Wix Automations: Understanding Run Logs

Note:

Run logs are not yet available for Automations that were installed for you.

Get detailed insights into how your automations operate by checking the run log. Each time an automation is triggered, the run log presents vital information such as the status of each run, how it performed, and whether there were any issues along the way.

This helps you monitor the success of your automations, identify potential problems, and ensure your workflows run smoothly. For example, if a customer reports not receiving a confirmation email, you can quickly check the logs to see if the automation ran as expected.

Where can I find an automation's run log?

Screenshot of the run log in the automation builder.

Key features and benefits of the run log

Run logs give you a detailed record of each automation run, including the status, start time, and duration. This allows you to monitor performance and quickly identify any issues. They also help you understand how edits or changes to your automations impact their behavior over time, giving you the visibility needed to keep everything running smoothly and efficiently.

In addition to these benefits, the run log offers several key features to help you track and manage your automations:

Detailed records: Each run includes information like its status (e.g. In progress, Ended), duration, and completion time. This helps you gauge whether your automations are performing as expected.
Tracking versions by publish date: Run logs are sorted by the date and time an automation was last published. Whenever you edit and re-publish an automation, the updated version is reflected in the logs, making it easy to identify what changes may have affected the results of your automation.
Error insights: Statuses like 'Ended with Issues' or 'Failed' provide clear indications when something doesn't work as expected. While some issues may be due to internal technical errors, others might occur due to the automation's configuration.

Did you know?

Logs for completed runs are saved for 30 days, while logs for ongoing runs are stored for up to 1 year. This allows you ample time to review and analyze your automation’s activity history.

Understanding statuses

Each automation run provides information about its progress and actions. Understanding these statuses helps you follow up on automation runs and address any issues promptly.

Run status

Run statuses help describe how each automation was executed, its progress, and any potential issues:

In Progress: The run is currently executing.
Ended: All actions in the run have completed.
Ended with issues: The run finished, but one or more actions failed.
Failed: The run couldn’t execute due to technical issues. This means that no action was performed.
Cancelled: The run was stopped while in progress (e.g., automation deactivated).

Step status

Each individual step within an automation has its own status indicating its outcome:

Completed: The step has finished.
In Progress: The step is currently executing.
Failed: The step couldn’t perform due to technical issues.
Cancelled: The step wasn’t performed because the run was stopped.

FAQs

Here are some common questions about run logs:

How can I fix runs or actions that 'Failed'?

How long are the run logs saved for?

Does an 'Ended' run status mean that all actions executed successfully?

Why can’t I find a specific run log?

Can I check how long a run has had its current status?

My in-progress run isn't on the list as it's been more than a year. Will it still execute my actions?