Wix Restaurants: Moving to the new Wix Restaurant Orders app

While your menus were automatically copied to the new app, some settings like modifier groups and modifiers, may require manual setup. Learn more about the Wix Restaurants Menus app migration.

The new app has built-in order notifications you can manage using automations, keeping staff and customers updated. As a restaurant owner, you decide which notifications are sent and received. Custom notifications or webhooks from the old app need to be set up again.

The new app offers enhanced support for thermal printers. Reconnect your thermal printer and check the list of supported models to ensure compatibility with the new app.  

Set up your coupons and automatic discounts again, as these settings aren't transferred to the new app.

If you have a loyalty program, customers’ earned points will carry over and can be redeemed in the new app. To activate the loyalty program, go to the Loyalty Program in your site's dashboard and add the widget to your checkout. Learn more about setting up a loyalty program for your restaurant. 

Enable sound notifications in your site's dashboard and the Wix app.

You’ll receive a call when an order is placed, sent to the phone number listed in Business Info in your site’s dashboard. 

Note: You can receive calls to only one phone number—the one you add in Business Info. Multiple phone numbers are not supported.

This feature isn't yet available in the new app, but you can vote for it here.

This feature isn't yet available in the new app. As a workaround, you can customize the checkout form by adding custom fields for information like a license plate number. You can also add pickup instructions in the pickup settings. Learn more about setting up Wix Restaurant Orders (New) app.  

If you used DoorDash Drive with the original app, you’ll need to re-register with DoorDash in your site's dashboard to continue using the service. Learn more about setting up DoorDash Drive.

Start retrieving data from webhooks and integrate with third-party apps using automations.

Fax notifications are no longer available. However, you have alternative ways to receive order updates:

You can now receive order updates through email and push notifications. However, SMS notifications from the old Online Orders app are no longer supported.

The new online ordering app offers advanced features that aren't available in the original app, with more planned. Some features from the original app are not yet available in the new one. Learn more about the differences between the original and the new online ordering apps.

Here’s a preview of the new features in the Wix Restaurants Orders app, with more to come:

The app also includes the new redesigned Menus app featuring new capabilities such an item view for bulk actions, the ability to mark modifiers as out of stock, the option to create multilingual menus, and more. Learn more about setting up your menus.

If updates aren’t completed by the end of the transition period, your site will automatically switch to the new apps. We recommend finalizing your changes promptly to ensure everything runs smoothly.

Yes! You’ll find expanded customization options for both the Restaurant Orders and Menus apps, including layout updates, new design settings, and more control over how your menus and ordering process look and function.

Your menus are available for online orders based on your Pickup & Delivery settings. If you're offering a special menu that's only available at certain times, you can limit its online availability to specific weekdays, times or special dates. For example, offer a breakfast menu that's only available in the morning, or take holiday orders for December 20–24. Learn more about limiting menu availability for online orders. 

Customers may notice improvements in functionality and design. Otherwise, the ordering process will be similar and the transition should be seamless.

Although the original apps will no longer be accessible after the migration, you’ll still be able to export your past order data to a CSV file for a limited time once the migration is complete.

To avoid losing any important information, we recommend backing up your order data before your migration date. You can still import menus from the old app into the new one.