Wix Receipts: Issuing Receipts | Help Center

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Managing your business

Accepting payments on your site

Sending receipts

Wix Receipts: Issuing Receipts

10 min

In this article

Key differences between a receipt and an invoice
Issuing receipts
Automating receipt generation
Viewing your issued receipts
Viewing and managing your receipts list
Frequently asked questions (FAQs)

Wix Receipts lets you generate and send official proof of purchase to your customers once a payment is successfully processed for orders, invoices, or pay links. This helps you keep clear records and provides your customers with peace of mind.

Imagine a customer buying a handmade necklace from your online store; with Wix Receipts, they receive a professional receipt instantly, confirming their payment and making your business look more credible.

Screenshot of a sample receipt generated through Wix Reciepts

Before you begin:

Customize your receipts before you start issuing them to make sure they show your branding and contain the details you want to include. Learn how to customize receipts.

Key differences between a receipt and an invoice

Wix Receipts and Wix Invoices are two tools designed to help you manage payments within your business. Invoices are ideal for requesting payments, while receipts act as official proof of payment once a transaction is successfully processed. Together, they provide simple, effective options for managing customer payments and maintaining accurate records.

Invoice: A document sent to customers to request payment for goods or services. Invoices are used before a payment is completed and include details like the amount owed, the due date, and payment methods. Learn more about creating an invoice.
Receipt: A document issued after payment has been successfully made. Receipts confirm transactions, providing proof of payment for both your business and your customers.

Issuing receipts

Receipts are PDFs created for payments you received. You can create receipts for funds collected through:

Orders: Paid orders generated through Wix Stores, Wix Bookings, Wix Restaurant Orders (New), or Wix Donations
Pay Links: Paid pay link requests issued through Pay Links

Orders tab

Pay Links

Go to Orders in your site's dashboard.
Click the relevant paid order.
Click the More Actions drop-down.
Select Create receipt.
Click Create receipt to confirm.
Download, print, or email the receipt using the links at the top.

Tip:

If an order was paid for using more than 1 payment method, receipts are created per payment.
Screenshot of the create receipt popup in Wix for an order with multiple payments

Automating receipt generation

Enable automations to streamline receipt generation and email notifications for customer payments. You can automatically generate receipts for invoice payments and when payments are added to the related order. You can also send an automated receipt email when full payment for an order is complete.

To automate receipt generation:

Go to Receipt Settings in your site dashboard.
Click the Automations tab.
In the Automated receipts section, enable the relevant toggles in each tab:
- Generate receipt for invoice payment: Automatically generate a receipt whenever an invoice payment is received.
- Create receipt when a payment is added to the order: Automatically generate a receipt when a payment is added to an order.
- Send a receipt email: Automatically send an email receipt to the customer after a receipt is issued.

A screenshot showing one enabled automation and one disabled automation in receipts settings in the dashboard.

Viewing your issued receipts

You can go back to receipts you've already created to view them yourself or to send to your customer.

Orders tab

Invoices

Pay Links

When viewing an order, you can expand the Customer paid section and click the Receipt icon

Screenshot of an order in Wix with the Receipt icon outlined

Alternatively, to view receipts in the list of orders in the Orders tab, you need to first display the receipts column.

Screenshot of the orders page in Wix with the receipts column outlined

To display the Receipts column in the Orders tab:

Go to Orders in your site's dashboard.
Click the Customize Column icon at the top right.
Select the checkmarks next to Receipts.

With the receipt column enabled, you can click the Receipt icon

next to the relevant order to view or resend a receipt.

Screenshot of the orders page in Wix with the receipt icons outlined

Viewing and managing your receipts list

Keep track of all your issued receipts in one centralized location. This allows you to monitor your transactions, stay organized, and ensure accurate record-keeping for your business. You can download a PDF of some or all of your receipts for your offline records, or to share with your financial advisor or bookkeeper.