header-logo
Getting started with WixLearn how to build your website and business using Wix.
Creating a websiteDesign and manage your site with smart functionalities.
Account & billingManage subscriptions, plans and invoices.
Using the Wix mobile appsRun your business and connect with members.
Connecting a domainLearn to purchase, connect or transfer a domain to your site.
Managing your businessGet tools to grow your business and web presence.
Promoting your siteBoost your visibility with SEO and marketing tools.
Studio, Partners & EnterpriseGet advanced features to help you work more efficiently.
Need more help?Find solutions, learn about known issues or contact us.
placeholder-preview-image
Wix LearnImprove your skills with our courses and tutorials.
Wix BlogGet tips for web design, marketing and more.
SEO Learning HubLearn to increase organic site traffic from search engines.
Website developmentBuild a custom site using our full-stack platform.
Hire a ProfessionalGet matched with a specialist to help you reach your goals.
placeholder-preview-image
In this article
  • Customer Experience
  • Step 1 | Add the app and create a Smile account
  • Step 2 | Answer initial setup questions
  • Step 3 | Customize your loyalty program

Wix Stores: Creating a Loyalty Program with the Smile: Points & Rewards App

3 min
In this article
  • Customer Experience
  • Step 1 | Add the app and create a Smile account
  • Step 2 | Answer initial setup questions
  • Step 3 | Customize your loyalty program
Encourage your customers to come back to make more purchases but adding a loyalty program. 
Using the Smile app, you can build your loyalty program to suit your business. Decide which actions earn points (purchases, sharing on social media, leaving a review etc). After accumulating enough points, customers can redeem them when they make their next purchase.
Note:
  • You can also set up a loyalty program for your site using Wix Loyalty.
  • The Smile App is only available in English.
  • Your site must have a Members Area to reward customers. To learn how to add a Members Area, click here

Customer Experience

When customers visit your site on desktop or mobile, they see the loyalty program launcher.
After clicking, customers can read how to start earning and redeeming points in the loyalty program panel.

Step 1 | Add the app and create a Smile account

This loyalty program is offered through the Smile: Points & Rewards third-party app. To get started, add the app to your site. 

Step 2 | Answer initial setup questions

Now you will answer a few questions to help get you set up. Don't worry if you aren't sure how to answer. You can make changes to your selections later in the Smile dashboard. 

Step 3 | Customize your loyalty program

The Smile app lets you offer your customers different ways to earn points, customize the look of the loyalty program on your site and in emails, and more. 

Explore these customization options:

  • Add ways customers can earn points. Learn how
  • Add ways customers can redeem points. Learn how
  • Set when points expire. Learn how
  • Customize how your loyalty program appears on your site Learn how

Tip:
To access the Smile dashboard after initial setup, go to smile.io and log in. 

Helpmate

Hello

Need a bit more guidance?
Summary of this article
Related articles
Wix Stores: Setting Up and Managing Abandoned Carts

Wix Stores: Offering Rewards and Incentives

Wix Stores: Adding the Kudobuzz Reviews App
Unlock personalized helpLog in to get the most out of Helpmate.