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In this article
  • Step 1 | Add products or charges to the cart
  • Step 2 | (Optional) Assign a customer to the sale
  • Step 3 | (Optional) Apply a discount or coupon
  • To apply a discount to the cart
  • To create and redeem a coupon
  • Step 4 | (Optional) Take additional actions
  • Step 5 | Accept payment and complete checkout
  • FAQs

Wix POS Register: Selling Store Products at Your POS

10 min
In this article
  • Step 1 | Add products or charges to the cart
  • Step 2 | (Optional) Assign a customer to the sale
  • Step 3 | (Optional) Apply a discount or coupon
  • To apply a discount to the cart
  • To create and redeem a coupon
  • Step 4 | (Optional) Take additional actions
  • Step 5 | Accept payment and complete checkout
  • FAQs
Important:
  • This article is about the Wix POS Register for brick & mortar businesses. 
  • If you are using POS on a mobile devicelearn more about Mobile POS.
Start processing a sale by going to the Checkout tab in your POS tablet. There you can add products to the cart, apply discounts or coupons, accept payment, and more. 
Screenshot of the checkout on the Wix Retail POS
Tip:
All the sales you make at your point of sale are fully synced with your online store's inventory.

Step 1 | Add products or charges to the cart

You can add products to your cart by scanning them or selecting them from the Products or Favorites tabs.
GIF showing products added to a sale on the Wix Retail POS
You can also add a custom charge to the cart that isn't associated with a product. This is useful, for example, when you need to add extra fees or make special orders. If you use Wix Bookings, you can also book appointments and accept payment for sessions.

To add products or custom charges to the cart:

  1. (In your POS tablet) Tap Checkout on the bottom bar. 
  2. Scan the product's barcode or select a product from the Favorites or Products tabs.
    Note: If the product has product options, select them, and tap Add to Cart.
  3. To edit the quantity, tap the product, tap the Plus  or Minus  icons, then tap Add to Cart.
  4. (Optional) Add a custom charge:
    1. Tap Actions at the top right. 
    2. Select Add Custom Charge.
    3. Enter the charge's amount, including cents.
    4. (Optional) Enter a description to identify the reason for the charge later.  
    5. (Optional) Tap the Add tax toggle to enable tax collection on the charge.
    6. Tap Add to Cart
Tip:
To save time, add your most popular products, categories, and discounts to your Favorites screen. Learn how to organize your favorites screen.

Step 2 | (Optional) Assign a customer to the sale

Keep good records by adding your customer's details to the sale. When they return, you can quickly assign the saved customer to a new sale.

To assign a customer to the sale:

  1. Tap Select Customer.
  2. Select an option:
    • Create a new customer: Tap +New Customer, enter the details, and tap Save.
    • Select a saved customer: Search for the customer's name, email, or phone number or scroll down and select the customer.
      Tip: You can tap View next to a customer to view their details.

Step 3 | (Optional) Apply a discount or coupon

You can offer reduced prices by adding a discount at checkout or by letting your customer redeem a coupon.
Notes:
  • Swipe left to remove coupons or discounts added to the cart.
  • You cannot apply a coupon and a discount to the same sale.
  • You cannot apply a coupon to a sale with a custom charge.
  • You cannot redeem free shipping coupons, expired coupons, or archived coupons.

To apply a discount to the cart

  1. Tap Discounts.
  2. Select a discount option:
    • Add a saved discount: Tap to select the relevant discount.
    • Add a saved variable discount: Tap to select, enter the amount and tap Add.
    • Create a discount just for this sale:
      1. Tap One-Time Discount.
      2. Select the Amount  or percentage  icon.
      3. Enter the price or percentage. 
      4. (Optional) Add a discount description.
        Note: This does not appear on your customer's receipt. 
  3. Tap Add.

To create and redeem a coupon

  1. Tap the customer's name.
  2. Tap Redeem & Edit.
  3. Select an option:
    • Customer already has a coupon: Tap Apply to Cart under Your customer's coupons.
    • Customer has points but no coupon: 
      1. Tap Get Coupon under Available Rewards to create a coupon.
      2. Tap Redeem & Get Coupon.
      3. Tap Apply to Cart under Your customer's coupons.

Step 4 | (Optional) Take additional actions

Before you accept payment for the order, you can tap the Actions button at the top right and select any of the following:
  • Save Cart: Save the cart so you can return to it later.
  • Ship to customer: Add shipping to the order
  • Attribute Sale to Team Member: Attribute the sale to someone other than the team member operating the POS.
  • Redeem Points: Redeem loyalty points a customer has earned in your store by applying them to the current sale.

Step 5 | Accept payment and complete checkout

Accept cash payments or credit cards using your card reader. You can accept payment from more than one payment method (e.g. two different credit cards).  
Notes:
  • Card readers accept all major credit cards and payments made through the following payment apps: Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS.
  • Canadian merchants: Interac processing fees are $0.15 CAD. Learn more about processing fees
  • You can hide payment options you don't use.
Screenshot of part of the checkout on the Wix Retail POS

To accept payment:

  1. Tap Charge at the bottom right. 
  2. Choose the relevant payment method:

FAQs

Click a question below to learn more selling store products with POS Register.

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Wix POS Register: Viewing Your Sales Report

Wix POS Register: Updating and Troubleshooting Your Card Reader

Wix POS Register: Issuing Refunds
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