Wix Bookings: Offering Services at Multiple Locations

6 min read
Offer your services at multiple business locations to provide your clients and staff more choice and flexibility. You can create appointments and classes that occur at more than one location or create separate services for each branch. 
Notes:
  • When clients book services, the emails go to the email address connected to the default business location. 
  • Your dashboard's time zone doesn't change if you have multiple locations. Only the time zone for your default location appears on your site. 
A screenshot showing services displayed by location on a live Wix site.
In this article, learn more about:

Adding business locations to your site

Add new locations to the Business Info section of your site to keep your clients up to date as your business grows. They can then select the most convenient location to book their services.

To add business locations to your site:

  1. Go to Business Info in your site's dashboard.
  2. Scroll down to the Location & Contact Info section.
  3. If you have not already done so, enter your first location:
    1. Enter your business address.
    2. (Optional) Enter a description, for example, "Enter from the side door beside the elevators".
    3. Enter contact info relevant for this location.
    4. Enter the relevant business hours and time zone. 
      Tip: You display only your local time zone using the Booking Policy section in your site's dashboard.
  4. Click Add a Second Location / Add New Location.
A screenshot showing how to add another location in the dashboard.
  1. Enter the details of your new location:
    1. Enter your business address.
    2. (Optional) Enter a description, for example, "Enter from the back".
    3. Enter the relevant contact info for this location.
  2. Repeat steps 4 and 5 to create any additional locations.
  3. Click Save.

Changing staff members' available locations

Set your staff up at multiple locations so you can offer more flexible appointments and classes. This allows you to offer more convenient options to your clients.

To change staff members' available locations:

  1. Before you begin, make sure to set your default work hours
  2. Go to Staff in your site's dashboard.
  3. Hover over the staff member you want to update and click Edit.
  4. Click the edit icon next to the relevant day of the week.
A screenshot showing how to edit a staff member's hours for a specific location.
  1. Click the Location drop-down and select the relevant location where your staff member works on that day.
  2. Click Save.
A screenshot showing how to choose the location where a staff member works on a specific day of the week.
  1. Repeat steps 4-6 to select the relevant locations for each of the staff member's working days.
  2. (Optional) Repeat the steps above for all staff members who work from multiple locations. 
Now that you have set up the staff availability, you can create or edit appointments for all your locations.

Adding more locations to an appointment or class

As your business grows, you may want to add more locations to your existing services. This is a great way to win new clients and offer more convenience to your existing clients. 

To add more locations to an appointment or class:

  1. Go to Booking Services in your site's dashboard.
  2. Click an existing appointment or class to edit it. 
  3. Click Edit under Location in the Service Details section.
  4. Click Business Location.
  5. Select the relevant business addresses from the Choose locations drop-down. 
A screenshot showing how to select the business locations where you offer a service.
  1. Click Save.
  2. In the Availability section, select the checkboxes next to each staff member offering this service.
A screenshot showing how to assign staff members to a service.
  1. (Optional) Schedule classes at multiple locations by scrolling down to the Schedule section. 
    1. Add Sessions (click Save & Continue if prompted).
    2. Add the required sessions, including the locations.
    3. Click + Add more recurring sessions to schedule additional sessions.
  2. Click Save.
A screenshot showing how to set the locations where you offer class sessions on each day of the week.

Offering courses at multiple locations

You can create a course and offer it any of your locations. You cannot create a single course service that takes place at multiple locations. 
To offer a course at multiple locations, create the course and offer it at one location. Then, duplicate the course and set it to take place at a different location. A single course service cannot have sessions in more than one location

To offer a course at multiple locations:

  1. Go to Booking Services in your site's dashboard.
  2. Click an existing course to edit it.
  3. Click Edit next to Location in the Service Details section.
  4. Choose where you want the course to take place: 
    • Business location: Select one of your business addresses.
    • Custom Location: Choose a location other than one of your business addresses.

  5. Click Save.
  6. Click More Actions  next to the course you created above in the Booking Services tab.
  7. Click Duplicate.

  8. Click Edit under Location in the Service Details section.
  9. Choose where you want the second part of the course to take place:
    • Business location: Select one of your business addresses.
    • Custom Location: Choose a location other than one of your business addresses.
    • (Optional) Repeat steps 6 - 9 above as necessary, depending on the number of locations you want to include in the course. Note: Your clients will have to sign up for each course session at each location. 
  10. Click Save.

Displaying services by location

If you choose to include tabs on your Service List, you can display your services by location, instead of by service category. 
A screenshot showing services offered at different locations on a live wix site.

To display services by location:

  1. Go to the Service page in your Editor.
    Tip: This may appear as "Book Online".
  2. Click the Service List element on the page.
  3. Click Settings

  4. Click the Display tab.
  5. Enable the Show tabs on Service List toggle to add the tabs showing your different locations.
  6. Select Locations under Use tabs to filter by.

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