Wix Retail POS: Offering Shipping or Delivery

2 min read
  • This article is about Wix Retail POS tablet for brick & mortar businesses. 
  • For info on using POS on a mobile device, click here.
Offer your customers the convenience of shipping their store orders to them by mail or delivering them using a local delivery service. 
Starting October 25, 2023, the ability to offer shipping or delivery at a point of sale will be available only to merchants with a Wix Retail Pro Plan. Learn more

Step 1 | Set up shipping or delivery rules

Before you begin:
Any shipping, local delivery, or pickup rules that you created for your online store appear as options in the POS tablet. 
Screenshot of the Wix Retail POS  with  ship to customer screen shown
If you haven't yet done so, you can set up shipping now.

Step 2 | Add shipping during checkout

To add shipping, you can start processing the sale as you normally do, but before you collect payment, add shipping to the order.

To add shipping:

  1. Add any products, charges, discounts, to the cart.
  2. Tap Actions at the top right corner of the cart. 
  3. Select Ship to Customer.
Screenshot of the Wix Retail POS checkout screen, with the Actions drop-down options visible and ship to customer outlined
  1. If you haven't done so already, add a customer to the sale:
    • Existing customer: Select a customer from the list and make sure you have a shipping address listed.
    • New customer:
      1. +New Customer.
      2. Enter the customer's details and tap Next. 
        If the customer wants to ship to another address, you can enter that address here.
  2. Select one of the shipping/delivery options you have set up.
  3. Complete checkout.


Click a question below to learn more about shopping or delivery.

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