Wix Bookings: Creating and Managing Appointments Using the Wix Owner App
4 min read
The Wix Owner app enables you to create, update or cancel any sessions from your mobile device, while you're on the go.
Create new appointments from the Bookings Services tab of the Wix Owner app. You can also view and update your upcoming appointments from the Booking Calendar in your Wix Owner app.
Notes:
- You can also create Classes using the Wix Owner app.
- Go to your desktop if you need to create Courses in Wix Bookings.
- Learn how you can offer the service as part of an existing Pricing Plan.
In this article, learn more about:
Creating an appointment in the Wix Owner app
Create new appointment services on the go using the Wix Owner app. Appointments are services that clients book whenever a time slot is available. For example, a hairdresser may be available from 9 AM until 7 PM and clients can book any time that isn't already taken.
To create an appointment on the Wix Owner app:
- Go to your site in the Wix Owner app.
- Tap Manage
at the bottom. - Tap Booking Services.
- Tap + Create New Service at the bottom.
- Tap Appointment.
- Add the following details about the appointment:
- Add an Image: Tap Add an Image to take a new photo or upload an existing one.
- Service Details: Enter the name and description of the service.
Note: Tap the Category drop-down and select a category (if you created categories). - Service Location: Tap the Location drop-down and select the location of the appointment.
- Staff Members: Tap Edit to choose the available staff members.
- Service Duration: Select the Length of Session and the Time Between Sessions from the relevant drop-downs.
- Pricing: Tap the Price Type drop-down and select an option:
- Fixed price: You charge a set price for the appointment.
- Tap Amount and enter the price.
- Choose how clients pay from the Payment Preferences drop-down:
- Online: Only accept online payments for the appointment.
- In person: Only accept in-person payments (before or after the appointment).
- Online or in person: Allow clients to choose whether they pay online or in person.
- Online deposit only: Accept an online deposit for the appointment and have clients pay the rest in person.
- Custom price: Enter a short description of your pricing (up to 20 characters). The description appears on your site.
Note: This means clients can't pay you online. - Free: Offer the service free of charge. Great for introductory appointments with clients.
- Varied Prices: Go to your Wix account on desktop to add varied prices to your appointments. You can charge different rates for appointments depending on the staff member, client type, service type and more.
- Fixed price: You charge a set price for the appointment.
- Tap Save.
Tip:
You can also create appointments using the quick actions menu at the bottom of the Wix Owner app. Tap Add, tap Create a service and then tap to choose appointment.
Updating an upcoming appointment in the Wix Owner app
Make changes to an upcoming appointment at any time using your Wix Owner app. You can reschedule the session for another day, change the staff member or add a note about the session, as required.
To update an upcoming appointment in the Wix Owner app:
- Go to your site in the Wix Owner app.
- Tap Manage at the bottom.
- Tap Booking Calendar.
- Tap to select the relevant date.
- Tap the More Actions icon
next to the appointment. - Tap Edit session.
- Make the relevant changes, including:
- Changing the staff member for the appointment.
- Changing the time and date of the appointment.
- Adding a note to yourself about the appointment.
- Tap Save.
- (Optional) Tap Yes to send your client an email with the updated details.
Canceling an upcoming appointment in the Wix Owner app
You can also cancel upcoming appointments using the Wix Owner App. You can also choose to send an email notification to your client about the cancellation.
To cancel an upcoming appointment in the Wix Owner app:
- Go to your site in the Wix Owner app.
- Tap Manage at the bottom.
- Tap Booking Calendar.
- Tap the relevant date.
- Tap to select the relevant booking.
- Tap Cancel Session at the bottom.
- Tap Cancel.
- (Optional) Tap Yes to send a notification email to the client whose session was canceled.
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