Creating a Free Shipping Coupon

Make sure you aren't giving away items for free. Apply the price discount coupon only to items that cost more than the discount value.

For example, if you create a $10 price discount coupon and a customer applies it to an $8 store product, that item will be free. Shipping charges, however, do still apply. 

You may want to temporarily deactivate a coupon, for example, when you have another sale taking place. 

To deactivate or activate a coupon, click the More Actions icon   next to the coupon and select the relevant option.  

No, coupon codes are not case sensitive. Customers can enter your codes without using the same case.

The promo code may not be visible because you hid it or because the text color blends in with the background color. 

Learn how to unhide the "Promo Code" link and change the font color.

Yes, you can also offer price reductions using automatic discounts. 

If you limit coupon use to a set number (e.g. available for the first 100 shoppers), every time a coupon is used, it's counted. 

When a customer pays you offline, the coupon count updates when you mark the order as paid. 

Yes. You can use the Bulk Coupon Creator app to generate up to 1000 unique codes per coupon.

Use the Promote link to easily create an email marketing campaign or social post for any of your coupons.

To apply a coupon to a group of products, create a new category and add all the relevant products. No need to display this category on your site - it can be used only for the sale. 

When you select the Include subscriptions checkbox, and a customer uses a coupon to purchase a subscription, the discount applies each cycle. 

This means that if a customer buys a monthly subscription that lasts 12 months, the customer gets a discount for each of the 12 purchases.