Wix Mobile POS: Setting Up a Point of Sale

9 min read

Important:

This article is about Wix Mobile POS for mobile phones.
For info on Wix Retail POS for brick and mortar stores, click here.

Setting up your phone as a point of sale (POS) turns your mobile device into a "mobile cash register". After setup, you can collect payments wherever you go.

The Wix POS solution outlined in this article is available only in the US and Canada. If you are located outside of the US, or want to use a 3rd-party integration, there are additional options.

Tell me more about 3rd-party integrations

Accepting cash payment at a POS is available in every region.

Step 1 | Download the Wix app

To start accepting payments from your mobile device, download the Wix app. You can accept cash right away, or proceed to the next step to set up credit card payments.

To download the Wix app:

Go to the Apple App Store (on iPhone) or Google Play (on Android).
Type 'Wix app' in the Search field.
Click Get or Install to download the app.

Tip:

If you are accessing this article on your phone, you can click to download:

Step 2 | Create a Wix Payments account

Credit card payment processing for Wix Mobile POS is done through Wix Payments. Start by creating your Wix Payments account so you can accept this payment method.

Notes:

If you previously set up mobile POS through Square or SumUp, you must disconnect before creating a Wix Payments account.
Your Wix Payments account must be approved before you can order a card reader (step 3) or set up your phone to receive tap payments (step 4). Learn more about the Wix Payments verification process.

Step 3 | (Optional) Order and connect a card reader

Notes:

You can accept card payment with either a card reader or directly through your phone (tap to pay). If you plan to use only tap to pay, you can skip to the next step.
You can set up both a card reader and Tap to Pay on iPhone, but you can only use one at a time.

Once your Wix Payments account is approved, order a card reader so you can accept chip, swipe and tap payments. The reader connects via Bluetooth to your phone. Two models of the card reader are available, one for US merchants and one for merchants in Canada.

After receiving the card reader, you can connect it in the Wix app.

To order and connect a card reader:

Go to the Wix POS shop, scroll down and select the card reader.
Note: Progress to the next step after you receive the card reader.
Go to your site in the Wix app.
Tap Manage at the bottom.
Tap Point of Sale under Get Paid.
Tap the Connect iconat the top right.

Screenshot of the Connect icon in the Wix Owner app

Tap Connect.
Tap Connect Reader.
Press the power button to turn on the card reader.
Tap Connect in the app, next to the reader.

If the card reader isn't working properly, check out these troubleshooting steps.

Step 4 | (Optional) Set up Tap to Pay on your phone

Requirements:

Tap to Pay is currently available only in the US.
iPhone:
- The 15.5 operating system or higher
- The iPhone XR model or later
Android: Android 11 or later

After setting up Tap to Pay on iPhone, customers can either tap a credit/debit card directly on your phone or use their own phones to pay you.

To set up Tap to Pay:

Enable Tap to Pay in the dashboard:
1. Go to Accept Payments in your site's dashboard.
2. Enable the Tap to Pay on iPhone toggle.
Go to your site in the Wix app.
Tap Manage at the bottom.
Tap Point of Sale under Get Paid.
Tap the Connect iconat the top right.
Select Tap to Pay or Tap to Pay on iPhone.
1. Tap Activate.

Step 5 | Selecting POS settings

Before you start using your point of sale, go to the POS settings to see if you want to make any changes there.

To select POS settings:

Go to your site in the Wix app.
Tap Manage at the bottom.
Tap Point of Sale under Get Paid.
Tap the More Actions icon at the top right.
Select POS settings.
Note: If you don't see POS settings, check the FAQ below.
Choose the setting you want to update: