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In this article
  • Setting up Wix Messaging
  • FAQs
  1. Home
  2. Managing your business
  3. Managing your customers
  4. Wix Messaging
  5. Wix Messaging: Getting Started

Wix Messaging: Getting Started

In this article
  • Setting up Wix Messaging
  • FAQs
Wix Messaging lets you send automated text messages to your customers, so you can keep them informed without manual effort. This saves you time and ensures important updates reach your customers promptly, helping to reduce no-shows and confusion.
For example, when a customer reserves a table at your restaurant, they automatically receive a confirmation text. Alternatively, when a customer books a class, they receive a message to remind them of their upcoming session.
A screenshot of the Messaging Settings page in the dashboard.
Before you begin:

Setting up Wix Messaging

Set up and review automated notifications that include sending messages in your site's dashboard. Enable or disable notifications, edit notifications, or reset notifications to their default settings.
Note:
The ability to send automated messages to your contacts is managed through Wix Automations. You can view and  manage all your automations from the Automations page in your site's dashboard.

To set up Wix Messaging:

  1. Go to Messaging Settings in your site's dashboard.
  2. Click Outgoing Notifications under the Automated messages section to manage the messages getting sent.
    Tip: Learn more about managing outgoing notifications.
A screenshot of highlighting which notification is sent by SMS in the Outgoing Notifications page in the dashboard.
  1. Choose what you want to do:
Note:
Your upgraded site plan comes with a certain number of automated texts each month. To increase your quota, upgrade your Messaging plan.

FAQs

Click a question below to learn more about Wix Messaging.

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