The New Automation Builder: Managing Your Automations

7 min read
This article refers to the new automation builder that is currently being released. If you're not seeing this version, then see our article about the previous version of the automation builder.
Automations allow you to streamline your work processes and save time on manual tasks. View and manage all of your automations from the Automations page in your site's dashboard. You can edit, duplicate and rename existing automations and deactivate those you don't need.
In this article, learn more about:

Viewing all of your automations

You'll find a full record of all of your active and inactive automations (across all apps) on your Automations page. From here, you can see the number of times your automations have been triggered, edit or duplicate automations, and more. 

On your Automations page, you'll see your automations listed in 2 tabs: 'Created by you' and 'Installed for you'.
A screenshot of an automations list on the Automations page.

To view your automations:

  1. Go to Automations in your site's dashboard.
  2. Scroll down to the Your automations section to view all of your automations across 2 tabs:
    • Created by you: Active and inactive automations you've created here or directly through an app.
    • Installed for you: Active and inactive automations created automatically when you've installed apps.
  3. (Optional) Click an automation to view its automation summary, the last trigger date and the total times triggered.
Tip:
Click Filters to view only active or inactive automations, or those with specific triggers or actions.
A screenshot of the filters you can add to your automations list.

Editing, duplicating or renaming an automation

Edit automations so they're working for your business, or rename them so you and your site collaborators can identify them at a glance.
Save time by duplicating an existing automation and then making any edits needed. For example, you can use the same email campaign design to respond to different triggers.

To edit, duplicate or rename an automation:

  1. Go to Automations in your site's dashboard.
  2. Scroll down to the Your automations section.
  3. Hover over the relevant automation and click the More Actions icon .
  4. Choose what you want to do:

Deactivating or deleting an automation

Deactivate or delete automations you no longer require. Deactivating an automation will make it inactive, ready to be activated again in future. Deleting an automation will remove it from your page and you won't be able to restore it.

To deactivate or delete an automation:

  1. Go to Automations in your site's dashboard.
  2. Scroll down to the Your automations section.
  3. Hover over the relevant email automation and click the More Actions icon .
  4. Choose what you want to do:

Viewing your quotas

Some automation actions are subject to quotas. For example, an automation with the action "Send an email" uses emails from your site's email marketing plan. View your quotas from your Automations page so you can easily see when your quotas are running low and you might need to upgrade.
A screenshot of an automation quota.

To view your quotas:

  1. Go to Automations in your site's dashboard.
  2. Click Manage Your Quotas.
The Automations tab in the dashboard, highlighting the Manage Your Quotas button

Viewing your email automation statistics

Automations with "Send email" as the action will give you access to email marketing statistics. You'll be able to see detailed information for each email you're sending, including delivery rate, which links were clicked, and more. You'll also be able to see a list of the recipients who opened the email.
A screenshot of the email marketing statistics page.
Statistics for all automations:
For all automations, you can view the last triggered date and the total times triggered. Click the relevant automation on your Automations page to display the summary panel.

To view your email automation statistics:

  1. Go to Automations in your site's dashboard.
  2. Scroll down to the Your automations section.
  3. Hover over the relevant email automation and click the More Actions icon .
  4. Click View email stats to view your email marketing statistics.
Note:
Your email statistics are made up of unique recipients. If an email is triggered for the same contact more than once, it counts as only one email.

FAQs

Click the questions below to learn more:

Did this help?

|