Wix Restaurants: Sending Reservation Notifications to Guests

4 min read

The Wix Table Reservations app offers a variety of automated notifications to keep your guests informed about their table reservations, including confirmations, updates, reminders, and cancellations.

You can turn email and SMS notifications on or off as needed and customize the emails to match your restaurant brand.

Pre-installed notifications for your guests

A screenshot of Wix Table Reservations View Summary panel.

In this article, learn more about:

Turning email and SMS notifications on and off

With the Wix Table Reservations app, you can manage the automated notifications sent to your guests. You can turn off both email and SMS notifications giving you control over the information your guests receive about their table reservations.

To turn notifications on or off:

Go to Table Reservations in your site's dashboard.
Click Settings at the top right.
Click Notifications.
Click Manage Notifications next to Email & SMS.
Hover over a Wix Table Reservations notification and click View Summary.
Click the ACTIVE / INACTIVE toggle at the top to turn both email and SMS notifications on or off for this notification.

A screenshot of click Edit Action by a notification channel to edit the notification for that channel.

Note:

Your monthly SMS message limit is determined by your SMS quota, which varies based on your site's plan. To view your quota, go to SMS Settings in your site's dashboard.

Customizing email notifications sent to guests

Customize the email notifications that are automatically sent to your guests about their table reservations. You can also preview your email notifications and send a test to an email of your choice.

Notes:

Currently, you can edit email notifications, but SMS messages cannot be edited.
It is not possible to delete "Installed for you" automations, but you can deactivate them.

To customize the email notifications you send:

Go to Table Reservations in your site's dashboard.
Click Settings at the top right.
Click Notifications.
Click Manage Notifications next to Email & SMS.
Hover over the Wix Table Reservations email notification you want to customize and click Edit Action.
Click Edit under Create an email to customize your automated email.
Tip: Click Preview & Test to preview and send a test email. Click Back to Editing to continue editing the email.
Click Save & Continue at the top right.
Click Apply.