Wix Stores: About Shipping, Delivery, and Pickup

A region can be a country, a state or province in a country, or a group of countries. 

If you want to set up the same shipping rules for France, Germany, and Austria, for example, you can create a region for them. On the other hand, you can set shipping rules for just one state (e.g. Texas) and separate rules for the rest of the US.

If you want to ship internationally, you can always use the International (Rest of the World) region to cover any countries for which you don't create a specific region. 

If there's no active shipping, local delivery, or pickup rule for a region set up in Wix or through a 3rd-party shipping app, customers from that region cannot make purchases from your store.

Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area.

With free shipping, is no shipping charge. Offering free shipping (at least locally) can be a selling point for customers. It also simplifies shipping both for you and your customer. You can either absorb the shipping cost or add it onto your product prices. 

Learn more about creating a free shipping rule.

You charge the same shipping rate for all purchases. Suitable for stores that sell products of similar weight and price (e.g. a store that sells only t-shirts). 

Learn more about creating a flat rate shipping rule.

You charge different shipping rates for purchases of different weights (e.g. products that weigh 0 - 1 pound pay $5 in shipping and products that weigh over 1 pound pay $10). Rate by Weight can work well for stores that sell products with significant weight differences. (e.g. jewelry and coats). 

Learn more about creating a rate by weight shipping rule.

You charge different shipping rates for purchases of different prices. One example of how to use this is to offer reduced shipping rates for orders above a certain price (e.g. $5 shipping for orders above $50, orders above $100 ship for free).

Learn more about creating a rate by price shipping rule.

Real time shipping calculation allows you to display approximate, dynamically-calculated shipping rates based on the weight and dimensions of the order, and on the shipping cost to and from addresses. Customers see this real-time shipping estimate during checkout. 

This feature is available for merchants located in the US and selling in USD. Learn more about USPS calculated real-time rates.

Click Edit destinations to add or remove countries. You can also add or remove states / provinces etc. within a country.  

Yes, you can set up shipping to addresses associated with American Army, Air Force, or Navy installations in the Americas, Europe, or the Pacific. When you set up shipping to the US, these military addresses are automatically included. 

No. For example, you can choose a free shipping rule for your local region, a flat rate rule for nearby regions, and rate by weight for other international countries. 

No. If all of your products are digital, there's no need for you to set up shipping. 

Yes. Customers can get a preview of your shipping, local delivery, and pickup options if you enable the Delivery rates in the Cart Page.

Go to Tax in your site's dashboard, select a region, and then enter the tax rate for shipping and delivery. Learn more about setting up tax rates.

Yes, delivery to pickup points is available in some locations via third-party apps. Learn more about shipping orders to pickup points. 

If your site is live, you can test what your customers see. 

Tip: If your site isn't live, you can still preview store checkout.