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  1. Managing your business
  2. Business solutions & apps
  3. Wix Restaurants
  4. Table reservations
  5. Wix Restaurants: Managing Your Notifications for Table Reservations

Wix Restaurants: Managing Your Notifications for Table Reservations

In this article
  • Setting up notification preferences
  • Managing pre-installed reservation notifications
  • FAQs
With Wix Table Reservations, managing notifications helps you stay connected with both your staff and your guests. Keep your team updated about reservation activities like new bookings, special requests, or cancellations through email, dashboard alerts, SMS, or push notifications in the Wix app. 
At the same time, automated guest notifications ensure your diners get confirmations, updates, reminders, and cancellations when needed.

Setting up notification preferences

Manage all your site notifications in one place, customizing which updates you receive and how. Get updates on key actions, such as table reservations being created, requested, or canceled, by setting your preferred notification channels (desktop, dashboard, or email).
Notes:
  • All notifications are turned on automatically, but you can toggle off the ones you don't need.
  • Notification preferences affect only your site and account, not site collaborators.

To set up your notification preferences:

  1.  Go to Table Reservations in your site's dashboard.
  2. Click Settings at the top right.
  3. Click Notifications.
  4. Click Manage Notifications next to Email & Dashboard.
  5. (If disabled) Click the Enable notifications for this site toggle to receive notifications for your site.
  6. Set your notifications by channel:
    • Desktop: Click the Enable desktop notifications toggle to enable or disable push notifications on your browser.
    • Dashboard: Click Dashboard and enable the notifications you want to receive in your Wix dashboard.
    • Email: Click Email and enable the notifications you want to receive to your email.
A screenshot of the Notifications Preferences panel in a site's dashboard.

Managing pre-installed reservation notifications

Wix Table Reservations includes pre-installed automations that notify guests about their reservations and keep your staff informed. These notifications are grouped by who receives them: Notifications you send and Notifications you get.

Notifications you send

Use Notifications you send to manage guest-facing reservation updates, including confirmations, reminders, changes, cancellations, and reservation request updates.

Guest notifications are managed by channel in the SMS & Email and WhatsApp tabs. For the full list of guest notifications and channel-specific details, see Wix Restaurants: Sending Reservation Notifications to Guests.

Notifications you get

Use Notifications you get to manage email alerts for you and your staff. These staff notifications do not use the messaging or SMS quota. Pre-installed staff notifications include:

  • When a guest makes a reservation: Receive an email notification whenever a new reservation is created.

  • When a guest cancels a reservation: Get an email alert when a guest cancels their reservation.

  • When a guest makes a reservation request: Stay updated with an email notification when a guest submits a reservation request.

Tip:
The notifications you receive are managed using Wix Automations.

To manage pre-installed notifications:

  1. Go to Table Reservations in your site's dashboard.

  2. Click Settings at the top right.

  3. Click Notifications.

  4. Choose the notification group you want to manage:

    • Notifications you send: Manage guest-facing reservation notifications.

      • SMS & Email: Manage email and SMS notifications sent to guests.

      • WhatsApp: Manage WhatsApp notifications sent to guests.

    • Notifications you get: Manage staff-facing email notifications.

  5. Click the More Actions icon  next to the relevant notification and choose what you want to do:

screenshot of wix dashboard table reservation notifcations you send

FAQs

Click a question below to learn more about managing notifications for Wix Table Reservations.

Did this help?

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In this article
  • Setting up notification preferences
  • Managing pre-installed reservation notifications
  • FAQs

Did this help?

|