Currently, it is not possible to change the payment cycle of a Google Workspace business email purchased through Wix.If you selected the yearly payment cycle, you cannot change it to a monthly one, or...

Request: Changing the Payment Cycle for Your Wix Business Email Subscription

<div data-component-type="text"><div>Currently, it is not possible to change the payment cycle of a Google Workspace business email purchased through Wix.</div></div><div data-component-type="text"><div>If you selected the yearly payment cycle, you cannot change it to a monthly one, or vice versa.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

When you cancel your Google Workspace business email, your subscription remains active until the next renewal date. After that date your subscription will expire and you'll no longer be able to read, ...

Google Workspace: Availability of Business Email Data Following Cancellation

<div data-component-type="text"><div>When you <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">cancel your Google Workspace business email</a>, your subscription remains active until the next renewal date. After that date your subscription will expire and you'll no longer be able to read, receive, or send email from your account. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>According to Google's Terms of Service, business email data is retained for 180 days from the expiration date. If you repurchase your business email during this time frame, your business email data will be restored.</div></div></div></div>

The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:The payment has been declined by your credit card providerThe credit card provided has ...

Google Workspace: Renewal Payment Failures for Your Business Email

<div data-component-type="text"><div>The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:</div></div><div data-component-type="text"><ul><li>The payment has been declined by your credit card provider</li><li>The credit card provided has expired or has insufficient funds</li><li>The credit card number provided is invalid</li><li>The credit card provided has not been approved for recurring payments </li></ul></div><div data-component-type="text"><div>Please contact your bank or credit card company to check why the payment failed and <a href="https://support.wix.com/en/article/updating-payment-details-if-renewal-payment-failed-or-is-declined">update your payment details</a> accordingly. </div></div><div data-component-type="text"><div>If your business email subscription has already been canceled, then you must <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-repurchasing-an-expired-or-canceled-business-email" target="">repurchase</a> it.</div></div>

You can cancel your Google Workspace business email at any time by turning off the auto renewal option. This does not cancel the email immediately, rather it prevents it from renewing automatically at...

Google Workspace: Canceling Your Business Email Renewal

<div data-component-type="text"><div>You can cancel your Google Workspace business email at any time by turning off the auto renewal option. This does not cancel the email immediately, rather it prevents it from renewing automatically at the end of the subscription period. </div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
          Click to turn off auto renewal for your business email.  
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings&amp;cancelSingleMailbox=true&amp;alwaysfs" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Cancel Auto Renewal
      </a>
  </div>
</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>We will attempt to process your renewal payment up to <strong>30 days before </strong>your plan's expiration date. If you do not want your plan to renew, make sure to turn off auto renewal before your next payment date. </div><div><br /></div><div><strong>Tip:</strong> You can see the exact date in the <strong>Next payment due</strong> section of <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> in your Wix account.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="canceling-your-business-email" level="3">Canceling your business email</h2></div><div data-component-type="text"><div>After completing these steps, you will still have access to your business email until the end of its subscription period. </div></div><div data-component-type="heading"><h2 id="" level="4">To cancel your business email:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the relevant business email.</li>  <li>Click <strong>Cancel business email</strong>.  </li>  <li>Select the <strong>I still want to cancel</strong> checkbox.</li>  <li>Click <strong>Cancel business email</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>We are here to help with all your questions. Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I have multiple business emails. How do I cancel one of these? </h4><div class="collapsible-content"><div>If you have more than one business email, you can choose to cancel only one or some of these instead of all of them. Click to learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="_blank">cancel one of your business emails</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I think I've been charged in error. What should I do?</h4><div class="collapsible-content"><div>Google Workspace business emails purchased through Wix are non-refundable. However, if you believe that you have been charged in error, you can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-refund-policy-for-business-emails" target="">contact us to request a refund</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to my data after canceling my business email?</h4><div class="collapsible-content"><div>According to Google's Terms of Service, business email data is retained for 180 days from the expiration date. </div><div><br /></div><div>If you repurchase your business email during this time frame, your business email data will be restored.</div></div></div></div>

Auto Renewal Information
  When you sign up for a Google Workspace business email service, you are automatically billed for the renewal of the business email subscription on either a monthly or yearly...

Google Workspace: Auto Renewal and Payment Issues for Your Business Email

<div data-component-type="heading"><h2 id="auto-renewal-information" level="3">Auto Renewal Information</h2></div><div data-component-type="text"><ul>
  <li>When you sign up for a Google Workspace business email service, you are automatically billed for the renewal of the business email subscription on either a monthly or yearly basis depending on the plan purchased, until it is canceled.</li>  <li>For yearly business email subscriptions, the renewal payment is attempted up to <strong>30 days</strong> before the anniversary of your purchase to ensure that there is no interruption to your business email service. You can see the exact date in <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a>.</li>  <li>Wix sends notification emails before the renewal of yearly business email subscriptions to enable users to decided whether to continue with the service or not. Please check all mail folders including any spam folders you have.</li>  <li>When you no longer want to continue with your Google Workspace business email service, you can stop any further charges by turning off the auto-renewal. To turn off the auto-renewal, follow the instructions <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">here</a>.</li>  <li>If you change your mind, you can easily turn the auto-renewal back on prior to the cancellation date.</li></ul></div><div data-component-type="heading"><h2 id="anchor-declined-renewal-payment" level="3">Declined Renewal Payment</h2></div><div data-component-type="text"><div>The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:</div><ul>
  <li>The payment has been declined by your credit card provider</li>  <li>The credit card provided has expired or has insufficient funds</li>  <li>The credit card number provided is invalid</li>  <li>The credit card provided has not been approved for recurring payments</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your renewal payments are declined it is important to resolve the payment issue as soon as possible to prevent any interruption to your business email service.</div></div></div></div><div data-component-type="heading"><h2 id="anchor-resolving-declined-paymen" level="3">Resolving Declined Payment Issues</h2></div><div data-component-type="text"><div>To resolve the payment issue, please update your payment method to complete the payment, by following the instructions <a data-composite="true" href="https://support.wix.com/en/article/updating-payment-details-if-renewal-payment-failed-or-is-declined" target="">here</a>.</div></div><div data-component-type="text"><div>Alternatively, please contact your bank or credit card company to check why the payment failed.</div></div><div data-component-type="text"><div>If your Google Workspace business email service has been canceled due to payment problems, you can repurchase by following the instructions <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-repurchasing-an-expired-or-canceled-business-email" target="">here</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Once you select a payment cycle it is not possible to change it. If you select a yearly billing cycle, you can not change to a monthly cycle, nor can you to change from a monthly cycle to a yearly billing cycle.</div></div></div></div>

If you have multiple Google Workspace business emails on a yearly subscription and would like to reduce your subscription by canceling (removing) one or more business email, follow the steps below.Imp...

Google Workspace: Reducing Your Yearly Business Email Users

<div data-component-type="text"><div>If you have multiple Google Workspace business emails on a yearly subscription and would like to reduce your subscription by canceling (removing) one or more business email, follow the steps below.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>These instructions are for reducing a yearly subscription only. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-monthly-business-email-users" target="">reducing your business email users if you have a monthly subscription</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-delete-the-users-business-email" level="3">Step 1| Delete the user's business email</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account. </li>  <li>Click <strong>Manage at Google</strong> next to the relevant subscription.</li>  <li>Sign in to your Google Workspace account.</li>  <li>From the Admin console menu, go to <strong>Directory</strong>, then <strong>Users</strong>.</li>  <li>Click <strong>Remove user</strong> or <strong>Delete user</strong> for the user you want to remove.<br />
<strong>Note:</strong> Depending on your Google account setup, you might need to confirm that you want to delete the user. Follow the on-screen prompts to complete the process. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If the user you need to delete has a Workspace Admin status, you'll need to <a href="https://support.wix.com/en/article/google-workspace-revoking-admin-status-to-delete-a-workspace-account" target="">revoke their Admin status</a> before deleting their account.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-contact-wix-customer-care" level="3">Step 2 | Contact Wix Customer Care</h2></div><div data-component-type="text"><div>Once you have successfully completed step 1, please <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">contact Wix Customer Care</a>. </div><div><br /></div><div>We'll update our billing system so that you are only billed for the remaining business emails going forward. </div></div>

You can repurchase an expired or canceled Google Workspace business email through your Wix account.Important:According to Google's Terms of Service, business email data is retained for 180 days from t...

Google Workspace: Repurchasing an Expired or Canceled Business Email

<div data-component-type="text"><div>You can repurchase an expired or canceled Google Workspace business email through your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>According to Google's Terms of Service, business email data is retained for 180 days from the expiration date. If you repurchase your business email within this time frame, your business email data will be restored.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To repurchase your Google Workspace business email:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account.</li>  <li>Click <strong>Renew Subscription </strong>under the relevant business email.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/10/14/69de0389-2d29-4954-a516-fb1048c06735/dc924fe0-3b88-461a-a1eb-3e922f93af96.png" alt="A screenshot of an inactive Google Workspace subscription showing the renew option in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Follow the steps in the pop-up window to repurchase your business email.</li></ol></div>

A Google Workspace subscription gives you access to business emails and additional add-on services such as Gemini for Workspace. View your subscriptions from the Business Email and Add-ons page in you...

Google Workspace: Refund Policy for Business Emails and Add-Ons

<div data-component-type="text"><div>A Google Workspace subscription gives you access to business emails and additional add-on services such as Gemini for Workspace. View your subscriptions from the <a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/my-mailboxes-site-level/mailboxes?&amp;title=Select%20a%20site&amp;buttonText=Business+Email+and+Add-ons" target="_blank">Business Email and Add-ons page</a> in your site's dashboard.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-email-google-workspace" level="3">Business email (Google Workspace)</h2></div><div data-component-type="text"><div>Google Workspace business emails purchased through Wix are non-refundable. If you feel that you deserve a refund, <a data-composite="true" href="https://www.wix.com/refund/" target="_blank">fill out the refund form</a> to tell us why and we will review your request.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can cancel your Google Workspace account if you no longer need a business email. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">canceling your business email renewal</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="gemini-for-workspace" level="3">Gemini for Workspace</h2></div><div data-component-type="text"><div>Gemini for Workspace subscriptions are non-refundable. However, if you feel you deserve a refund you can <a data-composite="true" href="https://www.wix.com/refund/" target="_blank">contact us</a> and we will review your request.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Gemini 30-day free trial</div><div class="info-content"><div>The Gemini for Workspace add-on comes with a free trial for 30 days. If you cancel within the first 30 days of your subscription, you will not pay for Gemini. If you cancel after the 30 day trial, you will be turning auto-renew off. This means that you will pay for the first billing cycle, after which your Gemini subscription will automatically be canceled and you will no longer pay for it.</div></div></div></div>

You can always reduce the number of business email users in your monthly Google Workspace subscription. First, delete the relevant user(s) from your Google Workspace account. Then, you can remove the ...

Google Workspace: Reducing Your Monthly Business Email Users

<div data-component-type="text"><div>You can always reduce the number of business email users in your monthly Google Workspace subscription. First, delete the relevant user(s) from your Google Workspace account. Then, you can remove the user(s) from the subscription.  </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>Have a <strong>yearly</strong> business email subscription? Learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="">reduce yearly business email subscription users</a>. </li>  <li>Subscriptions with outstanding invoices cannot be reduced. Make sure you do not have any outstanding or unpaid invoices for your Google Workspace email subscription.</li>  <li>If you need to cancel your primary Workspace subscription, you can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">cancel your auto-renewal.</a> </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-delete-the-users-business-email" level="3">Step 1 | Delete the user's business email</h2></div><div data-component-type="text"><div>To get started, select the relevant user(s) and delete them from your Google Workspace account. This makes the user(s) inactive, allowing you to reduce your subscription. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>If the user has a Workspace Admin status, you need to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-revoking-admin-status-to-delete-a-workspace-account" target="">revoke their Admin status</a> before deleting their account.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To delete a user:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon<strong> </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/07/29/282835d0-8305-4d9a-b69f-60cd71a88855/4f8c515c-249b-4a67-b878-65752a4f7ac7.png" /> next to the business email you want to remove.</li>  <li>Click <strong>Manage at Google</strong>.<br />
<strong>Note:</strong> You may need to sign into your Google Workspace account if you are not already signed in.</li>  <li>From the Google Admin console menu, go to <strong>Directory</strong>, then <strong>Users</strong>.</li>  <li>Click <strong>Remove user</strong> or <strong>Delete user</strong> for the user you want to remove.<br />
<strong>Note:</strong> Depending on your Google account setup, you might need to confirm that you want to delete the user. Follow the on-screen prompts to complete the process.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-reduce-business-email-subscription" level="3">Step 2 | Reduce business email subscription</h2></div><div data-component-type="text"><div>Now that you deleted the relevant user(s) from your Google Workspace account, you can go ahead and reduce your subscription.</div></div><div data-component-type="heading"><h2 id="" level="4">To reduce business email subscriptions:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the<strong> More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/06/28/17558526-00e5-42cb-b085-d8d10db51190/d2509418-6040-4fcf-8388-61aac9f50523.png" /> next to the business email subscription you want to reduce.</li>  <li>Click <strong>Remove users</strong>.<br />
<strong>Tip:</strong> This option only appears for monthly subscriptions. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="">cancel yearly subscriptions</a>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/06/28/334eaf52-f692-40e2-93a3-3af9c8610f5d/b9f3598a-3ab2-4756-bfbb-2d7b227d516e.png" alt="remove users from wix account," /></div></div><div data-component-type="text"><ol>
  <li>Select the <strong>I want to delete my inactive Business Emails</strong> checkbox.</li>  <li>Click <strong>Reduce Subscription</strong>.</li></ol></div>

Business email subscriptions are set to renew automatically at the end of the subscription period. You can turn off the auto renew setting if you do not wish for it to renew. To check the renewal date...

Google Workspace: Checking Your Business Email Subscription Renewal Date

<div data-component-type="text"><div>Business email subscriptions are set to renew automatically at the end of the subscription period. You can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-turning-off-auto-renewal-for-a-business-email" target="">turn off the auto renew</a> setting if you do not wish for it to renew. </div></div><div data-component-type="heading"><h2 id="" level="3">To check the renewal date of your business email subscription:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Check the <strong>Next Payment Due</strong> or <strong>Upcoming payment </strong>column next to your subscription.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/10/13/c1c61e7b-f8da-42f2-a08e-07a553feef97/c94c13d8-4065-4ade-865a-a1a83c04c7d2.png" alt="A screenshot showing the Next Payment Due column for a Google Workspace subscription in a Wix account." /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Renewal Date vs. Expiration Date</div><div class="info-content"><div>The date in the <strong>Next Payment Due</strong> or <strong>Upcoming payment </strong>column shows the renewal date. This date may differ slightly from the expiration date. Hover over the <strong>Info</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/07611794-742f-4d53-8c5b-24ba712a6934/2018/10/31/7ab26b84-05d5-44a9-8285-cbae89cd7dda.png" /> to learn more. If the auto renew has been turned off, the expiration date appears instead of the renewal date.</div></div></div></div>

You can transfer a Google Workspace business email from one Wix account to another. To do so, you transfer it as part of a larger move, by moving your Premium site - along with the domain associated w...

Google Workspace: Transferring Your Business Email to Another Wix Account

<div data-component-type="text"><div>You can transfer a Google Workspace business email from one Wix account to another. </div></div><div data-component-type="text"><div>To do so, you transfer it as part of a larger move, by moving your Premium site - along with the domain associated with your business email - to another Wix account. This means the ownership of this Premium site (along with the domain and business email) transfers to another Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>A business email is associated with the domain to which it was purchased. If you wish to use the business email with another site within the same Wix account, you need to reassign the domain that is related to that email, as well as the business email itself.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="transfer-a-premium-site-to-another-wix-account" level="3">Transfer a Premium site to another Wix account</h2></div><div data-component-type="text"><div>To carry out a Premium site transfer, you first need the email address of the person to whom you want to transfer the site. They will need to accept ownership in order to complete the transfer.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>Sites that have Premium plans paid for with <strong>recurring invoices</strong> cannot be transferred. To transfer this type of site, you need to first cancel the recurring invoice.</li>  <li>After transfer of a site, any subscriptions that were transferred (the Premium plan itself, as well as the domain, business email, and any Premium apps) are now managed by the new owner. </li></ul></div></div></div><div data-component-type="heading"><h2 id="" level="4">To transfer a Premium site:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Dashboard&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/home/" target="_blank">Go to your site's dashboard</a>.</li>  <li>Click <strong>Site Actions.</strong></li>  <li>Select <strong>Transfer Site</strong>. </li>  <li>Fill out the <strong>Transfer Ownership</strong> form. Make sure to enable the toggle for <strong>both</strong> transfer options:
    <ul>
      <li><strong>Transfer Premium plan: </strong>Transfer the Premium plan assigned to the site, along with the site, to the new owner's account.</li>      <li><strong>Transfer Domain &amp; business email:</strong> Move the domain and its associated emails, along with the site, to the new owner's account.<br />
<strong>Note: </strong>&quot;&amp; business email&quot; appears only if you purchased a Google Workspace business email from Wix. </li>    </ul>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2022/10/17/0be4adb4-b4b0-46d7-b891-38d5f49a790e/8fd9da32-c471-4f2e-bd06-de74ffc65e3c.png" alt="Image of Transfer Ownership pop-up" /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Next</strong>.</li>  <li>Review the transfer details and notes.</li>  <li>Select the confirmation checkbox.</li>  <li>Click <strong>Transfer Ownership</strong>.</li>  <li>Click <strong>Got it</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><ul>
  <li>The recipient receives an email that lets them<strong> </strong>confirm the transfer and <a data-composite="true" href="https://support.wix.com/en/article/accepting-transferred-site-ownership" target="">accept site ownership</a>. <strong>The invite expires in 3 days</strong>.</li>  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20this%20Site&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fmanage-website%2Fauthorization" target="_blank">Roles &amp; Permissions</a> in your site's dashboard to track and <a data-composite="true" href="https://support.wix.com/en/article/managing-your-site-transfers" target="">manage your transfers</a>. If needed, you can re-send the invite email from here. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer my business email (but not my Premium plan and/or domain) to another Wix account? </h4><div class="collapsible-content"><div>No. You can only transfer a Google Workspace business email when you transfer a Premium site along with the domain associated with your business email to another Wix account. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer a Google Workspace business email from Wix to Google?</h4><div class="collapsible-content"><div>Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">contact Wix Customer Care</a> for assistance. This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer a business email to another site in my own Wix account?</h4><div class="collapsible-content"><div>Your business email is connected to your domain. Therefore, you can transfer your business email to another site in your Wix account by <a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="">reassigning the domain</a> connected to your business email.</div></div></div></div>

You can easily turn off auto renewal for your Google Workspace business email. Turning off auto renewal for your business email does not cancel it immediately, rather it prevents it from automatically...

Google Workspace: Turning Off Auto Renewal for a Business Email

<div data-component-type="text"><div>You can easily turn off auto renewal for your Google Workspace business email. Turning off auto renewal for your business email does not cancel it immediately, rather it prevents it from automatically renewing the subscription. After completing the steps below, you will still have access to the business email until the end of its subscription period. </div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
          Ready to turn off auto renewal for your business email? 
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings&amp;cancelSingleMailbox=true&amp;alwaysfs" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Cancel auto renewal now
      </a>
  </div>
</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>We will attempt to process your renewal payment up to <strong>30 days before </strong>your plan's expiration date. If you do not want your plan to renew, make sure to turn off auto renewal before your next payment date. You can see the exact date in the <strong>Next payment due</strong> section of <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> in your Wix account.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="turning-off-auto-renewal-for-a-business-email" level="3">Turning off auto renewal for a business email</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the relevant business email.</li>  <li>Click <strong>Cancel business email</strong>.  </li>  <li>Select the <strong>I still want to cancel</strong> checkbox.</li>  <li>Click <strong>Cancel business email</strong>.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about business email subscriptions.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I remove one business email from my subscription?</h4><div class="collapsible-content"><div>If you have multiple business emails in your subscription and want to remove only one of them, learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="_blank">cancel one of your business emails</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How long is business email data retained after expiration?</h4><div class="collapsible-content"><div>According to Google's Terms of Service, business email data is retained for 180 days from the expiration date. If you repurchase your business email during this time frame, your business email data will be restored.</div></div></div></div>

As an admin of your organization's Google Workspace, you can choose to allow or disallow users to  change their photo and profile information.  To allow users to change their photo and profile informa...

Google Workspace: Allowing Users to Change their Photo and Profile Information

<div data-component-type="text"><div>As an admin of your organization's Google Workspace, you can choose to allow or disallow users to  change their photo and profile information.  </div></div><div data-component-type="heading"><h2 id="" level="3">To allow users to change their photo and profile information:</h2></div><div data-component-type="text"><ol>
  <li>Log into your <a data-composite="true" href="https://admin.google.com" target="_blank">Google Workspace</a> admin console.</li>  <li>Click<strong> Manage </strong>next to<strong> Users</strong>.<br />
<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/03/22/9284a365-1564-49d4-bd10-5e1b2eb6b850/59d04846-cb83-44c2-869f-1974956858fb.png" /></li>  <li>Click <strong>More options</strong>.</li>  <li>Select <strong>Allow users to edit profile</strong>.</li>  <li>Select the checkboxes next to the information you want to let users change (e.g. name, photo, gender, etc).</li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>Options to update users' <strong>Name</strong>, <strong>Photo</strong>, and <strong>Gender</strong> are disabled by default. Only a Google Workspace admin can enable those options for non-admin users.</li>  <li>Any changes may take up to 24 hours to complete.</li>  <li>See <a data-composite="true" href="https://support.google.com/a/answer/7326921?hl=en" target="_blank">further information</a> on Google's support site.</li></ul></div></div></div>

How to begin

Choosing a template 

Hiring a professional to build your site

Use Wix to build your site and business. Try our AI tools to create a site, customize our templates or hire a professional to create or enhance your web presence.

Getting started

Learn how to use Wix to build your site and business.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Structuring your site

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Adding files and media

Working with elements

Using effects and animation

Sharing and promoting your site

Adding advanced elements

Getting Started

Mobile Tools

Pages on Mobile

Background on Mobile

Mobile Site Layout

Site Menu on Mobile

Text on Mobile

Media on Mobile

Other Elements on Mobile

Troubleshooting

Building a mobile site

Troubleshooting your Editor site

Using the Wix Editor

Using your site dashboard

Site management

Managing roles and permissions

Managing your site

Getting started with AI

Using AI to create & manage your site

Using AI to set up your business

AI tools

Media Manager basics

Uploading media

Purchasing media

Managing media

Media issues

Adding and managing your media

Using the Pro Gallery

Editing images (Wix Photo Studio)

Managing your media

Setting up your multilingual site

Translating your site

Managing your languages

SEO in Wix Multilingual

Creating a multilingual site

Privacy & GDPR

About Accessibility

Making your site accessible

Advanced accessibility features

Creating an accessible site

About the CMS (Content Management System)

Managing CMS collections

Connecting CMS collection content to your site

Working with dynamic pages and the CMS

Connecting user input elements to the CMS

Using CMS with other Wix products

Advanced CMS features

Wix for developers

Test Sites

SSO Logins

Wix Blocks

Advanced features

Learn how to create a site and manage its content with our intuitive editors. Know how to protect visitors' privacy and make sites compliant with accessibility laws.

Creating your site

Design and manage your site using intuitive Wix features.

Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Setting up Wix Bookings

Creating your services

Managing your staff

Managing your calendar & bookings

Memberships, packages & payments

Customizing Wix Bookings pages

Emails, SMS, and promotions

Using the Wix app to manage your bookings

Video conferencing with Wix Bookings

Fit by Wix

Wix Bookings

Setting up Wix Events

Creating your event

Designing Wix Events

Managing your events

Managing your guests

Selling event tickets

Promoting your event

Using the Wix app for Wix Events

Check-in by Wix for Events

Wix Events

Setting up Pricing Plans

Creating your plans

Designing your plans pages

Selling Pricing Plans

Wix Pricing  Plans

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.