header-logo
Getting started with WixBuild your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.
Creating a websiteRead how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.
Account & billingReview your account settings, manage your subscriptions and plans and understand your invoices.
Using the Wix mobile appsUse our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch.
Connecting a domainFollow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.
Managing your businessGet tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.
Promoting your siteLearn to make your site more visible promoting it on search engines, sending emails and running paid ads. Improve your online presence with practical tips.
Studio, Partners & EnterpriseGet the most out of your Studio or Enterprise account with advanced features that'll help you work more efficiently.
Need more help?Find solutions for site performance and technical issues, learn about issues we’re working to fix or contact us for help.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Setting up the scanner
  • Scanning Products with the barcode scanner
  • Maintaining the barcode scanner
  • Troubleshooting Your barcode scanner

Wix POS Register: About Your HP Barcode Scanner

In this article
  • Setting up the scanner
  • Scanning Products with the barcode scanner
  • Maintaining the barcode scanner
  • Troubleshooting Your barcode scanner
Important:
  • This article is about the Wix POS Register for brick & mortar businesses. 
  • It is no longer possible to purchase the HP barcode scanner.
Use the Barcode Scanner to scan your products when customers are checking out or when you are adding new products to your catalog. 

Setting up the scanner

Start by connecting the scanner to the tablet, then go to your hardware settings to verify that it's connected correctly.

To set up the scanner:

  1. Connect the cable to the scanner and to the tablet.
    Note: This automatically turns the scanner on. 
  2. Open the POS tablet.
  3. Tap the Menu icon  at the bottom left. 
  4. Tap Settings.
  5. Tap Manage Hardware.
  6. Check the status under Barcode Scanner. If the scanner is connected properly, the status should read Connected

Scanning Products with the barcode scanner

The barcode scanner's red light means ready to use. The scanner beeps and the light changes to green when it successfully scans a product. 

To scan products:

  1. Pick up the barcode scanner. 
  2. Hold the scanner's trigger button and, without letting go, aim the scanner's beam to the center of the product's barcode. 
  3. Release the button after you hear the beep. 
Tip:
You can also scan products without having to hold the button. Place the scanner on its stand and hold the product's barcode in front of the red beam. 

Maintaining the barcode scanner

To keep the scanner functioning properly, follow the guidelines below.

To maintain the barcode scanner:

  • Keep the scan window clean and without scratches.
  • If there is a stain on the scan window, clean it using a soft cloth (e.g. an eyeglass cleaning cloth). 
  • Do not spray any liquid on the scan window. 
  • Do not use any detergent to clean other parts of the device except for water.

Troubleshooting Your barcode scanner

If your barcode scanner stops responding or doesn't act normally, disconnect it from the tablet and then reconnecting it.

Helpmate

Hello

Need a bit more guidance?
Unlock personalized helpLog in to get the most out of Helpmate.