Earn $500 USD (or the currency equivalent) in ad credit directly from Google to help run your Google Ads with Wix campaign. With Google Ads, you can create simple, effective ads and display them to pe...

About the Google Ads Credit Offer for Wix Sites

<div data-component-type="text"><div>Earn $500 USD (or the currency equivalent) in ad credit directly from Google to help run your <a data-composite="true" href="https://support.wix.com/en/article/google-ads-with-wix-an-overview" target="">Google Ads with Wix</a> campaign. With Google Ads, you can create simple, effective ads and display them to people who are searching online for information related to your business.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>This Google Ads offer replaces the Google Ad voucher that used to be available with new Premium plans.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="eligibility-for-google-ads-credit" level="3">Eligibility for Google Ads credit</h2></div><div data-component-type="text"><div>If you are eligible for this ad credit, Google applies it directly to your available ad credits and you will receive a notification via email as well as in your site's dashboard. <a data-composite="true" href="https://support.google.com/adspolicy/answer/1396257" target="_blank">Read more about Google's terms and conditions</a>.</div></div><div data-component-type="heading"><h2 id="" level="4">In order to be eligible for the ad credit offer:</h2></div><div data-component-type="text"><ol>
  <li>You must be new to Google advertising, with no previous Google Ads campaigns related to your site.</li>  <li>You must spend $500 USD (or your currency equivalent, see below) on ad clicks within the first 60 days of your campaign:
    <ul>
      <li><strong>USD:</strong> Spend 500 USD within the first 60 days to receive 500 USD ad credit.</li>      <li><strong>GBP:</strong> Spend 400 GBP within the first 60 days to receive 400 GBP ad credit.</li>      <li><strong>EUR:</strong> Spend 400 EUR within the first 60 days to receive 400 EUR ad credit.</li>      <li><strong>JPY: </strong>Spend 60,000 JPY within the first 60 days to receive 60,000 JPY ad credit.</li>    </ul>  </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>All other currencies which are converted to USD need to spend $500 USD to receive the $500  ad credit.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Since your ad budget is spent on clicks, you have a better chance of being eligible if you set your monthly subscription to at least $300 (around 10 USD per day). </div></div></div></div><div data-component-type="text"><div>You can track your eligibility from your Google Ads dashboard in <strong>Ad credit promo</strong>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2023/10/17/7b1e94f8-3779-4dae-958b-c7dc9d80a454/668ddccd-bd19-4fc2-bca1-791f9ee4fcb2.png" alt="A screenshot of the Google Ads credit promo offer in a Google Ads account." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click on a question below to learn more about the Google Ads credit offer for your Wix site.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How is the ad credit applied to my account?</h4><div class="collapsible-content"><div>After you have spent $500 USD within the first 60 days, Google automatically applies the amount to your available ad credits. You will receive an email about the new credit, as well as a dashboard notification.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does turning off auto-renewal of my subscription affect the credit?</h4><div class="collapsible-content"><div>No, if you turn off auto-renewal your Google Ads credit is not affected. For example, if you purchase a $1K subscription and then turn off auto-renewal, you can still receive the credit as long as you spend $500 within the first 60 days.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why am I not seeing the credit immediately?</h4><div class="collapsible-content"><div>Purchasing a Google Ads with Wix subscription does not apply the credit immediately. The promotional credit is applied to your account after you spend $500 USD on ad clicks. Then it is applied to your account.</div><div><br /></div><div><strong>Note:</strong> Since the credit comes directly from Google, it may take a few days to see the credit applied to your account after you have fulfilled the requirements.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does the ad credit expire?</h4><div class="collapsible-content"><div>Yes. You will lose any remaining ad credit in your account if you don't use it within 60 days.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tips:</div><div class="info-content"><ul>
  <li>Check out the Wix blog for tips on <a data-composite="true" href="https://www.wix.com/blog/content-writing/2018/06/how-to-write-google-text-ads-that-work/" target="_blank">writing Google text ads</a></li>  <li>Learn more <a data-composite="true" href="https://support.wix.com/en/article/google-ads-with-wix-about-the-google-ads-credit-offer" target="">about Google Ads with Wix</a></li></ul></div></div></div>

Bing Ads can help you build your business and drive your success. Wix offers a $150 Bing Ads voucher if you are located in the United States, which is applied to your Bing Advertising account after yo...

Bing Ads Voucher (U.S. Only)

<div data-component-type="text"><div>Bing Ads can help you build your business and drive your success. Wix offers a $150 <a data-composite="true" href="https://advertise.bingads.microsoft.com/en-us/get-started/about-bing-ads?s_int=en-us_searchhp_column1_link1_getstart#uuid=c3b380c0-f3c8-465e-b66f-79cf22b711e7" target="_blank">Bing Ads</a> voucher if you are located in the United States, which is applied to your Bing Advertising account after you have accumulated charges of $25. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>The voucher is available with the Light, Core, Business, and Business Elite <strong>Yearly</strong> Premium plans. </li>  <li>This voucher is valid when opening a new Bing Ads account only which is open for fewer than 30 days. See <a data-composite="true" href="https://about.ads.microsoft.com/en-us/h/a/microsoft-advertising?s_cid=US-Acq-CMP-src_Wix-sub_EVGR-cmp_Wix#offer-details-pbc-auto" target="">Bing offer details</a> for further information. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="accessing-your-voucher" level="3">Accessing your voucher</h2></div><div data-component-type="text"><div>Access your voucher easily through your Wix account and start advertising today. The voucher is available 48 hours after purchase of one of the Premium plans listed above, and valid for 2 months from the date of purchase.</div></div><div data-component-type="heading"><h2 id="" level="4">To access your voucher:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Go to Vouchers</a> in your Wix account.</li>  <li>Scroll down to find your voucher under Bing Ads.</li>  <li>Click<strong> Claim Voucher</strong>.<br />
<strong>Note:</strong> This button now reads 'Go to Bing' and the word 'claimed' appears above it.</li>  <li>Click <strong>Go to Bing</strong> and follow instructions there.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/03/16/1d14a99e-baf4-4a00-a001-d82b9595226c/8404a256-fcf4-4004-937e-f813e40ec1a9.png" alt="Image of Premium Vouchers Bing section with Go to Bing selected" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="common-bing-ads-error-messages" level="3">Common Bing Ads error messages</h2></div><div data-component-type="text"><div>You may receive an error saying that your Bing Ads voucher is invalid if:</div></div><div data-component-type="text"><ul>
  <li>You are not using a new Bing Ads account. This promotion is valid for new Bing Ads accounts only and must be used within 30 days from opening your account. In addition, any portion of the advertising credit not used within the first 90 days of redemption will expire.</li>  <li>Your promotional code has expired. This promotional code must be entered before its expiration date. You can find this date in the Offer Details section of the Bing Ads Terms and Conditions.<strong> </strong></li></ul></div>

If your credit card was charged when purchasing a domain using your free domain voucher, it is possible that:You added additional years of service: The free domain voucher covers the domain registrati...

Credit Card Charged for Free Domain Voucher

<div data-component-type="text"><div>If your credit card was charged when purchasing a domain using your free domain voucher, it is possible that:</div></div><div data-component-type="text"><ul><li><strong>You added additional years of service: </strong>The free domain voucher covers the domain registration cost for the first year only. You need to pay for additional years.</li><li><strong>You registered the domain as private: </strong>This is an additional cost.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Learn more <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">about your free domain voucher</a>. </div></div></div></div>

As a promotional gift, you may receive complimentary vouchers with the initial purchase of any yearly or multi-year site plan. For example, select plans include a 1 year free domain voucher. Claiming ...

Claiming and Applying Vouchers After Upgrading Your Site

<div data-component-type="text"><div>As a promotional gift, you may receive complimentary vouchers with the initial purchase of any yearly or multi-year site plan. For example, select plans include a 1 year free domain voucher.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="claiming-a-voucher" level="3"> Claiming a voucher</h2></div><div data-component-type="text"><div>To use a voucher, you'll need to first claim it within 2 months of purchasing your plan. You can then apply it to your site.</div></div><div data-component-type="heading"><h2 id="" level="4">To claim a voucher: </h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Go to Premium Vouchers</a> in your Wix account.</li>  <li>Click <strong>Claim Voucher</strong> or <strong>Get Your Domain </strong>next to the voucher you want to claim.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/02/16ab4884-25b5-4539-8c96-d7957409807f/fc7e8c1c-4d29-4764-ae0d-779f96f5d9ae.png" alt="Image of voucher" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="applying-a-voucher" level="3">Applying a voucher</h2></div><div data-component-type="text"><div>Once you've claimed your voucher, follow the on-screen instructions to apply it. Make sure to apply your voucher by the <strong>Valid until</strong> date listed on the voucher. </div></div><div data-component-type="heading"><h2 id="" level="4">To apply a voucher:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Go to Premium Vouchers</a> in your Wix account.</li>  <li>Click <strong>Go to (Company) </strong>under <strong>Claimed</strong> next to the voucher you want to apply.</li>  <li>Follow the on-screen instructions to redeem it. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/02/04a66f2f-db7a-4f5c-9904-3332e83a0f02/f75a0627-3645-49ca-ae78-d8df0656f4fe.png" alt="Image of voucher." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-the-expiration-date-of-a-voucher" level="3">Checking the expiration date of a voucher</h2></div><div data-component-type="text"><div>You can view the expiration dates of your vouchers to the right of each voucher listed. The <strong>Valid until</strong> date is the date by which you must claim your voucher before it expires. If you have already claimed your voucher but haven't applied it yet, this is the date by which you must apply your voucher before it expires. </div></div><div data-component-type="heading"><h2 id="" level="4">To check the expiration date of a voucher:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Go to Premium Vouchers</a> in your Wix account.</li>  <li>View the expiration date to the right of the relevant voucher.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/02/f27dcab1-d4b8-4768-a6be-74367b47dcf6/88a268bc-707c-43fa-8254-e9b458cb2d51.png" alt="Image of voucher" /></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/02/a4d967ff-2ded-4eb5-b6cc-aab5b77acd0b/69c02844-19e8-42ec-bc4c-c7188a2be144.png" alt="Image of voucher" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Here are some common questions about claiming and applying vouchers.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">When do I receive vouchers? </h4><div class="collapsible-content"><div>You receive vouchers after purchasing a new yearly or multi-year Premium plan or Studio plan. Vouchers are limited to the initial purchase of a plan.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I get vouchers if I am on a monthly billing cycle for my Premium plan? </h4><div class="collapsible-content"><div>No. Vouchers are only offered for yearly and multi-year plans, and are not included with plans on a monthly billing cycle. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-billing-for-premium-plans" target="">Wix billing cycles</a> for site plans.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why is the expiration date different before and after I click 'claim'?</h4><div class="collapsible-content"><div>Before you claim the voucher, the expiration date you see is the 2-month claim window. After you claim the voucher, the expiration date changes. It now shows you how long you have to apply the voucher.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I got different vouchers from what I was expecting. Why is this? </h4><div class="collapsible-content"><div>Voucher availability may depend on your location. Vouchers may not be offered in all countries. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long before the domain voucher expires?  </h4><div class="collapsible-content"><div>You have two months from the date you purchased your plan to claim the free domain voucher. You can check the expiration date of the domain voucher on the <a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Premium Vouchers</a> page in your Wix account. Learn more about the <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">Wix free domain voucher</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm a collaborator on someone else's site and I need to purchase a domain. Can I apply a voucher?</h4><div class="collapsible-content"><div>Yes. Billing Managers can apply a domain voucher on behalf of the site owner. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-voucher-roles-permissions" target="">domain voucher roles and permissions</a>. </div></div></div></div>

As a promotional gift, you receive a 1 year free domain voucher with the initial purchase of selected yearly or multi-year Premium or Studio plans.Where can I view my vouchers?Go to the Premium Vouche...

About Your Free Domain Voucher

<div data-component-type="text"><div>As a promotional gift, you receive a 1 year <a data-composite="true" href="http://www.wix.com/domains/free-domain" target="_blank">free domain</a> voucher with the initial purchase of selected yearly or multi-year <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> plans.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can I view my vouchers?</h4><div class="collapsible-content"><div>Go to <a data-composite="true" href="https://manage.wix.com/account/vouchers?referralAdditionalInfo=%7Btheir" target="_blank">the Premium Vouchers page</a> in your Wix account to see and claim your vouchers. </div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2022/12/18/ec2f87fd-0e7f-4a34-ae0e-bd4277877de1/f5d1ba3b-ddc9-4343-9b3e-1d8d5b7eefc5.png" alt="A screenshot of the Premium Vouchers page showing a 1 year free domain voucher." /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>This voucher is only included with the first-time purchase of a site plan. It is not included when renewing a plan or upgrading an existing plan. The voucher is included when <a data-composite="true" href="https://support.wix.com/en/article/changing-the-subscription-period-of-your-premium-plan" target="">changing your subscription period</a> from monthly to yearly.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="claiming-the-voucher" level="3">Claiming the voucher</h2></div><div data-component-type="text"><div>The 1 year free domain voucher enables you to claim a <strong>free domain for one year</strong>. The voucher is valid for two months from the date that you purchased your plan. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can check the expiration date of your voucher in the <a data-composite="true" href="https://premium.wix.com/wix/api/voucherConsole" target="_blank">Premium Vouchers section of your account</a>.</div></div></div></div><div data-component-type="text"><div>Claiming this voucher requires you to enter your payment information, but you won't be charged for the first year of the subscription. This allows our system to process renewal payments so your domain stays live after your first free year.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="available-domain-extensions" level="3">Available domain extensions</h2></div><div data-component-type="text"><div>The voucher is valid for the following extensions: </div></div><div data-component-type="text"><ul>
  <li>.com</li>  <li>.com.au </li>  <li>.co.uk </li>  <li>.net</li>  <li>.org</li>  <li>.art</li>  <li>.at (including co.at &amp; or.at) </li>  <li>.be </li>  <li>.biz </li>  <li>.blog </li>  <li>.ca</li>  <li>.ch </li>  <li>.club </li>  <li>.coach </li>  <li>.com.br</li>  <li>.de (Germany only)</li>  <li>.fit</li>  <li>.fitness </li>  <li>.fr</li>  <li>.fun </li>  <li>.in (including .co.in, .org.in, .firm.in, .gen.in, ind.in, .net.in)</li>  <li>.info </li>  <li>.live </li>  <li>.nl </li>  <li>.online </li>  <li>.pictures </li>  <li>.rocks </li>  <li>.site</li>  <li>.space </li>  <li>.shop </li>  <li>.store </li>  <li>.studio </li>  <li>.training </li>  <li>.work </li>  <li>.xyz </li>  <li>.yoga</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>We are here to help with all your questions. Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I apply this voucher to a domain I've purchased in the past?</h4><div class="collapsible-content"><div>No. The free domain voucher cannot be applied retroactively to a domain purchased before you purchased your yearly plan. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I apply this voucher to a domain I want to transfer to Wix?</h4><div class="collapsible-content"><div>Yes. You can also choose to <a data-composite="true" href="https://support.wix.com/en/article/redeeming-your-1-year-free-domain-voucher-when-transferring-your-domain-to-wix" target="">redeem your voucher when transferring a domain to Wix</a>. </div><div><br /></div><div>If you have a valid domain voucher, it is applied automatically when you select the registration extension period for the domain in your Wix account during the transfer process.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does this voucher include private registration?</h4><div class="collapsible-content"><div>The free domain voucher does not include <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">privacy protection</a>. However, you can purchase this option for an additional fee.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I purchased a plan but didn't get this voucher. Why?</h4><div class="collapsible-content"><div>If you didn't receive the domain voucher, or believe it wasn't credited to your domain purchase, you may not have been eligible for one of the following reasons: </div><ul>
  <li><strong>You purchased a monthly plan:</strong> The free domain voucher is offered as a gift with purchase of selected <strong>yearly</strong> or <strong>multi-year </strong>Premium or Studio plans. If you chose a monthly billing cycle, you won't receive a free domain voucher.</li>  <li><strong>You purchased your domain name before purchasing a plan: </strong>If you purchased your domain name prior to purchasing your Premium plan or Studio plan, it is not possible to apply the voucher retroactively or receive a refund.</li>  <li><strong>Additional Features:</strong> You redeemed your voucher, but purchased additional features such as privacy, or additional years of service on top of this.</li></ul><div><br /></div><div>If none of the points above apply to you, <a data-composite="true" href="https://support.wix.com/en/article/contacting-wix-customer-care-for-support" target="">contact Customer Care</a> and we will be happy to check the status of your voucher.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm a collaborator on someone else's site and I need to purchase a domain. Can I apply a voucher?</h4><div class="collapsible-content"><div>Yes. Billing Managers can apply a domain voucher on behalf of the site owner. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-voucher-roles-permissions" target="">domain voucher roles and permissions</a>. </div></div></div></div>

Important:This promotion is not yet available to all users.The Free Premium Apps that come with certain Premium Plans give you a full year free, regardless of what you see on the purchase page.The Vis...

Monthly App Subscription Instead of Yearly When Redeeming Free Premium Apps

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This promotion is not yet available to all users.</div></div></div></div><div data-component-type="text"><div>The <a href="https://support.wix.com/en/article/redeeming-your-free-premium-apps">Free Premium Apps</a> that come with certain Premium Plans give you a full year free, regardless of what you see on the purchase page.</div></div><div data-component-type="text"><div>The Visitor Analytics, 123 Form Builder and Events Calendar apps are renewed on a monthly or yearly basis, depending on which subscription you choose (in both cases the total cost is $0.00 for the year). </div></div><div data-component-type="text"><div>The Site Booster app is renewed on a monthly basis, which is why you may see the monthly amount rather than the yearly.</div></div>

With selected yearly Premium or Studio site plans, you receive a free domain voucher.If you didn't receive the voucher, or believe it wasn't credited to your domain purchase, you may not have been eli...

Reasons for Not Receiving a Free Domain Voucher

<div data-component-type="text"><div>With selected yearly <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plans, you receive a <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">free domain voucher.</a></div></div><div data-component-type="text"><div>If you didn't receive the voucher, or believe it wasn't credited to your domain purchase, you may not have been eligible for one of the following reasons: </div></div><div data-component-type="text"><ul>
  <li><strong>You purchased a monthly plan:</strong> The free domain voucher is offered as a gift with purchase of selected <strong>yearly</strong> site plans. If you purchased a monthly plan you are not eligible for the free domain voucher.</li>  <li><strong>You purchased your domain name before you purchased a site plan: </strong>If you purchased your domain name prior to purchasing your Wix site plan, it is not possible to apply the voucher retroactively or offer you a refund. If you received the voucher and already have a domain name, you are welcome to use it for the purchase of another domain name.</li>  <li><strong>The voucher has already been applied</strong>: If you have a collaborator with <a data-composite="true" href="https://support.wix.com/en/article/about-domain-voucher-roles-permissions" target="">Billing Manager permissions</a>, they may already have applied the voucher for your site. </li>  <li><strong>Additional Features:</strong> You redeemed your voucher, but purchased additional features such as privacy, or additional years of service on top of this.</li></ul></div><div data-component-type="text"><div>If none of the points above apply to you, please <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact us</a> and we'll be happy to check the status of your voucher.</div></div>

About the OfferTake advantage of this incredible offer today! When purchasing a participating* Yearly Premium Plan, you receive a promotional 1 year free upgrade for the following third-party apps: Si...

Redeeming Your Free Premium Apps

<div data-component-type="heading"><h2 id="anchor-about-the-offer" level="3">About the Offer</h2></div><div data-component-type="text"><div>Take advantage of this incredible offer today! When purchasing a participating* Yearly Premium Plan, you receive a promotional 1 year free upgrade for the following third-party apps: </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Site Booster App</h4><div class="collapsible-content"><div>Use the Site Booster app to drive more traffic to your site. Get found on search engines &amp; top-tier directories. Site Booster lists and monitors your business online in the most important places across the web. <br /><br /><a href="https://www.wix.com/app-market/site-booster/overview" target="_blank">Learn More</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Visitor Analytics</h4><div class="collapsible-content"><div>Want to learn about the people who visit your site? Visitor Analytics has everything you need. See where visitors come from, your most popular pages &amp; more, and get amazing insights and stats. <br /><br /><a href="https://www.wix.com/app-market/visitor-analytics/overview" target="_blank">Learn More</a></div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">*Participating Plans</div><div class="info-content"><div>This promotion is not available for all Premium Plans. In addition, the apps may differ depending on which Premium Plan you purchased. You can find detailed information about which apps you'll receive with which plans on the <a href="https://www.wix.com/my-account/site-selector/?buttonText=View%20Plans&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fpremium.wix.com%2Fwix%2Fapi%2FpremiumStart%3FsiteGuid%3D%7B%7BmetaSiteId%7D%7D" target="_blank">Upgrade page</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="promotion-terms-and-conditions-1" level="3">Promotion Terms and Conditions</h2></div><div data-component-type="text"><ul>
  <li>This promotion is not available to all users.</li>  <li>You must redeem this promotion within <strong>60</strong> <strong>days</strong> from the purchase date of the Premium Plan. </li>  <li>This promotion lets you upgrade the participating apps for free for a period of 1 year. The app purchase page displays may display the monthly pricing, but you will receive a full year free.</li>  <li>The promotion is valid for the above mentioned apps only.</li>  <li>The promotion is provided per account. You may use it on any site in your account (it does not have to be the site you just upgraded).</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-and-upgrading-your-premium-apps" level="3">Adding and Upgrading Your Premium Apps</h2></div><div data-component-type="text"><div>You will receive an email containing the promotion details in the email address associated with your Wix account. Once your receive this email, follow the instructions below to add and upgrade the apps of your choice.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2020/11/13/42a00d68-b75d-46be-81a4-63a1f4e838cf/494583df-12d3-485a-b33b-27803041d340.png" /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>This email is in addition to your upgrade confirmation email and is sent approximately an hour after you upgrade to an eligible Premium Plan. </li>  <li>Alternatively, you can go directly to the <strong>Manage Apps</strong> tab in your dashboard and claim the app there. Follow the instructions below to claim the app of your choice.</li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Already added the apps to your site?</div><div class="info-content"><div>No problem! You can still use this promotion to upgrade the apps, even if you're already using them (for free) on your site. Simply select the relevant app in your Editor or Manage Apps in your dashboard and follow the steps to upgrade it. You'll see the discount on the purchase page.</div></div></div></div><div data-component-type="heading"><h2 id="adding-and-upgrading-the-site-booster-app-1" level="4">Adding and Upgrading the Site Booster App</h2></div><div data-component-type="text"><ol>
  <li>Go to the <a href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-installed-apps/" target="_blank">Manage Apps</a> tab in your site's dashboard. </li>  <li>Click the <strong>Claim App</strong> button next to the Site Booster app. </li>  <li>Click <strong>Claim App</strong>. </li>  <li>Click <strong>Allow and Add</strong>. </li>  <li>Click <strong>Upgrade</strong> this app in the top right.</li>  <li>Click <strong>Select</strong>. </li>  <li>Review the details and click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>The value of the up purchase should be 0. </div></div></div></div><div data-component-type="heading"><h2 id="adding-and-upgrading-the-visitor-analytics-app" level="4">Adding and Upgrading the Visitor Analytics App</h2></div><div data-component-type="text"><ol>
  <li>Go to the <a href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-installed-apps/" target="_blank">Manage Apps</a> tab in your site's dashboard.</li>  <li>Click the <strong>Claim App</strong> button next to the Visitor Analytics app.</li>  <li>Click <strong>Claim App</strong>.</li>  <li>Click <strong>Allow and Add</strong>. </li>  <li>Choose to do one of the following:
    <ul>
      <li><strong>Go to the Editor</strong>: Finish the setup and view the app in your Editor</li>      <li><strong>Start the Setup</strong>: Start the setup directly from your dashboard.</li>    </ul>  </li>  <li>Go back to the <a href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-installed-apps/" target="_blank">Manage Apps</a> tab in your site's dashboard. </li>  <li>Click the <strong>Claim Upgrade</strong> button next to the Visitor Analytics app. </li>  <li>Choose your plan and click <strong>Select</strong>. </li>  <li>Review the details and click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>The value of the purchase should be 0.</div></div></div></div>

Get a great deal for your site with a Wix Promo Code. Save 10% on any Yearly Premium plan purchase, including a free domain for a year.This promotion is valid for your first purchase only. Learn more ...

Wix Promotions

<div data-component-type="text"><div>Get a great deal for your site with a <a data-composite="true" href="https://www.wix.com/promo-code/coupons" target="_blank">Wix Promo Code</a>. Save 10% on any Yearly Premium plan purchase, including a free domain for a year.</div></div><div data-component-type="text"><div>This promotion is valid for your first purchase only. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-coupons-terms-and-conditions" target="">Wix Coupons Terms and Conditions</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about Wix promotions. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use a discount code to renew my existing yearly site plan?</h4><div class="collapsible-content"><div>No, the code is only valid for an initial purchase. You can't apply the discount code towards the renewal of an existing plan.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use a discount code to upgrade my existing yearly site plan?</h4><div class="collapsible-content"><div>Yes, discounts and promotions are applied you upgrade your current plan to one of the participating Premium plans. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/upgrading-an-existing-premium-plan" target="">upgrading an existing Premium plan</a>.</div><div><br /></div><div><strong>Important:</strong><br />
Any remaining credit from your old plan is deducted from the price of your new upgrade during the purchase process. This credit is deducted <strong>after</strong> any discounts from a coupon or seasonal sale are applied.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use a discount code to purchase a monthly plan?</h4><div class="collapsible-content"><div>No, promotions cannot be applied towards the purchase of a monthly plan. Only yearly plans are eligible. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">If I upgrade my site with a promo code, does my plan renew at the discounted rate?</h4><div class="collapsible-content"><div>No, the discounted price is for the first year of service only. All subsequent renewals are at the regular yearly rate. Once you upgrade, you can <a data-composite="true" href="https://support.wix.com/en/article/checking-your-upcoming-renewals-for-premium-plans" target="">check your upcoming renewal charges</a> in your account.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How much will my domain be after using the 1 year free domain voucher?</h4><div class="collapsible-content"><div>If you purchased your domain using a free domain voucher, it will renew at the standard rate after your first year. </div><div><br /></div><div>The cost of a Wix domain varies depending on a number of factors. You can check this in your Wix account, and you can <a data-composite="true" href="https://support.wix.com/en/article/price-of-wix-domain-renewals-6790543" target="">learn more about Wix domain pricing</a> in our Help Center.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why is my discount not working?</h4><div class="collapsible-content"><div>If you're having trouble applying your discount, <a data-composite="true" href="https://support.wix.com/en/article/contacting-wix-customer-care-for-support" target="">contact the Customer Care team</a> and we'll be happy to help.</div></div></div></div>

You receive the 1 year free domain voucher with the initial purchase of selected yearly or multi-year Premium or Studio site plans. This voucher enables you to register a domain for free for one year....

Using Your Free 1 Year Domain Voucher

<div data-component-type="text"><div>You receive the 1 year <a data-composite="true" href="http://www.wix.com/domains/free-domain" target="_blank">free domain</a> voucher with the initial purchase of selected yearly or multi-year <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plans. This voucher enables you to register a domain for free for <strong>one year</strong>. You can renew the domain the following year for the <a data-composite="true" href="https://support.wix.com/en/article/price-of-wix-domain-renewals-6790543" target="">regular price</a>. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="using-your-voucher" level="3">Using your voucher</h2></div><div data-component-type="text"><div>Your voucher must be redeemed within 2 months of purchasing your plan. You can check the expiration date of your voucher in the <a data-composite="true" href="https://premium.wix.com/wix/api/voucherConsole" target="_blank">Premium Vouchers section of your account</a>.</div></div><div data-component-type="text"><div>You will need to enter your payment information when claiming your voucher, but you won't be charged. This allows us to process your renewal after the first year to make sure your domain stays live.</div></div><div data-component-type="heading"><h2 id="" level="4">To use your voucher:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> in your Wix account.</li>  <li>Click <strong>Buy a Domain</strong> or <strong>Get a New Domain</strong>.</li>  <li>Type the domain you'd like to claim, including the domain extensions (e.g. .com) and click <strong>Search</strong>.</li>  <li>Click <strong>Get It</strong> if the domain is available.<br />
<strong>Tip:</strong> if your domain is not available, you can claim one of the recommended alternatives or try searching for a different domain. </li>  <li>Choose a registration period and click <strong>Continue</strong>.<br />
<strong>Note: </strong>Make sure the domain voucher is applied in the summary section at this point.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/11/22/2389efba-59c0-4358-b8fc-162f7ed43094/2f7e333d-6e49-4a52-82ed-0a11c29c71f4.png" alt="A screenshot showing a domain voucher applied on the domain purchase screen" /></div></div><div data-component-type="text"><ol>
  <li>Enter (or edit) your contact information and click <strong>Continue</strong>.</li>  <li>Select a privacy option: 
    <ul>
      <li><strong>Full privacy protection:</strong> Your contact details won't appear in the WHOIS domain information records. The voucher does not cover the cost of Private Registration.</li>      <li><strong>Basic Protection:</strong> Some personal information will be public, but your name, address, phone number and email will be kept private. If someone wishes to contact you, they are redirected to a contact form that protects you from receiving spam. You can only change this option to full privacy protection when <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">manually extending a domain subscription</a>.</li>    </ul>  </li>  <li>Click <strong>Continue</strong>.</li>  <li>Select your payment method.<br />
<strong>Note</strong>: You'll see the voucher discount applied before submitting your purchase.</li>  <li>Click <strong>Submit Purchase</strong>.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="_blank">Assign the domain to your site</a>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about your domain voucher.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What domain extensions can I use my voucher for?</h4><div class="collapsible-content"><div>The voucher is valid for the following extensions: </div><div><br /></div><div>.art, .at, .be, .biz, .blog, .ca, .ch, .club, .co.at, .co.in, .co.uk, .coach, .com, .com.au, .com.br, .de (Germany only), .firm.in, .fit, .fitness, .fr, .fun, .gen.in, .in, .ind.in, .info, .live, .net, .net.in, .nl, .online, .or.at, .org, .org.in, .pictures, .rocks, .shop, .site, .space, .store, .studio, .training, .work, .xyz, .yoga</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I apply this voucher to a domain I've already purchased?</h4><div class="collapsible-content"><div>No. The free domain voucher is limited to the purchase of new domains only. The free domain voucher cannot be applied retroactively to a domain purchased before you purchased your yearly plan. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use the voucher to renew a Wix domain?</h4><div class="collapsible-content"><div>No, you cannot use the voucher to renew a Wix domain. The free domain voucher is limited to the purchase of new domains only.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I apply this voucher to a domain I want to transfer to Wix?</h4><div class="collapsible-content"><div>Yes. You can also choose to <a data-composite="true" href="https://support.wix.com/en/article/redeeming-your-1-year-free-domain-voucher-when-transferring-your-domain-to-wix" target="">redeem your voucher when transferring a domain to Wix</a>. </div><div><br /></div><div>If you have a valid domain voucher, it is applied automatically when you select the registration extension period for the domain in your Wix account during the transfer process.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does this voucher include privacy protection?</h4><div class="collapsible-content"><div>The free domain voucher does not include <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">privacy protection</a>. However, you can purchase this option for an additional fee.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I'm a collaborator on someone else's site and I need to purchase a domain. Can I apply a voucher?</h4><div class="collapsible-content"><div>Yes. Billing Managers can apply a domain voucher on behalf of the site owner. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/about-domain-voucher-roles-permissions" target="">domain voucher roles and permissions</a>. </div></div></div></div>

From time to time we offer a 50% sale on your connected domain's first Google Workspace business email purchase. When the sale is available, you will see a sale banner in your Wix account to let you k...

Google Workspace Business Email Sale - Save 50%

<div data-component-type="text"><div>From time to time we offer a 50% sale on your connected domain's first Google Workspace business email purchase. When the sale is available, you will see a sale banner in your Wix account to let you know. </div></div><div data-component-type="text"><div><strong>Every Google Workspace business email includes:</strong></div></div><div data-component-type="text"><ul>
  <li>1 email address @ your domain.</li>  <li>30 GB of cloud storage per user.</li>  <li>Access to a full suite of Google Workspace tools.</li></ul></div><div data-component-type="text"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-choosing-a-plan" target="">choosing a Google Workspace plan</a> and <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-purchasing-a-personalized-business-email" target="">purchasing a Google Workspace business email</a>.</div></div><div data-component-type="text"><div><strong>Important Sale Information:</strong></div></div><div data-component-type="text"><ul>
  <li>This promotional offer can only be used towards a domain's first business email purchase.<br />
However, if you purchase more than one business email in a single purchase, the discount applies to all business emails.</li>  <li>This promotion applies only to yearly business email subscriptions. </li>  <li>This promotion is not available in all regions.</li>  <li>The promotion cannot be applied retroactively towards a previously purchased business email.</li>  <li>The promotional discount is applied automatically to the purchase price. There is no need to manually enter a coupon code.</li>  <li>Offer valid while supplies last. </li></ul></div>

Claim a free one-year upgrade for a range of third-party apps with the purchase of a participating yearly Premium plan. These apps help you manage and grow your business, helping with sales, shipping,...

Claiming App Vouchers for Business Premium Plans

<div data-component-type="text"><div>Claim a free one-year upgrade for a range of third-party apps with the purchase of a participating yearly Premium plan. These apps help you manage and grow your business, helping with sales, shipping, traffic analysis and more. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note: </div><div class="info-content"><div>This promotion is not available for all Premium plans.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="about-this-offer" level="3">About this offer</h2></div><div data-component-type="text"><div>The apps you can upgrade may differ, depending on the Premium plan you purchased. You can find detailed information about which apps you'll receive with which plans on the <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=View%20Plans&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fpremium.wix.com%2Fwix%2Fapi%2FpremiumStart%3FsiteGuid%3D%7B%7BmetaSiteId%7D%7D" target="_blank">Upgrade page</a>. </div></div><div data-component-type="text"><div>Click below to learn about each app:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Dropshipping app (Modalyst)</h4><div class="collapsible-content"><div>Grow your product offering. Source and sell from millions of high-quality items on Modalyst and its multiple integrated platforms, like AliExpress—minus the overhead costs. </div><div><br /></div><div>Modalyst offers three plans to choose from: Hobby (up to 25 products), Start-Up (up to 250 products), and Pro (unlimited products).</div><div><br />
<strong>Note:</strong> Wix Premium plans come with the following benefits for Modalyst: Core comes with up to 25 products. Business comes with Up to 250 products ('Start-Up') and Business Elite comes with unlimited products ('Pro')<br />
</div><div><a data-composite="true" href="https://www.wix.com/app-market/modalyst" target="_blank">Get Modalyst</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Reviews app (Kudobuzz)</h4><div class="collapsible-content"><div>Build brand loyalty by letting customers share their experience. Collect and showcase high-quality product and store reviews on your site with apps like Kudobuzz Reviews.</div><div><br /></div><div><strong>Note:</strong> Business plans can have up to 1000 reviews. Business Elite plans can have up to 3000 reviews.</div><div><br />
<a data-composite="true" href="https://www.wix.com/app-market/kudobuzz-reviews" target="">Get Kudobuzz</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Shipping Integration app (Shippo)</h4><div class="collapsible-content"><div>Handle delivery with global shipping services. Get better rates and faster shipping with efficient carriers like Shippo.</div><div><br /></div><div><a data-composite="true" href="https://www.wix.com/app-market/developer/shippo" target="">Get Shippo</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Site Booster app</h4><div class="collapsible-content"><div>Use the Site Booster app to drive more traffic to your site. Get found on search engines &amp; top-tier directories. Site Booster lists and monitors your business online in the most important places across the web.<br />
<br />
<a data-composite="true" href="https://www.wix.com/app-market/site-booster" target="">Get Site Booster</a>  </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Visitor Analytics app</h4><div class="collapsible-content"><div>Want to learn about the people who visit your site? Visitor Analytics has everything you need. See where visitors come from, your most popular pages &amp; more, and get amazing insights and stats.</div><div><br />
<a data-composite="true" href="https://www.wix.com/app-market/visitor-analytics" target="">Get Visitor Analytics</a></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Events Calendar app</h4><div class="collapsible-content"><div>Add a beautiful and interactive calendar to your website for your upcoming events. Connect external calendars to automatically display all your events in one place.</div><div><br /></div><div><a data-composite="true" href="https://www.wix.com/app-market/web-solution/events-calendar" target="">Get Events Calendar</a></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="promotion-terms-and-conditions" level="3">Promotion terms and conditions</h2></div><div data-component-type="text"><ul>
  <li>This promotion is not available to all users.</li>  <li>You must redeem this promotion within 60 days from the purchase date of the Premium plan. </li>  <li>This promotion lets you upgrade the participating apps for free for a period of one year. The app purchase page may display the monthly pricing, but you will receive a full year free.</li>  <li>The promotion is valid for the above mentioned apps only.</li>  <li>The promotion is provided per account. You may use it on any site in your account (it does not have to be the site you just upgraded).</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="claiming-and-adding-apps-to-your-site" level="3">Claiming and adding apps to your site</h2></div><div data-component-type="text"><div>After purchasing / upgrading to a Premium plan, you'll receive an email with the third-party apps you can claim for free. Head over to your site's dashboard to add the app that meets your business needs.  </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Already using one of these apps?</div><div class="info-content"><div>This promotion allows you to upgrade the app, even if you're already using it (for free) on your site. Follow the steps below – you'll see the discount on the purchase page.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To claim an app and add/upgrade it: </h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-installed-apps/" target="_blank">Go to Manage Apps</a> in your site's dashboard. </li>  <li>Click the <strong>Claim App</strong> button next to the relevant app. </li>  <li>Click <strong>Claim App</strong>. </li>  <li>Click <strong>Allow and Add</strong>. </li>  <li>Click <strong>Upgrade</strong> this app in the top right.</li>  <li>Click <strong>Select</strong>. </li>  <li>Review the details and click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2020/11/13/42a00d68-b75d-46be-81a4-63a1f4e838cf/494583df-12d3-485a-b33b-27803041d340.png" /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>The value of any qualifying app purchase will show as 0.00, as you are receiving a free one-year subscription to it. </div></div></div></div>

Currently, Wix do not sell gift cards for our Premium plans.Tip:If you are looking to sell gift cards for your online store, you can add Wix Gift Cards.We are always working to update and improve our ...

Request: Purchasing a Gift Card for a Premium Plan

<div data-component-type="text"><div>Currently, Wix do not sell gift cards for our Premium plans.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If you are looking to sell gift cards for your online store, you can add <a data-composite="true" href="https://support.wix.com/en/article/setting-up-wix-gift-cards-9451439" target="">Wix Gift Cards</a>.</div></div></div></div><div data-component-type="text"><p>We are always working to update and improve our products, and your feedback is hugely appreciated.</p></div>

You can find all of your invoices for services you have paid for at Wix on your Billing History page. From there, you can browse through all your payments and learn more about specific charges. If you...

Managing Invoices Paid for Wix Services

<div data-component-type="text"><div>You can find all of your invoices for services you have paid for at Wix on your <a data-composite="true" href="https://www.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="_blank">Billing History</a> page. From there, you can browse through all your payments and learn more about specific charges. </div></div><div data-component-type="text"><div>If you need to change your renewal settings for a service, or manage your Premium or Studio plans, <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">go to Premium Subscriptions</a> in your Wix account instead.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>This article refers to viewing invoices for services purchased from Wix. See <a data-composite="true" href="https://support.wix.com/en/article/wix-invoices-managing-your-invoices" target="">information about the invoices that you send to your customers</a> instead.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-your-invoices" level="3">Viewing your invoices</h2></div><div data-component-type="text"><div>You can view invoices for payments made to Wix for site plans and other Wix services on the <a data-composite="true" href="https://www.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="_blank">Billing History</a> page. </div></div><div data-component-type="text"><div>You can also update the information on your invoices. For example, address, company name, and VAT ID. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/updating-your-invoices-for-wix-services" target="">updating your invoices for Wix services</a>. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/13/2b3a5065-2825-4b7a-9774-49aa13dceb7c/3bccbf49-474e-4b93-a683-06b39cc3d6ab.png" alt="A screenshot of the billing history page in a Wix account showing invoices for payments made to Wix." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important information regarding billing history:</div><div class="info-content"><div>The <strong>Site</strong> field shows the site that the service was connected to when the charge was first issued. This may have changed if you reassigned the service to a different site.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="finding-an-invoice" level="3">Finding an invoice</h2></div><div data-component-type="text"><div>Find a specific invoice using the filters and search fields on your <a data-composite="true" href="https://www.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="_blank">Billing History</a> page. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/13/fef7dc03-7115-4471-b33e-bfb8f79c6780/df6d99ff-36f6-4dad-9c67-b7793cc491cd.png" alt="A screenshot showing the More Filters option on the billing history page in a Wix account." /></div></div><div data-component-type="text"><div>You can search by:</div></div><div data-component-type="text"><ul>
  <li><strong>Date and site</strong>: Use the<strong> All Dates </strong>and<strong> All Sites</strong> drop-downs to find a charge by date or by site name. </li>  <li><strong>Status and payment method</strong>: Click <strong>More Filters</strong> to filter by payment status and payment method. </li>  <li><strong>Keyword</strong>: Click <strong>Search</strong> to look for invoices by keywords.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Need to export your invoice history? </div><div class="info-content"><div>Click the <strong>Export </strong>button <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/13/683b3e9c-e7e0-4a2c-821c-9c4dd3df5752/8977b8e7-392c-45e6-8a47-ba25a60d22c4.png" /> to export your billing history in CSV format. You can choose to export all invoices, or export a filtered CSV based on the <strong>More Filters</strong> or <strong>Search </strong>options.</div><div><br /></div><div><strong>Note:</strong> You can download a maximum of 3,000 invoices per export. If your export exceeds this limit, try filtering your invoices by year. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="getting-an-overview-of-a-charge" level="3">Getting an overview of a charge</h2></div><div data-component-type="text"><div>You can quickly retrieve helpful information on any charge within your Billing History.</div></div><div data-component-type="heading"><h2 id="" level="4">To check additional info about a charge:</h2></div><div data-component-type="text"><ol>
  <li>Locate the charge you wish to view.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/07/17/49e50116-3636-4284-b8d0-2fd45ea9bd2d/3479c3e0-cb2a-47ca-a748-acca59abb0ec.png" />.</li>  <li>Click <strong>Additional information</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/13/8129d82c-fbd5-49cb-bd8e-82cf6d5ecf7f/b2d1747d-0e6b-49e5-b377-6f4a76d3b0b3.png" alt="A screenshot showing the Additional information option to view more details about an invoice." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="unable-to-find-an-invoice" level="3">Unable to find an invoice</h2></div><div data-component-type="text"><div>If you are unable to find an invoice, please keep in mind that:</div></div><div data-component-type="text"><ul>
  <li>Invoices for domains transferred to Wix only appear in your account once the transfer is complete.</li>  <li>Two or more services which have the same renewal date may be combined in the same invoice. You can check if this is the case in the <strong>Description</strong> field of the charge. You view the combined services listed in the invoice by clicking <strong>+ {#} more </strong>under the service description. <br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/06/29/f69591b4-54ef-410b-8787-b10261496f62/69608dac-40f2-4a02-923a-7c8c5538944d.png" /></li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="vat-on-an-invoice" level="3">VAT on an invoice</h2></div><div data-component-type="text"><div>Our listed site plan prices do not include VAT. Depending on your country's laws, you may be subject to VAT when purchasing a Premium plan or Studio plan. <br />
<br />
If so, you can see the VAT added to your total before checking out and on your invoices. If VAT is not listed on your invoice, then you were not charged VAT.</div></div>

There are two main reasons why the amount listed on your bank statement might not match the amount on your Wix invoice.
  The amounts are in different currencies: Depending on your location, the amoun...

Different Amount Appearing on Your Wix Invoice and Bank Statement

<div data-component-type="text"><div>There are two main reasons why the amount listed on your bank statement might not match the amount on your Wix invoice.</div></div><div data-component-type="text"><ul>
  <li><strong>The amounts are in different currencies:</strong> Depending on your location, the amount listed on your Wix invoice may be displayed in US dollars (for example, in Canada, Australia, New Zealand, Hong Kong, Argentina, Israel or Singapore). The amount you see on your bank statement will be in your local currency. </li>  <li><strong>You have been charged bank fees:</strong> Your bank may charge additional processing fees for your payment. For example, a transaction fee or a currency conversion fee. <br />
<strong>Note: </strong>Bank fees or exchange rates are not determined or controlled by Wix.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Still need help?</div><div class="info-content"><div><a data-composite="true" href="https://support.wix.com/en/article/contacting-wix-customer-care-for-support" target="">Contact Wix Customer Care</a> and we'll be happy to help.</div></div></div></div>

Download invoices for Wix subscriptions or services you've purchased and save them for your records. Invoices are downloaded in PDF format.Note:The following article refers to downloading invoices for...

Downloading Invoices for Wix Subscriptions and Services

<div data-component-type="text"><div>Download invoices for Wix subscriptions or services you've purchased and save them for your records. Invoices are downloaded in PDF format.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>The following article refers to downloading invoices for your Wix subscriptions and services. For information on downloading invoices that you've sent to your clients, <a data-composite="true" href="https://support.wix.com/en/article/wix-invoices-managing-your-invoices" target="">learn about Wix Invoices</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To download an invoice:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/account/billing-history?referralInfo=KB_Article" target="_blank">Go to Billing History</a> in your Wix account.</li>  <li>Click the<strong> More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the relevant subscription or service.</li>  <li>Click <strong>View Invoice</strong>.</li>  <li>Choose an option:
    <ul>
      <li>Click the <strong>Download</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/11/30/41e6a526-0802-4efb-9e98-0130f2341680/fe4a0e3b-6e8a-434d-a9ea-26937e021a1d.png" /> to download your invoice.</li>      <li>Click the <strong>Print</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/11/30/57de1fb4-75f7-4692-8dc2-455d2a9a1fda/5c6d30dd-ff6d-4ba8-8cee-a90d921997b7.png" /> to print your invoice.</li>    </ul>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/11/30/b136d535-5699-4924-bca2-3e7ef5ad6243/8901ba15-f6c3-4945-879c-900a4fa13df1.png" alt="invoice pdf," /></div></div>

Print out and save a hard copy of any invoices for premium subscriptions in your Wix account.Important: This article refers to printing invoices for your Wix premium subscriptions. To print invoices t...

Printing Invoices for Wix Subscriptions

<div data-component-type="text"><div>Print out and save a hard copy of any invoices for premium subscriptions in your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important: </div><div class="info-content"><div>This article refers to printing invoices for your Wix premium subscriptions. To print invoices that you've sent to clients, <a data-composite="true" href="https://support.wix.com/en/article/wix-invoices-managing-your-invoices" target="">learn more about managing your Wix invoices</a>.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To print an invoice:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/account/billing-history?referralInfo=KB_Article" target="_blank">Go to Billing History</a> in your Wix account.</li>  <li>Click the More Actions icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the invoice you want to print.</li>  <li>Click <strong>Print invoice</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2024/01/11/8d0ce81c-0c88-41b3-9089-7c5e2a3e6989/0dd30d60-5dc6-4801-aeed-aa113e15bba4.png" alt="A screenshot showing how to print an invoice for a Wix subscription." /></div></div>

You can update the invoice details for any of your Wix subscriptions in the Billing History section of your account. The changes you make apply to both current and future invoices for Wix services.Imp...

Updating Your Invoices for Wix Services

<div data-component-type="text"><div>You can update the invoice details for any of your Wix subscriptions in the Billing History section of your account. The changes you make apply to both current and future invoices for Wix services.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You can make changes to any of the fields (address, country, tax ID etc.) These changes will apply to all future invoices. However, for legal reasons and depending on local tax laws, some changes only apply to future invoices and will not appear on your current invoices:</div><ul>
  <li><strong>All countries:</strong> Country cannot be changed.</li>  <li><strong>European Union:</strong> VAT ID and Country cannot be changed.</li>  <li><strong>United States:</strong> Postal Code, State and Country cannot be changed.</li>  <li><strong>Singapore:</strong> GST and Country cannot be changed.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-invoice-details" level="3">Updating your invoice details</h2></div><div data-component-type="text"><div>Edit the invoice details for any of the premium subscriptions in your Wix account. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Updating your invoice details also updates the details of the payment method associated with your subscription. Your changes will apply to any other Wix subscriptions which use the same payment method. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/managing-your-payment-methods-for-wix-services" target="">managing your payment methods for Wix services</a>. </div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To update your invoice details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="_blank">Go to Billing History</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/07/14/513ac749-fa85-4881-84e6-143191123e52/912cb336-0377-45dc-b1c4-bb139384051f.png" /><strong> </strong>next<strong> </strong>to the subscription you want to update the invoice for.</li>  <li>Click <strong>Update invoice details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/07/14/e37dc7a5-5054-4dff-8e68-4db7094fe606/2775e824-e16e-4bd0-a4a8-66abba2d5414.png" alt="Billing History page," /></div></div><div data-component-type="text"><ol>
  <li>Enter your new details in the relevant fields and click <strong>Save</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about updating your invoices for Wix services.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I update my details for past invoices? </h4><div class="collapsible-content"><div>It is not possible to update invoice details for past invoices from your Wix account. If you do need to make changes to past invoices, please <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact Customer Care</a>.  </div></div></div></div>

Charges from Wix appear on your bank or card statement with an invoice number. You can find more information about the charge by using our charge locator tool, even if you are not logged into your Wix...

Checking an Unknown Charge from Wix Using the Invoice Number

<div data-component-type="text"><div>Charges from Wix appear on your bank or card statement with an invoice number. You can find more information about the charge by using our <a data-composite="true" href="https://www.wix.com/billing/unknown-charge?referralInfo={article}" target="">charge locator tool</a>, even if you are not logged into your Wix account. You can also search by the invoice number in your Wix account billing history if you are logged in.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Click to search for an unknown charge
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://www.wix.com/billing/unknown-charge?referralInfo={article}" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Charge Locator
      </a>
  </div>
</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-an-unknown-charge-using-the-charge-locator-tool" level="3">Checking an unknown charge using the charge locator tool</h2></div><div data-component-type="text"><div>Check any unknown charges using our charge locator - even if you don't have access to your Wix login credentials and/or are not logged in. To use this tool, you need to have your invoice number, the last 4 digits of the card used to pay for the invoice, and the expiry date of the card ready.</div></div><div data-component-type="heading"><h2 id="" level="4">To check an unknown charge without logging into your account:</h2></div><div data-component-type="text"><ol>
  <li>Find the invoice number on your card or bank statement.</li>  <li><a data-composite="true" href="https://www.wix.com/billing/unknown-charge?referralInfo={article}" target="">Go to the charge locator</a> tool.</li>  <li>Enter the invoice number, the last four digits and expiration date of the card used to pay the invoice. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/01/11/edd39c43-8e1e-448c-846b-463155dc8d29/c7ade589-535b-44b5-84ce-52ecb3fc4407.png" alt="Charge Locator landing page" /></div></div><div data-component-type="text"><ol>
  <li>Click<strong> Search.</strong> </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>This method is only available if you've paid for the Wix service via card payment. The charge locator tool is not yet available in all locations.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="checking-an-unknown-charge-in-your-wix-account" level="3">Checking an unknown charge in your Wix account</h2></div><div data-component-type="text"><div>You can find out more information about a charge that has appeared in your bank statement, from inside your Wix account. You'll need the invoice number to check the charge, which can be found in your bank statement. </div></div><div data-component-type="heading"><h2 id="" level="4">To check an unknown charge in your Wix account:</h2></div><div data-component-type="text"><ol>
  <li>Find the invoice number on your card or bank statement.</li>  <li><a data-composite="true" href="https://manage.wix.com/account/billing-history?referralAdditionalInfo=account-manager" target="">Go to Billing History</a> in your Wix account.</li>  <li>Enter the invoice number in the search bar.</li>  <li>Hover over the relevant service and click <strong>Options</strong>.</li>  <li>Click <strong>About This Charge</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/07611794-742f-4d53-8c5b-24ba712a6934/2024/08/06/2dff8bb3-0798-498a-93fc-b326f8db14b0/b0841161-b9e3-4eea-80d7-66bad0d0e94e.jpeg" alt="A screenshot showing the About This Charge option on the Billing History page of a Wix account." /></div></div><div data-component-type="text"><div>You can see all of the details of the charge, such as subscription/service type, payment type (e.g. 'renewal'), amount, date, payment method, subscription period, and invoice number.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Unable to find the invoice in your account?</h4><div class="collapsible-content"><div>Please make sure that you're checking the correct account. Use our <a data-composite="true" href="https://users.wix.com/account-recovery/forgot-email" target="_blank">Email Locator</a> to check if your account has a different email address.<br />
<br />
If you're still unable to find the invoice, please <a data-composite="true" href="https://www.wix.com/contact" target="">contact us</a> with the following information:<br />
</div><ul>
  <li>The last 4 digits of your card</li>  <li>The name on your card</li>  <li>The transaction amount</li>  <li>The transaction date</li>  <li>A copy of what's written on the invoice (e.g. Wix.com NY 12312312)</li>  <li>Your Wix username and email address you used to sign up with (if you do not have a Wix account, please mention this)</li></ul></div></div></div>

Currently, it is only possible to download one invoice at a time. It is not possible to download invoices in bulk.We are always working to update and improve our products, and your feedback is greatly...

Request: Downloading Invoices for Wix Services in Bulk

<div data-component-type="text"><div>Currently, it is only possible to <a href="https://support.wix.com/en/article/downloading-invoices-for-wix-subscriptions">download one invoice at a time</a>. It is not possible to download invoices in bulk.</div></div><div data-component-type="text"><span style="color: rgb(77, 88, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); display: inline !important; float: none;">We are always working to update and improve our products, and your feedback is greatly appreciated.</span></div>

Wix offers a range of billing and payment options to help you enjoy our premium services. When we charge for subscriptions, we may process your payment in a way to make it easier for you to manage you...

Understanding How Wix Processes Payments for Our Services

<div data-component-type="text"><div>Wix offers a range of billing and payment options to help you enjoy our premium services. </div></div><div data-component-type="text"><div>When we charge for subscriptions, we may process your payment in a way to make it easier for you to manage your transactions and to ensure uninterrupted service to your site. You may see a single payment to Wix for multiple services, or be charged in advance of your renewal date. This article explains some of the different ways Wix processes your payments for Wix services.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="consolidated-payments" level="3">Consolidated payments</h2></div><div data-component-type="text"><div>We may consolidate your recurring payments for different products or services into one charge. This is based on your purchase history, and avoids processing multiple charges to your card. </div></div><div data-component-type="text"><div>For example, if you have recurring payments for a combination of Premium or Studio plans, domains, business emails, or paid apps, we may charge your card for all of these services in one transaction. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="pre-date-charging" level="3">Pre-date charging</h2></div><div data-component-type="text"><div>To ensure that there is no interruption to your service, we attempt to process your renewal payment before your plan's expiry date. Depending on your service or subscription, you may be charged on a monthly, annual, or 2-3 year basis.</div></div><div data-component-type="text"><div>Wix's pre-date charging works as follows:</div></div><div data-component-type="text"><ul>
  <li><strong>Premium or Studio plans:</strong>
    <ul>
      <li><strong>Monthly plans:</strong> Same date as the expiry date</li>      <li><strong>Yearly plans:</strong> 14 days prior to your plan's expiry date (anniversary of your purchase)</li>    </ul>  </li>  <li><strong>Third-party apps:</strong> Same date as the expiry date</li>  <li><strong>Domains:</strong> 30 days prior to the expiry date</li>  <li><strong>Business Emails:</strong> 30 days prior to the expiry date</li></ul></div><div data-component-type="text"><div>If the charge is unsuccessful, we attempt the transaction again to ensure continuity of service. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Want to change your billing cycle?</div><div class="info-content"><div>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/changing-the-subscription-period-of-your-premium-plan" target="">change the subscription period of your plan</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="automatic-card-updates" level="3">Automatic card updates</h2></div><div data-component-type="text"><div>We may automatically update your saved card information if the expiry date or card number changes. This ensures a secure and uninterrupted service, and allows us to process your renewal charges even if your card has expired.</div></div><div data-component-type="text"><div>Wix is notified of changes to card information by participating banks though Visa and MasterCard account updater services. Similar services may also be supported by other card providers. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/payment-renewal-using-an-expired-credit-card" target="">account updater services</a>.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="renewal-of-subscriptions-purchased-during-a-sale" level="3">Renewal of subscriptions purchased during a sale</h2></div><div data-component-type="text"><div>From time-to-time Wix offers even better value with sales on our upgrade plans and other premium products and services. </div></div><div data-component-type="text"><div>Sale prices are valid for the first year of service only. If you have purchased a plan or subscription during a sale, subsequent renewals will be charged at the standard rate. </div></div><div data-component-type="text"><div>You can <a data-composite="true" href="https://support.wix.com/en/article/checking-your-upcoming-renewals-for-premium-plans" target="">check your upcoming renewal charges</a> in your account. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/premium-plan-sale-faqs" target="">upgrading to a Premium plan during our sales</a>.</div></div>

Wix accepts debit and pre-paid cards for payment, however the cards must be authorized for both recurring payments and online purchases. Authorization must be granted by the issuing body which is eith...

Paying for Wix Services Using Debit or Pre-Paid Cards

<div data-component-type="text"><div>Wix accepts debit and pre-paid cards for payment, however the cards must be authorized for both recurring payments and online purchases. Authorization must be granted by the issuing body which is either the credit card company (such as Visa, MasterCard and many more) or the bank if one is involved.</div></div><div data-component-type="text"><div>If you attempt to pay with a debit or prepaid card and receive a rejection of payment with no clear reason, please contact the issuer of the card and explain you wish to buy an online plan or service from Wix.</div></div>

When you pay for Wix services and are based in Europe, the payment process involves an extra verification step to help make payments more secure. Strong Customer Authentication (SCA) is the name of th...

Paying for Wix Services: Strong Customer Authentication (SCA) and 3D Secure (3DS)

<div data-component-type="text"><div>When you pay for Wix services and are based in Europe, the payment process involves an extra verification step to help make payments more secure. Strong Customer Authentication (SCA) is the name of this security layer.  </div></div><div data-component-type="text"><div>SCA is for online card payments when both the seller and the buyer's bank are located in the <a data-composite="true" href="https://ec.europa.eu/eurostat/statistics-explained/index.php/Glossary:European_Economic_Area_(EEA)" target="_blank">European Economic Area (EEA)</a> or in the United Kingdom. It helps authenticate these transactions and protect against fraud.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Did you know?</div><div class="info-content"><div>It is a legal requirement of the Payment Services Directive II (PSD2) of the European Economic Area (EEA) for businesses to include SCA.  This directive aims to make electronic payments more secure for European citizens.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="authentication-process-for-payment-of-wix-services" level="3">Authentication process for payment of Wix services</h2></div><div data-component-type="text"><div>Wix uses 3DS (3 Domain Secure) authentication to meet the requirements of the PSD2 directive, which requires merchants and buyers who are based in the EEA to use multi-factor authentication. </div></div><div data-component-type="text"><div>The 3DS authentication process starts after the buyer presses the payment button. At this stage, the card issuer (the bank) asks the buyer to enter a password which is only known to them. This process needs to be completed for the payment to process fully.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note</div><div class="info-content"><div>As an additional security measure, 3DS payments may require a charge of up to €1. This sum is used to verify your account and is immediately refunded once verification is complete. </div></div></div></div><div data-component-type="text"><div>The Strong Customer Authentication process varies from one financial institution to another, and might involve different details for you to verify depending on your specific bank. It is up to each bank to decide whether extra authentication is needed and what method to use. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="troubleshooting-3ds-payment-issues" level="3">Troubleshooting 3DS payment issues</h2></div><div data-component-type="text"><div>You may find that you can’t complete a payment for Wix services due to failed Strong Customer Authentication. In this case, one of the following error messages appears:</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/06/27/e3897572-e119-41bf-b012-5b072f070588/6f829bcf-8e64-4581-8522-06481a084123.png" alt="Image of two error messages that may show up if SCA fails" /></div></div><div data-component-type="text"><div>Try the following steps to troubleshoot your payment issues: </div></div><div data-component-type="text"><ul>
  <li><strong>Enable pop-ups in your browser:</strong> If you have pop-ups blocked in your browser, you may not see the pop-up from you bank.  Try enabling pop-ups and attempt to complete your payment.</li>  <li><strong>Access a different browser:</strong> You can attempt to pay using a different browser (e.g. Firefox, Safari, Google Chrome). </li>  <li><strong>Retry in incognito mode:</strong> Use your browser in 'incognito' or 'in private' mode to try and complete payment. </li>  <li><strong>Trying a different payment method:</strong> Use a payment method, such as another card or payment service (e.g. PayPal).</li></ul></div><div data-component-type="text"><div>If you try these steps and are still having trouble you can <a data-composite="true" href="https://www.wix.com/contact" target="">contact with Wix Customer Care</a> or contact your bank directly. The new Strong Customer Authentication process is solely managed by your bank, which means they should be able to resolve any issue you might have. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the Payment Services Directive (PSD2) of the European Economic Area (EEA)?</h4><div class="collapsible-content"><div>The PSD2 is a directive which is part of the European Commission's framework for electronic payments within the EU. It includes authentication requirements for payment services in order to make electronic payments more secure.  SCA is an example of these requirements.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is Strong Customer Authentication (SCA)?</h4><div class="collapsible-content"><div>Strong Customer Authentication (SCA) is a payment authentication process used to reduce fraud and make online payments more secure in the EEA.  It is a legal requirement for online payments in the EEA since September 2019. It applies to online and contactless offline payments made by customers within Europe. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is 3DS?</h4><div class="collapsible-content"><div>3D Secure (3DS) is a multi-factor security mechanism used to comply with the authentication requirements of PSD2.  It is a Strong Customer Authentication tool.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How is SCA implemented in my country?</h4><div class="collapsible-content"><div>3DS is a common way in which SCA is implemented in Europe, however we recommend checking with your local regulator for further information and confirmation. 3DS is currently available for countries processing EUR, PLN and GBP. </div></div></div></div>

To prevent any disruption of service to your site, subscriptions for Wix services are set to renew automatically at the end of the subscription period. To prevent a subscription from renewing, you can...

Turning the Auto Renewal Off for a Wix Premium Subscription

<div data-component-type="text"><div>To prevent any disruption of service to your site, subscriptions for Wix services are set to renew automatically at the end of the subscription period. To prevent a subscription from renewing, you can turn the auto-renewal function off. </div></div><div data-component-type="heading"><h2 id="" level="3">Select a service below to learn more:</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Premium or Studio site plan</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/566e9fae-efec-424f-8b15-7c719a92f002/b979ab37-c90c-4d24-813d-2c8f4cee602b.png" /> next to the relevant plan.</li>  <li>Click<strong> Cancel Plan</strong>.</li>  <li>Click <strong>Cancel Now </strong>in the pop-up to confirm.<br />
<strong>Note:</strong> This does not cancel your plan immediately. Instead your plan does not renew at the end of the subscription period.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Domain</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the<strong> </strong>More Actions<strong> </strong>icon<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/566e9fae-efec-424f-8b15-7c719a92f002/b979ab37-c90c-4d24-813d-2c8f4cee602b.png" /> next to the relevant domain.</li>  <li>Click <strong>Cancel domain</strong>.</li>  <li>Select <strong>Cancel auto renew </strong>and click <strong>Submit</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Business email</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the<strong> </strong>More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/566e9fae-efec-424f-8b15-7c719a92f002/b979ab37-c90c-4d24-813d-2c8f4cee602b.png" /> next to the relevant business email.</li>  <li>Click <strong>Cancel subscription</strong>.</li>  <li>Select the <strong>I still want to cancel</strong> checkbox and click <strong>Cancel mailbox</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Premium App</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the<strong> </strong>More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/566e9fae-efec-424f-8b15-7c719a92f002/b979ab37-c90c-4d24-813d-2c8f4cee602b.png" /> next to the relevant app.</li>  <li>Click <strong>Cancel App</strong>.</li>  <li>Select <strong>Cancel auto renew</strong> and click <strong>Cancel now</strong>.</li></ol></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Changed your mind?</div><div class="info-content"><div>You can simply turn auto-renew back on again before the end of the subscription period.</div></div></div></div>

If you move to a new country, any Wix services that you have set to auto-renew will continue to be charged in your previous currency.While there is no direct way to switch currencies, you can use the ...

Changing the Currency in Your Invoice for Wix Services

<div data-component-type="text"><div>If you move to a new country, any Wix services that you have set to auto-renew will continue to be charged in your previous currency.</div></div><div data-component-type="text"><div>While there is no direct way to switch currencies, you can use the workarounds in this article to start getting billed in your new location's currency.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-the-currency-used-to-pay-for-your-premium-plan" level="3">Changing the currency used to pay for your Premium plan</h2></div><div data-component-type="text"><div>You can perform the following workaround to change the currency used to pay for your Premium plan. The process involves duplicating your site, moving the existing Premium plan there, and in the meantime, upgrading the original site from the new location.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>There are a number of steps involved, so it is a good idea to keep this article open as you follow the instructions.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To change the currency used to pay for your Premium plan:</h2></div><div data-component-type="text"><ol>
  <li>Cancel the Premium plan that you want to change:
    <ol>
      <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="">Go to Premium Subscriptions</a> in your Wix account.</li>      <li>Click the More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the plan associated with the relevant site.</li>      <li>Click <strong>Cancel plan</strong>.</li>      <li>Click <strong>Cancel Now</strong>.</li>    </ol>  </li>  <li>Duplicate the site that the plan is assigned to:
    <ol>
      <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Dashboard&amp;title=Select%20a%20Site&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fmy-account%2Fsites%2F%7B%7BmetaSiteId%7D%7D" target="_blank">Go to the dashboard of the site</a>.</li>      <li>Click the More Actions icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/01/04/4ac0ef1b-2b73-40e5-829d-de9790f20ae0/59eda96e-428c-4889-b89b-d437b317c43c.png" /> and click <strong>Duplicate Site</strong>.</li>      <li>Enter a name for the duplicate site.</li>      <li>Click <strong>Duplicate</strong>. </li>    </ol>  </li>  <li>Reassign the canceled Premium plan to the duplicate site:
    <ol>
      <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="">Go to Premium Subscriptions</a> in your Wix account.</li>      <li>Click the More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant plan.</li>      <li>Click <strong>Assign to a Different Site</strong> and choose the duplicated site.</li>      <li>Click <strong>Next</strong>.</li>      <li>Click <strong>Assign</strong>.</li>    </ol>  </li>  <li>Upgrade the original site from your new location:
    <ol>
      <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Dashboard&amp;title=Select%20a%20Site&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fmy-account%2Fsites%2F%7B%7BmetaSiteId%7D%7D" target="_blank">Go to the dashboard of the original site</a>.</li>      <li>Click<strong> Upgrade</strong> on the left.</li>      <li>Click <strong>Select</strong> under the Premium plan you want to purchase.</li>      <li>Follow the steps to complete the purchase.</li>    </ol>  </li>  <li>Assign your domain back to your original site:
    <ol>
      <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> ﻿in your Wix account.<br />
<strong>Note:</strong> If you have more than one domain in your account, select the domain you want to reassign.</li>      <li>Scroll down to the <strong>Unassigned Domains</strong> section.</li>      <li>Click the <strong>Domain Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant domain.</li>      <li>Click <strong>Assign to a Site.</strong></li>      <li>Choose a site from the options if there is more than one, then click <strong>Next.</strong></li>      <li>Click <strong>Assign.</strong></li>    </ol>  </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-the-currency-used-to-pay-for-your-domain" level="3">Changing the currency used to pay for your domain</h2></div><div data-component-type="text"><div>In order to update the currency used on your invoice for a domain payment, you need to extend your domain subscription from your new geolocation.</div></div><div data-component-type="heading"><h2 id="" level="4">To change the currency used to pay for your domain:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/domains" target="_blank">Go to Domains</a> ﻿in your Wix account.<br />
<strong>Note:</strong> If you have more than one domain in your account, select the domain that was transferred.</li>  <li>Click <strong>Extend</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/12/01/a3a3823a-2f6e-4fca-ba90-6b01ec9731cb/be4ad243-17f4-4135-a9a6-94aea98d4804.png" alt="Image of the domains landing page of your Wix site." /></div></div><div data-component-type="text"><ol>
  <li>Select the registration period.</li>  <li>Click <strong>Continue</strong>.</li>  <li>Enter (or edit) your contact information.</li>  <li>Click <strong>Continue</strong>.</li>  <li>Select a privacy option: 
    <ul>
      <li><strong>Private Registration:</strong> Your contact details won't appear in the WHOIS domain information records. You can turn the privacy protection option on and off whenever you want. This option carries a small additional fee.</li>      <li><strong>Public Registration:</strong> Your information always remains public in the WHOIS domain information records. You can only change it to private when <a data-composite="true" href="https://support.wix.com/en/article/activating-private-registration-for-a-wix-domain" target="">manually extending</a> the domain registration.</li>    </ul>  </li>  <li>Click <strong>Continue</strong>.</li>  <li>Select your payment method.</li>  <li>Click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-the-currency-used-to-pay-for-your-business-email" level="3">Changing the currency used to pay for your business email</h2></div><div data-component-type="text"><div>To change the currency used to pay for your business email subscription, you need to cancel it (i.e. turn off auto-renew), then repurchase from your new location <strong>after </strong>your current subscription ends.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You can only change the currency used to pay for your business email at the <strong>end</strong> of your subscription period. This means that even if you cancel right now, you must wait for your business email subscription to end before repurchasing.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To change the currency used to pay for your business email:</h2></div><div data-component-type="text"><ol>
  <li>Turn off auto-renewal for your Business email: 
    <ol>
      <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>      <li>Click the More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant business email.</li>      <li>Click <strong>Cancel Business Email</strong>.</li>      <li>Select the <strong>I still want to cancel</strong> checkbox.</li>      <li>Click <strong>Cancel Business Email</strong>. This turns off auto-renewal.</li>    </ol>  </li>  <li>(After your subscription ends) Repurchase the business email from your new location:
    <ol>
      <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account.</li>      <li>Click <strong>Get a Business Email </strong>next to the relevant domain.</li>      <li>(Optional) Click the Add icon <strong>+</strong> to purchase additional mailboxes.</li>      <li>Enter your email prefix(es).</li>      <li>Click <strong>Continue</strong>.</li>      <li>Choose which Google Workspace plan you want from the options listed.</li>      <li>Choose a business email subscription: <strong>Monthly</strong> or <strong>Yearly</strong>.</li>      <li>Click <strong>Get it</strong>.</li>      <li>Enter your credit card information.</li>      <li>Click <strong>Submit Purchase</strong>.</li>    </ol>  </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="changing-the-currency-used-to-pay-for-your-apps" level="3">Changing the currency used to pay for your Apps</h2></div><div data-component-type="text"><div>To change the currency used to pay for your App subscriptions, cancel them (i.e. turn off auto-renew) and repurchase from your new location <strong>after</strong> your subscription ends.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>You can only change the currency used to pay for your App at the<strong> end</strong> of the subscription period. This means that even if you cancel right now, you must wait for your subscription to end before repurchasing.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To change the currency used to pay for your App subscriptions:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.
    <ol>
      <li>Click the More Actions<strong> </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/d6b40156-9694-4cfe-9209-54815ef9d6dc/2019/06/28/96c47964-91f2-4fc2-a3b9-869eb342b57a/ac38f09f-0dca-459b-9133-d47d229f7f02.png" /> next to the relevant app.</li>      <li>Click <strong>Cancel App</strong>.</li>      <li>Select <strong>Cancel auto renew </strong>and click <strong>Submit</strong>.</li>    </ol>  </li>  <li>(After your subscription ends) Upgrade the App from your new location, in your Editor or your site's dashboard:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Upgrade the app from your Editor</h4><div class="collapsible-content"><ol>
  <li>Go to the Wix App Market <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/9432a2ad-f01d-4a3d-ae53-370c37e15e62/2021/08/03/fdcc8d12-ecb3-421c-a278-fe93efb89199/5194a332-470f-4570-97c4-4a4d50882da0.jpg" />  in your Editor.</li>  <li>Select <strong>App Market</strong> and search for the app.</li>  <li>Click <strong>Open</strong>.</li>  <li>Click the <strong>Upgrade</strong> icon <img data-composite="true" src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/10/25/0616d550-a9f5-4c67-80e4-877386291db6.png" /> or select Settings and click <strong>Upgrade</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/12/06/eb80cf25-d9ce-4a20-8d01-7589b4bb3187/21b9aab4-0766-456f-a6b7-8001f48e8de8.png" /></li>  <li>Select your payment plan.</li>  <li>Click <strong>Upgrade Now</strong>.</li>  <li>Enter your payment information.</li>  <li>Click<strong> Submit Purchase</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Upgrade the app from your site's dashboard</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20Apps&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-installed-apps/" target="_blank">Go to Manage Apps</a> in your site's dashboard.</li>  <li>Click <strong>Upgrade</strong> next to the relevant app.</li>  <li>Enter your payment information.</li>  <li>Click <strong>Submit Purchase</strong>.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>We are here to help with all your questions. Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does the workaround for changing my currency work?</h4><div class="collapsible-content"><div>The workaround involves repurchasing (Premium plans, Business emails) or extending (domains) the subscription from your new location. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can Wix change the currency on my past invoices?</h4><div class="collapsible-content"><div>No, Wix cannot retroactively change an invoice's currency. Any existing invoice's currency cannot be changed. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I followed your instructions but I am being billed in USD. Why hasn't my currency updated to match my current location?</h4><div class="collapsible-content"><div>Some currencies are not supported for payment of Wix services. If your local currency is not available, you'll be charged in US Dollar (USD). </div></div></div></div>

A chargeback is a debit or credit card transaction that's reversed by the customer's bank after they dispute a charge on their payment card. This article relates to chargebacks between Wix and its cus...

Chargebacks in Your Wix Account

<div data-component-type="text"><div>A chargeback is a debit or credit card transaction that's reversed by the customer's bank after they dispute a charge on their payment card. This article relates to chargebacks between Wix and its customers. </div></div><div data-component-type="text"><div><strong>If you issue a chargeback for a Wix service:</strong></div></div><div data-component-type="text"><ul>
  <li>Your service is canceled immediately.</li>  <li>You may be liable for fees incurred as a result of the chargeback. Learn more in our <a data-composite="true" href="https://www.wix.com/about/terms-of-use" target="">Terms of Use</a>.</li>  <li>Any data that relies on purchased features could be lost.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Before filing a dispute with your bank or credit card company, always <a data-composite="true" href="https://www.wix.com/contact?referral=ChargebackKBArticle" target="_blank">contact Wix Customer Care</a> with any questions concerning a charge from Wix.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="chargebacks-for-site-plan-payments" level="3">Chargebacks for site plan payments</h2></div><div data-component-type="text"><div>If you perform a chargeback for a payment made for your <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan, your plan is canceled. When a site plan is canceled: </div></div><div data-component-type="text"><ul>
  <li>Your domain is disconnected from your site</li>  <li>Your site displays Wix ads</li>  <li>Your site's storage and bandwidth is limited</li>  <li>Any other premium features that come with your plan (e.g. Wix Stores) are removed</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Want to restore these features?</div><div class="info-content"><div>You must <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">purchase a new site plan</a> with a <strong>different</strong> payment card.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="chargebacks-for-wix-domain-payments" level="3">Chargebacks for Wix domain payments</h2></div><div data-component-type="text"><div>Upon receiving a chargeback for a Wix domain payment:</div></div><div data-component-type="text"><ul>
  <li>The domain is suspended or removed from Wix for the remainder of its registration period</li>  <li>You will no longer be able to connect the domain to any website</li>  <li>You receive an email notification from Wix to inform you of the cancellation of your subscription</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="chargebacks-for-business-email-subscriptions" level="3">Chargebacks for business email subscriptions</h2></div><div data-component-type="text"><div>If you issue a chargeback for a Google Workspace business email:</div></div><div data-component-type="text"><ul>
  <li>Your business email is canceled immediately</li>  <li>You are no longer be able to send or receive emails from your business email</li>  <li>Wix sends a cancellation notification to the email address of your Wix account</li>  <li>Your Wix account may become blocked from further use</li></ul></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="chargebacks-for-apps-from-the-wix-app-market" level="3">Chargebacks for apps from the Wix App Market</h2></div><div data-component-type="text"><div>If you issue a chargeback for an app from the Wix App Market:</div></div><div data-component-type="text"><ul>
  <li>Your service is canceled immediately.</li>  <li>Any premium app features are removed from your site.</li>  <li>Any data that relies on these premium features could be lost.</li></ul></div><div data-component-type="text"><div>To restore your app features, you must upgrade it again using a <strong>different</strong> payment card. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/upgrading-an-app-from-the-wix-app-market" target="">upgrade an app from the Wix App Market</a>. </div></div>

If a renewal payment fails or is declined, you can update your payment information in your Wix account. Wix accepts credit card, debit card, and PayPal (if available in your region). Updating your pay...

Updating Your Payment Details in Wix for Failed or Declined Renewal Payments

<div data-component-type="text"><div>If a renewal payment fails or is declined, you can update your payment information in your Wix account. Wix accepts credit card, debit card, and PayPal (if available in your region). </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details as soon as possible to reinstate your site, premium subscription, or domain. You can add a new debit or credit card to your Wix account if your current payment method is declined.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment method: </h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click <strong>Update Payment Method</strong> under the relevant subscription.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/12/12/cb689153-3a4d-4d3b-b6b8-24f1c4348e73/7dec5ffa-97a0-45b6-b91f-ed3396cdaeed.png" alt="A screenshot of the Update Payment Method button for a Wix subscription after a declined payment." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Use another payment method</strong> and enter your card details.<br />
<strong>Note: </strong>If you have other cards saved, you can select them from the list. </li>  <li>Click <strong>Submit Payment</strong>. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">What's next?</div><div class="info-content"><div>Once you have updated your payment details, our system attempts to process the payment again. When the payment goes through, your premium subscription will be back up and running. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="reasons-for-failed-or-declined-renewal-payments" level="3">Reasons for failed or declined renewal payments</h2></div><div data-component-type="text"><div>The payment may have failed due to one of the following reasons:</div></div><div data-component-type="text"><div><strong>Card payments: </strong></div></div><div data-component-type="text"><ul>
  <li>The payment has been declined by your card payment provider.</li>  <li>The payment card provided has expired or has insufficient funds.</li>  <li>The payment card number provided is invalid.</li>  <li>The payment card provided has not been approved for recurring payments.</li></ul></div><div data-component-type="text"><div>To resolve the payment issue, please update the payment method to another card. You can contact your bank to find out why the payment failed. </div></div><div data-component-type="text"><div><strong>PayPal payments:</strong></div></div><div data-component-type="text"><ul>
  <li>The payment method has been declined by your service provider, PayPal. </li></ul></div><div data-component-type="text"><div>You can contact PayPal to find out why the payment failed. If you do not wish to enter card details on your Wix account, you may need to <a data-composite="true" href="https://www.paypal.com/us/smarthelp/article/what-is-my-preferred-payment-method-and-how-can-i-change-it-faq1054" target="_blank">update your preferred payment method in your PayPal account</a> for this payment method to function again.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about updating your payment information.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if my domain payment fails? </h4><div class="collapsible-content"><div>If the renewal payment is not completed by the expiration date, your domain enters a <a data-composite="true" href="https://support.wix.com/en/article/domain-life-cycle#grace-period" target="_blank">Grace Period</a> lasting up to 30 days. Your Wix site is disconnected, and you cannot send or receive domain-based email during the Grace Period. Update your payment details as soon as possible to reinstate your site and ensure that you keep your domain. </div><div><br /></div><div>If payment is not made during this period, your domain enters the <a data-composite="true" href="https://support.wix.com/en/article/domain-life-cycle#redemption-period" target="_blank">Redemption Period</a>. You'll need to pay a redemption fee to retrieve your domain. The amount due is displayed in your account, and local taxes, if applicable, are added to the total on checkout. </div><div><br /></div><div>After the Redemption Period, your domain is at risk of being purchased by someone else. For these reasons, we recommend resolving any payment issues immediately to avoid losing your domain. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can I view and manage my Wix payment methods?</h4><div class="collapsible-content"><div>You can view, update, and manage all of your saved payment methods in the <a data-composite="true" href="https://www.wix.com/account/payment-methods" target="_blank">Payment Methods</a> section of your Wix account. </div><div><br /></div><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/managing-your-payment-methods-for-wix-services" target="">managing your payment methods for Wix services</a>.</div></div></div></div>

Providing our users secure and uninterrupted service is one of our top priorities. In an effort to provide such service to our users, Wix participates in Visa® and MasterCard® account update services ...

Payment Renewal Using an Expired Credit Card

<div data-component-type="text"><div>Providing our users secure and uninterrupted service is one of our top priorities. </div></div><div data-component-type="text"><div>In an effort to provide such service to our users, Wix participates in Visa® and MasterCard® account update services whereby banks may notify us of changes to credit card expiration dates and card numbers held by our users. </div></div><div data-component-type="text"><div>This means that Wix automatically updates your credit card information that you have saved so that we can renew your subscriptions as scheduled. Similar services may be supported by other card brands.</div></div><div data-component-type="text"><div>If this is the case, your payments and subscriptions are not affected by changes to credit card details.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can update your card details if your card has expired or if your renewal payment has failed or declined. <a data-composite="true" href="https://support.wix.com/en/article/updating-payment-details-if-renewal-payment-failed-or-is-declined" target="">Learn more about updating your payment method in your Wix account</a>.</div></div></div></div>

Resolve payment issues to ensure an uninterrupted service for your Wix account. There are a few different issues that may be blocking your payment. Many of these issues can be quickly and easily fixed...

Resolving Payment Issues for Wix Services

<div data-component-type="text"><div>Resolve payment issues to ensure an uninterrupted service for your Wix account. There are a few different issues that may be blocking your payment. Many of these issues can be quickly and easily fixed. Take a look below at some of the common reasons why you may be having payment issues.<br />
</div></div><div data-component-type="heading"><h2 id="reasons-for-payment-failure" level="3">Reasons for Payment Failure</h2></div><div data-component-type="text"><div>Your upgrade payment may not have gone through due to one of the following reasons:</div></div><div data-component-type="text"><ul>
  <li>The payment was declined by your credit card provider.</li>  <li>The credit/debit card entered has expired or does not have enough funds.</li>  <li>The credit/debit card number is invalid, or has been reported as lost/stolen.</li>  <li>The CVV code was entered incorrectly.</li>  <li>The credit/debit card is not valid for online or cross-border transactions, or transactions in a foreign currency.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>A CVV code is a number on your credit card or debit card which is in addition to your card number/account number, expiration date, and PIN. Different issuers have different names and locations for them:</div><ul>
  <li>On Visa, Mastercard, JCB, Diners, and Discover credit/debit cards, it is a three-digit number on the back of your card, to the right of the signature box. </li>  <li>For American Express, the CVV is a four-digit code, called the 'card identification number' (CID). The American Express CID is on the front of the card above your account number.</li></ul></div></div></div><div data-component-type="heading"><h2 id="resolving-payment-issues" level="3">Resolving Payment Issues</h2></div><div data-component-type="text"><div>To resolve these issues, try the following steps:</div></div><div data-component-type="text"><ul>
  <li>You may need to get in touch with your bank to find out why the payment has not gone through.  For example, your bank can confirm if you are using the correct account details. Once the issue is resolved, you can try the upgrade again.</li>  <li>Try upgrading with a different credit/debit card.</li>  <li>Try to make your payment on a different internet browser (e.g. Safari, Chrome, Firefox), or try clearing your browser's cache.<br />
Learn how to <a data-composite="true" href="https://support.wix.com/en/article/wix-technical-assistant" target="_blank">clear your browser's cache</a>.</li>  <li>If you are still experiencing problems upgrading after contacting your bank, please <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact us</a> for help. </li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Wix accepts the following credit or debit cards: Visa, MasterCard, American Express, Discover, JCB and Diners.</div></div></div></div>

Use Boleto to pay for Wix services in Brazil. Boleto transactions can be made without the need for an up-front credit card payment.Important:This payment method is currently only available for Premium...

Using Boleto to Pay for Wix Upgrade Plan Purchases

<div data-component-type="text"><div>Use Boleto to pay for Wix services in Brazil. Boleto transactions can be made without the need for an up-front credit card payment.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This payment method is currently only available for Premium plans and Studio plans with yearly and multi-year subscriptions. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="paying-for-wix-services-using-boleto" level="3">Paying for Wix services using Boleto</h2></div><div data-component-type="text"><div>You can choose Boleto as a payment method on the checkout screen when completing your purchase.</div></div><div data-component-type="heading"><h2 id="" level="4">To pay using Boleto:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fstore%2Fplans%3FsiteGuid%3D%7BmetaSiteId%7D%26referralAdditionalInfo%3DHelpCenter&amp;title=Select+a+Site+to+Upgrade&amp;primaryButtonText=Upgrade+Site&amp;referralAdditionalInfo=HelpCenter" target="_blank">Go to the Upgrade page</a>.<br />
<strong>Tip: </strong>If you have more than one site, click <strong>Upgrade Site</strong> next to the relevant website.</li>  <li>Click <strong>Select </strong>under the plan you wish to purchase.</li>  <li>Select a billing cycle and click <strong>Continue to Checkout</strong>.</li>  <li>Select <strong>Boleto Bancário</strong> as your payment method. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/04/25/3a23e342-a50e-4167-b018-253370f89c7e/bd928fca-c13e-49f5-adb1-1fa4ab049f48.png" alt="A screenshot showing Boleto as a payment method on the Wix checkout screen." /></div></div><div data-component-type="text"><ol>
  <li>Enter your details.</li>  <li>Click on <strong>Generate Boleto</strong>.</li>  <li>Choose a payment option: 
    <ul>
      <li>Pay online (recommended): Select your bank from the drop-down and click<strong> Log in to Bank</strong>.</li>      <li>Pay offline: Click <strong>Print</strong> to pay your Boleto offline. </li>    </ul>  </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>The Boleto is issued in the name of DLocal Brasil Ltd or Mercado Pago at the service of DL7505830. DLocal is the payment processor for Wix in Brazil.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about paying for upgrades with Boleto.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use Boleto to purchase a domain?</h4><div class="collapsible-content"><div>Yes, you can use Boleto to purchase domains with the following domain extensions: .com, .com.br, .net, .org, .info, .coach, .biz, .fit, .fitness, .live, .rocks, .pictures, .club, .space, .shop, .store, .studio, .training, .online, .co.uk, .xyz, .yoga, .art </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long do I have to pay the Boleto?</h4><div class="collapsible-content"><div>The Boleto must be paid within 5 days of being issued. After this period, a new Boleto is needed.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long before my plan becomes active after paying the Boleto?</h4><div class="collapsible-content"><div>Wix services which are purchased with Boleto will become active within 1 business day of paying a Boleto.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What if my domain becomes unavailable after paying?</h4><div class="collapsible-content"><div>If your domain name is no longer available after payment confirmation, you will be fully refunded.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I delete my site while my payment is pending? </h4><div class="collapsible-content"><div>No, you cannot delete a site if you have a pending Boleto payment.</div></div></div></div>

There are two main reasons why you might see a double charge on your bank statement. The amount is not an actual charge, but an authorization (pending charge)When paying for certain services by credit...

Double Charge Appearing on Your Bank Statement

<div data-component-type="text"><div>There are two main reasons why you might see a double charge on your bank statement. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">The amount is not an actual charge, but an authorization (pending charge)</h4><div class="collapsible-content"><div>When paying for certain services by credit card, your credit card company may authorize your card for the amount due before the actual funds are taken. The authorization appears on your bank statement and may look like a charge, however no actual funds are taken. It should disappear within a month.<br /><br />If the authorization does not disappear, please contact your bank for further information.<br /><br /><strong>Note: </strong>Charges are made in different currencies depending on your location. The authorization and charge might differ in your local currency due to a change in the exchange rate between the time of the authorization and the charge.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">A previously failed payment was successfully charged</h4><div class="collapsible-content"><div>There are a number of <a data-composite="true" href="https://support.wix.com/en/article/payment-issues" target="">reasons why a payment might fail</a>, including an expired credit card or insufficient funds. When a payment is declined, Wix automatically attempts to charge it again a few days later. This continues until the payment is successful.<br />
<br />
If you had a failed payment in your account from a previous time, Wix might charge for that amount, as well as your current payment, at the same time. This would lead to two charges appearing on your bank statement in the same month.<br />
<br />
You can check to see which service each of the payments are for by <a data-composite="true" href="https://support.wix.com/en/article/checking-unknown-charge-from-wix-by-invoice-number" target="">checking the invoice number</a>. </div></div></div></div><div data-component-type="text"><div>Still not sure why you see two charges? Take a <a data-composite="true" href="https://support.wix.com/en/article/adding-a-screenshot-to-a-ticket" target="">screenshot</a> of your bank statement and <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact us</a> for further clarification. <strong>Make sure your screenshot only shows the last 4 digits of your credit card number</strong>. </div></div>

After you submit a refund request, the request remains in Pending status on the Refund Request page until a decision is made. If you no longer see your request, it means that your request is no longer...

Unable to Find Pending Refund Request

<div data-component-type="text"><div>After you submit a refund request, the request remains in Pending status on the Refund Request page until a decision is made. </div></div><div data-component-type="text"><div>If you no longer see your request, it means that your request is no longer pending and you should have received an email with the decision.</div></div><div data-component-type="text"><div>You can check your email account for an email from <strong>wix.com</strong> to see if your request was accepted or denied.</div></div><div data-component-type="text"><div>If you still need help, please <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact us</a>.</div></div>

If you received an email from support@wix.com stating that your refund request has been approved, please allow up to 20 business days for the funds to settle in your account.

If you still need help, ...

Didn't Receive Refund After Request Was Approved

<div data-component-type="text"><div>If you received an email from <strong>support@wix.com</strong> stating that your refund request has been approved, please allow up to 20 business days for the funds to settle in your account.<br />
<br />
If you still need help, please <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact us here</a>.</div></div>

Our listed plan prices do not include the relevant tax charge. Depending on your country's tax rules, you may be subject to a tax charge when purchasing a premium subscription.Wix is obliged to adhere...

TAX / VAT Charges for Wix Premium Subscriptions

<div data-component-type="text"><div>Our listed plan prices do not include the relevant tax charge. Depending on your country's tax rules, you may be subject to a tax charge when purchasing a premium subscription.</div></div><div data-component-type="text"><div>Wix is obliged to adhere to the local fiscal laws and, therefore, charges individuals different tax rates in different territories around the world. When purchasing a plan, some territories require us to charge tax, whereas others do not. If this is the case, you see the tax charge added to your total before checking out. <br />
<br />
You can <a data-composite="true" href="https://support.wix.com/en/article/managing-invoices-paid-for-wix-services" target="">check your invoice</a> to see if you were charged tax. If you don't see tax on your invoice, it means that you were not charged for it. </div></div><div data-component-type="text"><div>Businesses may be eligible for a tax exemption by adding their tax ID to their Wix account. If it is not possible to enter a VAT ID to receive an exemption, you will need to request a tax refund from your local tax authority.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See more information about tax specific to your location</h4><div class="collapsible-content"><ul>
  <li><a data-composite="true" href="https://support.wix.com/en/article/about-goods-and-services-tax-in-australia" target="">Goods and Services Tax in Australia</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-tax-in-canada" target="">Tax in Canada</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-chile" target="">VAT in Chile</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-europe" target="">VAT in Europe</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-tax-in-kazakhstan" target="">VAT in Kazakhstan</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-malaysia" target="">Sales and Service Tax in Malaysia</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-moldova" target="">VAT in Moldova</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/goods-and-services-tax-in-singapore" target="">Goods and Services Tax in Singapore</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-south-korea" target="">VAT in South Korea</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-taiwan" target="">VAT in Taiwan</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-uae" target="">VAT in UAE</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/about-vat-in-ukraine" target="">VAT in Ukraine</a></li>  <li><a data-composite="true" href="https://support.wix.com/en/article/sales-tax-in-the-united-states" target="">Sales Tax in the US</a></li></ul></div></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li><strong>For site owners</strong>: Tax rates are charged according to the billing address added when making a purchase. These rates might vary. Please ensure your billing information is correct. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/managing-your-payment-methods-for-wix-services" target="">managing your payment methods for Wix services</a>.</li>  <li><strong>For site collaborators</strong>: In countries where tax exemption is possible, the exemption is based on the tax status of the site owner.</li></ul></div></div></div>

Important:This feature may not yet be available in all regions.You can choose to pay for all your Wix services using PayPal (e.g. plans, domains, business emails, etc). PayPal is a service that enable...

Using PayPal to Pay for Wix Services

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This feature may not yet be available in all regions.</div></div></div></div><div data-component-type="text"><div>You can choose to pay for all your Wix services using <a data-composite="true" href="https://www.paypal.com/" target="">PayPal</a> (e.g. plans, domains, business emails, etc). PayPal is a service that enables you to securely pay for products and services, send money, and accept payments. PayPal offers another layer of fraud protection and provides additional security and encryption for online transactions. </div></div><div data-component-type="text"><div>Use PayPal by selecting the PayPal option at the checkout. You will then be redirected to the PayPal website to finish your purchase. When completed, you will be brought back to your Wix account.</div></div><div data-component-type="text"><div>See our step-by-step guide for <a data-composite="true" href="https://support.wix.com/en/article/using-paypal-to-purchase-a-premium-plan" target="">using PayPal to purchase an upgrade plan</a>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/05/13/69a6dbbd-d32b-4e05-83cd-1c63c52680f3/1d1cadb5-1b3b-41dd-a2c2-eac88259b858.png" alt="A screenshot showing PayPal as the selected payment method when purchasing a service from Wix." /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>You need to have an account with PayPal in order to use their service. If you don't have an account yet, the option to create one appears right after selecting the PayPal option.</div></div></div></div>

The Reserve Bank of India (RBI) has introduced new additional security measures for card payments. Wix has implemented these regulations, and we’ve notified customers in India accordingly.During 2022,...

About the Reserve Bank of India Regulations

<div data-component-type="text"><div>The Reserve Bank of India (RBI) has introduced new additional security measures for card payments. Wix has implemented these regulations, and we’ve notified customers in India accordingly.</div></div><div data-component-type="text"><div>During 2022, Indian credit cards were deleted from Wix accounts to align with the new regulations. To ensure your subscriptions remain active, you’ll need to resubmit your payment method, or add a new one, through your <a data-composite="true" href="https://manage.wix.com/account/subscriptions" target="">Premium Subscriptions</a> page. </div></div><div data-component-type="text"><div>Payments for Wix services using INR will now be made according to <strong>e-mandates</strong>, which is an instruction to your bank that enables recurring payments. E-mandates use <strong>tokenization</strong> to help ensure secure payments.</div></div><div data-component-type="text"><div>To enable uninterrupted service, towards the end of your subscription, a payment request is sent to your bank. In accordance with RBI guidelines, your card details are saved securely for future purchases and subscription renewals.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title"></div><div class="info-content"><div>An e-mandate will be created for a maximum amount of INR 15,000, but you'll only be charged for the amount of your purchase. As the maximum value of the e-mandates is INR 15,000, for any purchases over this max limit, Indian banks are required to conduct Additional Factor Authentication (AFA).</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Security measures explained</h2></div><div data-component-type="text"><ul>
  <li><strong>Tokenization:</strong> Tokenization is a security measure that encrypts sensitive data and allows sensitive information to be securely saved for future/recurring payments. Tokenization in India is performed according to RBI regulations</li>  <li><strong>E-Mandate Subscription Management:</strong> An e-mandate is a form of authorization provided by cardholders to issuing banks that grants permission for recurring payments on their card. Any recurring payment arrangements, such as subscriptions, will need an associated e-mandate to be successful.</li></ul></div>

Subscriptions for Google Workspace business emails and Wix domains are billed up to 30 days before their auto-renewal date. This is to ensure continuity of service. Wix sends you a notification of thi...

Terms of Use: Domain and Business Email Renewals

<div data-component-type="text"><div>Subscriptions for Google Workspace business emails and Wix domains are billed up to <strong>30</strong> <strong>days before</strong> their auto-renewal date. This is to ensure continuity of service. </div></div><div data-component-type="text"><div>Wix sends you a notification of this charge 30 days before your next billing date. </div></div><div data-component-type="text"><div>To view the customer agreements for products offered by Wix, see the options below. </div></div><div data-component-type="text"><div><strong>Wix domains:</strong></div><ul>
  <li><a data-composite="true" href="https://www.wix.com/wix-platform/website-368" target="_blank">Domain Registration Agreement (Registrar)</a></li>  <li><a data-composite="true" href="https://www.wix.com/wix-platform/website-368/web" target="_blank">Domain Registration Agreement for Web.com</a></li>  <li><a data-composite="true" href="https://www.wix.com/wix-platform/website-368/tucows" target="_blank">Domain Registration Agreement for Tucows</a></li></ul></div><div data-component-type="text"><div><strong>Google Workspace business email:</strong></div><ul>
  <li><a data-composite="true" href="https://www.wix.com/about/customer-agreement" target="_blank">Google Workspace Customer Agreement</a></li></ul></div>

The Reserve Bank of India (RBI) has introduced new regulations for cross-border online payment transactions. As such, Wix subscriptions purchased in Indian Rupee must now be processed through an autho...

Update Payment Method for Subscriptions in Indian Rupee

<div data-component-type="text"><div>The Reserve Bank of India (RBI) has introduced new regulations for cross-border online payment transactions. As such, Wix subscriptions purchased in Indian Rupee must now be processed through an authorized facilitator of online Payment Aggregator - Cross Border (PA-CB) transactions.</div></div><div data-component-type="text"><div>Wix has partnered with Razorpay (authorized for PA-CB) to process payments for Wix services.</div></div><div data-component-type="text"><div>For subscription renewals originally purchased before July 31, 2024, users must update their payment method(s) to ensure uninterrupted Wix services.  If you don't update them, Wix may not be able to process your future payments, and your subscriptions could be canceled.</div></div><div data-component-type="heading"><h2 id="" level="3">To update your payment method:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click <strong>Update Payment Methods</strong> at the top of the page.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/09/10/f6ca5ba2-f998-4ca4-8842-a8ee246ecbd1/9843c554-f061-406e-96d5-a0ad64527c75.png" alt="updating payment methods for INR payments," /></div></div><div data-component-type="text"><ol>
  <li>Update your payment card details.<br />
<strong>Tip</strong>: You can re-enter your existing card details, as long as the card is still valid.</li>  <li>Click <strong>Submit</strong>.<br />
<strong>Note</strong>: Once you have updated your card details, we'll verify your updated payment method with Razorpay.</li></ol></div>

When you upgrade your site with selected site plans, you receive a complementary domain voucher to help you grow your business. Collaborators with Billing Manager permissions can apply the domain vouc...

About Domain Voucher Roles & Permissions

<div data-component-type="text"><div>When you upgrade your site with selected site plans, you receive a complementary <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">domain voucher</a> to help you grow your business. Collaborators with <a data-composite="true" href="https://support.wix.com/en/article/roles-permissions-overview" target="">Billing Manager permissions</a> can apply the domain voucher for your site. </div></div><div data-component-type="text"><div>Site owners can view any available vouchers in the <a data-composite="true" href="http://www.wix.com/wix/api/voucherConsole?referralAdditionalInfo=%7Btheir" target="_blank">Vouchers</a> page of their Wix account. This is a privilege of the site owner only. Co-owners cannot view the vouchers.</div></div><div data-component-type="text"><div>While Billing Managers cannot view the vouchers linked with a site they collaborate on, our system recognizes their role as a Billing Manager and, as such, will automatically apply the domain voucher to a purchase on checkout. The Billing Manager can choose to remove a voucher from the purchase, if they wish.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/08/12/067e328e-fc98-4763-8958-d35099046742/e114ac90-c855-46c0-b456-cec9afdf1b00.png" alt="domain voucher applied at checkout," /></div></div><div data-component-type="text"><div>If, as a site owner, you wish to customize the permissions of your Billing Manager collaborator, you can do so from the Roles and Permissions page of your Wix site. This ensures that your Billing Manager can perform only the site actions you authorize. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="customizing-a-billing-role" level="3">Customizing a billing role</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20this%20Site&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/manage-website/authorization" target="_blank">Go to Roles &amp; Permissions</a> in your site's dashboard.</li>  <li>Click the <strong>More Actions </strong>icon<strong> </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/08/12/d2429b83-bb0c-43e4-829f-b774efdbccff/1a9b8d27-36c2-43cc-993f-855dea89b0b1.png" /> next to the relevant collaborator. </li>  <li>Click <strong>Change Role</strong>.</li>  <li>Scroll down and click <strong>Create New Role</strong>. </li>  <li>Enter a <strong>Role Title</strong> and an optional description of the new role.</li>  <li>Click <strong>Billing &amp; Domains</strong> and enable only the permissions you wish your collaborator to have.<br />
<strong>Tip</strong>: You can enable any additional permissions you'd like for the custom role. These can be outside of the Billing &amp; Domains permissions. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2024/08/12/4d96eaeb-a06e-40eb-989c-1b21ea028fe5/bffb1d15-83da-4e9b-b5ea-d8420afff937.png" alt="disabling voucher permissions for a Billing Manager," /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about vouchers. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can a domain voucher be used for more than 1 site?</h4><div class="collapsible-content"><div>No. A domain voucher can only be used for a single initial purchase of a domain purchased from Wix. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can a domain voucher be used for a renewal payment of an existing domain?</h4><div class="collapsible-content"><div>No. A domain voucher may only be used for the initial purchase of a domain purchased from Wix.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can a domain voucher be used for a domain not belonging to the site owner?</h4><div class="collapsible-content"><div>No. The Billing Manager can only apply a site owner's voucher to a domain purchased for the site owner. </div></div></div></div>

Wix charges Goods and Services Tax (GST) on premium subscriptions, applications and products in Australia in accordance with the Australian Taxation Office.If you are a registered business in Australi...

About Goods and Services Tax in Australia

<div data-component-type="text"><div>Wix charges Goods and Services Tax (GST) on premium subscriptions, applications and products in Australia in accordance with the <a data-composite="true" href="https://www.ato.gov.au/businesses-and-organisations/international-tax-for-business/gst-on-imported-goods-and-services/gst-on-imported-services-and-digital-products" target="_blank">Australian Taxation Office</a>.</div></div><div data-component-type="text"><div>If you are a registered business in Australia with an ABN from the Australian Taxation Office, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>You can add your ABN to your Wix account by updating your payment details. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ ABN to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/11/11/f09f773b-2ec1-4963-a2fe-2afc94320807/edef0b2d-1d0e-40e5-a93b-70d399e510cd.png" alt="A screenshot showing how to update the payment details for a subscription in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your tax number to the <strong>ABN </strong>field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Australia.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is an ABN?</h4><div class="collapsible-content"><div>Australian business number (ABN) is a tax ID issued to businesses that identifies your business to the government. It is a unique 11-digit number. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have an ABN, Wix will charge and collect GST on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if my business is tax exempt, but I was charged GST?</h4><div class="collapsible-content"><div>If your business is tax exempt but you were charged GST for purchasing or renewing a Wix service, please <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">contact Wix Customer Care</a> for an exemption request.</div></div></div></div>

From July 2021, Wix is required to collect tax on certain subscriptions, applications and products based on such items’ taxability in Canada.Depending on your location, you may be subject to Goods and...

About Tax in Canada

<div data-component-type="text"><div>From <strong>July 2021</strong>, Wix is required to collect tax on certain subscriptions, applications and products based on such items’ <a href="https://www.canada.ca/en/revenue-agency/programs/about-canada-revenue-agency-cra/federal-government-budgets/faq-relation-electronic-commerce-supplies.html" target="_blank">taxability in Canada</a>.</div></div><div data-component-type="text"><div>Depending on your location, you may be subject to Goods and Services Tax (GST), Harmonized Sales Tax (HST), Provincial Sales Tax (PST), Québec Sales Tax (QST), or a combination of some of these taxes.</div></div><div data-component-type="text"><div>If you are a GST/HST registered business in Canada with a GST/HST number from the Canada Revenue Agency, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>If you are also a QST registered business in Canada with a QST ID, you may be eligible for a QST exemption.</div></div><div data-component-type="text"><div>You can add your GST/HST number and your QST number to your Wix account by updating your payment details. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>For users in British Columbia, PST applies even if you add a GST/HST number. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ GST/HST number and your QST number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>. </li>  <li>Re-enter your card details and add your tax IDs to the <strong>GST/HST/QST ID </strong>fields as applicable. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/05/15/61bcd480-7d36-4b83-83d4-4207f6e74602/df69dfbd-738f-4e32-8c9e-8fea54aea704.png" alt="A screenshot showing where to enter your Canadian tax ID for premium subscriptions in a Wix account." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Canada.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a GST/HST tax identification number?</h4><div class="collapsible-content"><div>For businesses and organizations, a tax identification number is a unique 9-digit business number issued by the Canada Revenue Agency. The 9-digit number is usually followed by two letters (program identifier) and 4 digits (reference number). </div><div><br /></div><div>An example tax ID number looks like this: 123456789RT0001</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge GST/HST on some subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to Canadian tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. Depending on your location, you may be subject to Goods and Services Tax (GST), Harmonized Sales Tax (HST), Provincial Sales Tax (PST), Québec Sales Tax (QST), or a combination of these taxes.</div></div></div></div>

From July 14, 2021, Wix started charging Value Added Tax (VAT) on our services to customers in Chile in accordance with the Chilean tax code.If you are a VAT registered business in Chile with a VAT nu...

About VAT in Chile

<div data-component-type="text"><div>From <strong>July 14, 2021</strong>, Wix started charging Value Added Tax (VAT) on our services to customers in Chile in accordance with the <a data-composite="true" href="https://www.bcn.cl/leychile/navegar?idNorma=6369" target="_blank">Chilean tax code</a>.</div></div><div data-component-type="text"><div>If you are a VAT registered business in Chile with a VAT number from the Servicio de Impuestos Internos, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>You can add your VAT number to your Wix account by updating your payment details. The exemption will apply from the next payment after that date.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ VAT number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details.</strong></li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/19/a469ef40-c401-4885-b552-6c062dcc3aac/43965b5d-7738-4877-8010-d803f234fb5e.png" alt="A screenshot showing how to edit payment details for a Wix subscription." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your VAT Number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Chile.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a tax identification number?</h4><div class="collapsible-content"><div>The tax identification number is a unique 9-digit number in the format XX.XXX.XXX-X. It identifies a person or entity as registered for VAT (﻿RUT or RUN number) and other tax purposes in Chile. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

Wix collects Value Added Tax (VAT) for services purchased by our customers in the European Union (EU). This is a legal requirement, according to EU VAT directives (Articles 358a to 369 Directive 2006/...

VAT When Paying for Wix Services in Europe

<div data-component-type="text"><div>Wix collects Value Added Tax (VAT) for services purchased by our customers in the European Union (EU). This is a legal requirement, according to EU VAT directives (Articles 358a to 369 Directive 2006/112/EC),</div></div><div data-component-type="text"><div>The rate of the VAT is set according to the billing address you enter when purchasing a Wix product or service.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Wix's VAT ID:</div><div class="info-content"><div>Wix is registered in the EU and has an EU VAT ID - <strong>EU442008451</strong>. This appears on your invoice if you are a European user. The 'EU' indicates that Wix is a Non-European company that is registered in the EU community, in order to collect and report EU VAT. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-your-eu-vat-id" level="3">Adding your EU VAT ID</h2></div><div data-component-type="text"><div>If you are a business in the EU and you have a registered, valid EU VAT ID, you can enter it on the purchase page and you will <strong>not</strong> be charged VAT.</div></div><div data-component-type="text"><div>If you are a business and you leave the VAT ID field blank, we may be obligated to collect VAT from you for this purchase.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>If you are an individual, leave the VAT field blank. You do not need to enter a VAT ID to complete the purchase.</div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>The VAT information you enter applies to future invoices only (including your current purchase). While you can <a data-composite="true" href="https://support.wix.com/en/article/updating-your-invoices-for-wix-services" target="">update your current invoices</a>, some fields cannot be changed. For example, VAT ID and Country cannot be changed for current invoices which relate to previous purchases. </div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To add your EU VAT ID:</h2></div><div data-component-type="text"><ol>
  <li>Select your purchase from Wix and proceed to the checkout.</li>  <li>Enter your other payment and billing details.</li>  <li>Enter your VAT ID in the <strong>VAT ID</strong> field.<br />
<strong>Tip</strong>: You can verify your VAT ID using the <a data-composite="true" href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_en.htm" target="_blank">European Commission's VIES VAT validation tool.</a> </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2022/11/22/f78074c3-017c-416d-8c7f-f1cef6ada278/bc57d35a-9a7b-45ff-80d7-6adb5609a812.png" alt="A screenshot showing the VAT ID field in the invoice details section of the Wix checkout screen." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="resolving-an-invalid-vat-id-error-message" level="3">Resolving an 'Invalid VAT ID' error message</h2></div><div data-component-type="text"><div>If you are currently located in Europe and receive an error message stating that your VAT ID is invalid, you can check that your VAT ID is valid on the VAT Information Exchange System (VIES) of the European Commission.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/12/19/baaf9864-f8b0-49cb-be6b-b114cef17f02/a1226a42-ffd4-4336-8920-7419243dc3ad.png" alt="A screenshot showing an example of the Invalid VAT ID error message." /></div></div><div data-component-type="text"><div>If your VAT ID is not valid, leave the VAT field blank, or contact the taxation department in your country of residence to find out why it is invalid.</div></div><div data-component-type="heading"><h2 id="" level="4">To resolve an 'Invalid VAT ID' error message:</h2></div><div data-component-type="text"><ol>
  <li>If your business is registered in the EU, <a data-composite="true" href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_en.htm" target="">check that your VAT ID is valid on the VIES system</a>. <br />
<strong>Note:</strong> If you have confirmed that your VAT ID is valid and you still receive the 'invalid VAT ID' message, the VIES system is likely temporarily unavailable.</li>  <li>(If valid) Wait a while and try making the payment again. We also recommend clearing your browser's <a data-composite="true" href="https://support.wix.com/en/article/clearing-wix-cookies-from-your-browser" target="">cookies</a> and <a data-composite="true" href="https://support.wix.com/en/article/clearing-your-browsers-cache" target="">cache</a> before retrying.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Still getting the invalid VAT ID error message?</div><div class="info-content"><div>If, after trying the steps above, you are still unable to complete your purchase, <a data-composite="true" href="http://www.wix.com/contact/en?openContact=true" target="">contact Wix customer care</a> so we can look into the issue.</div></div></div></div>

From May, 2024, Wix started charging Value Added Tax (VAT) on our services to customers in Kazakhstan.If you are a VAT registered business in Kazakhstan with a Business Identification Number (BIN) fro...

About Tax in Kazakhstan

<div data-component-type="text"><div>From<strong> May, 2024</strong>, Wix started charging Value Added Tax (VAT) on our services to customers in Kazakhstan.</div></div><div data-component-type="text"><div>If you are a VAT registered business in Kazakhstan with a Business Identification Number (BIN) from the Kazakhstan State Revenue Committee, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>You can add your BIN to your Wix account by updating your payment details. The tax exemption will apply to the next subscription payment. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ tax ID to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update payment method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>. </li>  <li>Re-enter your payment information, and add your tax ID to the <strong>BIN </strong>field. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/08/19/bcd2ed19-c599-4f4e-8616-4e46bd8a3ab5/f30119bf-13ff-49ee-9987-abb6516ec701.png" alt="A screenshot showing where to enter your BIN tax ID for subscriptions in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Kazakhstan.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a BIN tax identification number?</h4><div class="collapsible-content"><div>A Business Identification Number (BIN) is a tax ID issued by the State Revenue Committee in Kazakhstan to businesses and organizations resident in Kazakhstan. </div><div><br /></div><div>The BIN is a unique 12-digit number and is made up of five parts, which identify the type of entity and date of registration. The 5th digit in a valid BIN will always be 4, 5, or 6.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From July 14, 2021, Wix started charging Sales and Service Tax (SST) on our services to customers in Malaysia in accordance with the Service Tax Act of 2018.This means that the price of subscriptions ...

About Sales and Service Tax (SST) in Malaysia

<div data-component-type="text"><div>From <strong>July 14, 2021</strong>, Wix started charging Sales and Service Tax (SST) on our services to customers in Malaysia in accordance with the <a data-composite="true" href="https://mystods.customs.gov.my/" target="_blank">Service Tax Act of 2018</a>.</div></div><div data-component-type="text"><div>This means that the price of subscriptions has increased to include Sales and Service Tax.</div></div><div data-component-type="text"><div>If you’re an SST-registered business in Malaysia, update your payment details to ensure that your SST registration number appears on the invoice of your next payment. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ SST number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update payment method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/19/c45eeb3b-e169-4ab7-93c3-f7f4586b6f1f/15792fbe-257a-45b8-90c3-484c1cba35bd.png" alt="A screenshot showing how to edit the payment information for a subscription in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your SST registration number to the <strong>SST registration  number</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click below for answers to common questions about SST in Malaysia. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is an SST number? </h4><div class="collapsible-content"><div>Sales and Service Tax (SST) is a tax on the consumption or use of goods and services. An SST ID is a 15-character tax ID issued to businesses and organizations in Malaysia. It usually begins with a letter, for example W88888888888888.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect SST on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From July 14, 2021, Wix started charging Value Added Tax (VAT) on our services to customers in Moldova in accordance with the Moldovan Tax Code.If you are a VAT registered business in Moldova with a V...

About VAT in Moldova

<div data-component-type="text"><div>From <strong>July 14, 2021</strong>, Wix started charging Value Added Tax (VAT) on our services to customers in Moldova in accordance with the <a data-composite="true" href="https://sfs.md/ru/voprosy-bazy-dannyh-obobshcheniya/31#2753" target="_blank">Moldovan Tax Code</a>.</div></div><div data-component-type="text"><div>If you are a VAT registered business in Moldova with a VAT number from the Serviciul Fiscal de Stat, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>You can add your VAT number to your Wix account by updating your payment details. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ VAT number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/19/87881a80-f84e-46b2-b532-83e6a36aa51b/077e8801-4021-4eb4-bf00-b36dc261a71f.png" alt="A screenshot showing how to update the payment details for a subscription in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your VAT Number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Moldova.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a VAT ID?</h4><div class="collapsible-content"><div>Value Added Tax (VAT) is a tax on the consumption or use of goods and services. A VAT ID is a 7-digit number (with the optional prefix MD) issued to businesses and organizations in Moldova. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

Wix charges Goods and Services Tax (GST) on our services to customers in Singapore in accordance with the Inland Revenue Authority of Singapore. If you are a GST-registered business in Singapore, you ...

About Goods and Services Tax in Singapore

<div data-component-type="text"><div>Wix charges Goods and Services Tax (GST) on our services to customers in Singapore in accordance with the <a data-composite="true" href="https://www.iras.gov.sg/taxes/goods-services-tax-(gst)/basics-of-gst/goods-and-services-tax-(gst)-what-it-is-and-how-it-works" target="_blank">Inland Revenue Authority of Singapore</a>. </div></div><div data-component-type="text"><div>If you are a GST-registered business in Singapore, you may be eligible for a tax exemption. You can add your GST registration number to your Wix account by updating your payment details.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ GST number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update payment method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/10/10/d8fec660-a1d8-4c47-847d-b5abe217aaaf/cb509831-96b1-4f8e-a37d-84dba6a9b122.png" alt="A screenshot showing how to edit payment information for a subscription in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your GST number to the <strong>GST Registration Number</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Singapore.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a GST number?</h4><div class="collapsible-content"><div>A GST number is a tax ID issued to a business or person registered under the GST Act in Singapore. GST numbers can be checked at the <a data-composite="true" href="https://mytax.iras.gov.sg/ESVWeb/default.aspx?target=GSTListingSearch" target="_blank">Inland Revenue Authority of Singapore’s</a> website.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect GST on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From July 14, 2021, Wix started charging Value Added Tax (VAT) on our services to customers in South Korea in accordance with the South Korean tax code.If you are a VAT registered business in South Ko...

About VAT in South Korea

<div data-component-type="text"><div>From<strong> July 14, 2021</strong>, Wix started charging Value Added Tax (VAT) on our services to customers in South Korea in accordance with the South Korean tax code.</div></div><div data-component-type="text"><div>If you are a VAT registered business in South Korea with a VAT number from the South Korean National Tax Service, you may be eligible for a tax exemption. </div></div><div data-component-type="text"><div>You can add your VAT number to your Wix account by updating your payment details. The exemption will apply from the next payment after that date.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ VAT number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/05/19/c01ac82d-85fa-4762-a05b-9bf07f0c9c61/d13607e4-5e60-4606-8cbf-dc8840270674.png" alt="A screenshot showing how to edit payment information for a Wix subscription." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your VAT Number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in South Korea.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a tax identification number?</h4><div class="collapsible-content"><div>Value Added Tax (VAT) is a tax on the consumption or use of goods and services. A VAT ID is a 10-digit number issued to businesses and organizations registered for VAT in South Korea.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From October 18th, 2021, Wix started charging Value Added Tax (VAT) on our services to customers in Taiwan in accordance with the Value-Added and Non-Value-Added Business Tax Act. You’ll see this tax ...

About VAT in Taiwan

<div data-component-type="text"><div>From <strong>October 18th, 2021</strong>,<strong> </strong>Wix started charging Value Added Tax (VAT) on our services to customers in Taiwan in accordance with the<strong> </strong><a data-composite="true" href="https://law.moj.gov.tw/Eng/LawClass/LawAll.aspx?pcode=G0340080" target="">Value-Added and Non-Value-Added Business Tax Act</a>. You’ll see this tax added to your next renewal payment.</div></div><div data-component-type="text"><div>If you’re a VAT-registered business in Taiwan, add your VAT number to your Wix account to get a tax exemption on your next payment.</div></div><div data-component-type="text"><div>You can add your VAT number to your Wix account by updating your payment details. The exemption will apply from the next payment after that date.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ VAT number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update Payment Method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li>  <li>Re-enter your card details and add your VAT Number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in Taiwan.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a tax identification number?</h4><div class="collapsible-content"><div>The VAT number is a unique 8-digit number assigned to registered businesses in Taiwan. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From October 18th, 2021, Wix.com started charging Value Added Tax (VAT) on our services to customers in the United Arab Emirates (UAE), in accordance with the Common VAT Agreement of the States of the...

About VAT in UAE

<div data-component-type="text"><div>From <strong>October 18th, 2021</strong>, Wix.com started charging Value Added Tax (VAT) on our services to customers in the United Arab Emirates (UAE), in accordance with the <a data-composite="true" href="https://u.ae/en/information-and-services/finance-and-investment/taxation/vat" target="_blank">Common VAT Agreement of the States of the Gulf Cooperation Council</a>. You’ll see this tax added to your next renewal payment.</div></div><div data-component-type="text"><div>If you’re a VAT-registered business in UAE, add your VAT number to your Wix account to get a tax exemption on your next payment.<strong> </strong></div></div><div data-component-type="text"><div>You can add your VAT number to your Wix account by updating your payment details. The exemption will apply from the next payment after that date.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ tax ID to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update payment method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li>  <li>Re-enter your card details and add your VAT Number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Update</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about tax in the UAE.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a VAT ID?</h4><div class="collapsible-content"><div>Value Added Tax ( VAT) is a tax on the consumption or use of goods and services. A VAT ID is a 15-digit tax ID issued to businesses and organizations resident in UAE. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I do not have a tax identification number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

Wix charges Value Added Tax (VAT) on premium subscriptions, applications and products in Ukraine.If you are a registered business in Ukraine, you may be eligible for a tax exemption. You can add your ...

About VAT in Ukraine

<div data-component-type="text"><div>Wix charges Value Added Tax (VAT) on premium subscriptions, applications and products in Ukraine.</div></div><div data-component-type="text"><div>If you are a registered business in Ukraine, you may be eligible for a tax exemption. You can add your VAT ID to your Wix account by updating your payment details. The exemption will apply from the next payment after that date.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="updating-your-payment-details" level="3">Updating your payment details</h2></div><div data-component-type="text"><div>Update your payment details in your Wix account by adding your﻿ VAT number to get your tax exemption.</div></div><div data-component-type="heading"><h2 id="" level="4">To update your payment details:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2021/04/29/68d25ee7-e663-4769-8323-bd25d8cca83b/85eeb364-5d6f-4fb0-baae-bd81cc992242.png" /> next to the relevant subscription.</li>  <li>Click <strong>Update payment method</strong>.</li>  <li>Select the subscriptions you wish to update and click <strong>Next</strong>. </li>  <li>Click <strong>Edit Details</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/11/11/c41fc8f9-45a6-4859-a8ae-53933969f2f7/ada1c6b4-4187-410d-81cb-07e7c2d205b7.png" alt="A screenshot showing how to update the payment details for a subscription in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Re-enter your card details and add your VAT number to the <strong>VAT ID</strong> field. </li>  <li>Click <strong>Save</strong>.  </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about VAT in Ukraine.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a VAT ID number?</h4><div class="collapsible-content"><div>Value Added Tax (VAT) is a tax on the consumption or use of goods and services. In Ukraine, a VAT ID is a unique 10 or 12 digit number that identifies a person or entity as being registered for VAT in Ukraine.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I don't have a VAT ID number?</h4><div class="collapsible-content"><div>If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix determine which customers are subject to tax?</h4><div class="collapsible-content"><div>The tax charge is based on the billing account address. </div></div></div></div>

From February 2020, Wix started collecting sales tax on certain subscriptions, applications and products based on item taxability. Note:Sales tax is charged according to the billing address (zip code)...

About Sales Tax in The United States

<div data-component-type="text"><div>From February 2020, Wix started collecting sales tax on certain subscriptions, applications and products based on item taxability. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Note:</div><div class="info-content"><div>Sales tax is charged according to the billing address (zip code) entered with your credit card information and type of subscription purchased. Please ensure your billing information is correct. If it's not, <a data-composite="true" href="https://support.wix.com/en/article/managing-your-payment-methods-for-wix-services#updating-a-payment-method" target="">you can update your billing information</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">About this change</h2></div><div data-component-type="text"><div>In June 2018, the United States Supreme Court (in South Dakota v. Wayfair, Inc.) held that states may charge sales tax on purchases that are made from out-of-state sellers, even if the seller does not have a physical presence in the taxing state. This provides states the ability to collect sales tax based on an economic locale, regardless of any physical locale.</div></div><div data-component-type="text"><div>States may now collect sales tax from out-of-state sellers that sell their products online, subject to certain rules. Since the time of the Wayfair decision, most states have enacted Wayfair-type rules with varying effective dates.</div></div><div data-component-type="text"><div>Given these rules, Wix.com Ltd. is now subject to tax in many more states and, as such, is complying as required by law. In light of the above, you may notice sales tax is being applied, as appropriate, on your billing statements.</div></div><div data-component-type="text"><div>Learn more about <a href="https://taxfoundation.org/2020-sales-taxes/">how US sales tax is calculated</a>, and see a general indication of US sales tax rates per state.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">FAQs about sales tax in the United States</h2></div><div data-component-type="text"><div><strong>What happens if my business is tax exempt?</strong></div><div>If your business is exempt from US sales tax, but you were charged a tax fee for purchasing/ renewing a Wix service, please contact <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">Wix Customer Care</a> for an exemption request.</div><div><br /></div><div><strong>How does Wix determine which customers are subject to US tax?</strong></div><div>Sales tax is charged according to the billing address (zip code) entered with your credit card information and type of subscription purchased. Please ensure your billing information is correct.</div></div>

Wix currently accepts payment by credit / debit card. Depending on your location, Wix also accepts PayPal payments.At this time, it is not possible to purchase a paid service from Wix using any paymen...

Request: Additional Payment Methods Accepted by Wix

<div data-component-type="text"><div>Wix currently accepts payment by credit / debit card. Depending on your location, Wix also accepts PayPal payments.</div></div><div data-component-type="text"><div>At this time, it is not possible to purchase a paid service from Wix using any payment method <strong>not</strong> mentioned above.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated. Feel free to <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact Customer Care</a> to suggest additional payment methods.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about payment for Wix services.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What credit cards does Wix accept for payment? </h4><div class="collapsible-content"><div>Wix accepts all major credit cards including VISA, Mastercard, American Express, Discover, JCB, Diners, and UnionPay.</div><div><strong>Note</strong>: UnionPay payment is not yet available to all users.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What debit cards does Wix accept for payment? </h4><div class="collapsible-content"><div>Wix accepts Visa and Mastercard debit cards.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use PayPal to pay for Wix services? </h4><div class="collapsible-content"><div>You can use PayPal to purchase a Premium plan or Studio plan, a domain, or items from the Wix Logo Maker. Find out more about <a data-composite="true" href="https://support.wix.com/en/article/using-paypal-to-pay-for-wix-services-684702" target="">using PayPal as a payment method</a>.<br />
<strong>Note:</strong> PayPal as a payment method is not yet available in all regions.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does Wix accept payments over the phone?</h4><div class="collapsible-content"><div>No. Wix cannot accept payment over the phone due to <a data-composite="true" href="https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance" target="">PCI Compliance</a>, because all phone conversations with Wix Customer Care are recorded and monitored.</div></div></div></div>

Currently, it is not possible to access the billing information for Wix services from a mobile device.Tip:You can access your Billing History at any time while using a desktop device.We are always wor...

Request: Accessing Your Billing Information From a Mobile Device

<div data-component-type="text"><div>Currently, it is not possible to access the billing information for Wix services from a mobile device.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can <a data-composite="true" href="https://manage.wix.com/account/billing-history" target="_blank">access your Billing History</a> at any time while using a desktop device.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

Currently, it is not possible to pay for Wix services in installments (i.e. to spread payments over a number of months).We are always working to update and improve our products, and your feedback is g...

Request: Paying for Wix Services in Installments

<div data-component-type="text"><div>Currently, it is not possible to pay for Wix services in installments (i.e. to spread payments over a number of months).</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to purchase Wix services using PayU Net Banking (in India).We are always working to update and improve our products, and your feedback is greatly appreciated.

Request: Purchasing Wix Services Using PayU Net Banking

<div data-component-type="text"><div>Currently, it is not possible to purchase Wix services using PayU Net Banking (in India).</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently it is not possible to pay for Wix premium services using Oxxo or similar offline payment methods. We are always working to update and improve our products, and your feedback is greatly appre...

Request: Using Oxxo to Pay for Wix Premium Services

<div data-component-type="text"><div>Currently it is not possible to pay for Wix premium services using Oxxo or similar offline payment methods. </div></div><div data-component-type="text"><span style="color: rgb(32, 69, 94); font-family: helvetica-neue, helvetica-neue-latin, helvetica-neue-cyrillic, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We are always working to update and improve our products, and your feedback is greatly appreciated.</span></div>

We are excited to announce that it is now possible to pay for Wix Premium Services using PayPal.You need to register for a PayPal account to do so.  Learn more about using Paypal to pay for Wix servic...

Request: Using PayPal to Purchase a Wix Premium Service

<div data-component-type="text"><div>We are excited to announce that it is now possible to pay for Wix Premium Services using PayPal.</div></div><div data-component-type="text"><div>You need to register for a PayPal account to do so.  </div></div><div data-component-type="text"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/using-paypal-to-pay-for-wix-services-684702" target="">using Paypal to pay for Wix services</a> and <a data-composite="true" href="https://support.wix.com/en/article/using-paypal-to-purchase-a-premium-plan" target="">using PayPal to purchase a Premium plan</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This feature may not yet be available in all regions.</div></div></div></div>

We are happy to announce that you can now let clients pay for Wix Premium plans using a payment request in Wix Studio. Once you send a request, your client can review the plan and upgrade the site the...

Billing Request: Sending Payment Requests for Clients' Subscriptions

<div data-component-type="text"><div>We are happy to announce that you can now <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-letting-clients-pay-for-premium-plans-via-a-payment-request" target="">let clients pay for Wix Premium plans using a payment request</a> in Wix Studio. Once you send a request, your client can review the plan and upgrade the site themselves.</div></div>

Your storage and bandwidth requirements are important factors to keep in mind to make sure that your website runs as smoothly as possible.How much storage or bandwidth you need depends on a few things...

About Storage and Bandwidth

<div data-component-type="text"><div>Your storage and bandwidth requirements are important factors to keep in mind to make sure that your website runs as smoothly as possible.</div></div><div data-component-type="text"><div>How much storage or bandwidth you need depends on a few things, like the content you display on your site, and how many people visit your site.</div></div><div data-component-type="text"><div>For example, if your site contains a lot of video content or high-quality images, you may have higher storage requirements. If your site receives a lot of traffic, you may have higher bandwidth requirements. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="storage" level="2">Storage</h2></div><div data-component-type="text"><div>Storage refers to how much content (including images and files uploaded to your site) you can store on our servers.</div></div><div data-component-type="text"><div>You might want to upgrade your site if you have a lot of video or high-grade image content. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can check how much storage you're using in the <a target="_blank" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/storage-manager?&amp;title=Select%20a%20site&amp;buttonText=Go+to+Manage+Storage">Manage Storage section of your site dashboard</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="bandwidth" level="2">Bandwidth</h2></div><div data-component-type="text"><div>Bandwidth determines how much data your visitors can view at a certain time. Wix sites can handle thousands of visitors at the same time.</div></div><div data-component-type="text"><div>You can upgrade your site at any time if your site experiences a high amount of traffic. All site upgrades include unlimited bandwidth to ensure that visitors have a smooth experience on your site.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>We'll let you know if your free site comes close to exceeding its data transfer limits.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="increasing-storage-and-bandwidth" level="2">Increasing storage and bandwidth</h2></div><div data-component-type="text"><div>Free Wix sites come with up to 500MB of storage and up to 1GB bandwidth. </div></div><div data-component-type="text"><div>You can increase your site's storage and bandwidth at any time by <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">upgrading your site</a>. Upgrades are available for <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">sites built on the Wix Editor</a> and for <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">sites built with Wix Studio</a>. </div></div><div data-component-type="text"><div><strong>Premium plans:</strong></div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Plan Name</div></th><th><div>Storage</div></th><th><div>Bandwidth</div></th></tr></thead><tbody><tr><td><div>Light</div></td><td><div>2 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Core</div></td><td><div>50 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Business</div></td><td><div>100 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Business Elite</div></td><td><div>Unlimited</div></td><td><div>Unlimited</div></td></tr></tbody></table></div></div><div data-component-type="text"><div> <strong>Studio plans:</strong></div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th><div>Plan Name</div></th><th><div>Storage</div></th><th><div>Bandwidth</div></th></tr></thead><tbody><tr><td><div>Basic</div></td><td><div>10 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Standard</div></td><td><div>50 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Plus</div></td><td><div>120 GB</div></td><td><div>Unlimited</div></td></tr><tr><td><div>Elite</div></td><td><div>Unlimited</div></td><td><div>Unlimited</div></td></tr></tbody></table></div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
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             Click to view site upgrade options    
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        <a target="_blank" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
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We’ve grown the capabilities of the Wix Editor website builder to meet the rapidly changing needs of your brand, with advanced design features, tailored eCommerce, SEO tools, marketing solutions, dev ...

Choosing a Premium Plan

<div data-component-type="text"><div>We’ve grown the capabilities of the Wix Editor <a data-composite="true" href="https://www.wix.com" target="">website builder</a> to meet the rapidly changing needs of your brand, with advanced design features, tailored eCommerce, SEO tools, marketing solutions, dev tools, and much more.</div></div><div data-component-type="text"><div>View our newest Premium plan offers and see a wide range of benefits for your site, tailored for commercial, professional, and individual brands. </div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
        Click to view our plans
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        View Plans
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</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="types-of-plans" level="3">Types of plans</h2></div><div data-component-type="text"><div>We have different types of plans to suit your needs.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/03/08/b9987bd5-d7e1-44c7-9857-e7e17a72d7d4/025b6729-2107-4d02-9d73-0608d2657a79.png" alt="A screenshot of the available Wix Premium plans for sites built on Wix Editor." /></div></div><div data-component-type="heading"><h2 id="light" level="4">Light</h2></div><div data-component-type="text"><div>For a site that’s focused on establishing an online presence, our <strong>Light</strong> plan allows you to create a great looking and easy-to-use site, free from Wix branding and with a custom domain.</div></div><div data-component-type="heading"><h2 id="core-and-business" level="4">Core and Business</h2></div><div data-component-type="text"><div>If you need business features like eCommerce and payments, check out our <strong>Core</strong> and <strong>Business</strong> plans. These plans come with a custom domain, as well as a modern marketing suite and an effective range of business tools.</div></div><div data-component-type="heading"><h2 id="business-elite" level="4">Business Elite</h2></div><div data-component-type="text"><div>For high-traffic businesses that need custom functionality, our <strong>Business Elite</strong> option offers access to Wix’s most advanced capabilities and infrastructure. Create multiple sites that transact in a variety of languages and currencies. Integrate custom API solutions, and rely on us to provide unparalleled uptime and client support.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="premium-plan-features" level="3">Premium plan features</h2></div><div data-component-type="text"><div>All plans allow you to have a <a data-composite="true" href="https://support.wix.com/en/article/about-domains" target="">custom domain</a>, 24/7 Wix Customer Care, and the removal of Wix branding as standard. Browse the options below to get an overview of each plan and to see which package can best help your business.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Light</h4><div class="collapsible-content"><div>The Light plan includes:</div><ul>
  <li>24/7 Wix Customer Care</li>  <li>2 collaborators</li>  <li>2GB storage</li>  <li>4 lead-capture forms
    <ul>
      <li>Up to 10 fields per form</li>      <li>Up to 3 steps per form</li>      <li>Up to 3 conditions per form</li>      <li>Up to 2 submission email recipients</li>    </ul>  </li>  <li>Automated marketing tools</li>  <li>Option to connect your own domain</li>  <li>Basic developer platform</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Core</h4><div class="collapsible-content"><div>The Core plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>24/7 Wix Customer Care</li>  <li>5 collaborators</li>  <li>50GB storage</li>  <li>Site analytics</li>  <li>Customer accounts</li>  <li>Site chat</li>  <li>10 lead-capture forms
    <ul>
      <li>Up to 50 fields per form</li>      <li>Up to 50 steps per form</li>      <li>Up to 50 conditions per form</li>      <li>Up to 7 submission email recipients</li>      <li>File upload field</li>      <li>Signature field</li>    </ul>  </li>  <li>Automated marketing tools (including site chat)</li>  <li>Accept payments</li>  <li>Sell products online</li>  <li>Point of Sale (POS)</li>  <li>Booking functionality</li>  <li>Option to connect your own domain</li>  <li>Basic developer platform</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Business</h4><div class="collapsible-content"><div>The Business plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>24/7 Wix Customer Care</li>  <li>10 collaborators</li>  <li>100GB storage</li>  <li>Site analytics</li>  <li>Customer accounts</li>  <li>Site chat</li>  <li>25 lead-capture forms
    <ul>
      <li>Up to 75 fields per form</li>      <li>Up to 75 steps per form</li>      <li>Up to 75 conditions per form</li>      <li>Up to 20 submission email recipients</li>      <li>File upload field</li>      <li>Signature field</li>      <li>File download</li>    </ul>  </li>  <li>Automated marketing tools (including site chat)</li>  <li>Accept payments</li>  <li>Sell products online</li>  <li>Point of Sale (POS)</li>  <li>Automated sales tax (100 transactions per month)</li>  <li>Booking functionality</li>  <li>Option to connect your own domain</li>  <li>Standard <a data-composite="true" href="https://support.wix.com/en/article/velo-about-premium-packages" target="">developer platform</a></li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Business Elite</h4><div class="collapsible-content"><div>The Business Elite plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>Priority Customer Care</li>  <li>100 collaborators</li>  <li>Unlimited storage</li>  <li>Site analytics</li>  <li>Customer accounts</li>  <li>Site chat</li>  <li>75 lead-capture forms
    <ul>
      <li>Up to 100 fields per form</li>      <li>Up to 100 steps per form</li>      <li>Up to 100 conditions per form</li>      <li>Up to 20 submission email recipients</li>      <li>File upload field</li>      <li>Signature field</li>      <li>File download</li>    </ul>  </li>  <li>Automated marketing tools (including site chat)</li>  <li>Accept payments</li>  <li>Sell products online</li>  <li>Point of Sale (POS)</li>  <li>Automated sales tax (500 transactions per month)</li>  <li>Booking functionality</li>  <li>Advanced eCommerce tools</li>  <li>Option to connect your own domain</li>  <li>Priority Customer Care</li>  <li>Advanced <a data-composite="true" href="https://support.wix.com/en/article/velo-about-premium-packages" target="">developer platform</a></li></ul></div></div></div><div data-component-type="text"><div>For a detailed breakdown of each plan and to discover how Wix can best help your business, <a data-composite="true" href="https://www.wix.com/upgrade/website?referralAdditionalInfo=HelpCenter" target="_blank">visit our upgrade page</a>. If you have additional questions, please feel free to <a data-composite="true" href="https://www.wix.com/contact" target="_blank">contact Wix Customer Care</a> and we'll be happy to help you. </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click on a question below to learn more about Premium plans.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why am I asked to upgrade if I already purchased a plan?</h4><div class="collapsible-content"><div>Since different plans offer different features, it's possible that you're trying to use a feature that's not included in your plan. For example, if you purchased the Light plan, you won't be able to accept payments through your site. Go to <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> to check which plan you purchased.</div><div><br /></div><div>Another possibility is that you upgraded the wrong site. Site plans are valid for a single site only. However, if you upgraded the wrong site, you can easily <a data-composite="true" href="https://support.wix.com/en/article/assigning-a-premium-plan-to-a-different-site-in-your-wix-account" target="">reassign the plan</a> to the correct one.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I access all Wix products without purchasing a plan?</h4><div class="collapsible-content"><div>Free Wix sites offer access to most, but not all, Wix products. Some products, such as Velo by Wix, provide a limited degree of access. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/using-velo-with-a-free-wix-site" target="">using Velo with a free Wix site</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I get my free domain?</h4><div class="collapsible-content"><div>Selected yearly or multi-year plans come with a <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">1 Year Free Domain voucher</a>. You can choose your own domain name with suffixes such as .com, .net, and .org, among others. You can find your available vouchers <a data-composite="true" href="https://manage.wix.com/account/vouchers?referralAdditionalInfo=%7Btheir" target="_blank">in your Premium Vouchers page</a>. </div><div><br /></div><div><strong>Notes:</strong></div><ul>
  <li>The domain voucher is only included with the first time purchase of a yearly upgrade plan and cannot be used for renewals or upgrades. </li>  <li>The voucher is redeemable within 60 days of your purchase, and can only be used to purchase a new domain from Wix.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I get my own personalized email address?</h4><div class="collapsible-content"><div>Once you have your own domain, you can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-purchasing-a-personalized-business-email" target="">purchase a Google Workspace plan</a> to get a custom email address, such as info@mystunningwebsite.com. The Google Workspace plans include access to Google Calendar, Docs, Sheets and Slides.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can I find my billing information?</h4><div class="collapsible-content"><div>To view your billing information and history, sign into your Wix account and go to <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What payment methods are accepted for plan subscriptions?</h4><div class="collapsible-content"><div>Wix accepts a wide range of payment methods, including major cards such as VISA, MasterCard, American Express, Discover, JCB and Diners. Other payment methods may also be available depending on where you are located.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I know if an enterprise solution is right for my business?</h4><div class="collapsible-content"><div>The Wix Studio enterprise solution provides large-scale businesses with the agility they need. The enterprise solution offers powerful and customized solutions for leading businesses. With an exclusive <a data-composite="true" href="https://www.wix.com/studio/enterprise/multi-site-management" target="">multi-site dashboard</a>, businesses can access account-level tools that boost efficiency with access to centralized assets management, account data, marketing tools, and more. Learn more about <a data-composite="true" href="https://www.wix.com/studio/enterprise" target="_blank">our enterprise solution</a>. </div></div></div></div>

Use all the advanced features of Wix Studio to build your clients' sites. These include access to multiple workspaces, the state-of-the-art Studio Editor and all the additional features to help your t...

Choosing a Studio Plan

<div data-component-type="text"><div>Use all the advanced features of Wix Studio to build your clients' sites. These include access to multiple workspaces, the state-of-the-art Studio Editor and all the additional features to help your team, agency and projects run smoothly.</div></div><div data-component-type="text"><div>To upgrade any site you have built in Wix Studio, you need to purchase a Wix Studio plan. Wix Studio plans offer many benefits including the removal of Wix Studio branding, SEO and marketing tools, enterprise-grade security, a custom domain, and much more. </div></div><div data-component-type="text"><div>Visit the Wix Studio plans page to read more about our plan offerings in detail and to choose the right plan for your client's requirements.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
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</div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/df73d4e5-2347-40cf-85a3-db0f959b301f/2024/11/20/8e5ab7f2-4800-48b6-b7a3-3789689561f2/a9fe5b86-1ec1-4977-9dd1-3e8549e585f5.png" alt="A screenshot of the Wix Studio plan options." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>If you have not joined Wix Studio yet and you want to see the pricing of the Wix Studio plans, log out of your account and <a data-composite="true" href="https://www.wix.com/premium-purchase-plan/studio" target="_blank">view the plans</a> in incognito mode.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="wix-studio-plan-options" level="3">Wix Studio plan options</h2></div><div data-component-type="text"><div>Browse the options below to get an overview of each Studio plan and to see which package is best suited to your client's site.</div></div><div data-component-type="heading"><h2 id="" level="4">Basic</h2></div><div data-component-type="text"><div>Basic is ideal for establishing an online brand presence. It includes all the fundamentals, plus 10GB media storage, 3 external site collaborators and 1,500 CMS items. Sites on this plan cannot accept payments.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about Basic plan features</h4><div class="collapsible-content"><div>The Basic plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>24/7 Customer Care</li>  <li>Collaboration tools
    <ul>
      <li>3 client accounts</li>      <li>Version management</li>      <li>Concurrent editing</li>      <li>Custom templates</li>      <li>Design libraries</li>    </ul>  </li>  <li>10GB storage</li>  <li>1,500 CMS items</li>  <li>4 CMS indexes</li>  <li>4 lead-capture forms (up to 50 fields per form)</li>  <li>Advanced SEO tools</li>  <li>Automated marketing tools</li>  <li>Developer platform</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Standard</h2></div><div data-component-type="text"><div>Standard is the perfect solution for small businesses that accept payments—a must for clients with eCommerce, Subscriptions, Bookings or Events sites. It includes 50GB media storage, 5 external site collaborators and 4,000 CMS items. Sites on this plan, and upwards, can add a POS integration to take payments in-person.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about Standard plan features</h4><div class="collapsible-content"><div>The Standard plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>24/7 Customer Care</li>  <li>Collaboration tools
    <ul>
      <li>5 client accounts</li>      <li>Version management</li>      <li>Concurrent editing</li>      <li>Custom templates</li>      <li>Design libraries</li>    </ul>  </li>  <li>50 GB storage</li>  <li>Accept payments</li>  <li>4,000 CMS items</li>  <li>4 CMS indexes</li>  <li>10 lead-capture forms (up to 75 fields per form)</li>  <li>Advanced SEO tools</li>  <li>Automated marketing tools</li>  <li>Developer platform</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Plus </h2></div><div data-component-type="text"><div>Plus is best for medium and large businesses that need to accept payments and require a wider range of capabilities than the Standard plan. It includes 120GB media storage, 10 external site collaborators and 20,000 CMS items.<br />
</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about Plus plan features</h4><div class="collapsible-content"><div>The Plus plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>Priority Customer Care</li>  <li>Collaboration tools
    <ul>
      <li>10 client accounts</li>      <li>Version management</li>      <li>Concurrent editing</li>      <li>Custom templates</li>      <li>Design libraries</li>    </ul>  </li>  <li>120GB storage</li>  <li>Accept payments</li>  <li>20,000 CMS items</li>  <li>4 CMS indexes</li>  <li>25 lead-capture forms (up to 100 fields per form)</li>  <li>Advanced SEO tools</li>  <li>Automated marketing tools</li>  <li>Developer platform</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Elite</h2></div><div data-component-type="text"><div>Elite is best suited to growing businesses looking to scale up. There's unlimited media storage, 500,000 CMS items and dedicated data infrastructure. Plus, a custom analytics reports and up to 100 external site collaborators.<br />
</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Learn more about Elite plan features</h4><div class="collapsible-content"><div>The Elite plan includes:</div><ul>
  <li>1 year free domain voucher (yearly plans only)</li>  <li>Priority Customer Care</li>  <li>Collaboration tools
    <ul>
      <li>100 client accounts</li>      <li>Version management</li>      <li>Concurrent editing</li>      <li>Custom templates</li>      <li>Design libraries</li>    </ul>  </li>  <li>Unlimited storage</li>  <li>Accept payments</li>  <li>500,000 CMS items</li>  <li>15 CMS indexes</li>  <li>25 lead-capture forms (up to 100 fields per form)</li>  <li>Advanced SEO tools</li>  <li>Automated marketing tools</li>  <li>Developer platform</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="4">Enterprise</h2></div><div data-component-type="text"><div>The Wix Studio enterprise solution is for large-scale businesses requiring agility and the ability to scale. Sites get all premium features, as well as unlimited site collaborators, a custom CMS quota, <a data-composite="true" href="https://www.wix.com/studio/enterprise/multi-site-management" target="">multi-site management</a>, centralized billing, single sign-on (SSO) and a dedicated account manager.<br />
</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about Wix Studio.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is Wix Studio?</h4><div class="collapsible-content"><div>Wix Studio is our new end-to-end web creation and management platform for Partners and agencies. Including a collaborative workspace, advanced Editor, specialized business tools and more, Wix Studio allows professionals to create outstanding sites for their clients.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a Studio plan?</h4><div class="collapsible-content"><div>Creating a website on Wix Studio is free. Upgrading a site with a Wix Studio plan gives the site premium features such as connecting a custom domain, removing Studio branding from your site, and more. </div><div><br /></div><div>Most Studio plans include a 1 year free domain voucher, which is only valid with a purchase of a new domain from Wix and cannot be used to renew or extend an existing domain. For best value, we recommend our yearly or multi-year plans.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I get a free domain?</h4><div class="collapsible-content"><div>Most yearly or multi-year Wix Studio plans come with a 1 year free domain voucher. You can choose from suffixes such as .com, .net, .org and more. Once you choose the perfect domain, your voucher will be waiting at checkout. </div><div><br /></div><div>This voucher is only included with the first-time purchase of a Studio plan. It is not included when renewing or upgrading an existing plan. The voucher is redeemable within 60 days following your purchase, and is only valid towards the purchase of a new domain from Wix. The free domain voucher cannot be used to renew an existing domain.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I try a Wix Studio plan for free?</h4><div class="collapsible-content"><div>Yes. You can try any Wix Studio plan and cancel within 14 days to receive a full refund—no questions asked. This applies to the first upgrade to a Studio plan. Plans are eligible for this refund in accordance with the <a data-composite="true" href="https://www.wix.com/about/terms-of-use" target="">Wix Terms of Use</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I know if the Enterprise plan is right for my business?</h4><div class="collapsible-content"><div>The Wix Studio enterprise solution gives leading businesses the power to create, launch and manage fully-customized sites and webpages at scale. We offer powerful solutions built for enterprise-level marketing, multi-site management for franchises and commerce. With the help of the Enterprise team, plans are tailored to match your business’s exact needs. Every customer receives dedicated account management, prioritized support and direct access to product experts to help you drive success for every project.</div><div><br /></div><div>Pricing varies based on project scope, required solutions and more. <a data-composite="true" href="https://www.wix.com/enterprise/form?referrer=kb-ent-rev-share-en" target="_blank">Submit a contact request</a> to find out more.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How does Wix handle security assessments/questionnaires?</h4><div class="collapsible-content"><div>For more information on how Wix.com protects your data, compliance, certifications, GDPR and more, check out our <a data-composite="true" href="https://www.wix.com/trust-center/security" target="_blank">white paper</a>. For security questions specific to your business, contact the Enterprise team using the form above.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What online payments are accepted?</h4><div class="collapsible-content"><div>Wix accepts all major credit cards and debit cards, including Visa, Mastercard, American Express, Discover, JCB and Diners. Additional payment options may be available in your  location.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I get a personalized email address for a site?</h4><div class="collapsible-content"><div>Once you’ve chosen a site’s domain, you can purchase a Google Workspace plan and get a custom email address using this domain, like info@mystunningwebsite.com. We've partnered with Google to give you a minimum of 30GB of pooled storage per user, as well as Google Calendar, Docs, Sheets and Slides.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I contact the Enterprise team?</h4><div class="collapsible-content"><div><a data-composite="true" href="https://www.wix.com/enterprise/form?referrer=kb-ent-rev-share-en" target="_blank">Submit a contact request</a> and a member from the Enterprise team will reach out to you via phone or email to discuss your project. If you have a preference on how you want to be contacted, or the best day/time to contact you, please include this when you submit your request.</div></div></div></div>

Once you've upgraded to a Premium or Studio site plan, you are eligible to connect your own domain and remove &quot;Wix&quot; from the URL.If you haven't yet purchased your own domain, you can purchas...

Domain Structure after Purchasing a Site Plan

<div data-component-type="text"><div>Once you've upgraded to a <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan, you are <strong>eligible</strong> to connect your own domain and remove &quot;Wix&quot; from the URL.</div></div><div data-component-type="text"><div>If you haven't yet purchased your own domain, you can <a data-composite="true" href="https://support.wix.com/en/article/purchasing-a-domain-from-wix-3133977" target="">purchase one directly from Wix</a>. Additionally, with selected yearly site plans, you receive a voucher to <a data-composite="true" href="http://www.wix.com/domains/free-domain" target="_blank">get a free domain</a> for a year. Learn more <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">about your free domain voucher</a>. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Your domain is <strong>not</strong> automatically changed once you upgrade to a site plan. You must connect your own domain for the domain name to change.</div></div></div></div>

If you have multiple sites in your Wix account, the sites are completely separate from one another. They have no connection other than the fact that they can be edited from the same Wix account or sha...

Purchasing Multiple Site Plans Under One Wix Account

<div data-component-type="text"><div>If you have multiple sites in your Wix account, the sites are completely separate from one another. They have no connection other than the fact that they can be edited from the same Wix account or shared <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-creating-and-setting-up-a-workspace" target="">workspace</a>. </div></div><div data-component-type="text"><div>A site plan cannot be used for multiple sites. Each site you want to upgrade must have its own <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> site plan. If you wish to apply premium features, such as connecting your own domain, to more than one site, you must purchase additional upgrades.</div></div><div data-component-type="text"><div>There is no limit to the number of Premium or Studio plans you can add to your account. There is also no limit to the number of sites you can create under a single account.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
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</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can <a data-composite="true" href="https://support.wix.com/en/article/assigning-a-premium-plan-to-a-different-site-in-your-wix-account" target="">transfer a site plan from one site to another</a>, or <a data-composite="true" href="https://support.wix.com/en/article/transferring-a-premium-site-to-another-wix-account" target="">transfer a site together with a site plan</a> to another Wix account.</div></div></div></div>

Our multi-year Premium plans and Studio plans offer great savings over the yearly or monthly subscriptions.If you purchase a multi-year subscription, you are charged for the entire subscription period...

Purchasing a 2 or 3 Year Plan

<div data-component-type="text"><div>Our multi-year <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium plans</a> and <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio plans</a> offer great savings over the yearly or monthly subscriptions.</div></div><div data-component-type="text"><div>If you purchase a multi-year subscription, you are charged for the entire subscription period. To prevent service disruption, your plan will renew automatically and you will be charged at the end of your initial subscription period. For example, if you purchase a 2 year subscription, you will be charged every 2 years to cover the entire 2 year period.  </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>2 year and 3 year plan subscriptions are not available in all regions. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="purchasing-a-2-or-3-year-plan" level="3">Purchasing a 2 or 3 year plan</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/site-selector/?actionUrl=https%3A%2F%2Fmanage.wix.com%2Fstore%2Fplans%3FsiteGuid%3D%7BmetaSiteId%7D%26referralAdditionalInfo%3DHelpCenter&amp;title=Select+a+Site+to+Upgrade&amp;primaryButtonText=Upgrade+Site&amp;referralAdditionalInfo=HelpCenter" target="_blank">Go to the Upgrade page</a>.</li>  <li>Click <strong>Select</strong> under the plan you wish to purchase.</li>  <li>Select <strong>2 Years </strong>or<strong> 3 Years </strong>and click <strong>Continue to Checkout</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/03/08/5b1db072-deb2-4b79-acec-35d9b5c005e7/2b302803-16d7-430a-8b49-0b316f79d43f.png" alt="A screenshot highlighting the 2 Year billing cycle option on the upgrade page." /></div></div><div data-component-type="text"><ol>
  <li>Enter your payment details and click <strong>Submit Purchase</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>After submitting your purchase, your bank may require you to <a data-composite="true" href="https://support.wix.com/en/article/paying-for-wix-services-strong-customer-authentication-sca-and-3d-secure-3ds" target="">verify your identity</a>. If you're experiencing any issues with the authentication process, contact your bank directly.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about 2 or 3 year plans.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I renew my 2 year or 3 year plan?</h4><div class="collapsible-content"><div>Upgrade plans are set to renew automatically so that your site never experiences downtime. You don't need to do anything to renew your plan, but you can <a data-composite="true" href="https://support.wix.com/en/article/turning-off-the-auto-renewal-for-a-wix-premium-plan" target="">turn off the auto-renewal</a> if you don't want your plan to automatically renew.<br />
<strong>Note:</strong> If you're turning auto-renew off, make sure to do this after the first 14-day money back period. Otherwise your plan is cancelled immediately.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Do multi-year plans come with a domain and business email?</h4><div class="collapsible-content"><div>No, upgrade plans do not include domains or business emails. These can be purchased separately. However, some of our longer-term subscriptions do <a data-composite="true" href="https://support.wix.com/en/article/about-your-free-domain-voucher" target="">include a voucher</a> for a 1 year free domain subscription. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I upgrade multiple sites in my account?</h4><div class="collapsible-content"><div>Site upgrades are only valid for one site. To upgrade multiple sites in your Wix account, you can purchase multiple plans.</div></div></div></div>

Wix Premium or Studio plans do not include a business email account. Business emails must be purchased separately. You can purchase a personalized business email from Google Workspace through Wix.

Adding a Business Email to the Purchase of a Wix Site Plan

<div data-component-type="text"><div>Wix <a data-composite="true" href="https://support.wix.com/en/article/choosing-a-premium-plan" target="">Premium</a> or <a data-composite="true" href="https://support.wix.com/en/article/wix-studio-upgrading-sites" target="">Studio</a> plans do not include a <a data-composite="true" href="https://www.wix.com/domains/business-email" target="">business email account</a>. Business emails must be purchased separately. </div></div><div data-component-type="text"><div>You can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-purchasing-a-personalized-business-email" target="">purchase a personalized business email</a> from Google Workspace through Wix.</div></div>

Purchasing a Premium plan entitles you to receive premium support. When you contact us as a premium user, we handle your request ahead of free user requests. In addition, we encourage you to explore o...

Receiving Premium Support

<div data-component-type="text"><div>Purchasing a Premium plan entitles you to receive premium support. When you <a data-composite="true" href="http://www.wix.com/contact" target="_blank">contact us</a> as a premium user, we handle your request ahead of free user requests. </div></div><div data-component-type="text"><div>In addition, we encourage you to explore our Help Center which is filled with useful help articles and detailed walk-throughs. </div></div>

Billing & premium subscriptions

Upgrading to a Premium plan

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions