Issuing Receipts to Customers

In this article

Manually Issuing receipts
Automatically issuing receipts for every paid order
FAQs

Important:

This article is relevant for Wix Stores, Wix Bookings, Wix Restaurants Orders, Wix Donations, and is in the process of becoming available for Pricing Plans.

After you receive payment for an order, you can issue a receipt to give your customers an official proof of purchase. Choose whether you want to manually send receipts for selected orders or automatically send receipts for every payment you receive.

Screenshot of a sample receipt generated through Wix Reciepts

Manually Issuing receipts

You can generate receipts for any payment received for an order created through Wix Stores, Wix Bookings, Wix Restaurant Orders, or Wix Donations.

Important:

Customize your receipts before you start issuing them to make sure they show your branding and contain the details you want to include.

To issue a receipt for orders:

Go to Orders in your site's dashboard.
Click the relevant paid order.
Click the More Actions drop-down.
Select Create receipt.

Screenshot of part of an order in the dashboard in Wix Stores showing the Manage receipts button

Click Create receipt to confirm.
Download, print, or email the receipt using the links at the top.

Automatically issuing receipts for every paid order

You can automatically send receipts to customers whenever you receive payment for an order. If an order is paid using multiple methods, such as two credit cards, a separate receipt will be issued for each payment.

To enable automatic receipts:

Go to Checkout Settings in your site's dashboard.
Scroll down and click Receipt Settings.
Important: Make sure to set up receipts before issuing them.
Click the Create receipt when a payment is added to the order toggle to enable automatic receipts.