Wix Restaurants: Preparing Your Menus for Online Ordering

7 min

In this article

Adding item modifiers
Setting items as in stock or out of stock
Allowing customers to add special requests for items
Managing items tax
Limiting menu availability
FAQs

Important:

This article is about the Wix Restaurants Orders (New) online ordering app.
Get info about the previous online ordering app.

Make your restaurant's menus suitable for online ordering to allow customers to place orders and customize their selection. You can add variables and modifiers, mark items as "out of stock", allow customers to add special requests for items, and manage items' tax.

Adding item modifiers

Add a modifier groups to customizable items, such as a "Toppings" group for pizza or a "Fillings" group for sandwiches. You can set options as complimentary or for an extra charge. Once created, you can apply a modifier group to any menu item without needing to recreate it.

To add item modifiers:

Go to Menus (New) in your site's dashboard.
Create a new menu or click Manage next to the relevant existing menu.
Hover over the relevant existing menu item and click Edit.
Click the Modifiers tab.
Click + New Modifier Group.
Choose an existing modifier group or create a new one.

Setting items as in stock or out of stock

Mark items as in or out of stock so customers can see which items are active and which are unavailable.

Note:

Out-of-stock items appear grayed out and cannot be ordered, though they remain visible to customers.

To set an item as in stock or out of stock:

Go to Menus (New) in your site's dashboard.
Create a new menu or click Manage next to the relevant existing menu.
Click the Ordering tab.
Click the In stock toggle to enable or disable an item.
Note: Out-of-stock items remain visible to customers but cannot be ordered.

A screenshot of an out of stock item in a site's dashboard.

Allowing customers to add special requests for items

You can decide which menu items come with a "Special Request" field, where customers let you know what changes they would like. Allow customers to add a special request for this item during checkout.

To enable or disable the special request field:

Go to Menus (New) in your site's dashboard.
Create a new menu or click Manage next to the relevant existing menu.
Click the Ordering tab.
Select or deselect the checkbox next to Accept special requests.

A screenshot of the special request checkbox.

Managing items tax

When you set up tax collection for your business, you can set the same rate for all your items, or create groups for items taxed at different rates. Then, you can select which tax group a specific restaurant item belongs to.

For example, if the sales tax in your location is 10%, but alcohol is taxed at 15%, set up a tax group for alcohol and assign a 15% tax rate override.

Before you begin:

Set up tax groups using the manual method.
Set up tax groups using Avalara automatic tax.

To assign a restaurant item to a tax group:

Go to Menus (New) in your site's dashboard.
Create a new menu or click Manage next to the relevant existing menu.
Click the Ordering tab.
Click the Items tax group drop-down and select the relevant group.

By default, your menu is available based on your Pickup & Delivery settings, so customers can only receive orders during those times.

If you're offering a special menu that's only available at certain times, you can limit its online availability to specific weekdays, times or special dates. For example, offer a breakfast menu that's only available in the morning, or take holiday orders for December 20–24.

A screenshot of a menu that has limited availability and displays a status.

Tip:

The menu’s availability times refer to when orders are received, not when they're placed. For instance, customers can order a Sunday brunch menu on Tuesday if they schedule pickup/delivery for Sunday morning.

To limit the availability of a menu:

Go to Menus (New) in your site's dashboard.
Click Edit Menu Details next to the relevant menu.
Select the Include on Online Ordering page checkbox to display the menu on your ordering page.
Tip: Deselect this option to remove the menu from your ordering page.
Click the Menu Availability drop-down.
Decide when your menu should be available for ordering: