Wix Stores: Customizing the Checkout Page
6 min read
Customize the elements that appear in your store's Checkout Page to suit your business needs. You can add your company name or business logo and add extra fields so you can collect additional information.
In this article, learn more about:
Displaying your business name or logo
To display a logo at the top of the Checkout Page, you need to add it to your site's Business Info.
If you don't add a logo, your business name appears instead.
To add your business name or logo:
- Go to Settings in your site's dashboard.
- Click Business info.
- Enter your business name in the Name field.
- Click Add Logo.
- Upload your logo.
Setting a minimum order amount
Set a minimum order value to avoid accepting orders that are not profitable for your business. When shoppers try to check out with an order that doesn't make the minimum, they are prompted to add to the order or use alternative delivery options.
To set a minimum order amount:
- Go to Settings in your site's dashboard.
- Click eCommerce settings.
- Click the Set a minimum subtotal toggle to enable it.
- Enter the minimum amount an order must reach to complete checkout.
Customizing the checkout fields
You can collect extra information from customers by adding fields to the checkout, such as a "Contact Person" field.
Add any of the 3 available preset fields or create your own field to collect any information you need. For example, you can create a:
- Customer's tax ID number field
- VAT ID number field
- Educational institution name field
To add fields to the checkout page:
- Go to Settings in your site's dashboard.
- Click eCommerce settings.
- Scroll down to the Customize your checkout section.
- Add a preset field:
- Enable the toggles next to any of the preset fields to add them.
- (Optional) Click the Mandatory field checkbox next to the selected field.
Note: If checked, customers need to complete these fields to check out.
- Add a custom field:
- Click the Additional Info toggle to enable it.
- Enter a name in the Field Title field (e.g. Contact Person).
- (Optional) Click the Mandatory field checkbox next to the field you created.
Note: If checked, customers need to complete these fields to check out.
Notes:
- To view the info that customers entered in custom fields (e.g. to view the name of a contact person) go to the Orders tab and select an order. The information appears on the right, in the Order Info section.
- Customers who check out with PayPal do so in the PayPal dashboard, so they may not see custom fields that you added.
Adding store policies
Display store policies on your checkout page so customers know what to expect. Store policies appear:
- As clickable links in the footer of your checkout page
- (Optional) Next to a policy checkbox that customers must agree to before checking out
To create store policies:
- Go to Settings in your site's dashboard.
- Click eCommerce settings.
- Scroll down to the Checkout policies section.
- Select the policies you want to display.
- Enter the policy text.
- (Optional) Create a custom policy (e.g. Shipping Policy):
Note: Custom policies do not appear next to a policy checkbox.- Click + Create Your Own Custom Policy.
- Enter a policy name.
- Enter the policy text.
- (Optional) Add a policy checkbox:
- Scroll down to the Policy Agreement Checkbox section.
- Click the Policy checkbox toggle to enable it
- Select a Checked by default setting:
- Selected: The checkbox is already checked on the Checkout Page.
- Deselected: Customers need to select the checkbox to check out.
Wix Learn:
Watch lesson 6 on creating store policies or check out the entire course on how to build a Wix Store.
Adding a subscription checkbox
Keep customers coming back to your store by inviting them to subscribe to your email list during checkout. You decide whether the checkbox is selected by default or not.
To add a checkbox to the checkout page:
- Go to Settings in your site's dashboard.
- Click eCommerce settings.
- Scroll down to the Subscription Checkbox section.
- Click the Subscription Checkbox toggle to enable it.
- Select or deselect the Checked by default checkbox:
- Selected: The subscription checkbox is checked by default.
- Deselected: Customers need to select the checkbox to check out.
What's next?
After a customer subscribes, a "Subscribed" label is added to the customer details in your Contact List.
Removing the promo code link
By default, a promo code link appears in the Cart Page and in Order Summary part of the Checkout Page. This link allows customers to enter any coupon codes that you've created for your store.
If you don't use coupon codes, you can remove the link from appearing on both pages.
To remove the promo code link:
- Click the Cart in the Editor.
- Click Settings.
- Click the Settings tab.
- Deselect the checkbox next to Promo code link.
Note:
The option to enter a gift card code at checkout is automatically enabled if you set up gift cards. Do not disable the toggle after selling gift cards, since it will prevent gift card recipients from being able to redeem cards. To control this setting:
- Go to eCommerce Settings tab in your site's dashboard.
- Scroll down to the Gift Card section.
- Enable or disable the Enable gift card at checkout toggle.
Letting customers leave a tip
You can give customer the opportunity to leave a on the checkout page using the Wix Tips app. Choose whether you want to display preselected tips or allow customers to leave a custom amount. Learn how to add and set up Wix Tips.
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