Wix Retail POS: Selling Store Products at Your POS
10 min read
Important:
- This article is about Wix Retail POS tablet for brick & mortar businesses.
- For info on using POS on a mobile device, click here.
Start processing a sale by going to the Checkout screen in your POS tablet. There you can add products to the cart, apply discounts or coupons, accept payment, and more.
Tip:
All the sales you make at your point of sale are fully synced with your online store's inventory.
Step 1 | Add products or charges to the cart
You can add products to your cart by scanning them or selecting them from the Products or Favorites tabs.
You can also add a custom charge to the cart that isn't associated with a product. This is useful, for example, when you need to add extra fees or make special orders. If you use Wix Bookings, you can also book appointments and accept payment for sessions.
To add products or custom charges to the cart:
- Open the POS tablet.
- Tap Checkout on the bottom bar.
- Scan the product's barcode or select a product from Favorites or Products tabs.
Note: If the product has product options, select them, and tap Add to Cart. - To edit the quantity, tap the product, tap the Plus
or Minus 
icons, then tap Add to Cart. - (Optional) Add a custom charge:
- Tap Actions at the top right.
- Select Add Custom Charge.
- Enter the charge's amount, including cents.
- (Optional) Enter a description to identify the reason for the charge later.
- (Optional) Tap the Add tax toggle to enable tax collection on the charge.
- Tap Add to Cart.
Tip:
To save time, add your most popular products, categories, and discounts to your Favorites screen. Learn how
Step 2 | (Optional) Assign a customer to the sale
Keep good records by adding your customer's details to the sale. When they return, you can quickly assign the saved customer to a new sale.
To assign a customer to the sale:
- Tap Select Customer.
- Select an option:
- Create a new customer: Tap +New Customer, enter the details, and tap Save.
- Select a saved customer: Search for the customer's name, email, or phone number or scroll down and select the customer.
Tip: You can tap View next to a customer to view their details.
Step 3 | (Optional) Apply a discount or coupon
You can offer reduced prices by adding a discount at checkout or by letting your customer redeem a coupon.
- Discounts: Create a discount on the spot or add a saved discount.
- Coupons: Enter a coupon code or select a coupon from your list. You can redeem coupons created with the Wix loyalty program or the Smile.io app. Learn more about coupons.
Notes:
- Swipe left to remove coupons or discounts added to the cart.
- You cannot apply a coupon and a discount to the same sale.
- You cannot apply a coupon to a sale with a custom charge.
- You cannot redeem free shipping coupons, expired coupons, or archived coupons.
To apply a discount to the cart:
- Tap Discounts.
- Select a discount option:
- Add a saved discount: Tap to select the relevant discount.
- Add a saved variable discount: Tap to select, enter the amount and tap Add.
- Create a discount just for this sale:
- Tap One-Time Discount.
- Select the Amount
or percentage 
icon. - Enter the price or percentage.
- (Optional) Add a discount description.
Note: This does not appear on your customer's receipt.
- Tap Add.
To apply a coupon to the cart:
- Tap Actions.
- Select Redeem a Coupon.
- Select a coupon or type the coupon code.
- Tap Add to Cart.
Note:
Learn more about troubleshooting coupons.
Step 4 | (Optional) Take additional actions
Before you accept payment for the order, you can tap the Actions button at the top right and select any of the following:
- Save Cart: Save the cart so you can return to it later.
- Ship to customer: Add shipping to the order.
- Attribute Sale to Team Member: Attribute the sale to someone other than the team member operating the POS.
Step 5 | Accept payment and complete checkout
Accept cash payments or credit cards using your card reader. You can even accept payment from 2 or more payment methods (e.g. 2 credit cards).
Notes:
- Card readers accept all major credit cards and payments made through the following payment apps: Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS.
- Canadian merchants: Interac processing fees are $0.15 CAD.
- You can hide payment options you don't use.
To accept payment:
- Tap Charge at the bottom right.
- Choose the relevant payment method:
Accept credit card payment
Accept cash payment
Accept payment by gift card
Manually enter credit card details
Accept split payment (more that one payment method)
Accepting partial payment (deposit)
Accepting other types of payment
FAQs
We are here to answer all of your questions. Click a question below to learn more:
Can I sell product subscriptions?
Can I add tax to a completed POS sale?
Can I allow customers to leave a tip?
How do I add a customer to a sale retroactively?
How can I save a cart?
Can I disable payment methods that aren't relevant for my business?
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