Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale
8 min read
Important:
- This article is about Wix Mobile POS for mobile phones.
- For info on Wix Retail POS for brick and mortar stores, click here.
- This article is relevant for the Wix Restaurants Orders (New) app.
Turn your mobile device into a point of sale so customers can purchase your restaurant menu items.
Tip:
You can add any of the following to the cart during the same sale:
- A custom charge
- A Wix Stores product
- A Wix Bookings service
Step 1 | Set up POS on the Wix app
The first step in turning your phone into a point of sale us to download the Wix app. After the download, you can start accepting cash payments right away.
To accept credit card payments, you need to do one or both of the following:
Step 2 | Add menu items to the cart
Start by adding restaurant menu items to the cart. If relevant, select item modifiers.
To add menu items to the cart:
- Go to your site in the Wix app.
- Tap Manage
at the bottom. - Scroll down to the Get Paid section and tap Point of Sale.
- If not already selected, tap the Menu Items tab.
- Select the first restaurant item.
- (If relevant) Select modifiers and enter special requests.
- Tap Add to Cart.
- (Optional) Add any of the following:
- Additional restaurant menu items
- Store products
- Booking services
- Physical gift cards
- Tap Go to Cart.
Step 3 | (Optional) Add a customer
You can assign an existing customer to the sale or add a new one.
To add a customer:
- Tap + Add Customer at the top.
- Add a customer:
- Select an existing customer.
- Tap +Add New Contact to enter the new customer's details, then tap Save.
Step 4 | (Optional) Add a custom charge
A custom charge is a sum of money you collect that is not connected to any menu item, store product, or bookings service. For example, if you sell your customer a special item that isn't on the menu, you can charge for it by adding a custom amount.
To add a custom charge:
- Tap Add Custom Charge.
- Enter the amount.
- (Optional) Enter a note to explain the reason for the charge.
- Tap Apply.
Step 5 | (Optional) Add a discount or redeem a coupon
You can offer customers price reductions in 2 ways. If you created coupons, you can allow customers to redeem a coupon at checkout. Alternatively, you can manually enter any discount percentage you choose.
Note:
You cannot add a discount and apply a coupon to the same sale.
To add a discount or coupon:
- Select one price reduction option:
- Let a customer redeem a coupon:
- Tap Redeem a Coupon.
- Enter the code or tap Choose from the coupon list, select it, and tap Done.
- Tap Apply.
- Add a Discount: Select a discount option:
- Let a customer redeem a coupon:
- Percentage discount:
- Tap % and enter the percentage (e.g. 10% discount).
- Tap Apply.
- Price discount:
- Tap $ and enter the amount you want to take off the total price. (e.g. $10 discount).
- Tap Apply.
Step 6 | Process the payment
Now you can proceed to checkout and select how you want to be paid.
To process payment for the order:
- Tap Charge.
- Select a payment option:
Cash
Card
(US Only) Tap to Pay
Manual card entry
Gift card
Split payment
Save order and charge later
Important:
A notification is sent to the dashboard about the incoming order.
FAQs
Click a question below to learn more about mobile POS.
Can I collect tax at my point of sale?
How can I collect tips?
Can I customize receipts?
How can I remove an item or all items from the cart?
at the top right and then Clear Cart. How can I send (or resend) my client a receipt at a later date?
at the bottom.
at the top right.Troubleshooting
If new products you added on desktop are not appearing right away on mobile or if some of the product information isn't loading properly, try the steps below.
Step 1 | Refresh the screen
indicates that the screen is refreshing.
Step 2 | Reload the screen
at the top right. Still need help?
If the problem persists, contact us and we'll be happy to assist you.
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