Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.

Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.

Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.

Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.

Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.

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Wix LearnImprove your skills with our courses and tutorials.

Wix BlogGet tips for web design, marketing and more.

SEO Learning HubLearn to increase organic site traffic from search engines.

Website developmentBuild a custom site using our full-stack platform.

Hire a ProfessionalGet matched with a specialist to help you reach your goals.

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Solving performance and technical issues

Live site issues

Opening Your Browser in Incognito/Private Browsing Mode

Sometimes, when trying to view or work on your site, the browser you're using can cause problems. To check if the problem is related to your browser, you can use incognito or private browsing mode. This lets you view your site without your browser remembering previous activity, helping you identify if the issue is caused by your browser.

If the issue doesn't happen in incognito / private browsing mode, then it's likely a local problem that can be fixed with the help of the Wix Technical Assistant.

Open your browser in incognito or private browsing mode to check if the issues you're experiencing are related to your browser.

Chrome

Firefox

Safari

Edge

Open Google Chrome.
Press Ctrl + Shift + N on your keyboard (Cmd + Shift + N on Mac).

Note:

Wix no longer supports live sites on IE11. We recommend using a supported browser to view and edit your site.

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What information should I include if I need to reach out for assistance?

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