About Your Contact List

3 min read

Keep track of leads, customers, and anyone else interacting with your site and business, all in one place.

Note:

When you create a site, you'll find 2 demo contacts in your Contact List. Click these contacts to explore the details you can save. You can edit or delete these demo contacts at any time.

Click to go directly to your Contact List.

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Automatic syncing of your contacts

Every time a visitor submits a contact form, subscribes to your newsletter, buys something from your store, or interacts with your site in a number of other ways, they are automatically added to your Contact List with the information they provided.

This means that you automatically gave access to those people that are interested in your site or business, and you can access their details at any time.

Want to gain a deeper understanding of your customer base?

Segment insights enable you to monitor activity within key contact segments, focusing on the specific populations that represent most value to your business.

Click Show Segment Insights above your Contact List to get started.

Note: To access segment insights, you must have a Business or Business Elite Premium plan and your site must be fully set up for Wix Stores: you must have added the Wix Stores app, added at least 1 product, connected a payment method, and published your site. This feature is not yet available to all users.

You can also import contacts from Gmail or as a CSV file, or manually create a new contact.

Easy access to your contacts' details

You can view all of your contacts on your Contact List in your site's dashboard. When you click a contact, the contact's details open in the panel on the right.

A screenshot of the contact panel open in the Contacts List.

You can see an Overview of your contact, including contact information, member status, contact labels, subscriptions, and more. You can edit your contact's details from within the panel.

The Inbox tab displays your contact's activity history, and you can send a chat message, email, and SMS to your contact from the Inbox panel.

A screenshot of the Inbox tab on the contact panel.

Customizable contact panel

Clicking Customize View in the contact's details allows you to control the contact information displayed, and how that information is ordered, using a collection of widgets.