Your monthly Messaging quota determines the number of texts you can send each month. Your quota is made up of:
- The number of texts included in your site plan.
- The number of texts included in any standalone Messaging plan you've purchased.
For example, you could have 200 texts included in your site plan and an additional 500 texts included in your Messaging plan.
Viewing your Messaging quota
Check your Messaging quota so you know how many monthly messages you have used and how many you have left to send.
Increasing your Messaging quota
To add more messages to your monthly quota, you can either upgrade your existing site plan or purchase a standalone Wix Messaging plan.
Each site plan includes a certain number of messages per month. If you need additional messages but don't want to change your site plan, you can purchase a Wix Messaging plan.
Learn more about upgrading Wix Messaging.
To increase your Messaging quota:
- Go to Messaging Settings in your site's dashboard.
- Choose what to do:
Purchase a Messaging plan
- Click Get More Texts.
- Click Select under the plan you would like to purchase:
- Lite: 100 monthly texts
- Starter: 500 monthly texts
- Essentials: 1,000 monthly texts
- Professional: 2,500 monthly texts
- Advanced: 7,500 monthly texts
Note: At this time, the Advanced plan is the largest plan we offer, but if your business requires more texts, you can request it.
- Enter your payment details and click Submit Purchase.
- Click Manage Plan.
- Click the More Actions icon
. - Select Upgrade plan.
- Click Select under the plan you would like to purchase.
- Choose the subscription period and click Continue to Checkout.
- Enter your payment details and click Submit Purchase.
FAQs
Click a question below to learn more about your Messaging quota.
Which Wix apps are Messaging pre-installed automations available for?
Here are the notifications you can activate for Wix Bookings:
- Confirm a client's booking.
- Notify clients when their booking is canceled.
- Notify clients of changes to their booked appointment or class.
- Notify clients when there's a change to their course.
- Let clients know that their appointment is pending confirmation.
- Let clients know that their appointment request has been approved.
- Let clients know that their appointment request has been declined.
- Remind clients about upcoming sessions.
Here are the notifications you can activate for Wix Table Reservations:
- Confirm a customer's reservation (whether booked online or manually).
- Notify when a table reservation is updated.
- Notify when a table reservation is cancelled.
- Remind customers of an upcoming reservation.
- Notify customers when a reservation is declined, approved, or being reviewed (manual approval).
Here are the notifications you can activate for Wix Restaurants Orders (New):
- Notify when an order is received.
- Notify when an order is out for delivery.
- Notify when a pickup order is ready.
How many messages are included in each site plan?
Each of our plans includes a certain number of messages per month. See below how many monthly messages you'll receive if you choose to
upgrade your site.
Business Premium plans:
- Business Basic: 50 monthly messages
- Business Unlimited: 100 monthly messages
- Business VIP: 250 monthly messages
Note: If you are a new user, you cannot upgrade to any of these plans.
Wix Premium plans:
- Light: Doesn't include messages
- Core: 50 monthly messages
- Business: 100 monthly messages
- Business Elite: 250 monthly messages
- Enterprise: 5,000 monthly messages
Wix Studio plans:
- Basic: Doesn't include messages
- Standard: 50 monthly messages
- Plus: 100 monthly messages
- Elite: 250 monthly messages
- Enterprise: 5,000 monthly messages
When will my Messaging quota renew?
Your Messaging quota renews on the 1st of each month, regardless of when you purchased a site upgrade or a Messaging plan.
When your quota is renewed, or "topped up", it will never exceed the total of the quotas in both plans.
How do I know if I'm using texts from my site upgrade or standalone Messaging plan?
If you upgrade your site (Premium or Studio plan) and also purchase a Messaging plan, your plan quotas combine.
For example, if you have 100 messages included in your Premium / Studio plan and you purchase a Wix Messaging plan for 1,000 messages, your quota is now 1,100 messages per month.
As texts are sent, these will not necessarily come from one plan and then the other. Your quota will renew on the 1st of each month (see FAQ above).
View site upgrade plan details.
When a quota renews, will any unused messages roll over to the next month?
No, any unused messages will not roll over to the next month. When your quota renews, it will never exceed the total of the quota(s) in your plan(s).
