Changing Your Premium or Studio Plan

If you are unable to change your plan using the steps above, you can use the following workaround.

These steps are complex, so keep this page open in a separate tab for reference. To summarize, you will be cancelling your plan's auto-renewal, duplicating your site, signing up for a new plan (the one you want to change to), then applying your new subscription to your original site. 

Important: Canceling your plan's auto-renewal means that your old plan will remain active until the end of the subscription period. If you cancel your plan after your 14-day refund period, both subscriptions will overlap, and you won't receive a credit for the remainder of your old plan. 

Yes, you can change the subscription period of your current billing cycle. Learn more about changing the subscription period of your plan.

Yes. You can change to any plan with the same billing cycle, including downgrading to a lower tier plan. 

When you change to another plan, we will credit you for any remaining time on your current plan. The credit from your current plan is deducted from the price of your new upgrade during the purchase process. Learn more about  how credit is calculated when upgrading your plan.

Changing your plan will not affect your site. Any work you've previously done will still be there. The change will only affect the plan associated with your site.

The option to change your site plan is not available for all users. If you do not see the Change Plan button, then you will need to cancel and repurchase to get the desired plan.

Site owners and collaborators with the Admin (Co-Owner) or Billing Manager role can manage subscriptions, including changing or upgrading a site plan. 

If you use custom roles, anyone with the Manage Billing permission can also manage your site plan. Learn more about managing roles and permissions.