Canceling a Wix Premium or Studio Plan
4 min read
You can cancel your Premium plan or Studio plan at any time. If you cancel after the 14-day trial period, the automatic renewal is turned off and the plan remains active until the expiration date.
After canceling, you can still change your mind any time before the expiration date by turning the auto-renewal back on.
See information on payment dates in your Billing History page. You can also view the expiration date from your Premium Subscriptions page.
Important:
- If you cancel your plan, your site is still active and can be viewed online. You must either unpublish your site or hide your site from search results if you no longer want it to be live on the internet.
- If you purchased other services through Wix (such as a domain or business email) and no longer want them, you must turn off the auto-renew feature for these services separately.
- You can unassign a plan from your site and assign it to another site. Unassigning a plan does not cancel the plan.
Click to cancel your plan now.
Are you sure you want to cancel?
You may be interested in other options for optimizing your site, instead of canceling your plan.
Click below if you need help with:
Click below if you need help with:
Switching to a monthly billing cycle
You can switch your billing cycle from yearly to monthly to make your payments more manageable.
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Building your Wix site
Get help to help make it easier for you to create and maintain your site content.
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Site visibility
Not seeing your site on Google? Use a range of Wix tools to help make your site more visible online.
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Transfer plan or give site ownership to a different site
Want to use your plan for a different site? We can guide you through the steps here.
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Switch plans
Wix has a range of plans to suit every level of need and budget. Find out more below.
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Canceling your plan
Still want to cancel? We're sorry to see you go. Please read through the following important information before you go ahead.
- Free site status: If you cancel your site plan, it remains active until the end of the subscription period. After that, your site address reverts to the free Wix URL (accountname.wixsite.com/siteaddress) and Wix ads appear on your site.
- Renewal date: To make sure that your site never experiences any downtime, your site plan may renew up to 14 days before the original purchase date. Canceling your plan turns off this auto-renewal.
- Trial period: Site plans come with a 14 day trial period. If you cancel during the first 14 days, your trial period ends immediately and you are fully refunded (within the next 20 business days).
Note: If you want to keep your plan active until the end of the subscription period (i.e. turn off the auto-renew process) you must wait until the first 14 days are over before canceling. - Other subscriptions: Canceling your site plan does not cancel any domain, business email, or app subscriptions that you have in your Wix account. You must cancel those separately.
- Deleting a site: Canceling a site plan does not delete the site that it's assigned to. If you want to delete your site, first cancel your plan (or unassign it) and then delete your site.
To cancel your site plan:
- Go to Premium Subscriptions in your Wix account.
- Click the More Actions icon
next to the relevant plan. - Click Cancel Plan.
- Click Cancel Now in the pop-up to confirm.
Note: This does not cancel your plan immediately. Your plan will remain active until the end of the current subscription period. At that time, the plan will not renew.
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