Wix Studio FAQs: Using the Workspace

The Wix Studio workspace is a business management tool specifically designed for agencies and enterprises. This is your account-level experience and will replace your previous dashboard experience as a Wix user. 

From your account-owner workspace, you'll be able to manage sites, clients and reusable assets, stay on top of subscriptions, view customer support history (including tickets opened by teammates) and much more. 

If you're in the Partner Program, you'll be able to view your points, track your revenue share earnings and access the Marketplace (if eligible). You can name your workspace, create new ones and be invited to collaborate in other workspaces too.

When you switch to Wix Studio you'll land in a new account-level workspace. If you wish to create a new workspace, click the Workspace dropdown located in the top bar, then click Create Workspace. Choose a name, add a logo or image, and click Create a Workspace. Learn more about creating a new workspace.

Yes, your dashboard and account-level experience will change. The Wix Studio workspace will become your new, account-level experience where all of your workflows are streamlined into one central place.

In the new Wix Studio workspace you can view client sites and project assets, manage your team, control roles and permissions, track subscriptions and domains, send analytics reports, view customer support history and more. The workspace also incorporates elements that were once part of the Partner Dashboard, like Wix Marketplace and the Revenue Share tab where you can track your earnings. If you're a Wix Partner, you'll find your status, points history and benefit information next to your workspace name at the top of the sidebar.

If you work with multiple agencies, you can switch back and forth between any other workspaces you create, share or get invited to.

If you belong to 50 workspaces, you will not be able to create any new ones. You can create as many sites as you want within each workspace.

Not yet. Transferring a site between workspaces is a feature we're currently working on. However, you can transfer sites between accounts, just as you can today.

Yes, in the Sites tab, you can use bulk actions to export and move items into trash or other folders.

All Wix, Editor X and Wix Studio updates will be visible in the new Wix Studio workspace. You'll be alerted to new updates through badge notifications, under the Notifications icon, at the top right of your workspace. Click the icon to open the News Center. Here, you'll find the latest news divided into 3 categories: general updates, betas and new releases. Filter by platform, business solutions or tools and features, to find the updates most relevant to you.

Only Partners who have access to the Marketplace, as well as existing Partners who currently use Proposals, will have access to this tool in the new workspace. You'll find it under the Marketplace tab. Learn more about joining the Wix Partner Program.

If you feel that Wix Studio is not for you, you can switch to the regular Wix experience. When you leave, Wix Studio features will no longer be available. For Wix Partners, this decision also means leaving the Partner Program altogether and losing access to exclusive benefits, features and points. Learn more about leaving Wix Studio.

You can join multiple teams in Wix Studio. Each team has a separate workspace. From the Workspace dropdown located in the top bar, you can view all of your team workspaces and can easily switch between them depending on the project.

A teammate is anyone who has been added to a team's workspace. The team is usually people you work with on projects for your clients. 

There is no limit to the number of teammates in one workspace.

Yes. In the Wix Studio workspace, there's a Customer Care Tickets tab where you can view your agency's tickets and track their status. Plus, you can use the history log to browse and find solutions to previous issues. You can access this feature right from your phone too, in the Wix Studio app.

An external site collaborator is someone outside of the team's workspace, who has been invited to work on a site, such as a client.

We’ve enhanced the client handover experience so you can transfer site ownership or roles and permissions, in a more professional and comprehensive manner.

Now you can build a kit of personalized resources, specific to your client's needs, and add it to their dashboard. You can use Wix Studio resources or upload your own files, including videos, for a completely tailored experience.

Go to the Client Kit tab to compile your chosen resources, add your company's logo and contact details and invite your client via email. Your invite will take them directly into their site dashboard. Learn more about creating a client kit.

Wix Studio offers the following client-focused tools:

Not yet, but we hope to enable this option on Wix Studio soon.

When transferring a website, you can select which subscriptions you want to transfer to the new site owner.