Wix Restaurants: Sending Reservation Notifications to Guests
4 min read
The Wix Table Reservations app offers a variety of automated notifications to keep your guests informed about their table reservations, including confirmations, updates, reminders, and cancellations. You can turn email and SMS notifications on or off as needed and customize the emails to match your restaurant brand.
In this article, learn more about:
Turning email and SMS notifications on and off
With the Wix Table Reservations app, you can manage the automated notifications sent to your guests. You can turn off both email and SMS notifications or select specific channels for each notification, giving you control over the information your guests receive about their table reservations.
To turn notifications on or off:
- Go to Settings in your site's dashboard.
- Click Outgoing notifications.
- Hover over a Wix Table Reservations notification and click View Summary.
- Choose what you want to do:
- Turn both Email and SMS notifications on/off: Click the toggle at the top to turn both email and SMS notifications on or off for this notification.
- Choose the channel for notification: Hover over the channel you want to disable and click Edit Action. Click Delete Action to remove it, then click Delete again to confirm. Click Save to apply your changes.
Note:
Your monthly SMS message limit is determined by your SMS quota, which varies based on your site's plan. To view your quota, go to SMS Settings in your site's dashboard.
Customizing email notifications sent to guests
Customize the email notifications that are automatically sent to your guests about their table reservations. You can also preview your email notifications and send a test to an email of your choice.
To customize the email notifications you send:
- Go to Settings in your site's dashboard.
- Click Outgoing notifications.
- Hover over the Wix Table Reservations email notification you want to customize and click View Summary.
- Click More Actions and select Edit.
- Click Edit under Create an email to customize your automated email.
Tip: Click Preview & Test to preview and send a test email. Click Back to Editing to continue editing the email. - Click Save & Continue at the top right.
- Click Save.
Tip:
Learn more about customizing your automated emails.
FAQs
Click on a question below to learn more about sending notifications with the Wix Table Reservations app.
Can I edit the sender details for email notifications?
to update your sender details:
How do I manage the notifications I receive for table reservations?
Is there a quota for SMS notifications?
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