Wix Stores: Setting Up Free Shipping | Help Center

Wix Stores: Setting Up Free Shipping

4 min read

Encourage sales by setting up a free shipping rule for a shipping region. At checkout, customers can select this option as their delivery method.

Screenshot of the Checkout Page in a Wix site with free shipping outlined

Alternatively, you can set up free shipping for purchases above a specific price or offer customers free shipping coupons.

In this article, learn more about:

Setting up a free shipping rule

Customers are more likely to complete an order when shipping is offered for free. You can set up a free shipping rule for one or more regions.

Before you begin:

If you previously set up shipping (and tax) in a merchant account such as PayPal, remove these settings before starting.

To create a free shipping rule:

Go to Shipping, delivery & fulfillment in your site's dashboard.
Select an option:
- Create a new region: Click +Create Region and set up a new delivery area, then click Continue and select Shipping.
- Add a rate to an existing region: Click Add Rate next a region and select Shipping.
Select Free Shipping from the drop-down.
Enter a name in the Name at checkout field (e.g. Free Shipping).
(Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days).
Click Add Rate.

Next steps:

Click Add Rate to set up any of the following:

An additional shipping option (e.g. Express Shipping)
Local delivery
Pickup

Other ways to offer free shipping

There are additional ways you can offer free shipping to your customers if you don't want to offer free shipping to all customers in a certain region.

Set up free shipping for purchases over a set amount

While creating another type of shipping rule, you can decide to reward shoppers by offering free shipping to customers purchasing over a set amount.

Start by creating a shipping rule, (e.g. a flat-rate rule, rate by weight) and select the Offer free shipping when a customer buys over a certain amount checkbox.

Screenshot of the Offer free shipping when customers buy over a certain amount checkbox.

Create multiple shipping options - including a free one

You can set it up so that you offer customers a choice of shipping rates: slower shipping for free, and one or more expedited options at a higher rate.

Start by creating the free shipping option and then click Add Another Rate and set up an additional option (e.g. a $5 flat rate rule called Express Shipping).