Wix Stores POS: Selling Products at a Mobile Point of Sale
9 min
In this article
- Step 1 | Set up POS on the Wix app
- Step 2 | Add items to the cart
- Step 3 | (Optional) Add a discount or redeem a coupon
- Step 4 | (Optional) Add a customer
- Step 5 | Process payment
- Step 6 | (Optional) Add a note to the sale
- Step 7 | (Optional) Send a receipt
- FAQs
- Troubleshooting
Important:
- Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register.
- Digital products, dropshipping products, product subscriptions and products set to be fulfilled by a custom fulfillment service cannot be sold at a mobile POS. Learn more about using a custom fulfillment service.
Make your phone a point of sale so customers can buy your store products no matter where you are. If you also use Wix Bookings, you can book appointments and add them to the sale, along with your products.
Step 1 | Set up POS on the Wix app
To use your mobile device as a POS, you must first download the Wix app. After the download, you can start accepting cash payments right away.
To accept credit card payments, you need to do one or both of the following:
Tip:
Make sure you understand how tax collection works at a point of sale.
Step 2 | Add items to the cart
Note:
When you sell a product with Mobile POS, your Wix Stores inventory is automatically updated.
Start by adding the relevant store products to the cart. You can also add a custom charge along with your store products, or add appointments to your cart if you also use Wix Bookings on your site.
To add products, services, or a custom amount:
- Go to your site in the Wix app.
- Tap Manage
at the bottom. - Scroll down to the Get Paid section and tap Point of Sale.
- Select what you want to add to the cart:
Add store products
Add a custom charge
Add Wix Bookings services
Step 3 | (Optional) Add a discount or redeem a coupon
You can offer customers a price reduction in two ways. If you created coupons, you can allow customers to redeem a coupon at checkout. Alternatively, you can add a discount to a specific product or to the entire sale.
Note:
You cannot add a discount and apply a coupon to the same sale. Learn more about offering discounts and coupons.
To add a discount or coupon:
Let a customer redeem a coupon
Add a Discount to the entire cart
Add a discount to a product
Step 4 | (Optional) Add a customer
You can assign an existing customer to the sale or add a new one.
Note:
If you add a Wix Bookings service to the order, you must add a customer to the sale.
To add a customer:
- Tap the More Actions icon
in the top right corner. - Select Add Customer.
- Add a customer:
- Select an existing customer.
- Tap +Add New Contact to enter the new customer's details, then tap Save.
Step 5 | Process payment
Now you can proceed to checkout and select how you want to be paid.
To process payment for the order:
- Tap Charge.
- Choose the relevant payment method:
Cash
Card
Manual card entry
(US and UK only) Tap to Pay
Gift card
Split payment
Save order and charge later
Step 6 | (Optional) Add a note to the sale
After processing the payment, you can add an internal note about the sale for record keeping. Only you and your team can see this information.
Note:
The option to add a note is only available before choosing whether to send a receipt of the sale to the customer.
- Tap Add a note at the top right.
Note: The note can be up to 100 characters long. - Type your note under Add your note.
- Tap Save at the top right of the screen.
Step 7 | (Optional) Send a receipt
You can optionally send your customer a receipt by email or text message.
Sending an invoice after the sale:
To send a new customer an invoice after the sale, you must first send an email receipt.
To send a receipt:
- Tap Send Receipt.
- Select an option:
- Email a receipt:
- Tap Email receipt.
- Enter the customer's email address.
Note: Email addresses are needed if you want to generate an invoice later. - Enter the customer's name.
- Tap Send Receipt.
- Send a text receipt (US & Canada only):
- Tap Text receipt.
- Enter the phone number.
- Tap Text Receipt.
- Email a receipt:
Tip:
You can also send (or resend) a receipt later from the Orders tab by selecting the order, tapping the More Actions icon 
at the top right, and selecting Send email receipt.
at the top right, and selecting Send email receipt.FAQs
How can I remove an item or all items from the cart?
and then tap Clear Cart. Is there a way to sell only certain products at my point of sale?
How can I send (or resend) my client a receipt at a later date?
at the bottom.Can I customize receipts?
I'm using Square as my payment provider. How can I charge for a order?
I'm using SumUp as my payment provider. How can I charge for a order?
Troubleshooting
If new products you added on desktop are not appearing right away on mobile or if some of the product information isn't loading properly, try the steps below.
Step 1 | Refresh the screen
indicates that the screen is refreshing.
Step 2 | Reload the screen
at the top right. 