for custom domains. While the certificate is free, connecting a custom domain to your site does require <a data-composite="true" href="http://www.wix.com/upgrade/website" target="_blank">upgrading your site with a plan</a>. Once you connect your domain, the SSL certificate will automatically be generated.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Do my subdomains have SSL certificates?</h4><div class="collapsible-content"><div>Yes. Wix automatically generates a certificate for each custom domain and subdomain connected to your site.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Is it possible to manually disable an SSL certificate for a Wix site?</h4><div class="collapsible-content"><div>No, it is not possible to manually disable an SSL certificate for a Wix site. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use the SSL from my site for my business email?</h4><div class="collapsible-content"><div>The SSL we provide is for your Wix site, and cannot be used for a business email. All Wix sites are enabled with HTTPS, so are created with inbuilt SSL certification. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What browsers are supported for viewing and editing Wix sites? </h4><div class="collapsible-content"><div>Make sure to use a supported browser to edit and view your Wix site. See a <a data-composite="true" href="https://support.wix.com/en/article/supported-browsers" target="">list of Wix's supported browsers</a>.</div></div></div></div>

A subdomain is an extension of your primary domain name. It is added in front of your root domain to form a separate web address. Subdomains are usually used to bring visitors to a specific page or se...

Subdomains Overview

<div data-component-type="text"><div>A subdomain is an extension of your primary <a data-composite="true" href="https://support.wix.com/en/article/about-domains" target="">domain name</a>. It is added in front of your root domain to form a separate web address. Subdomains are usually used to bring visitors to a specific page or section of your website. It is still part of the main website, but it may be considered a separate site by search engines. </div></div><div data-component-type="text"><div>For example, the address for a blog subdomain might look like this: <strong>blog</strong>.example.com.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/03/03/edd7f06e-72ec-4285-a4ac-f3c126b26871/c12cde64-8193-4f15-83ec-15f16468284c.png" alt="Image showing the parts of a URL, to illustrate how a subdomain is represented in a URL." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="benefits-of-subdomains" level="3">Benefits of Subdomains</h2></div><div data-component-type="text"><div>Some benefits of using subdomains include:</div></div><div data-component-type="text"><ul>
  <li><strong>Organization:</strong> Subdomains can help to separate different sections of a website, making it easier for visitors to find the content they're looking for. For example, you might use one subdomain for an online store, and another one for your blog.</li>  <li><strong>Branding:</strong> Subdomains are useful for creating webpages with different identities, while still being related to your main website. For example, an online store can differentiate between its physical and online stores, or a news website can use a different subdomain for each section of the site. </li>  <li><strong>Search results:</strong> Subdomains can help to improve a website's SEO, with each subdomain appearing separately to the main site in search results. This can help increase the website's visibility, driving more traffic to the site. </li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="ways-of-setting-up-subdomains-in-your-wix-account" level="3">Ways of Setting up Subdomains in Your Wix Account</h2></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div><strong>Method of Primary (Root) Domain Connection</strong></div></th><th><div>Subdomain Destination</div></th><th><div>Action Required</div></th></tr></thead><tbody><tr><td><div>A Wix domain, or a domain connected to Wix via name servers</div></td><td><div>An external (non-Wix) website, resource, or blog. <br />
<br />
</div></td><td><div>Add the required DNS records in your Wix account. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-subdomain-to-an-external-resource" target="">connect a subdomain to an external site</a>.<br />
<br />
</div></td></tr><tr><td><div>A Wix domain, or a domain connected to Wix via name servers. </div></td><td><div>Wix site <br />
<br />
</div></td><td><div>Upgrade your site and add the subdomain to your Wix account. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-subdomain-to-a-site-in-your-wix-account" target="">connect a subdomain to a site in your Wix account</a>.</div></td></tr><tr><td><div>Domain connected to Wix via pointing or not connected to Wix</div></td><td><div>Wix site</div></td><td><div>Upgrade your site and add the subdomain to your Wix account. Then add the required DNS records with your domain host. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-subdomain-to-a-site-in-your-wix-account" target="">connect a subdomain to an external site</a>.</div></td></tr></tbody></table></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click on a question below to learn more about how your Wix account works with subdomains.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I connect a subdomain to a specific page on my Wix site (other than the homepage)?</h4><div class="collapsible-content"><div>Currently, it is only possible to connect a subdomain to your site's home page using the methods mentioned above. If this is something you would like to see Wix offer in the future, you can <a data-composite="true" href="https://support.wix.com/en/article/request-directing-domains-or-subdomains-to-specific-pages-on-my-wix-site" target="">vote for this feature</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I connect a business email to a subdomain?</h4><div class="collapsible-content"><div>Currently, it is not possible to connect a business email (add MX records) to a subdomain in Wix. If this is something you would like to see Wix offer in the future, you can <a data-composite="true" href="https://support.wix.com/en/article/request-connecting-a-mailbox-to-a-subdomain" target="">vote for this feature</a>.</div></div></div></div><div data-component-type="text"><div><br />
</div></div>

Your free Wix URL is in the format: siteprefix.wixsite.com/siteaddress. You can edit the site prefix and site address sections of the URL. Learn more about changing your free Wix URL.By upgrading your...

Keeping the Free Wix URL

<div data-component-type="text"><div>Your free Wix URL is in the format: <strong>siteprefix.wixsite.com/siteaddress</strong>. You can edit the site prefix and site address sections of the URL. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/changing-your-free-wix-url-8591528" target="">changing your free Wix URL</a>.</div></div><div data-component-type="text"><div>By <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">upgrading your site with a plan</a>, you can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target="">connect a custom domain</a> to your site, with a unique URL of your choice (e.g. <strong>mystunningwebsite.com</strong>).</div></div><div data-component-type="text"><div>Whether or not you decide to purchase a site plan, you are welcome to continue using the free Wix URL.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Even if you decide to purchase a site plan and connect a domain, your site is still accessible through your free Wix URL.</div></div></div></div>

When you publish your site for the first time, your site address is in the form of a free Wix URL: siteprefix.wixsite.com/siteaddress. You can personalize your free Wix URL by changing your site URL p...

Changing Your Free Wix URL

<div data-component-type="text"><div>When you publish your site for the first time, your site address is in the form of a free Wix URL: <strong>siteprefix.wixsite.com/siteaddress</strong>. </div></div><div data-component-type="text"><div>You can personalize your free Wix URL by changing your site URL prefix or site address:</div></div><div data-component-type="text"><ul>
  <li><strong>Site URL prefix: </strong>By default this is generated from your name in your Wix account. You can edit your site URL in your Account Settings.</li>  <li><strong>Site address:</strong> This is the name of your website. You choose your site name when saving your site for the first time. You can edit it at any time from your site dashboard.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can create a custom web address by purchasing a <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="_blank">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="_blank">Studio</a> site plan and <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target="">connecting a custom domain</a>. Your <a data-composite="true" href="https://support.wix.com/en/article/about-domains" target="">domain name</a> is an important part of your unique brand that gives your site a more professional look and can make it easier to find. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-your-site-url-prefix" level="3">Changing your site URL prefix</h2></div><div data-component-type="text"><div>You can change your site prefix at any time from your account settings. This updates the first part of your free site URL (<strong>siteprefix</strong>.wixsite.com/siteaddress).</div></div><div data-component-type="heading"><h2 id="" level="4">To change your site URL prefix:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/account-settings" target="_blank">Go to Account Settings</a> in your Wix account.</li>  <li>Click the <strong>Site URL prefix</strong> field.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/08/26/9f7e802d-9276-4e08-a2b4-1761b792bae7/2c7f0f52-3d18-488f-a27c-6cc611e4d95b.png" alt="A screenshot of the Account Settings page in a Wix account. The Site URL prefix option is highlighted." /></div></div><div data-component-type="text"><ol>
  <li>Edit your <strong>Site URL prefix</strong>.</li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-your-site-address" level="3">Changing your site address</h2></div><div data-component-type="text"><div>You can change your site address directly from your site dashboard. This updates the last part of your free site URL (siteprefix.wixsite.com/<strong>siteaddress</strong>).</div></div><div data-component-type="heading"><h2 id="" level="4">To change your site address:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Dashboard&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/home/" target="_blank">Go to your site's dashboard</a>.</li>  <li>Click the <strong>Site Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9432a2ad-f01d-4a3d-ae53-370c37e15e62/2023/12/26/c2515734-ef06-4b59-84d7-e4bacbfc6596/1cb350eb-8577-4246-ae76-527d890db005.png" /> at the top.</li>  <li>Click <strong>Rename Site</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/08/26/e3265065-a163-4b6e-a072-e0210630b5d1/8c977c5f-a256-4f1f-b475-761c5ec7608b.png" alt="A screenshot of the Site Actions menu on a Wix site dashboard. The Rename site option is highlighted." /></div></div><div data-component-type="text"><ol>
  <li>Enter your new site address in the <strong>Site Address (URL)</strong> field.</li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about your free Wix URL.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I connect a custom domain that I already own to my Wix site? </h4><div class="collapsible-content"><div>Yes. You can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-you-own-to-your-wix-site" target="">connect a domain that you already own</a> after <a data-composite="true" href="https://support.wix.com/en/article/upgrading-your-site-to-premium-3066683" target="">upgrading your site</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Will my domain become a custom domain if I upgrade to a Premium or Studio site plan?</h4><div class="collapsible-content"><div>Upgrading does not automatically change your domain to a custom domain. Instead, you can either <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-your-site-195136" target="">connect a domain</a> you already own, or purchase a new domain from Wix.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If I purchase a Premium or Studio site plan, does it upgrade all of the sites in my Wix account?</h4><div class="collapsible-content"><div>No. Each site you want to upgrade requires its own site plan. If you want to upgrade multiple sites in your Wix account, you’ll need to purchase multiple site plans. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the Wix free domain voucher and how can I get one? </h4><div class="collapsible-content"><div>As a promotional gift, you receive a one year <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">free domain voucher</a> with the initial purchase of selected <strong>yearly </strong><a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="_blank">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="_blank">Studio</a> site plans.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Is it possible to remove 'www' from my domain name?</h4><div class="collapsible-content"><div>Generally speaking, it is not possible to remove 'www' from your domain name, as it is part of a web address' structure. This is true for all custom domains. </div><div><br /></div><div>Your site visitors may leave out the 'www' prefix when entering your site's web address, for example 'mystunningwebsite.com'. They will still reach your site, but the URL in their browser automatically updates to show the 'www' part.</div><div><br /></div><div>Free Wix URLs work differently. They don't use the 'www' prefix.<br />
Therefore: </div><ul>
  <li><strong>siteprefix.wixsite.com/siteaddress </strong>will load normally. </li>  <li><strong>www.siteprefix.wixsite.com/siteaddress </strong>will not load.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to my free Wix URL if I transfer the site to another account?</h4><div class="collapsible-content"><div>The <strong>Site URL prefix</strong> part of your free Wix URL is specific to your account. If you transfer your site to another account, the <strong>site URL prefix </strong>part of the URL will change. </div><div><br /></div><div><strong>For example:</strong><br />
Paul's site URL prefix is <strong>PaulSiteBuilder</strong>, and he built a site and named it <strong>MyAwesomeSite</strong>. The free Wix URL will be <strong>paulsitebuilder.wixsite.com/myawesomesite</strong>.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/07611794-742f-4d53-8c5b-24ba712a6934/2024/07/04/730bbb19-75d8-4752-b3fc-8ec4a8a439b8/48c88546-5901-408c-a9fe-d6febf18f1ad.png" alt="Example of how a free wix url looks in the browser url bar" /></div><div>Paul transfers the site to Jennifer, and her site URL prefix is <strong>JenniferSiteManager</strong>. Once Jennifer accepts the site transfer, free Wix URL becomes: <strong>jennifersitemanager.wixsite.com/myawesomesite</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/07611794-742f-4d53-8c5b-24ba712a6934/2024/07/04/10e004e3-0a77-430f-9cff-cb853d97b748/c5c2d182-304e-45cc-9002-e4e3108b5ae3.png" /></div><div><br /></div><div>The new site owner can change both the site URL prefix and site address from their own account settings. However, you cannot use the same site prefix as another Wix account.</div></div></div></div>

Your Wix site is a standard HTML5 site, and is built with Wix’s technology. In order for your site to work properly, it needs to be hosted and operated on Wix's servers. You can, however, connect a do...

Exporting or Embedding Your Wix Site Elsewhere

<div data-component-type="text"><div>Your Wix site is a standard HTML5 site, and is built with Wix’s technology. In order for your site to work properly, it needs to be <a href="https://support.wix.com/en/article/wix-site-hosting" target="">hosted</a> and operated on Wix's servers. You can, however, connect a domain to your Wix site, and purchase and manage the domain with another provider.</div><div><br /></div><div>Wix offers a cloud-based SaaS (Software as a Service) technology, which has many advantages. Read more about them below:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Advantages of using SaaS technology</h4><div class="collapsible-content"><div><strong><br />
Advanced Security Monitoring</strong></div><div>Your data is kept secure and compliant with the highest international standards. With 24/7 security monitoring, HTTPS and SSL protection, your website is always safe and secure. Wix's extensive hacker testing and DDoS protection makes sure you have secure and reliable servers for your site. </div><div><br /></div><div><strong>Accelerated Performance</strong></div><div>Wix hosts your website on a global content delivery network (CDN), a collection of connected secure servers located around the world. Your visitors are automatically directed to their closest server, so your site loads faster for everyone, everywhere.</div><div><br /></div><div><strong>Automatic Setup &amp; Updates</strong></div><div>Your website hosting is automatically set up once you've published your website. Wix performs software updates and releases new features for you automatically.</div><div><br /></div><div><strong>99.9% Uptime</strong></div><div>Enjoy enterprise-grade reliability so your website is always up and running on our secure and stable networks. </div><div><br /></div><div>Learn more about <a href="https://www.wix.com/free/web-hosting" target="_blank">Wix's free web hosting services</a>. </div></div></div></div><div data-component-type="text"><div>SaaS technology has a limitation - that it must run on the provider’s infrastructure in order for it to work properly. Since Wix is a SaaS solution, your site must run on Wix’s servers. To clarify, the content you build on Wix belongs to you (see <a href="https://www.wix.com/about/terms-of-use" target="">Wix's Terms of Use</a>). The reason you can't use another host for your Wix site is that the SaaS architecture does not support external hosting since it uses Wix’s proprietary technology and relies on Wix’s services to operate. </div><div><br /></div><div>If you embed your site into an external location, Wix cannot provide support, and Wix is no longer in control of the way your site appears or functions. Additionally, Google Analytics and search engines may not work properly with embedded sites.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">If you have a domain hosted elsewhere:</div><div class="info-content"><ul>
  <li>Learn how to <a href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect your domain to your Wix site</a>. </li>  <li>Learn how to <a href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">transfer your domain to Wix</a>. </li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>To connect a domain to your Wix site, you must <a data-composite="true" href="https://www.wix.com/upgrade/website" target="_blank">upgrade your site with a plan</a>.</div></div></div></div>

﻿Your domain registrar is the company that hosts your domain. Your domain may be hosted at Wix, or elsewhere with another company. Use the Wix Whois Lookup tool and search for your domain name to view...

Finding Your Domain Registrar Details

<div data-component-type="text"><div>﻿Your domain registrar is the company that hosts your domain. Your domain may be hosted at Wix, or elsewhere with another company. </div></div><div data-component-type="text"><div>Use the Wix <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">Whois Lookup</a> tool and search for your domain name to view your domain details.</div></div><div data-component-type="heading"><h2 id="" level="3">To look up domain details</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">Go to the Wix Whois Lookup tool</a>. </li>  <li>Enter the domain name you want to look up and click <strong>Search</strong>. </li>  <li>View the domain and registration details that appear below the searched domain. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2024/11/26/b1c2670a-a770-4180-9711-61cdf0f2e80e/cea4b1e9-2def-4e37-a34e-9808f5f11f1f.png" alt="Screenshot of the Wix Whois Lookup tool." /></div></div>

For a site to be accessed online, it needs to have a web address. This is your site's domain name. It is the unique, virtual address for your website (for example, www.mystunningwebsite.com). You can ...

Accessing Your Domains Page

<div data-component-type="text"><div>For a site to be accessed online, it needs to have a web address. This is your site's <a data-composite="true" href="https://www.wix.com/domains" target="_blank">domain name</a>. It is the unique, virtual address for your website (for example, www.mystunningwebsite.com). </div></div><div data-component-type="text"><div>You can use your domain to create <a data-composite="true" href="https://www.wix.com/domains/business-email" target="_blank">business emails</a> (for example, mail@mystunningwebsite.com) and to create subdomains on your site (for example, blog.mystunningwebsite.com).</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Click to go to your Domains page
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://manage.wix.com/account/domains" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Domains
      </a>
  </div>
</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Check out this video tutorial or scroll down to read the full article.</div><div><br /></div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/aFPXZXCuG0E" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-your-domains-page" level="3">About your Domains page</h2></div><div data-component-type="text"><div>Easily access all of your domains in your Wix account. From your Domains page, you can: </div></div><div data-component-type="text"><ul>
  <li><strong>Add an Existing Domain: </strong>Connect or transfer a domain you already own to Wix. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connecting and transferring domains</a>.</li>  <li><strong>Buy a Domain:</strong> Learn more about <a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">purchasing a domain from Wix</a>.</li>  <li><strong>Get a Business Email:</strong> Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-purchasing-a-personalized-business-email" target="">purchasing a business email through Wix</a>.</li></ul></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/11/22/63fa90c2-d290-4e3d-a1f8-78f32946ed9e/718a0ff5-b884-4235-a1f2-4b6f8562cf7c.png" alt="A screenshot highlighting the connect purchase and business email options on the Domains page of a Wix account." /></div></div><div data-component-type="text"><div>You can also edit your contact information, assign/unassign a domain to a site, transfer a domain away from Wix, and edit your MX or DNS records. </div></div><div data-component-type="text"><div>Depending on your previous domain purchases, your Domains page may also contain some or all of the following sections:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Assigned Domains</h4><div class="collapsible-content"><div>These are all the domains which are active in your account and assigned to a site. You can also see the expiry and payment renewal dates for your domain.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Unassigned Domains</h4><div class="collapsible-content"><div>These are the domains you own, but which are not currently assigned to a site.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Inactive Domains</h4><div class="collapsible-content"><div>If you have expired or inactive domains in your account, they will be shown in this section. An example of an inactive domain could be a domain you have owned in the past, but which have since been made available again for any customer to purchase. If you have an expired domain, you can check the availability by clicking <strong>Check Domain Availability</strong>.<br />
You can attempt to repurchase these domains, but it is not guaranteed that you will be able to do so. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/domain-life-cycle" target="">domain life cycles</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accessing-your-domains-page" level="3">Accessing your Domains page</h2></div><div data-component-type="tabs"><div class="tabs-wrapper"><div class="headings-wrapper"><div data-slug="Wix" class="tab-heading heading-0">Wix</div><div data-slug="Wix-Studio" class="tab-heading heading-1">Wix Studio</div></div><div class="tab-contents-wrapper"><div class="tab-content"><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in</a> to your Wix account.</li>  <li>Click the user panel at the top right.</li>  <li>Click <strong>Account Settings</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/06/19/88573efd-0527-4f32-af01-0fd3d1df569c/3af1e101-3f1b-407e-9505-68e37aa63b74.png" alt="A screenshot showing the Account Settings button from the user panel in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Domains </strong>in the menu on the left.</li></ol></div></div><div class="tab-content"><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/" target="_blank">Sign in</a> to your Wix account.</li>  <li><a data-composite="true" href="https://users.wix.com/login/select-workspace?redirect_to=https://manage.wix.com/studio/sites?referralInfo=sidebar&amp;viewId=all-items-view" target="_blank">Go to Sites</a> in your Wix Studio workspace.</li>  <li>Go to <strong>Billing &amp; Subscriptions </strong>then <strong>Domains </strong>in the menu on the left.</li></ol></div></div></div></div></div>

Connect a domain you already own to your site. If you purchased the domain from another registrar, you can connect it to Wix and choose who hosts the domain records. You can also connect a domain purc...

Connecting a Domain You Own to Your Wix Site

<div data-component-type="text"><div>Connect a domain you already own to your site. If you purchased the domain from another registrar, you can connect it to Wix and choose who hosts the domain records. </div></div><div data-component-type="text"><div>You can also connect a <a data-composite="true" href="https://www.wix.com/domains" target="_blank">domain purchased from Wix</a>, by transferring it from the relevant site / account. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="connect-a-domain-purchased-from-another-host" level="3">Connect a domain purchased from another host</h2></div><div data-component-type="text"><div>If you already own a domain from another domain registrar, you can either transfer or connect it to Wix:</div></div><div data-component-type="text"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target=""><strong>Transferring a domain</strong></a><strong>: </strong>This makes Wix your new domain host. You can manage your domain's contact information, DNS settings, and registration payments directly from your Wix account.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target=""><strong>Connecting a domain</strong></a><strong>: </strong>Your domain host remains outside of Wix. You can connect a domain to your Wix account in two ways - via 'name servers' or 'pointing'. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Read about <a data-composite="true" href="https://support.wix.com/en/article/transferring-vs-connecting-your-domain-to-wix" target="">transferring vs. connecting</a> a domain to your Wix account to learn which option best suits your needs. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="move-a-domain-from-one-wix-site-to-another" level="3">Move a domain from one Wix site to another</h2></div><div data-component-type="text"><div>If you already own a domain that you purchased from Wix, you can easily transfer it from one site to another. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="">moving a domain from one Wix site to another within the same account</a>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/11/10/525b8e5d-98ba-4661-8361-eb50048a650a/10e350b4-1f5b-4e20-b2fd-d91138567699.png" alt="A screenshot showing the Assign to a different site option for a Wix domain." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="move-a-domain-from-one-wix-account-to-another" level="3">Move a domain from one Wix account to another</h2></div><div data-component-type="text"><div>You can also move a domain you own from one Wix account to another. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/transferring-your-wix-domain-to-a-different-wix-account" target="">transferring your Wix domain to a different Wix account</a>. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/10/10/17393713-5967-4fcf-b5dc-2fca08bef785/576af58e-d810-42ed-8f7e-c9dd69dad726.png" alt="A screenshot showing the Transfer to a different Wix account option for a Wix domain." /></div></div>

Currently, Wix does not support third-party SSL certificates. All Wix sites are enabled with HTTPS, so are created with inbuilt SSL certification. We do not authenticate sites built elsewhere. Therefo...

Request: Third-Party SSL Certificates

<div data-component-type="text"><div>Currently, Wix does not support third-party <a data-composite="true" href="https://support.wix.com/en/article/about-ssl-and-https" target="">SSL</a> certificates. All Wix sites are enabled with HTTPS, so are created with inbuilt SSL certification. We do not authenticate sites built elsewhere. Therefore, we are unable to generate <a data-composite="true" href="https://help.101domain.com/ssl-certificates/what-is-a-certificate-signing-request-csr" target="">CSR</a> files (SSL authentication) for domains and subdomains connected to external sites. </div></div><div data-component-type="text"><span style="color: rgb(32, 69, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We are always working to update and improve our products, and your feedback is hugely appreciated.</span></div>

Currently, it is not possible to connect a business email (add MX records) to a subdomain in Wix. We are always working to update and improve our products, and your feedback is hugely appreciated.

Request: Connecting a Business Email to a Subdomain

<div data-component-type="text"><div>Currently, it is not possible to connect a business email (add MX records) to a subdomain in Wix. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

Currently, after connecting your domain (e.g., www.mystunningwebsite.com) to your site, your free Wix URL (e.g., siteprefix.wixsite.com/siteaddress) still exists. Your free Wix URL redirects to your d...

Request: Removing Your Free Wix URL After Connecting Your Domain

<div data-component-type="text"><div>Currently, after connecting your domain (e.g., <strong>www.mystunningwebsite.com</strong>) to your site, your free Wix URL (e.g., <strong>siteprefix.wixsite.com/siteaddress</strong>) still exists. Your free Wix URL redirects to your domain name so that anyone who tries to access your free Wix URL can still view your site. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul><li>Please allow 24 hours for the redirection to propagate.</li><li>
Your free Wix URL can no longer be found by search engines or site visitors. They can only find your site publicly by using your domain name, unless they have saved your free Wix URL.</li></ul></div></div></div>

Currently, it is not possible to direct a domain or subdomain to a page on your Wix site. It is only possible to connect a domain or subdomain to your site's home page. We are always working to update...

Request: Directing Domains or Subdomains to Specific Pages on my Wix Site

<div data-component-type="text"><div>Currently, it is not possible to direct a domain or subdomain to a page on your Wix site. It is only possible to connect a domain or subdomain to your site's home page. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Some users are experiencing an endless loading screen when viewing the Domains page from a Mac device. We're aware of the issue and are currently gathering more information regarding this matter.Meanw...

Endless Loading Screen in Domains Page

<div data-component-type="text"><div>Some users are experiencing an endless loading screen when viewing the Domains page from a Mac device. We're aware of the issue and are currently gathering more information regarding this matter.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Meanwhile, you can try the following workarounds:</div><div class="info-content"><ul>
  <li>Update your Mac device to a more current version</li>  <li>Alternatively, use a PC to view the page</li></ul></div></div></div><div data-component-type="text"><div>Click I'm experiencing this issue and we'll make sure to keep you updated as we work to resolve this issue.</div></div>

Learn the difference between 'transferring' vs. 'connecting' your domain to understand which option is best for your business. Important:You must upgrade your site with a plan before you can assign a ...

Transferring vs. Connecting Your Domain to Wix

<div data-component-type="text"><div>Learn the difference between 'transferring' vs. 'connecting' your domain to understand which option is best for your business. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">upgrade your site with a plan</a> before you can assign a domain to your site. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="transferring-your-domain" level="3">Transferring your domain</h2></div><div data-component-type="text"><div>Wix becomes your domain host when you transfer your domain to Wix, meaning that you can manage the following from your Wix account: </div></div><div data-component-type="text"><ul>
  <li>Your domain's registration payments</li>  <li>Your domain's contact information</li>  <li>Your domain's DNS records</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Read this <a data-composite="true" href="https://support.wix.com/en/article/important-information-about-transferring-your-domain-to-wix-6087540" target="">important information about transferring your domain to Wix</a> before starting the process.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="connecting-your-domain" level="3">Connecting your domain</h2></div><div data-component-type="text"><div>If you prefer to keep your domain with your current host, you can still connect it to your Wix site. Your Wix site appears online when you enter your domain name into a web browser once you've connected your domain to Wix. </div></div><div data-component-type="text"><div>When you connect a domain purchased outside of Wix:</div><ul>
  <li><strong>Your domain remains hosted at your current domain host, not at Wix</strong>: It is only connected to your Wix site via name servers or pointing.  
    <ul>
      <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers" target="_blank">Name servers</a>: (Preferred connection method) You manage your DNS records from your Wix account.</li>      <li><a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-wix-using-the-pointing-method" target="_blank">Pointing</a>: (Not recommended) You continue to manage your DNS records at your domain host.</li>    </ul>  </li>  <li><strong>Billing and contact details are managed at your current domain host, not at Wix</strong>: Contact your existing domain host for assistance with domain renewals, contact information, and other domain-related billing inquiries.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Once you connect your domain to Wix, it may take up to 48 hours for the DNS changes to take effect. Learn more <a data-composite="true" href="https://support.wix.com/en/article/about-domain-propagation" target="">about domain propagation</a>.</div></div></div></div>

When you transfer your domain to Wix, Wix becomes your domain host. This means your domain's contact information, DNS settings, and registration payments are all managed from within your Wix account. ...

Transferring a Domain Purchased Elsewhere to Wix

<div data-component-type="text"><div>When you transfer your domain to Wix, Wix becomes your domain host. This means your domain's contact information, DNS settings, and registration payments are all managed from within your Wix account. </div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/BSi8L_quDCw" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>To transfer your domain to Wix, you must get an authorization code (also known as the EPP code) from your current registrar. The code is usually sent to your domain's registered email upon request. If needed, contact your current domain registrar for assistance. </li>  <li>Your domain must be unlocked before you begin the transfer. In most cases, you can contact your current registrar to unlock the domain. In some cases, your domain might be locked due to <a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target="">ICANN's 60 day lock policy</a>. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="transferring-your-domain-to-wix" level="3">Transferring your domain to Wix</h2></div><div data-component-type="text"><div>Transfer your domain so that Wix becomes your domain host. Once the transfer is complete, all your domain's settings and billing will be managed at Wix.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>The transfer process can take up to 7 days to complete. If you need your domain linked to your site in a shorter timeframe, <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers" target="">connect your domain</a> to Wix first. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/transferring-vs-connecting-your-domain-to-wix" target="">the difference between transferring and connecting a domain</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To transfer your domain to Wix:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> ﻿in your Wix account.</li>  <li>Click <strong>Add an Existing Domain</strong> and select <strong>Transfer your domain to Wix</strong>.</li>  <li>Read the information on your screen and click <strong>Start Transfer</strong>.</li>  <li>Enter the domain you want to transfer (e.g. mystunningwebsite.com).</li>  <li>Click the drop-down and select the domain host you purchased your domain from.</li>  <li>Click <strong>Continue</strong>.</li>  <li>Log in to your account with the current domain host:
    <ol>
      <li>(In a different browser tab) Log in to the account where your domain was purchased.</li>      <li>(In your Wix account) Select the<strong> I logged in </strong>checkbox.</li>    </ol>  </li>  <li>Make sure your domain is ready to transfer:
    <ol>
      <li>(In a different browser tab) Unlock your domain from your current domain host. </li>      <li>(In your Wix account) Select the <strong>I unlocked it </strong>checkbox. </li>    </ol>  </li>  <li>Get an authorization code from your account with your current domain host. </li>  <li>Paste the code under <strong>Enter authorization code</strong>. </li>  <li>Click <strong>Continue</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/11/26/48b3a615-fd00-4259-b0dd-e95bb514b127/cfcc5911-6e87-4179-9d16-ed88e08e4629.png" alt="Domain transfer flow with Continue button" /></div></div><div data-component-type="text"><ol>
  <li>Select an extension period of at least one year.<br />
<strong>Tip:</strong> If you have a free domain voucher, it's automatically applied.</li>  <li>Click <strong>Continue</strong>.</li>  <li>Check and/or edit your contact information. Then, click <strong>Continue</strong>.</li>  <li>Select a <a data-composite="true" href="https://support.wix.com/en/article/about-domain-privacy" target="">privacy option</a>: 
    <ul>
      <li><strong>Private Registration:</strong> Your contact details won't appear in the <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">WHOIS</a> domain information records. You can turn the privacy protection option on and off whenever you want.</li>      <li><strong>Public Registration:</strong> Your name and address always remain public in the WHOIS domain information records. You can only change it to private when <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">manually extending</a> the domain subscription.</li>    </ul>  </li>  <li>Click <strong>Continue</strong>. </li>  <li>Select your payment method and click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><div>Once you've submitted the purchase, an email is sent from <strong>wix-team@registrar.wix.com </strong>to your domain's registrant email, confirming the transfer has been initiated. It may take up to 7 days for your domain transfer to complete.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>We are here to help with all your questions. Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">My domain can't be transferred to Wix. Can I connect the domain to Wix instead?</h4><div class="collapsible-content"><div>Yes. Even if your domain can't be transferred to Wix, you can still <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere#connecting-a-domain-to-your-site" target="">connect your domain to your Wix site</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What domain extensions can be transferred to Wix?</h4><div class="collapsible-content"><div>Currently, you can only transfer domains with the following extensions: </div><div><br /></div><div>.com, .org, .net, .agency, .art, .biz, .blog, .ca, .center, .christmas, .cloud, .club, .co, .coach, .company, .club, .design, .digital, .directory, .email, .expert, .finance, .fit, .fitness, .fun, .gifts, .group, .guru, .holiday, .info, .land, .life, .live, .london, .love, .me, .media, .mx, .ninja, .online, .party, .photography, .photos, .pictures, .rocks, .site, .shop, .solutions, .space, .store, .studio, .tokyo, .today, .top, .technology, .tips, .training, .website, .wiki .work, .world, .xyz and .yoga</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long will the transfer take to complete?</h4><div class="collapsible-content"><div>Finalizing your domain transfer to Wix may take up to 7 days. We will send an email to confirm that we've received your request to transfer your domain. </div><div><br /></div><div>No further action is required to complete this process. The transfer will be processed within 7 days, as long as you have entered the correct authorization code, and your current domain registrar has approved your transfer. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I've recently changed my registrant information. Can I still transfer my domain?</h4><div class="collapsible-content"><div>If you have recently changed your registrant information, your domain is locked from transfer for 60 days. While you can't transfer your domain during this period, you can still <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect the domain to your site</a> in the meantime. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target="">ICANN's 60 Day Lock Policy</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer a 'premium' domain name to Wix?</h4><div class="collapsible-content"><div>No, you cannot transfer 'premium' domains to your Wix account. However, if you own a premium domain, you can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers" target="">connect the domain to your site</a>.</div><div><br /></div><div><strong>Note: </strong>A 'premium' domain is a domain name that other registrars deemed as high-value. These domains are often bought (and resold) by investors for a profit. The specific domain names are decided by each registrar, at their own discretion.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If I transfer my domain to Wix, what happens to the domain registration period?</h4><div class="collapsible-content"><div>Domains transferred to Wix retain the time of their registration period; any remaining time is added to the one-year mandatory extension. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If I transfer my domain to Wix, what happens to the domain privacy setting?</h4><div class="collapsible-content"><div>Your transferred domain does not inherit the privacy setting from your old registrar. Your previous privacy setting applies until the end of your old subscription and then changes to the setting that you select in Wix (step 15). It is an industry standard that you cannot change this setting.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I've successfully transferred my domain to Wix, but my old site still appears. What's happening?</h4><div class="collapsible-content"><div>If your domain has successfully transferred to Wix, but your old site still appears, this usually resolves itself after a few days depending on your router or browser settings. To fix immediately, <a data-composite="true" href="https://support.wix.com/en/article/clearing-your-browsers-cache" target="">clear your browser's cache</a> and then <a data-composite="true" href="https://support.wix.com/en/article/flushing-your-dns-3875391" target="">flush the DNS</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I cancel the transfer of my domain from another registrar to Wix?</h4><div class="collapsible-content"><div>Once you begin the process of transferring your domain from another registrar to Wix, it is not possible for Wix to intervene and cancel the transfer request. Please contact your current registrar if you need to cancel your domain transfer to Wix. </div><div><br /></div><div>When the domain transfer appears as 'failed' in your Wix account, you will automatically be refunded for all transfer payments. Please allow up to 20 days for this refund to appear in your bank statement. </div></div></div></div>

When you transfer a domain to Wix, you are required to purchase a minimum of one additional year of domain registration. Wix does not charge any additional fees for transferring your domain to Wix. 

...

Costs Associated with Transferring Domains to Wix

<div data-component-type="text"><div>When you transfer a domain to Wix, you are required to purchase a minimum of one additional year of domain registration. Wix does not charge any additional fees for transferring your domain to Wix. <br />
<br />
You can view the total price of transferring your domain before completing the purchase. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about transferring your domain to Wix.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How much is domain registration with Wix?</h4><div class="collapsible-content"><div>Costs for registering domains vary depending on many factors. You can view the price of registering your domain during the checkout process. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">transferring your domain to Wix</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use my free domain voucher when transferring my domain?</h4><div class="collapsible-content"><div>Yes, if you have a free domain voucher, it will be automatically applied at checkout. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/redeeming-your-1-year-free-domain-voucher-when-transferring-your-domain-to-wix" target="">redeeming your free domain voucher</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I add privacy and domain protection when transferring my domain?  </h4><div class="collapsible-content"><div>Yes. You can add private registration and DNSSEC to your domain purchase for an additional fee. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-privacy" target="_blank">domain privacy</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to the existing registration period for my domain? </h4><div class="collapsible-content"><div>When you transfer your domain to Wix, any time remaining on its current registration period will carry over. The additional registration you purchase will be added on.</div></div></div></div>

Transferring your domain to Wix from another registrar ensures the following:Wix becomes the domain host: Your domain renewal is done from your Wix account and not from your previous domain host.You c...

Important Information about Transferring Your Domain to Wix

<div data-component-type="text"><div>Transferring your domain to Wix from another registrar ensures the following:</div><ul><li><strong>Wix becomes the domain host</strong>: Your domain renewal is done from your Wix account and not from your previous domain host.</li><li><strong>You can manage your DNS records from your Wix account</strong>: This includes connecting your email, pointing your domain to a different IP address, connecting subdomains, etc.</li></ul></div><div data-component-type="heading"><h2 id="" level="3">Review the following before transferring your domain to Wix:</h2></div><div data-component-type="text"><ul>
  <li>To connect your domain, you must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="">upgrade your site</a>.</li>  <li>You must request an authorization code from your current domain registrar.</li>  <li>Check that at least 60 days have passed since your domain was registered, as the domain will be locked otherwise.<br />
<strong>Note</strong>: Changes to the registrant information also <a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target="">locks your domain for 60 days</a>. </li>  <li>Verify that your domain is unlocked.</li>  <li>(If your domain has private registration) Change your domain privacy settings to <strong>public</strong> at your domain host.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>Currently, you can only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .guru, .email, .expert, .photography, .pictures, .space, .rocks .tokyo, .xyz., .company, .club, .solutions, .today, .technology, .tips, .center, .directory, .ninja, .photos, .land, .agency, .gift, .holiday, .christmas, .top, .design, .london, .online, .org, .party, .site, .store, .shop, .wiki, .mx, and .website.  </li>  <li>Any remaining time left in your domain's current registration period is retained when you transfer it to Wix. The minimum 1-year extension you buy when transferring to Wix is added to any remaining time left in your domain's registration period. This means you do not lose any registration time you've already paid for with your old domain registrar. </li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>You can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers" target="">connect your domain to your Wix site</a> rather than transfer if to Wix if you would prefer to keep your domain with your current host. </div></div></div></div>

As a promotional gift, you receive a one year free domain voucher with the initial purchase of selected yearly Premium or Studio site plans. You can also redeem your 1 year free domain voucher after t...

Redeeming Your 1 Year Free Domain Voucher When Transferring Your Domain to Wix

<div data-component-type="text"><div>As a promotional gift, you receive a one year <a data-composite="true" href="http://www.wix.com/domains/free-domain" target="_blank">free domain</a> voucher with the<strong> initial purchase</strong> of selected <strong>yearly </strong><a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plans. </div></div><div data-component-type="text"><div>You can also redeem your 1 year free domain voucher after <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">transferring your domain to Wix</a>.</div></div><div data-component-type="text"><div>If you have a valid domain voucher, it is applied automatically when you select the registration extension period for the domain in your Wix account during the transfer process.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2016/07/24/9f5f9930-153f-4a2d-84f9-e6eebafcbc4b.png" alt="Image of extended registration period options for domain being transferred to Wix." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to the privacy setting of my domain?</h4><div class="collapsible-content"><div>Your transferred domain does not inherit the privacy setting from your old registrar.  Your privacy setting changes to the setting you select when you transfer your domain to Wix. You cannot change this setting (this is true for domain registration in general, not just with Wix).</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What domain extension transfers can the free domain voucher be used with?</h4><div class="collapsible-content"><div>The free domain voucher can be used when transferring the following domain extensions: </div><div><br /></div><div>.art, .biz, .blog, .ca, .club, .coach, .com, .fit, .fitness, .fun, .info, .live, .net, .online, .org, .pictures, .rocks, .shop, .site, .space, .store, .studio, .training, .work, .xyz, .yoga</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to the length of the registration period of my domain after transferring it to Wix?</h4><div class="collapsible-content"><div>Domains transferred to Wix retain the same length of their registration period; any remaining time is added to the one-year mandatory extension. </div></div></div></div>

In accordance with the regulations established by ICANN (the domain regulatory body), it is not possible to transfer a domain within 60 days of:Registering the domainChanging the registrant contact in...

ICANN's 60 Day Lock Policy

<div data-component-type="text"><div>In accordance with the <a href="https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en" target="_blank">regulations established by ICANN</a> (the domain regulatory body), it is not possible to transfer a domain within 60 days of:</div></div><div data-component-type="text"><ul><li>Registering the domain</li><li>Changing the registrant contact information</li><li>Transferring your domain between different domain providers</li></ul></div><div data-component-type="text"><div>This limitation applies to both incoming (to Wix) and outgoing (away from Wix) transfers and cannot be changed by Wix. </div></div><div data-component-type="text"><div>If you are unable to transfer your Wix domain away from Wix due to this limitation, you can keep the domain in your Wix account and point it to your external site in the meantime. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-wix-domain-to-an-external-site" target="">connecting a Wix domain to an external site</a>. </div></div><div data-component-type="text"><div>Alternatively, if you were trying to transfer your domain to Wix and were unable to due to this limitation, you can connect your domain to Wix in the meantime. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connecting a domain to your Wix account</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><ul><li>After changing your contact information you are required to <a href="https://support.wix.com/en/article/icann-confirming-your-domain-contact-information" target="_blank">confirm your information</a> within 14 days of the change. Failure to confirm your contact information within 14 days will result in the suspension of your domain. </li><li>If your final goal is to transfer your domain to another domain provider, please be advised that you should do so before changing your contact information, in order to avoid triggering the 60 day lock.</li></ul></div></div></div>

An IPS tag is a label which identifies the registrar that currently holds a .uk domain. They are sometimes called Registrar tags, Nominet tags, or Domain tags. Nominet (the official registry for .uk d...

IPS Tag

<div data-component-type="text"><div>An IPS tag is a label which identifies the registrar that currently holds a .uk domain. They are sometimes called Registrar tags, Nominet tags, or Domain tags. </div></div><div data-component-type="text"><div>Nominet (the official registry for .uk domain names) issues IPS tags, and all hosting companies which host .uk domains are required to have a tag.</div></div><div data-component-type="text"><div>Every UK domain name ( <strong>.co.uk</strong>, <strong>.org.uk</strong>, <strong>.net.uk</strong>, etc.) must have an IPS tag specified to confirm which registrar currently holds the domain. This protects domains from being transferred away from a current owner. Only the current tagholder (registrar) or Nominet is able to update a domain's IPS tag.</div></div><div data-component-type="text"><div>You need an IPS tag when transferring your .uk domain from one service provider to another. You can contact your new domain provider to get their IPS tag before starting the transfer process. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more IPS tags and domain transfers.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer my UK domain to Wix from my current provider?</h4><div class="collapsible-content"><div>No, currently it is not possible to transfer your UK Domain Name to Wix for hosting. However, you can <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect the domain name</a> to your Wix site instead. If you would like to be able to transfer your domain to Wix, <a data-composite="true" href="https://support.wix.com/en/article/request-transferring-a-couk-domain-to-wix" target="">vote for this feature here</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer my UK domain away from Wix?</h4><div class="collapsible-content"><div>Yes you can. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-couk-domain-away-from-wix" target="">transferring a .co.uk domain away from Wix</a>.</div></div></div></div>

You can transfer an expired domain to another domain host as long as the domain is in the grace period (about 30 days from its expiration date). Once the grace period ends and the domain enters the re...

Transferring an Expired Wix Domain to Another Domain Host

<div data-component-type="text"><div>You can transfer an expired domain to another domain host as long as the domain is in the <a data-composite="true" href="https://support.wix.com/en/article/domain-life-cycle#grace-period" target="">grace period</a> (about 30 days from its expiration date). Once the grace period ends and the domain enters the redemption period, it is no longer possible to transfer the domain. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/retrieving-an-expired-domain-during-the-redemption-period" target="">check if your domain has entered the redemption period</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your attempt to transfer an expired domain fails, your domain may enter the redemption period which has a $100 retrieval fee. We recommend <a data-composite="true" href="https://support.wix.com/en/article/extending-your-wix-domain-subscription" target="">extending your expired domain</a> before initiating a transfer. <strong>When extending your domain, make sure not to change its contact info, as this will </strong><a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target=""><strong>lock your domain from transfer for 60 days</strong></a>. </div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>The <a data-composite="true" href="https://support.wix.com/en/article/renewals-for-combr-de-fr-me-and-mx-wix-domains" target="">grace period does not apply</a> for certain domains: .at, .be, .ch, .co.at, .com.br, .or.at, .de, .fr, .me, .mx, and .nl. Renewal payments for these domains are collected 30 days before the expiration date. If a payment isn't made, your domain enters the redemption period 2 days before the expiration date. </div></div></div></div>

Wix domains with a .co.uk suffix require a change of the IPS tag name in order to transfer them away from Wix. This process does not involve an authorization code (EPP code) like with other domain tra...

Transferring a .co.uk Domain Away from Wix

<div data-component-type="text"><div>Wix domains with a .co.uk suffix require a change of the <a data-composite="true" href="https://support.wix.com/en/article/ips-tag" target="">IPS tag name</a> in order to transfer them away from Wix. This process does not involve an authorization code (EPP code) like with other domain transfers.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><div>You need an IPS tag to submit a transfer request for .co.uk domains. Contact your new domain provider to get the IPS tag before starting the transfer process.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To transfer your domain away from Wix:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Click <strong>Transfer away from Wix</strong>.</li>  <li>Click <strong>Transfer Domain</strong> after reviewing the important details of the process.</li>  <li>Enter your new provider's IPS tag and click <strong>Continue</strong>.</li>  <li>Click <strong>Submit Request</strong> to confirm your transfer.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><div>You don't need to do anything else in your Wix account. Your new domain provider can provide the next steps. Once the process is complete, the domain transfer will be finalized within 7 days.</div></div></div></div>

If you purchased a .mx domain from Wix, you can later transfer it to another domain host. To transfer your .mx Wix domain away from Wix:
  Go to Domains in your Wix account.  Click the Domain Actions ...

Transferring .mx Domains Away from Wix

<div data-component-type="text"><div>If you purchased a .mx domain from Wix, you can later transfer it to another domain host. </div></div><div data-component-type="heading"><h2 id="" level="3">To transfer your .mx Wix domain away from Wix:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Select <strong>Transfer Away from Wix</strong>.</li>  <li>Click <strong>Transfer Domain</strong> after reviewing the information. </li>  <li>Click<strong> I Still Want to Transfer</strong>. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>In some cases, you may receive a message from the domain provider during the transfer process indicating that your .mx domain is blocked. This happens because sometimes Wix domains with a .mx extension need to be unlocked so they can be transferred outside of Wix. </div><div><br /></div><div><strong>If your .mx domain is blocked: </strong>Please contact <a data-composite="true" href="https://www.wix.com/contact" target="_blank">Wix Customer Care</a> so we can help unlock the domain. Please have your account and domain name ready.</div></div></div></div>

A .com.au domain indicates that a website is related to a business that is located in, or has a license to trade in, Australia. Due to restrictions on who can use a .com.au domain, the process for tra...

Transferring Ownership of a .com.au Domain

<div data-component-type="text"><div>A .com.au domain indicates that a website is related to a business that is located in, or has a license to trade in, Australia. Due to restrictions on who can use a .com.au domain, the process for transferring ownership of these domains requires that you contact Wix Customer Care.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Transferring ownership of a com.au domain <strong>can only be performed for domains purchased at Wix</strong>. Transferring a .com.au domain from a third-party domain host into Wix is not currently possible.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>The .com.au domain ending is for business domains only. It is not for private individual users looking to get an Australian ccTLD. <a data-composite="true" href="https://www.auda.org.au/au-domain-names/au-domain-names" target="">Learn more about Australian .au domains</a>.</li>  <li>The transferee must have an Australian business address.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-the-transfer-process" level="3">About the transfer process</h2></div><div data-component-type="text"><div>In order to transfer ownership of a .com.au domain, you need to submit a request to <a data-composite="true" href="https://www.wix.com/contact" target="">Wix Customer Care</a> with the title 'Transfer ownership of a .com.au domain'. This process has a non-refundable transfer ownership fee currently set to USD $12.50. It is paid before the transfer can occur and it is charged using PayPal. The fee includes a 1-year domain registration renewal for the new owner of the domain.</div></div><div data-component-type="text"><div>Any changes to the following domain fields are considered updates that require you to submit a request to Wix Customer Care:</div></div><div data-component-type="text"><ul>
  <li>Business type</li>  <li>Registered business name</li>  <li>ID type</li>  <li>ID number</li></ul></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/08/31/8c94686d-8a63-4eb7-b73b-8866be014fda/8d462b21-b0c3-4469-9a86-a4a82b3577b9.png" alt="Fields that constitute a change in ownership." /></div></div><div data-component-type="text"><div>Once you submit your request, you are provided with<strong> two forms</strong> by Wix Customer Care. The transferor (current domain owner) and the transferee (the company to which they are transferring domain ownership) each need to complete one of these forms with information that indicates the transferee is registered in Australia as a business entity.</div></div><div data-component-type="text"><div><strong>There are two forms, one to be filled out by each party:</strong></div></div><div data-component-type="text"><ul>
  <li>The<strong> Transferor</strong> is the owner/someone who is authorized to transfer the domain name license to the new registrant. If you're transferring ownership of your account to someone else, this is you. You need to fill in the '<strong>Current Registrant (Transferor) Form</strong>' form and sign a declaration at the end of it.</li>  <li>The <strong>Transferee</strong> needs to fill in another form called '<strong>New Registrant (Transferee) Form.</strong>'<br />
In this form they need to include either: 
    <ul>
      <li>Their Australian Company Number (ACN), a 9-digit identifier number, or </li>      <li>Their Australian Business Number (ABN), an 11-digit number, structured as the 9-digit ACN with two leading check digits.</li>    </ul>  </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>Wix collects USD $12.50 fee on behalf of the registry and have no control over any change in rate that may occur.</li>  <li>You'll need to have an account with <a data-composite="true" href="https://www.paypal.com" target="_blank">PayPal</a> in order to use their service. This involves registering a payment card, setting up a password, and entering billing details. </li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important</div><div class="info-content"><div>After a change of ownership, the domain begins a new <a data-composite="true" href="https://support.wix.com/en/article/domain-life-cycle#registration-period" target="">registration period</a>. Any remaining time on the original subscription will not carry over to the new subscription.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="completing-the-forms" level="3">Completing the forms</h2></div><div data-component-type="text"><ol>
  <li>Download the two forms sent to your by Wix Customer Care after opening your support request. These are the 'Current Registrant (Transferor) Form' and the 'New Registrant (Transferee) Form'.</li>  <li>Fill in the requested details.<br />
<strong>Note: </strong>The registrant name must match the 'Registrant' field on the domain's <a data-composite="true" href="https://www.wix.com/domains/whois" target="">WHOIS listing</a>. </li>  <li>Print each form out and make sure each form is signed by the relevant person.</li>  <li>Upload legible images (in PDF format) of the signed documents to your <a data-composite="true" href="https://www.wix.com/contact" target="">Wix Customer Care</a> ticket. We'll contact you to confirm whether the transfer was successful or not.<br />
<strong>Note</strong>: Confirmation may take a number of days as we must rely on independent confirmation from a third party registrar.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>In the unlikely event that the domain holder has an inactive ABN/ACN number, there may be additional forms to fill out. These are the <strong>Statute of Declaration</strong> form (from their respective Australian state), and the <strong>Transfer of Domain Name Chain of Title</strong> form.</div></div></div></div>

Recently, Google entered into an agreement with Squarespace whereby Squarespace will take over the registration and management of Google domains. If your domain was purchased from Google, your service...

About Google Domains at Squarespace

<div data-component-type="text"><div>Recently, <a data-composite="true" href="https://support.google.com/domains/answer/13689670?hl=en" target="_blank">Google entered into an agreement with Squarespace</a> whereby Squarespace will take over the registration and management of Google domains. </div></div><div data-component-type="text"><div>If your domain was purchased from Google, your service with Wix does not change. Squarespace becomes your new domain registrar. However, Google / Squarespace domains connected to Wix will continue unaffected.</div></div><div data-component-type="text"><div>If you'd prefer to have both your website and domain entirely managed at Wix, you can <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">transfer your domain to Wix</a>. Once transferred, Wix becomes your new domain registrar.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip: </div><div class="info-content"><div>If you're unsure who your domain registrar is, you can find out by visiting the <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">Whois Lookup tool</a> and entering your domain name to view your domain details. </div></div></div></div>

Currently, it is not possible to transfer a .co.uk domain to Wix.However, you can connect a .co.uk domain, purchased from another domain host to your Wix site. Click here to learn more about connectin...

Request: Transferring a .co.uk Domain to Wix

<div data-component-type="text"><div>Currently, it is not possible to transfer a .co.uk domain to Wix.</div></div><div data-component-type="text"><div>However, you can connect a .co.uk domain, purchased from another domain host to your Wix site. Click <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-to-the-wix-name-servers" target="">here</a> to learn more about connecting a domain to your site.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to transfer a French (.fr) domain to Wix. In the meantime, you can connect a .fr domain to Wix by following the instructions here.We are always working to update and impr...

Request: Transferring a French (.fr) Domain to Wix

<div data-component-type="text"><div>Currently, it is not possible to transfer a French (.fr) domain to Wix. In the meantime, you can connect a .fr domain to Wix by following the instructions <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">here</a>.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can purchase a new .fr domain from Wix. <a href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977">Learn more</a>. </div></div></div></div>

Currently, purchasing a domain with a German (.de) extension from Wix is only available to users in Germany. It is not possible to transfer a German (.de) domain to Wix.Important:To connect a domain t...

Request: Transferring a German (.de) Domain to Your Wix Site

<div data-component-type="text"><div>Currently, purchasing a domain with a German (.de) extension from Wix is only available to users in Germany. It is not possible to transfer a German (.de) domain to Wix.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>To connect a domain to your site, you must <a data-composite="true" href="http://www.wix.com/upgrade/website" target="_blank">upgrade your site with a plan</a>.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to transfer an Austrian (.at) domain extension to Wix. However, you can connect a .at domain that you already own to your Wix site. Learn more about connecting a domain p...

Request: Transferring an Austrian (.at) Domain to Wix

<div data-component-type="text"><div>Currently, it is not possible to transfer an Austrian (.at) domain extension to Wix. However, you can connect a .at domain that you already own to your Wix site. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connecting a domain purchased elsewhere to your Wix site</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>To connect a domain to your site, you must <a data-composite="true" href="http://www.wix.com/upgrade/website" target="_blank">upgrade your site with a plan</a>.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to transfer a Swiss (.ch) domain extension to Wix. However, you can connect a .ch domain that you already own to your Wix site. Learn more about connecting a domain purch...

Request: Transferring a Swiss (.ch) Domain to Wix

<div data-component-type="text"><div>Currently, it is not possible to transfer a Swiss (.ch) domain extension to Wix. However, you can connect a .ch domain that you already own to your Wix site. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connecting a domain purchased elsewhere to your Wix site</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>To connect a domain to your site, you must <a data-composite="true" href="http://www.wix.com/upgrade/website" target="_blank">upgrade your site with a plan</a>.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to transfer a Belgian (.be) domain extension to Wix.Though it is not yet possible to transfer ownership of a .be domain extension to Wix, if you already have a domain pur...

Request: Transferring a Belgian (.be) Domain to Wix

<div data-component-type="text"><div>Currently, it is not possible to transfer a Belgian (.be) domain extension to Wix.</div></div><div data-component-type="text"><div>Though it is not yet possible to transfer ownership of a .be domain extension to Wix, if you already have a domain purchased elsewhere, you can easily <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect it to your Wix site</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>To connect a domain to your site, you must upgrade your site to a <a data-composite="true" href="http://www.wix.com/upgrade/website" target="">Premium plan</a>.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Important:From January 17th, 2024 some legacy DNS records are no longer supported for sites connected to Wix by pointing. If your site is affected, you should have received an email notifying you to u...

Wix Domain Assistant

Before you begin:To connect your domain, you must upgrade your site.Video tutorialWatch this video tutorial or scroll down to read the full article.
  If you are unable to view your Wix site on your d...

Domain is Connected to Your Wix Site, but the Site is Not Live

<div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><div>To connect your domain, you must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="">upgrade your site</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="2">Video tutorial</h2></div><div data-component-type="text"><div>Watch this video tutorial or scroll down to read the full article.</div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/jSA8fSzsEAY" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="text"><div><strong>If you are unable to view your Wix site on your domain, check the following:</strong></div><ul><li>You have <a href="https://support.wix.com/en/article/wix-editor-publishing-your-site">published your Wix site</a>.</li><li>You have <a href="https://support.wix.com/en/article/upgrading-your-site-to-premium-3066683">upgraded your Wix site</a>. </li><li>You have <a href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere">connected your domain</a>.</li><li><strong>48 hours</strong> have passed since you've <a href="https://support.wix.com/en/article/dns-records-needed-to-connect-your-domain-to-wix">changed your DNS records to Wix's records</a>.</li></ul></div><div data-component-type="text"><div>If, after 48 hours, you are still unable to access your site via your domain, use the <a data-composite="true" href="https://support.wix.com/en/article/wix-domain-assistant-3777632" target="_blank">Wix Domain Assistant</a> to determine the connection issue.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Still unable to view your site on your domain?</div><div class="info-content"><div><a href="https://www.wix.com/contact/en" target="_blank">Contact us</a> and we'll be happy to assist you. </div></div></div></div>

The Secure Sockets Layer (SSL) is a security measure used by websites and browsers for communicating over the internet. A site which has an SSL certificate is secure, meaning that any data exchanged b...

Troubleshooting Your SSL Certificate

<div data-component-type="text"><div>The Secure Sockets Layer (SSL) is a security measure used by websites and browsers for communicating over the internet. A site which has an SSL certificate is secure, meaning that any data exchanged between you and the site is encrypted. A website that implements SSL has “HTTPS” in its URL instead of “HTTP”.</div></div><div data-component-type="text"><div>If you're having issues viewing your site over a secure HTTPS connection, follow the steps below to troubleshoot your SSL certificate.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="video-tutorial" level="3">Video tutorial</h2></div><div data-component-type="text"><div>Watch this video tutorial or scroll down to read the full article.</div></div><div data-component-type="video"><div style="text-align:center"><span class="video-overlay" style="width:650px; height:375px">
  </span><iframe src="https://youtu.be/Tr5TSb-LnR0" style="width:650px;height:375px;"></iframe></div></div><div data-component-type="heading"><h2 id="step-1-make-sure-your-dns-records-are-correct" level="3">Step 1 | Make sure your DNS records are correct</h2></div><div data-component-type="text"><div>For your SSL certificate to be enabled, your domain needs to be connected to your site. </div></div><div data-component-type="text"><div>Review your domain's connection method below to check you have the correct DNS records and ensure that your domain is properly connected. </div></div><div data-component-type="heading"><h2 id="" level="4">If your domain is connected via name servers:</h2></div><div data-component-type="text"><ol>
  <li>Make sure your domain host has the following name servers set for your domain:<br />
<strong>Note</strong>: Contact your domain host if you need help configuring your name servers.</li></ol></div><div data-component-type="iframe"><div class="iframe-wrapper" style="text-align:left"><iframe src="https://domain-troubleshooter.wix.com/ns-widget?type=ns" style="width:600px;height:250px;" scrolling="no"></iframe></div></div><div data-component-type="text"><ol>
  <li>Make sure you have the default A and CNAME records in your Wix account:
    <ol>
      <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>      <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>      <li>Select <strong>Manage DNS Records</strong>.</li>      <li>Check the records under the A (Host) and CNAME (Aliases) sections.</li>      <li>(Optional) Reset the records to the <a data-composite="true" href="https://support.wix.com/en/article/resetting-your-default-a-and-cname-records" target="">default settings</a>.</li>    </ol>  </li></ol></div><div data-component-type="heading"><h2 id="" level="4">If your domain is connected via pointing:</h2></div><div data-component-type="text"><div>Make sure your domain host has the following DNS records for your domain:</div><ul>
  <li><strong>A record</strong>: 
    <ul>
      <li><strong>Host name</strong>: @ (or empty)</li>      <li><strong>Value</strong>: 185.230.63.107</li>    </ul>  </li>  <li><strong>CNAME</strong>:
    <ul>
      <li><strong>Host name</strong>: www (or www.yourdomain.com)</li>      <li><strong>Value</strong>: pointing.wixdns.net</li>    </ul>  </li></ul><div><strong>Note</strong>: Contact your domain host if you need help configuring your DNS records.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2023/05/04/0435bbc4-9182-4031-b780-35bffcb3f396/4acb0205-ecc2-4ba0-8452-e14cb57260a0.png" alt="A screenshot of the DNS records needed to connect your domain via pointing." /></div></div><div data-component-type="heading"><h2 id="" level="4">If you purchased your domain from Wix:</h2></div><div data-component-type="text"><div>Make sure you have the default A and CNAME records in your Wix account:</div></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>  <li>Select <strong>Manage DNS Records</strong>.</li>  <li>Check the records under the A (Host) and CNAME (Aliases) sections.</li>  <li>(Optional) Reset the records to the <a data-composite="true" href="https://support.wix.com/en/article/resetting-your-default-a-and-cname-records" target="">default settings</a>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-wait-until-your-domain-has-propagated" level="3">Step 2 | Wait until your domain has propagated</h2></div><div data-component-type="text"><div>If you recently updated your DNS records, wait up to 48 hours to allow your domain to complete propagation. Domain propagation is the process of updating the global chain of DNS servers around the world with the changes you made, ensuring that your site is up to date whenever anyone accesses it. </div></div><div data-component-type="text"><ul>
  <li>Learn more <a data-composite="true" href="https://support.wix.com/en/article/about-domain-propagation" target="">about domain propagation</a>.</li>  <li>Learn <a data-composite="true" href="https://support.wix.com/en/article/checking-your-domains-dns-records-using-whatsmydnsnet" target="">how to perform a DNS lookup</a> to check which DNS servers have been updated with your DNS records.</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-3-ensure-that-dnssec-is-not-signed" level="3">Step 3 | Ensure that DNSSEC is not signed</h2></div><div data-component-type="text"><div>If you purchased your domain outside of Wix, check with your domain host to make sure that <strong>DNSSEC is not signed</strong> for your domain as it can interrupt the propagation process. Learn more <a data-composite="true" href="https://www.icann.org/resources/pages/dnssec-what-is-it-why-important-2019-03-05-en" target="_blank">about DNSSEC</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Purchased your domain from Wix?</div><div class="info-content"><div>If you purchased your domain from Wix, disregard this step as all Wix domains have DNSSEC automatically not signed. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/activating-dnssec-for-a-wix-domain" target="">DNSSEC for Wix domains</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-4-ensure-only-https-code-is-entered-in-the-html-element" level="3">Step 4 | Ensure only HTTPS code is entered in the HTML element</h2></div><div data-component-type="text"><div>If you have an <a data-composite="true" href="https://support.wix.com/en/article/wix-editor-embedding-a-site-or-a-widget" target="">HTML element</a> on your site that contains HTTP in the code (instead of HTTPS), you may see a message in your browser indicating your site is not fully secure.</div></div><div data-component-type="text"><div>Make sure the code you enter contains HTTPS (and not HTTP). If you've added code with <strong>http://</strong> in it, remove it or replace it with <strong>https:// </strong>code. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/05/03/eb9e4bdb-4d6b-48a3-a2eb-70466c815e4e/fb873623-4e21-4d81-a0a4-9fb81eeae656.png" alt="Google notification showing an unsecure web address," /></div></div><div data-component-type="heading"><h2 id="" level="4">To replace the code in an HTML element:</h2></div><div data-component-type="text"><ol>
  <li>In your Editor, navigate to the page you've added the HTML element. </li>  <li>Click the HTML element.</li>  <li>Click <strong>Edit Code</strong>.</li>  <li>Under <strong>Add your code here (HTTPS only): </strong>make sure the code does not contain <strong>http:// </strong>in it.  <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/05/02/927fb9d2-bf7b-4c91-b3a1-da7f48c7b096/494aedc2-2abb-452b-a452-d4e3487b707b.png" /></li>  <li>Click <strong>Publish</strong> at the top right of your Editor.<br />
<strong>Note:</strong> If you have multiple HTML elements, repeat the steps to make sure each is using HTTPS code only. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Older operating systems can sometimes <a data-composite="true" href="https://support.wix.com/en/article/ssl-certificate-not-showing-on-devices-running-older-windows-or-mac-operating-systems" target="">fail to recognise a modern SSL Certificate</a>.<br />
This does not mean there is an issue with your site's SSL Certificate. To resolve the issue, update your device to the most recent operating system (OS) available from Apple or Windows. </div></div></div></div><div data-component-type="heading"><h2 id="" level="4">Still need help?</h2></div><div data-component-type="text"><div>If you are still unable to view your site over a secure HTTPS connection, <a data-composite="true" href="https://www.wix.com/contact" target="_blank">submit a ticket</a> with Wix Customer Care.</div></div>

You will receive the following message if you try to add a domain to your Wix account that has already been added in another account: &quot;This domain is associated with another Wix account. To conne...

Error Message: 'This Domain Is Associated with Another Wix account'

<div data-component-type="text"><div>You will receive the following message if you try to add a domain to your Wix account that has already been added in another account: &quot;This domain is associated with another Wix account. To connect (your domain), you need to remove it from the other account...&quot;</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/04/23/a6e41279-4242-4848-9684-ada1cf3788f1/8e6015b9-cb1a-44ac-8fc0-ec228a4c3eb3.png" alt="A screenshot from a Wix account showing the error This domain is associated with another Wix account." /></div></div><div data-component-type="text"><div>If you receive the above error message, sign in to the Wix account where the domain is located and <a data-composite="true" href="https://support.wix.com/en/article/moving-a-connected-domain-purchased-elsewhere-from-one-wix-account-to-another" target="">move the domain to your desired account</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Can't access your account?</div><div class="info-content"><div>You can fill out the <a data-composite="true" href="https://users.wix.com/account-recovery" target="_blank">account recovery form</a> if you are unable to access the account your domain is currently connected to. </div></div></div></div>

The Internet Corporation for Assigned Names &amp; Numbers (ICANN) requires all domain owners to confirm their domain contact information.If you do not confirm your domain contact information within 14...

ICANN: Reactivating Your Domain

<div data-component-type="text"><div>The Internet Corporation for Assigned Names &amp; Numbers (ICANN) requires all domain owners to confirm their domain contact information.</div></div><div data-component-type="text"><div>If you do not confirm your domain contact information within 14 days of purchase, your domain is deactivated, and a parking page replaces your site on your domain.</div></div><div data-component-type="text"><div>You can reactivate your domain from your Wix account or the parking page on your domain. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Once you confirm your domain contact info, it may take up to 48 hours for your domain to propagate and display your site again. Learn more about <a href="https://support.wix.com/en/article/about-domain-propagation">domain propagation</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">To reactivate your domain from your Wix account:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click <strong>Resend Confirmation Email</strong> under the relevant domain.<br />
<strong>Note:</strong> If you don't see this option, you do not need to confirm your domain's contact email. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/08/15/75baf85b-ff72-48a1-a017-6e45ef8f9e5e/66923204-4b75-45bb-9093-115e5ab82e20.png" alt="A screenshot showing the Resend Confirmation Email button to update contact information for a Wix domain" /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Confirm</strong> in the email titled <strong>Confirm Your Domain Contact Information</strong> (sent from wix-team@notifications.wix.com).</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/30/969317b8-8b0a-4279-aa39-39dc2396abf3/46ef5a14-b96b-417b-9d01-24e6f62f5bae.png" alt="A screenshot showing the Confirm button to confirm contact information for a Wix domain." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">To reactivate your domain from the parking page:</h2></div><div data-component-type="text"><ol><li>Enter your domain in your browser's address bar.</li><li>Click <strong>Reactivate Domain</strong> on the parking page.<br /><strong>Note:</strong> If a parking page does not appear on your domain, you must reactivate your domain from your Wix account.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/08/16/64a00bfa-1269-43ba-817b-bfd98c386f86/9cd54859-99de-42b1-9b22-9ddcdb0f6251.png" alt="A screenshot of the parking page for a Wix domain showing the Reactivate Domain button." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Confirm</strong> in the email sent to you titled <strong>Confirm Your Domain Contact Information</strong> (sent from wix-team@notifications.wix.com).</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/07/30/969317b8-8b0a-4279-aa39-39dc2396abf3/46ef5a14-b96b-417b-9d01-24e6f62f5bae.png" alt="A screenshot showing the Confirm button to confirm contact information for a Wix domain." /></div></div>

If your domain transfer to Wix fails, the following message appears on your Domains page:This message means your domain didn't transfer to Wix. This could happen if your domain is locked from transfer...

Troubleshooting a Failed Domain Transfer to Wix

<div data-component-type="text"><div>If your domain transfer to Wix fails, the following message appears on <a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">your Domains page</a>:</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/10/11/418a3213-14d0-4984-9a27-3fb61116b475/95a25581-7451-43c9-b607-00df6902f36e.png" alt="A screenshot showing an example of a failed domain transfer error message in a Wix account." /></div></div><div data-component-type="text"><div>This message means your domain didn't transfer to Wix. This could happen if your domain is locked from transferring, or if you entered an invalid authorization code (EPP key) in the process</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You are automatically refunded for your domain registration payment if your transfer fails. The refund appears on your credit card statement within 20 business days.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting-a-locked-domain-issue" level="3">Troubleshooting a locked domain issue</h2></div><div data-component-type="text"><div>Your domain could be locked from transferring for the following reasons:</div></div><div data-component-type="text"><ul>
  <li>Your domain had the transfer lock enabled with your current registrar.</li>  <li>It hasn't been 60 days yet since you registered or last transferred your domain. </li>  <li>It hasn't been 60 days yet since you changed your domain's registrant information.  </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Did you know?</div><div class="info-content"><div>There are times when you are temporarily not allowed to move your domain. Learn more in our article, <a data-composite="true" href="https://support.wix.com/en/article/icanns-60-day-lock-policy" target="">ICANN's 60 day lock policy</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To resolve a locked domain issue:</h2></div><div data-component-type="text"><ol>
  <li>Verify with your current registrar that your domain can be transferred. </li>  <li>(Once your domain is unlocked) Try <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">transferring your domain</a> again.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If you're unable to transfer your domain at this time, you can still <a data-composite="true" href="https://support.wix.com/en/article/connecting-a-domain-purchased-elsewhere" target="">connect it to Wix without transferring</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting-invalid-epp-key-issues" level="3">Troubleshooting invalid EPP key issues</h2></div><div data-component-type="text"><div>EPP (Extensible Provisioning Protocol) keys are used to enable the transfer of a domain from one registrar to another.  If you did not enter this authorization code correctly, your domain will not transfer. Follow the steps below to ensure you enter the EPP key accurately.</div></div><div data-component-type="heading"><h2 id="" level="4">To resolve an invalid EPP key issue:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix" target="">Repeat the transfer process</a>, making sure that you have:
    <ul>
      <li>Entered your domain name correctly.</li>      <li>Entered the exact authorization code received from your current domain host.</li>      <li>Removed any spaces after pasting the authorization code.</li>    </ul>  </li>  <li>(If the issue persists) Contact your current domain host and confirm that you are using the correct code / ask for a new one.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why exactly did my domain transfer fail? </h4><div class="collapsible-content"><div>To find out the exact reason your domain transfer failed, <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact Wix Customer Care</a> and we'll review the matter further.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Is it possible to connect my domain to Wix without transferring it from my current domain host? </h4><div class="collapsible-content"><div>Yes, you can connect a domain instead of transferring it. Learn more about the <a data-composite="true" href="https://support.wix.com/en/article/transferring-vs-connecting-your-domain-to-wix" target="">differences between transferring vs. connecting a domain</a>. </div></div></div></div>

Sometimes a domain is used to distribute malware or for phishing attacks, then later it becomes available again for anyone to register. If you see a warning, such as the one shown in the image below, ...

Resolving a Security Warning for a Domain

<div data-component-type="text"><div>Sometimes a domain is used to distribute malware or for phishing attacks, then later it becomes available again for anyone to register. </div></div><div data-component-type="text"><div>If you see a warning, such as the one shown in the image below, your domain may have been marked as unsafe by Google or other antivirus software at some point in time. You can check if your domain is affected and resolve any issues by following the steps below.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/05/04/5deb1872-a5f3-46d8-886c-843fc746f503/70d9d72d-745d-49c6-b3e5-b4957d0e951f.png" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-check-if-your-domain-is-affected" level="3">Step 1 | Check if your domain is affected</h2></div><div data-component-type="text"><div>Find out if your domain is affected by phishing or malware attacks by visiting your site or by using the Safe Browsing tool by Google.</div></div><div data-component-type="heading"><h2 id="" level="4">To check if your domain is affected: </h2></div><div data-component-type="text"><ol>
  <li>Check if your domain has been affected by visiting your domain URL, and checking if a warning message appears.</li>  <li><a data-composite="true" href="https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html" target="_blank">Check if your domain has been affected</a> in Google's Safe Browsing tool.  You can then check the reason why your site was flagged as dangerous:
    <ul>
      <li>If your site was flagged for <strong>malware</strong> you may receive a warning that says: Google Safe Browsing recently detected malware on (your domain). Websites that are normally safe are sometimes infected with malware. The malicious content comes from X site, a known malware distributor.</li>      <li>If your site has been marked as dangerous due to <strong>phishing</strong>, you may receive a warning that says: Google Safe Browsing recently detected phishing on [your domain]. Phishing sites pretend to be other websites to trick you. </li>    </ul>  </li></ol></div><div data-component-type="heading"><h2 id="step-2-resolve-security-warning-issues" level="3">Step 2 | Resolve security warning issues</h2></div><div data-component-type="text"><div>You can resolve any malware or phishing issues you find by filling out one of the forms listed in the steps below.</div></div><div data-component-type="heading"><h2 id="" level="4">To resolve security warning issues: </h2></div><div data-component-type="text"><ol>
  <li>Fill out the required form:
    <ul>
      <li>For malware concerns, <a data-composite="true" href="https://developers.google.com/webmasters/hacked/docs/request_review" target="_blank">fill out this malware review form</a>. </li>      <li>For phishing concerns, fill out this form to <a data-composite="true" href="https://safebrowsing.google.com/safebrowsing/report_error/?hl=en-US" target="">report an incorrect phishing warning</a>. </li>    </ul>  </li>  <li>Wait for the review to be processed. <a data-composite="true" href="https://developers.google.com/web/fundamentals/security/hacked/request_review#4_wait_for_the_review_to_be_processed" target="">Processing times</a> can vary depending on the results of the report.</li></ol></div>

If your domain status is 'clientHold' or 'serverHold' on Whois, your domain registrar has not yet activated your domain's DNS records. This can be due to several reasons, such as payment failure. To r...

Domain Status: 'ClientHold' or 'ServerHold'

<div data-component-type="text"><div>If your domain status is 'clientHold' or 'serverHold' on <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">Whois</a>, your domain registrar has not yet activated your domain's DNS records. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2025/01/07/7ba5d26f-e13c-4b0e-96cc-8b2928b901d1/9af8354e-af8f-409a-be90-d6bf69d11c04.png" alt="A screenshot of a domain lookup on 'whois' showing a domain status of clientHold," /></div></div><div data-component-type="text"><div>This can be due to several reasons, such as payment failure. To resolve this issue, you must contact your domain registrar. </div></div><div data-component-type="text"><div>Your domain status can be viewed when visiting the <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">Whois Lookup tool</a> or any other querying databases that store domain registration information.</div></div>

If your .co.uk domain has entered a Suspended status, you may need to verify your domain or update its contact information. Follow the steps below to troubleshoot this issue.Step 1 | Check for a verif...

Troubleshooting a Suspended Status on a .co.uk Domain

<div data-component-type="text"><div>If your .co.uk domain has entered a <strong>Suspended</strong> status, you may need to verify your domain or update its contact information. Follow the steps below to troubleshoot this issue.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-check-for-a-verification-email-from-wix" level="3">Step 1 | Check for a verification email from Wix</h2></div><div data-component-type="text"><div>Your domain might be suspended if you haven't verified it with Wix. Check if you have received an email about the verification process from <a data-composite="true" href="mailto:wix-team@domain.wix.com" target="_blank">wix-team@domain.wix.com</a>. If you find such an email, follow the process to get your domain unsuspended.</div></div><div data-component-type="text"><div>The subject line of the Wix email is: 'VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible'. </div></div><div data-component-type="text"><div> Make sure that you are checking the email account address that you used to register your domain (or the one that is set as the current point-of-contact for your domain).</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If you can't see a verification email from Wix, check in your spam folder.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-contact-the-uk-domain-registry-nominet" level="3">Step 2 | Contact the UK domain registry (Nominet)</h2></div><div data-component-type="text"><div>Another reason that your domain might be suspended is if the address and contact information stored in the <a data-composite="true" href="https://www.wix.com/domains/whois" target="_blank">WHOIS records</a> don't match the information in the official UK records. </div></div><div data-component-type="text"><div>Nominet (the official registry for all .UK domain names) is paying great attention to this matter and could suspend a domain if its information does not completely match.</div></div><div data-component-type="text"><div>Contact Nominet directly to find out if they suspended your domain and how you can resolve this matter. You can contact their support team from <a data-composite="true" href="https://www.nominet.uk/contact-us/" target="_blank">the Nominet website</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Still need help? </div><div class="info-content"><div>If you need further assistance on our part, please <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact Wix Customer Care</a>. </div></div></div></div>

Your SSL Certificate may not be working if you're running Windows 7, or earlier, or MacOS El Capitan (10.12.1), or earlier. This a result of older operating systems (OS) not recognizing a modern SSL C...

SSL Certificate Not Showing on Devices Running Older Windows or Mac Operating Systems

<div data-component-type="text"><div>Your SSL Certificate may not be working if you're running Windows 7, or earlier, or MacOS El Capitan (10.12.1), or earlier. </div></div><div data-component-type="text"><div>This a result of older operating systems (OS) not recognizing a modern SSL Certificate. It does not mean there is an issue with your site's SSL Certificate. <a data-composite="true" href="https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/" target="_blank">Learn more</a></div></div><div data-component-type="text"><div>In order to resolve the issue, we recommend updating your device to the most recent OS available.</div></div><div data-component-type="text"><div>If you have a windows device and you are unable to update the OS to a newer version, then you can follow the steps below to enable the certificate on your device.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Show me how to enable the SSL certificate on older Windows OS</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Win + r, </strong>and type <strong>certmgr.msc</strong></li>  <li>Click <strong>OK.</strong></li>  <li>Go to Trusted Root Certification Authorities &gt; Certificates
    <ol>
      <li>Right click on <strong>DST ROOT CA X3 </strong>certificate.</li>      <li>Click <strong>Delete</strong>.</li>    </ol>  </li>  <li>Go to Intermediate Certification Authorities &gt; Certificates
    <ol>
      <li>Right click on <strong>R3</strong> Certificate.</li>      <li>Click <strong>Delete</strong>.</li>    </ol>  </li>  <li>Go to Third-party root Certification Authorities &gt; Certificates
    <ol>
      <li>Right click on <strong>DST ROOT CA X3 </strong>certificate<strong>.</strong></li>      <li>Click <strong>Delete</strong>.</li>    </ol>  </li>  <li>Install new SSL Certificate:
    <ol>
      <li>Download this <a data-composite="true" href="https://letsencrypt.org/certs/isrgrootx1.der" target="_blank">certificate installation link</a>.</li>      <li>Double click the download to open it.</li>      <li>Click <strong>Local Machine.</strong></li>      <li>Click <strong>Next</strong>.</li>      <li>Click <strong>Install Certificate</strong>.</li>      <li>Click <strong>Place all Certificates in the Following Store.</strong></li>      <li>Choose Trusted Root Certification Authorities folder</li>      <li>Click <strong>OK</strong>.</li>    </ol>  </li>  <li>Restart your PC.</li></ol></div></div></div>

Currently, CAA records are not supported by Wix.If you have connected via pointing method, please make sure to remove the existing CAA record at your domain host's side. We are always working to updat...

Request: Supporting CAA Records

<div data-component-type="text"><div><br />Currently, CAA records are not supported by Wix.</div></div><div data-component-type="text"><div>If you have connected via pointing method, please make sure to remove the existing CAA record at your domain host's side. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

We are excited to announce that Wix now offers DNSSEC when you buy a new domain with Wix, or transfer your domain to your Wix account.Choose Private registration and DNSSEC at checkout for the highest...

Request: Adding DNSSEC to Wix Sites

<div data-component-type="text"><div>We are excited to announce that Wix now offers DNSSEC when you buy a new domain with Wix, or transfer your domain to your Wix account.</div></div><div data-component-type="text"><div>Choose <strong>Private registration and DNSSEC</strong> at checkout for the highest level of privacy and domain protection. Lean more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-privacy" target="">domain privacy and protection</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If you have already purchased a domain, or transferred your domain to Wix, you can add privacy protection by manually extending your domain registration for at least an additional year. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">activating private registration for a Wix domain</a>. </div></div></div></div>

Wix currently supports Internet Protocol Version 4 (IPv4) as this is the standard protocol. We do not support IPv6 at this time.NoteIf you have AAAA records (as opposed to A records) in your DNS, your...

Request: IPv6 Support

<div data-component-type="text"><p>Wix currently supports Internet Protocol Version 4 (IPv4) as this is the standard protocol. We do not support IPv6 at this time.</p></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Note</div><div class="info-content"><div>If you have AAAA records (as opposed to A records) in your DNS, your domain is the unsupported IPv6 type.</div></div></div></div><div data-component-type="text"><p>We are always working to update and improve our products, and your feedback is hugely appreciated.</p></div>

Currently, domains with a .co.uk extension are automatically set to public registration and do not support private registration. We are always working to update and improve our products, and your feed...

Request: .co.uk Domains Do Not Support Private Registration

<div data-component-type="text"><div>Currently, domains with a .co.uk extension are automatically set to public registration and do not support private registration. </div></div><div data-component-type="text"><span style="color: rgb(32, 69, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We are always working to update and improve our products, and your feedback is greatly appreciated.</span></div>

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