Customizing the Checkout Settings

Your Checkout Page is where customers complete their orders. Make sure you customize the settings to suit the needs of your business. 

The customization settings page has a number of sections. The ones you see depend on which business solutions you use (Wix Stores, Wix Bookings, or Wix Restaurant Orders (New). 

This article will give you an overview of what you can do in each one. 

In this section, you can customize the fields that customers fill out when completing checkout. In addition, you can add a Subscription opt-in checkbox.

You may need extra information from your customers so you can cater to their needs and fulfill the order. This could range from questions about store product customizations, asking whether the item is a gift, getting consent before a treatment booked through Wix Bookings, and so on.

You can add as many custom fields as you need. Start by choosing the type of field you want to add (e.g. multiple choice, text, checkbox) and then customize it. Custom fields appear below the customer details and above the delivery details.

You can invite customers to subscribe to your marketing communications or blog email list during checkout. 

When a customer subscribes, a 'Subscribed' label is added to the customer in your Contact List. 

To add it, enable the Subscription opt-in checkbox and choose whether you want it checked by default.

In the Policies section, you can create policies that will appear in the footer of the Checkout Page as clickable links. You can also display those same policies with an agreement checkbox that customers need to select to complete checkout. 

In the payments section, you can enable the ability to automatically send invoices, accept payment by gift card, or let customers give you permission to save and bill their credit card number. Additionally, you have a convenient link to the Accept Payment page in your dashboard. This page is  where you can connect a payment provider.

After you enable the Invoices toggle, an invoice is automatically sent to your customer every time an order is paid online. These invoices have a balance of $0.00 because the order has already been paid.

You can create Wix Gift Cards and sell them on your site. However, in order to display a "Redeem a gift card" option, you need to enable the Gift Cards toggle in your settings.

Having a customers’ credit or debit card details on file allows you to charge a customer without them needing to be present.

When you enable the Save customers’ cards on file toggle, a checkbox is added to the credit/debit payment part of your checkout.

Customers can also select the Save card details for next time. This is a different option. When selected a customer's card is saved to their personal "My Wallet" part of their Members Area.  

You can set certain requirements to checkout to avoid orders with too few or too many items. For example:

You can block orders that don't fulfill the requirement (with a message explaining why), or just add a message stating the requirement, but allowing orders to go through. 

There are a number of emails sent automatically to stores customers, some of which are always sent and others that can be disabled. These include:

You can make certain customizations to these emails.