Wix Stores: Creating Delivery Profiles

7 min read
In this article
  • Information about setting up delivery profiles
  • Step 1 | Set up your general delivery profile
  • Step 2 | Create additional delivery profiles
  • FAQs
You might have a store that sells different types of products where each type requires a different set of shipping, delivery, and pickup rules. This may be because you sell product that are:
  • Heavy and lightweight
  • Perishable and non-perishable
  • Fragile and non-fragile
  • Oversize and regular sized
Whatever the reason, you can create 2 or more profiles, assign different products to each one, and give each a completely different set of delivery rules.
When customers check out, they'll see the delivery options that are relevant for the item they are purchasing. 

Information about setting up delivery profiles

The names you give to the shipping options affect what happens when a customer buys multiple products belonging to different delivery profiles. Let's look at a few examples.

In these examples the store sells both pianos and other musical instruments. The store owner has set up a profile for pianos. All other products are in the general delivery profile.

Step 1 | Set up your general delivery profile

To start, we suggest you set up your first delivery profile for the kinds of products you sell most often. This includes creating the necessary region(s) and creating appropriate shipping, delivery, and/or pickup options. In other words, set up delivery as you would normally do if you had only one delivery profile.

Step 2 | Create additional delivery profiles

Now you can create one or more additional delivery profiles for products that need shipping, delivery, or pickup to be handled in a different way. 
Tips:
  • Regions for new profiles can be completely different from the general profile. 
  • All products are automatically assigned to your general profile. When you create a new profile, you need to assign the relevant products to it.

To create a delivery profile:

  1. Go to Shipping, delivery & fulfillment in your site's dashboard.
  2. Click the More Actions icon  at the top right.
  3. Select Create delivery profiles.
  4. Click +Create New Profile.
  5. Enter a profile name at the top (e.g. Pianos).
Screenshot of the top of the page in Wix stores where you can create a delivery profile with the profile name outlined
  1. Assign products to the new profile:
    1. Click Add Items.
    2. Select the checkboxes next to the relevant products.
    3. Click Add Items.
Screenshot of the window where you select products to assign to a delivery profile in Wix Stores
  1. Click Create Region to start setting up regions and shipping, delivery, and pickup rules for this profile.

FAQs

Click a question below to learn more.