Wix Restaurants: Adding and Setting Up Wix Restaurants Orders (New)

11 min read
Important:
Whether you have a restaurant, run a catering service, or do meal prep, you can manage your business efficiently with the new Wix Restaurants Orders (New) app.

Step 1 | Add the Wix Restaurants Orders (New) app

Start by adding the new ordering app. When you do, the new Wix Restaurants Menus app is automatically added to your site if you don't already have it. 
Important:
Wix Restaurants Orders (New) works together with the new Wix Restaurants Menus. Make sure you set up your menus.
Note that other pages are also added to your site (e.g. the order tracking page). These pages are visible to customers when they order from your business.

To add the Wix Restaurants Orders (New) app:

  1. Go to the Wix App Market in the Wix Editor: Click Add Apps  on the left side of the Editor.
  2. Type "Restaurant Orders" in the search bar and select the app from the drop-down menu.
  3. Click Add to Site.

Step 2 | Set up scheduling

It's important to choose scheduling and availability settings that make sense for your business so you can prepare orders on time. For example, restaurant owners can schedule orders to be delivered immediately or later the same day. Other businesses, such as caterers, can set up scheduling so they accept orders days in advance.

To set up scheduling and availability:

  1. Go to Online order settings in your site's dashboard.
  2. Click Order Scheduling.
  3. Choose how you want to schedule ordering:

Step 3 | Choose pickup & delivery preferences

Choose how you want customers to receive their orders. You can set up delivery from one or more locations and/or pickup from one location.
Tip:
When selecting your pickup and delivery hours, take into consideration your prep time. For example, if you take an hour to prepare an order for pickup, and you select 9 AM as the earliest time, customers can start placing pickup orders at 8:00.

To set up pickup and delivery:

  1. Enter your business location(s) in the Business Info settings.
    Note: Currently, you can set up multiple delivery locations but not multiple pickup locations.
  2. Go to Online order settings in your site's dashboard.
  3. Click Pickup and Delivery.
  4. Select what you want to set up:

Step 4 | Set up tax

Set up tax collection to make sure you're in compliance with local tax regulations. Customers see the tax details during checkout.  
If you also use Wix Stores or Wix Bookings on your site, you can set up tax collection for all your business solutions in the same place.
Important:
Different tax rules apply in different locations. Consult with an accountant or your local tax authority for specific information relevant for your business.

Step 5 | Select additional checkout settings

Customize the elements that appear in the Checkout Page to suit your business needs.  
Tip:
If you also added Wix Stores or Wix Bookings, you'll see additional settings tp the ones mentioned below.

To select additional checkout settings:

  1. Go to Settings in your site's dashboard.  
  2. Click eCommerce settings.
  3. Choose what settings you want to customize:

Step 6 | Choose how you send & receive notifications

Choose how you want to be notified about incoming orders and how you want to notify customers. 
There are 4 ways you can be notified about incoming orders:
  • Desktop push notifications: Get a browser notification for each order.
  • Dashboard notifications: Receive a notification in the Wix dashboard every time you receive an order.
  • Email: Get an email notification for each order.
  • Wix Owner app: Download the Wix Owner app to receive order notifications and manage your restaurant.
There are also 3 notifications you can send to customers. They are enabled by default. 
  • Order confirmation
  • A pickup ready message
  • A reminder about upcoming orders (for pre-orders)

To set up notifications:

  1. Go to Settings in your site's dashboard.
  2. Set up notifications you receive and send:

FAQs

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