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In this article
  • The number of texts you can send
  • Enabling automated texts
  1. Home
  2. Managing your business
  3. Managing your customers
  4. Wix Messaging
  5. About Wix SMS

About Wix SMS

In this article
  • The number of texts you can send
  • Enabling automated texts
Reach your customers on the go and save time on manually reaching out. With Wix SMS, you can automatically send pre-installed SMS (text) messages to your Wix Bookings or Wix Restaurants customers. These messages come from your dedicated business number. You choose your number during the setup process.
Note:
Currently, Wix SMS allows you to send pre-installed texts for Wix Bookings, Wix Table Reservations, and Wix Restaurants Orders (New). You can't create your own automations or compose your own messages.

The number of texts you can send

The number of texts you can send per month is determined by your SMS quota. If you need to send more texts, you can add to your quota by purchasing an SMS plan.

Go to the SMS Settings page in your dashboard to view your quota. Click Get More Texts to browse the SMS plans you can purchase.

Enabling automated texts

For Bookings, automated SMS messages remind customers of upcoming sessions. These "reminders" are automatically sent 24 hours before a session.

For Wix Restaurants, texts are sent in three cases:
  • Confirmation: Text sent when your customer makes a reservation (whether booked online or manually).
  • Update: Text sent when your customer updates a reservation.
  • Cancellation: Text sent when your customer cancels a reservation.

Go to the SMS Settings page in your dashboard to enable automated Bookings or Restaurants texts.

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