Wix Restaurants: Adding and Setting Up Wix Restaurants Orders
In this article
- Step 1 | Add the Wix Restaurants Orders app
- Step 2 | Set your order scheduling and availability
- Step 3 | Set up fulfillment preferences
- Step 4 | Set up tax
- Step 5 | Select additional checkout settings
- Step 6 | (Optional) Add more online ordering pages
- FAQs
Wix Restaurants Orders is an online ordering app designed to help you manage your restaurant, catering service, or meal prep business efficiently.
Important:
The Wix Restaurant Orders app works together with the Wix Restaurant Menus app. Make sure to
set up your menus.
Step 1 | Add the Wix Restaurants Orders app
Start by adding the Wix Restaurants Orders app from the App Market. This automatically adds relevant pages to your site so customers are able to place online orders (e.g. the order tracking page).
Wix Editor
Studio Editor
Harmony Editor
Dashboard
- Go to your editor.
- Click Add Apps
on the left side of the editor. - Use the search bar to find Wix Restaurants Orders.
- Click Add to Site.
Step 2 | Set your order scheduling and availability
Set your order scheduling to ensure timely preparation. For example, a restaurant may allow customers to place immediate or scheduled orders, while a catering service may require orders to be placed in advance for adequate preparation.
To set up scheduling and availability:
- Go to Restaurant Orders Settings in your site's dashboard.
- Click Order Scheduling next to Scheduling and Availability.
- Choose how quickly customers can receive their orders:
Immediately / scheduled for later
Immediately
Fulfilled on a future date
Note:
When ASAP ordering is enabled, you can see a live
Available for ASAP orders preview in your fulfillment hours settings. Learn more about
setting up order scheduling and
setting up pickup and delivery.
Step 3 | Set up fulfillment preferences
Choose how you want to fulfill your incoming orders - delivery, pickup and / or dine-in. You can specify collection times, delivery areas, minimum orders, and fees. You can also set closures for holidays or full dates, blocking orders or specific fulfillment methods.
Notes:
- At least 1 fulfillment method (pickup, delivery or dine-in) must be turned on for your site to accept orders.
- Enter your business location(s) in the Business Info settings. You can set up multiple restaurant locations, each location can have its own menu, online ordering settings, and and contact details.
To set up your fulfillment preferences:
- Go to Pickup, Delivery and Dine-in in your site's dashboard.
- Select what you want to set up:
Pickup
.
Delivery
Dine-in
to set up your dine-in options.
. 
.Default fulfillment method
Closures
Step 4 | Set up tax
Set up tax collection to comply with your local regulations. You can collect tax for specific locations and create custom groups for items with special tax rates, like alcohol or tax-exempt products.
If you use Wix Stores or Wix Bookings, you can manage tax collection for all your business solutions in one place.
Important:
Different tax rules apply in different locations. Consult with an accountant or your local tax authority for specific information relevant for your business.
To set up tax:
- Go to Restaurant Orders Settings in your site's dashboard.
- Click Tax under Checkout.
- Set up the relevant tax collection details (e.g. tax locations, tax groups).
Note: You can set up tax using the manual method or the automatic tax collection.
Step 5 | Select additional checkout settings
Customize your checkout to improve the ordering experience. Add custom fields to your checkout form, set up your preferred payment methods and enable the option to join your mailing list.
You can require customers to agree to your policies before completing their orders to ensure you're on the same page. Additionally, you can enable gift card payments and generate invoices automatically.
To select additional checkout settings:
- Go to Restaurant Orders Settings in your site's dashboard.
- Click Additional Checkout Settings under Checkout.
- Choose what settings you want to customize:
Customize your checkout
Policies
Payments
Step 6 | (Optional) Add more online ordering pages
After setting up your online ordering page, you can create additional pages to separate different types of orders. For example, you might want a page for your main restaurant menu and another for catering or event orders. Each page appears separately on your site so customers can order from the right one.
You can customize your online ordering pages separately with unique settings, menus, fulfillment methods, hours, and fees.
Good to know:
You can show up to 5 different ordering pages on your site.
To add another online ordering page:
- Go to Restaurant Orders Settings in your site's dashboard.
- Click More Actions at the top right and select Add ordering page.
- Start creating your additional ordering page.
FAQs
Click a question below to learn more about setting up Wix Restaurant Orders:
Can I manage how customers add tips for online orders?
Where do customers see the selected policies?
Can I add my logo to the Checkout Page?
How do I set up notifications for incoming orders?
How do I customize notifications I send to customers about their orders?
Why does my site say it’s not accepting orders?
Can I pause or resume accepting online orders?
