Currently, it is not possible to change the payment cycle of a Google Workspace business email purchased through Wix.If you selected the yearly payment cycle, you cannot change it to a monthly one, or...

Request: Changing the Payment Cycle for Your Wix Business Email Subscription

Learn about the current limitations regarding the payment cycle for Google Workspace business email purchased through Wix. Discover that once you select a yearly payment cycle, you cannot switch to a monthly one, and vice versa. Your feedback is valuable as we continuously strive to enhance our services.

<div data-component-type="text"><div>Currently, it is not possible to change the payment cycle of a Google Workspace business email purchased through Wix.</div></div><div data-component-type="text"><div>If you selected the yearly payment cycle, you cannot change it to a monthly one, or vice versa.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

When you cancel your Google Workspace business email, your subscription remains active until the next renewal date. After that date your subscription will expire and you'll no longer be able to read, ...

Google Workspace: Availability of Business Email Data Following Cancellation

Learn how to cancel your Google Workspace business email subscription and understand what happens to your account afterward. Your subscription stays active until the next renewal date, after which you won't be able to access your email. However, your data is retained according to Google's policies, allowing for potential restoration if you repurchase within the retention period.

<div data-component-type="text"><div>When you <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">cancel your Google Workspace business email</a>, your subscription remains active until the next renewal date. After that date your subscription will expire and you'll no longer be able to read, receive, or send email from your account. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Your business email data is retained in accordance with Google’s applicable terms and conditions and data retention policies. If you repurchase your business email within Google’s retention period, your business email data will be restored.</div></div></div></div>

The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:The payment has been declined by your credit card providerThe credit card provided has ...

Google Workspace: Renewal Payment Failures for Your Business Email

Discover how to troubleshoot failed renewal payments for your Google Workspace business email. Learn about common reasons for payment issues, such as declined transactions or expired credit cards, and find out how to update your payment details. If your subscription has been canceled, you’ll also understand the steps to repurchase your email service.

<div data-component-type="text"><div>The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:</div></div><div data-component-type="text"><ul><li>The payment has been declined by your credit card provider</li><li>The credit card provided has expired or has insufficient funds</li><li>The credit card number provided is invalid</li><li>The credit card provided has not been approved for recurring payments </li></ul></div><div data-component-type="text"><div>Please contact your bank or credit card company to check why the payment failed and <a href="https://support.wix.com/en/article/updating-payment-details-if-renewal-payment-failed-or-is-declined">update your payment details</a> accordingly. </div></div><div data-component-type="text"><div>If your business email subscription has already been canceled, then you must <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-repurchasing-an-expired-or-canceled-business-email" target="">repurchase</a> it.</div></div>

You can cancel your Google Workspace business email at any time. When you cancel, auto renewal is turned off and your subscription will expire at the end of the current billing period. Your business e...

Google Workspace: Canceling Your Business Email Renewal

Learn how to cancel your Google Workspace business email through the Premium Subscriptions page in your Wix account. When you cancel, your email remains active until the end of the billing period, giving you time to reconsider. This article also provides important tips on managing auto-renewal and what happens to your data after cancellation, ensuring you stay informed throughout the process.

<div data-component-type="text"><div>You can cancel your Google Workspace business email at any time. When you cancel, auto renewal is turned off and your subscription will expire at the end of the current billing period. </div></div><div data-component-type="text"><div>Your business email is not canceled immediately, and you'll still have access to your email until the end of the subscription period. If you change your mind, you can turn the auto renewal back on before the cancellation date.</div></div><div data-component-type="html"><div class="call-to-action-wrapper" style="display: flex; flex-direction: row; justify-content: space-between; align-items: center; flex-wrap: wrap; padding: 18px 24px; border: 1px solid #d6e6fe; gap: 15px; border-radius: 6px; box-sizing: border-box; width: 100%; max-width: 100%; overflow: hidden;">
    <div class="call-to-action-wrapper-text" style="font-size: 14px; font-weight: 700; line-height: 18px;">
          Click to cancel your business email.  
    </div>
    <div class="call-to-action-buttons-wrapper" style="display: flex; flex-direction: row; gap: 6px;">
        <a target="_blank" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings&amp;cancelSingleMailbox=true&amp;alwaysfs" class="call-to-action-button call-to-action-primary-button article-log-in-button" style="padding: 6px 18px; border-radius: 100px; font-size: 14px; font-weight: 500; line-height: 18px; text-decoration: none; background-color: #116dff; color: #ffffff;">
        Cancel business email
      </a>
  </div>
</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>We attempt to process your renewal payment up to <strong>30 days before </strong>your plan's expiration date. If you do not want your plan to renew, make sure to turn off auto renewal before your next payment date. </div><div><br /></div><div><strong>Tip:</strong> You can see the exact date in the <strong>Upcoming payment </strong>section of <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> in your Wix account.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="canceling-your-business-email" level="3">Canceling your business email</h2></div><div data-component-type="text"><div>Cancel your Google Workspace business email from the Premium Subscriptions page of your Wix account.</div></div><div data-component-type="heading"><h2 id="" level="4">To cancel your business email:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the relevant business email.</li>  <li>Click <strong>Cancel subscription</strong>.</li>  <li>Review the information on screen and click <strong>Cancel Subscription</strong>.</li>  <li>Select a reason for canceling from the options listed. </li>  <li>Click <strong>Cancel Now</strong>. </li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about canceling your business email.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I turn off auto renewal for my business email?</h4><div class="collapsible-content"><div>You can turn off auto renewal by following the same steps as canceling your business email. When you turn off auto renewal, you'll continue to have access to your business email until the end of the subscription period. </div><div><br /></div><div><strong>Note:</strong> Make sure to turn auto renewal back on if you want to continue using your business email. To turn auto renewal back on, go to the <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> page in your Wix account, click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/c63b49ba-dc3d-4786-bfb0-e5e0123662bb/fc7d7d24-c125-45a8-b585-b27585013994.png" /> next to the subscription, and click <strong>Turn auto renew on</strong>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I cancel my subscription immediately and get a refund?</h4><div class="collapsible-content"><div>It is not possible to cancel the remaining time on your subscription instantly. When you cancel your subscription, it remains active until the end of the billing period. Google Workspace business emails purchased through Wix are non-refundable. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I have multiple business email addresses. How do I cancel only one of them? </h4><div class="collapsible-content"><div>If you have more than one business email, you can choose to cancel only one or some of these instead of all of them. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="">canceling one of your business emails</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I think I've been charged in error. What should I do?</h4><div class="collapsible-content"><div>Google Workspace business emails purchased through Wix are non-refundable. However, if you believe that you have been charged in error, you can <a data-composite="true" href="https://support.wix.com/en/article/contacting-wix-customer-care-for-support" target="">contact Wix Customer Care</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens to my data after canceling my business email?</h4><div class="collapsible-content"><div>Your business email data is retained in accordance with Google’s applicable terms and conditions and data retention policies. </div><div><br /></div><div>If you repurchase your business email within Google’s retention period, your business email data will be restored.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I cancel my business email, but not my add-ons?</h4><div class="collapsible-content"><div>If you cancel your business email subscription, all active add-ons in your Google Workspace will also be canceled on the same day the business email expires.<br />
</div><div>You can cancel individual add-on subscriptions at any time, and this will not affect your business email subscription.</div></div></div></div>

Auto Renewal Information
  When you sign up for a Google Workspace business email service, you are automatically billed for the renewal of the business email subscription on either a monthly or yearly...

Google Workspace: Auto Renewal and Payment Issues for Your Business Email

Discover how to manage your Google Workspace business email subscription, including auto-renewal settings and payment issues. Learn about the automatic billing process, how to turn off auto-renewal, and steps to resolve declined payments to avoid service interruptions. Stay informed with Wix's notification emails before renewals, ensuring you have control over your subscription.

<div data-component-type="heading"><h2 id="auto-renewal-information" level="3">Auto Renewal Information</h2></div><div data-component-type="text"><ul>
  <li>When you sign up for a Google Workspace business email service, you are automatically billed for the renewal of the business email subscription on either a monthly or yearly basis depending on the plan purchased, until it is canceled.</li>  <li>For yearly business email subscriptions, the renewal payment is attempted up to <strong>30 days</strong> before the anniversary of your purchase to ensure that there is no interruption to your business email service. You can see the exact date in <a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a>.</li>  <li>Wix sends notification emails before the renewal of yearly business email subscriptions to enable users to decided whether to continue with the service or not. Please check all mail folders including any spam folders you have.</li>  <li>When you no longer want to continue with your Google Workspace business email service, you can stop any further charges by turning off the auto-renewal. To turn off the auto-renewal, follow the instructions <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">here</a>.</li>  <li>If you change your mind, you can easily turn the auto-renewal back on prior to the cancellation date.</li></ul></div><div data-component-type="heading"><h2 id="anchor-declined-renewal-payment" level="3">Declined Renewal Payment</h2></div><div data-component-type="text"><div>The renewal payment for your Google Workspace business email may have failed due to one of the following reasons:</div><ul>
  <li>The payment has been declined by your credit card provider</li>  <li>The credit card provided has expired or has insufficient funds</li>  <li>The credit card number provided is invalid</li>  <li>The credit card provided has not been approved for recurring payments</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If your renewal payments are declined it is important to resolve the payment issue as soon as possible to prevent any interruption to your business email service.</div></div></div></div><div data-component-type="heading"><h2 id="anchor-resolving-declined-paymen" level="3">Resolving Declined Payment Issues</h2></div><div data-component-type="text"><div>To resolve the payment issue, please update your payment method to complete the payment, by following the instructions <a data-composite="true" href="https://support.wix.com/en/article/updating-payment-details-if-renewal-payment-failed-or-is-declined" target="">here</a>.</div></div><div data-component-type="text"><div>Alternatively, please contact your bank or credit card company to check why the payment failed.</div></div><div data-component-type="text"><div>If your Google Workspace business email service has been canceled due to payment problems, you can repurchase by following the instructions <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-repurchasing-an-expired-or-canceled-business-email" target="">here</a>.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Once you select a payment cycle it is not possible to change it. If you select a yearly billing cycle, you can not change to a monthly cycle, nor can you to change from a monthly cycle to a yearly billing cycle.</div></div></div></div>

If you have multiple Google Workspace business emails on a yearly subscription and would like to reduce your subscription by canceling (removing) one or more business email, follow the steps below.Imp...

Google Workspace: Reducing Your Yearly Business Email Users

Learn how to reduce your yearly Google Workspace subscription by canceling one or more business emails. This article guides you through deleting a user's business email in your Wix account and emphasizes the importance of contacting Wix Customer Care afterward to adjust your billing. Follow these steps to streamline your subscription and save on costs effectively.

<div data-component-type="text"><div>If you have multiple Google Workspace business emails on a yearly subscription and would like to reduce your subscription by canceling (removing) one or more business email, follow the steps below.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>These instructions are for reducing a yearly subscription only. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-monthly-business-email-users" target="">reducing your business email users if you have a monthly subscription</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-delete-the-users-business-email" level="3">Step 1| Delete the user's business email</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account. </li>  <li>Click <strong>Manage at Google</strong> next to the relevant subscription.</li>  <li>Sign in to your Google Workspace account.</li>  <li>From the Admin console menu, go to <strong>Directory</strong>, then <strong>Users</strong>.</li>  <li>Click <strong>Remove user</strong> or <strong>Delete user</strong> for the user you want to remove.<br />
<strong>Note:</strong> Depending on your Google account setup, you might need to confirm that you want to delete the user. Follow the on-screen prompts to complete the process. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>If the user you need to delete has a Workspace Admin status, you'll need to <a href="https://support.wix.com/en/article/google-workspace-revoking-admin-status-to-delete-a-workspace-account" target="">revoke their Admin status</a> before deleting their account.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-contact-wix-customer-care" level="3">Step 2 | Contact Wix Customer Care</h2></div><div data-component-type="text"><div>Once you have successfully completed step 1, please <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">contact Wix Customer Care</a>. </div><div><br /></div><div>We'll update our billing system so that you are only billed for the remaining business emails going forward. </div></div>

You can repurchase an expired or canceled Google Workspace business email through your Wix account.Important:Your business email data is retained in accordance with Google’s applicable terms and condi...

Google Workspace: Repurchasing an Expired or Canceled Business Email

Discover how to repurchase an expired or canceled Google Workspace business email through your Wix account. By renewing your subscription, you can restore your business email data if it's within Google's retention period. Follow the simple steps to navigate to your Business Email section and renew your subscription to regain access to your email services.

<div data-component-type="text"><div>You can repurchase an expired or canceled Google Workspace business email through your Wix account.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Your business email data is retained in accordance with Google’s applicable terms and conditions and data retention policies. If you repurchase your business email within Google’s retention period, your business email data will be restored.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To repurchase your Google Workspace business email:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account.</li>  <li>Click <strong>Renew Subscription </strong>under the relevant business email.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/10/14/69de0389-2d29-4954-a516-fb1048c06735/dc924fe0-3b88-461a-a1eb-3e922f93af96.png" alt="A screenshot of an inactive Google Workspace subscription showing the renew option in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Follow the steps in the pop-up window to repurchase your business email.</li></ol></div>

A Google Workspace subscription gives you access to business emails and additional add-on services such as Gemini for Workspace. View your subscriptions from the Business Email and Add-ons page in you...

Google Workspace: Refund Policy for Business Emails and Add-Ons

Discover how to manage your Google Workspace subscription, including business emails and the Gemini for Workspace add-on. Learn about the non-refundable nature of these services and how to view your subscriptions in your site's dashboard. Additionally, find out about the 30-day free trial for Gemini, including cancellation details to avoid charges. This article helps you navigate your options effectively.

<div data-component-type="text"><div>A Google Workspace subscription gives you access to business emails and additional add-on services such as Gemini for Workspace. View your subscriptions from the <a data-composite="true" href="https://manage.wix.com/my-account/site-selector/?siteType=HtmlWeb&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/my-mailboxes-site-level/mailboxes?&amp;title=Select%20a%20site&amp;buttonText=Business+Email+and+Add-ons" target="_blank">Business Email and Add-ons page</a> in your site's dashboard.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-email-google-workspace" level="3">Business email (Google Workspace)</h2></div><div data-component-type="text"><div>Google Workspace business emails purchased through Wix are non-refundable. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can cancel your Google Workspace account if you no longer need a business email. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">canceling your business email renewal</a>. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="gemini-for-workspace" level="3">Gemini for Workspace</h2></div><div data-component-type="text"><div>Gemini for Workspace subscriptions are non-refundable. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Gemini 30-day free trial</div><div class="info-content"><div>The Gemini for Workspace add-on comes with a free trial for 30 days. If you cancel within the first 30 days of your subscription, you will not pay for Gemini. If you cancel after the 30 day trial, you will be turning auto-renew off. This means that you will pay for the first billing cycle, after which your Gemini subscription will automatically be canceled and you will no longer pay for it.</div></div></div></div>

You can always reduce the number of business email users in your monthly Google Workspace subscription. First, delete the relevant user(s) from your Google Workspace account. Then, you can remove the ...

Google Workspace: Reducing Your Monthly Business Email Users

Learn how to reduce the number of business email users in your Google Workspace subscription by deleting inactive users from your account. This process allows you to manage your subscription effectively, ensuring you only pay for the users you need. Before starting, ensure there are no outstanding invoices, and follow the steps to delete users and adjust your subscription accordingly.

<div data-component-type="text"><div>You can always reduce the number of business email users in your monthly Google Workspace subscription. First, delete the relevant user(s) from your Google Workspace account. Then, you can remove the user(s) from the subscription.  </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>Have a <strong>yearly</strong> business email subscription? Learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="">reduce yearly business email subscription users</a>. </li>  <li>Subscriptions with outstanding invoices cannot be reduced. Make sure you do not have any outstanding or unpaid invoices for your Google Workspace email subscription.</li>  <li>If you need to cancel your primary Workspace subscription, you can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">cancel your auto-renewal.</a> </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-delete-the-users-business-email" level="3">Step 1 | Delete the user's business email</h2></div><div data-component-type="text"><div>To get started, select the relevant user(s) and delete them from your Google Workspace account. This makes the user(s) inactive, allowing you to reduce your subscription. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>If the user has a Workspace Admin status, you need to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-revoking-admin-status-to-delete-a-workspace-account" target="">revoke their Admin status</a> before deleting their account.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To delete a user:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://manage.wix.com/account/mailboxes" target="_blank">Go to Business Email</a> in your Wix account.</li>  <li>Click the <strong>More Actions</strong> icon<strong> </strong><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2021/07/29/282835d0-8305-4d9a-b69f-60cd71a88855/4f8c515c-249b-4a67-b878-65752a4f7ac7.png" /> next to the business email you want to remove.</li>  <li>Click <strong>Manage at Google</strong>.<br />
<strong>Note:</strong> You may need to sign into your Google Workspace account if you are not already signed in.</li>  <li>From the Google Admin console menu, go to <strong>Directory</strong>, then <strong>Users</strong>.</li>  <li>Click <strong>Remove user</strong> or <strong>Delete user</strong> for the user you want to remove.<br />
<strong>Note:</strong> Depending on your Google account setup, you might need to confirm that you want to delete the user. Follow the on-screen prompts to complete the process.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-reduce-business-email-subscription" level="3">Step 2 | Reduce business email subscription</h2></div><div data-component-type="text"><div>Now that you deleted the relevant user(s) from your Google Workspace account, you can go ahead and reduce your subscription.</div></div><div data-component-type="heading"><h2 id="" level="4">To reduce business email subscriptions:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Click the<strong> More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/06/28/17558526-00e5-42cb-b085-d8d10db51190/d2509418-6040-4fcf-8388-61aac9f50523.png" /> next to the business email subscription you want to reduce.</li>  <li>Click <strong>Remove users</strong>.<br />
<strong>Tip:</strong> This option only appears for monthly subscriptions. Learn how to <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-reducing-your-yearly-business-email-users" target="">cancel yearly subscriptions</a>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/7f40210b-c6c2-4c15-bbcf-5bb78a69d10e/2023/06/28/334eaf52-f692-40e2-93a3-3af9c8610f5d/b9f3598a-3ab2-4756-bfbb-2d7b227d516e.png" alt="remove users from wix account," /></div></div><div data-component-type="text"><ol>
  <li>Select the <strong>I want to delete my inactive Business Emails</strong> checkbox.</li>  <li>Click <strong>Reduce Subscription</strong>.</li></ol></div>

Business email subscriptions are set to renew automatically at the end of the subscription period. You can turn off the auto renew setting if you do not wish for it to renew. To check the renewal date...

Google Workspace: Checking Your Business Email Subscription Renewal Date

Manage your business email subscription by checking its renewal date and turning off auto-renew if you prefer. Learn how to access the Premium Subscriptions section in your Wix account to view the upcoming payment date. Understand the difference between the renewal and expiration dates, ensuring you stay informed about your subscription status.

<div data-component-type="text"><div>Business email subscriptions are set to renew automatically at the end of the subscription period. You can <a data-composite="true" href="https://support.wix.com/en/article/google-workspace-canceling-your-business-email-renewal" target="">turn off the auto renew</a> setting if you do not wish for it to renew. </div></div><div data-component-type="heading"><h2 id="" level="3">To check the renewal date of your business email subscription:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Go to Premium Subscriptions</a> in your Wix account.</li>  <li>Check the <strong>Upcoming payment </strong>column next to your subscription.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2026/03/23/497b85b4-f755-4565-b6ab-798199c72063/67f312ac-b5df-4a1a-adea-d1e3c16033b6.png" alt="A screenshot showing the Upcoming payment column for a Google Workspace subscription in a Wix account." /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Renewal Date vs. Expiration Date</div><div class="info-content"><div>The <strong>Upcoming payment </strong>column shows the date of your next renewal payment. This date may differ slightly from the expiration date if you have turned auto renew off. Hover over the <strong>Info</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/07611794-742f-4d53-8c5b-24ba712a6934/2018/10/31/7ab26b84-05d5-44a9-8285-cbae89cd7dda.png" /> to learn more. </div></div></div></div>

You can transfer a Google Workspace business email from one Wix account to another at any time. The transfer process will move your premium site, domain, and business email to the new Wix account. Own...

Google Workspace: Transferring Your Business Email to Another Wix Account

Learn how to transfer your Google Workspace business email, along with your premium site and domain, from one Wix account to another. This article guides you through the transfer process, including the necessary steps and important considerations, such as managing subscriptions and ownership. By following these instructions, you can ensure a smooth transition of your site and email to the new account.

<div data-component-type="text"><div>You can transfer a Google Workspace <a data-composite="true" href="https://www.wix.com/domains/business-email" target="_blank">business email</a> from one Wix account to another at any time. </div></div><div data-component-type="text"><div>The transfer process will move your premium site, domain, and business email to the new Wix account. Ownership of the site, domain, and business email will transfer to the new account when the transfer is completed.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>A business email is associated with the domain to which it was purchased. If you wish to use the business email with another site within the same Wix account, you need to reassign the domain that is related to that email, as well as the business email itself.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="transfer-a-premium-site-to-another-wix-account" level="3">Transfer a premium site to another Wix account</h2></div><div data-component-type="text"><div>To transfer your site, you need the email address of the person you want to transfer the site to. They will need to accept ownership in order to complete the transfer.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>Sites that have Premium plans paid for with <strong>recurring invoices</strong> cannot be transferred. To transfer this type of site, you need to first cancel the recurring invoice.</li>  <li>After transfer of a site, any subscriptions that were transferred (the Premium plan itself, as well as the domain, business email, and any premium apps) are now managed by the new owner. </li></ul></div></div></div><div data-component-type="heading"><h2 id="" level="4">To transfer a site:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Dashboard&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/home/" target="_blank">Go to your site's dashboard</a>.</li>  <li>Click the <strong>Site Actions </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8bfd4238-b80c-4a51-9f46-b907c2acff01/2023/02/27/58ac794f-3ea6-420f-9269-8ce724c247ba/84de03c6-1515-40fc-b579-564b9cd284e0.png" /> at the top of the page.</li>  <li>Select <strong>Transfer site</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2024/01/31/8bf4ff49-ac96-4f78-9e7c-234115a8930e/91f7997e-c1ea-4280-a93d-9ca36dc68e11.png" alt="A screenshot showing the site actions menu where you can select the transfer site option." /></div></div><div data-component-type="text"><ol>
  <li>Fill out the transfer ownership form:
    <ol>
      <li>Enter the email address associated with the new owner's Wix account.</li>      <li>Choose a description of your relationship with your transferee and click <strong>Continue</strong>. </li>      <li>Enable or disable the following transfer options:
        <ul>
          <li><strong>Transfer Premium plan: </strong>Transfer the assigned site plan, along with the site, to the new owner's account.</li>          <li><strong>Transfer domain &amp; business email:</strong> Move the domain and its associated mailboxes, along with the site, to the new owner's account.<br />
<strong>Note: </strong>&quot;and business email&quot; appears only if you purchased a Google Workspace business email from Wix. </li>          <li><strong>Transfer premium apps: </strong>(If applicable) The site's premium apps automatically transfer, along with the site, to the new owner's account. </li>        </ul>      </li>      <li>Select or deselect the <strong>Keep my role as Co-Owner of this site after the transfer </strong>checkbox:
        <ul>
          <li><strong>Selected: </strong>You remain a collaborator on the site with limited access. The new site owner can revoke your access at any time.</li>          <li><strong>Deselected: </strong>You are no longer able to edit or manage the site in any way.</li>        </ul>      </li>      <li>Select or deselect the <strong>Create a copy of this site and keep it in my account</strong> checkbox:
        <ul>
          <li><strong>Selected: </strong>A copy of the site remains in your account after the transfer takes place.</li>          <li><strong>Deselected:</strong> A copy of the site is not saved in your account. However, if you keep your role as Co-Owner (see step 4d) you can still edit the site.</li>        </ul>      </li>    </ol>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/e960df7a-7f65-4692-b4a0-a80de5db52fa/2026/02/23/e921bf83-0376-4fa8-9dcc-1d5cb9d0e3b3/b13b715c-57cd-44a3-a51c-d574e5f6aa78.png" alt="A screenshot of the site transfer process in a Wix account." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Continue</strong>.</li>  <li>Review the transfer summary and select the confirmation box.</li>  <li>Click <strong>Transfer Ownership</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><ul>
  <li>The new owner receives an invite email which they'll need to accept to complete the transfer. <strong>The invite expires in 3 days</strong>. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/accepting-transferred-site-ownership" target="">accepting transferred site ownership</a>.</li>  <li>You can go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Manage%20this%20Site&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https:%2F%2Fwww.wix.com%2Fdashboard%2F%7B%7BmetaSiteId%7D%7D%2Fmanage-website%2Fauthorization" target="_blank">Roles and Permissions</a> in your Wix account to track and <a data-composite="true" href="https://support.wix.com/en/article/managing-your-site-transfers" target="">manage your transfers</a>.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click below for answers to common questions about transferring your business email. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer my business email (but not my plan and/or domain) to another Wix account? </h4><div class="collapsible-content"><div>No. You can only transfer a Google Workspace business email when you transfer a site with an upgrade plan and the domain associated with your business email. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer a Google Workspace business email from Wix to Google?</h4><div class="collapsible-content"><div>Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, <a data-composite="true" href="https://www.wix.com/contact/en" target="_blank">contact Wix Customer Care</a> for assistance. This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I transfer a business email to another site in my own Wix account?</h4><div class="collapsible-content"><div>Your business email is connected to your domain. Therefore, you can transfer your business email to another site in your Wix account by <a data-composite="true" href="https://support.wix.com/en/article/assigning-a-domain-to-a-site-in-your-wix-account" target="">reassigning the domain</a> connected to your business email.</div></div></div></div>

As an admin of your organization's Google Workspace, you can choose to allow or disallow users to  change their photo and profile information.  To allow users to change their photo and profile informa...

Google Workspace: Allowing Users to Change their Photo and Profile Information

Learn how to manage user profile settings in your organization's Google Workspace by allowing or disallowing changes to photos and profile information. Discover the steps to enable users to edit their name, photo, and gender, ensuring they can personalize their profiles while maintaining control as an admin.

<div data-component-type="text"><div>As an admin of your organization's Google Workspace, you can choose to allow or disallow users to  change their photo and profile information.  </div></div><div data-component-type="heading"><h2 id="" level="3">To allow users to change their photo and profile information:</h2></div><div data-component-type="text"><ol>
  <li>Log into your <a data-composite="true" href="https://admin.google.com" target="_blank">Google Workspace</a> admin console.</li>  <li>Click<strong> Manage </strong>next to<strong> Users</strong>.<br />
<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2023/03/22/9284a365-1564-49d4-bd10-5e1b2eb6b850/59d04846-cb83-44c2-869f-1974956858fb.png" /></li>  <li>Click <strong>More options</strong>.</li>  <li>Select <strong>Allow users to edit profile</strong>.</li>  <li>Select the checkboxes next to the information you want to let users change (e.g. name, photo, gender, etc).</li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Notes:</div><div class="info-content"><ul>
  <li>Options to update users' <strong>Name</strong>, <strong>Photo</strong>, and <strong>Gender</strong> are disabled by default. Only a Google Workspace admin can enable those options for non-admin users.</li>  <li>Any changes may take up to 24 hours to complete.</li>  <li>See <a data-composite="true" href="https://support.google.com/a/answer/7326921?hl=en" target="_blank">further information</a> on Google's support site.</li></ul></div></div></div>

How to begin

Choosing a template

Hiring a professional to build your site

Build your website and business with Wix. Try using our AI tools to create your website, customize templates, or hire professionals to build or enhance your online presence.

Getting started with Wix

Learn how to build your website and business using Wix.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Your site's structure

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

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Sharing and promoting your site

Adding advanced elements

Getting started

Mobile tools

Pages on mobile

Background on mobile

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Troubleshooting your mobile site

Building a mobile site

Troubleshooting Editor sites

Using the Wix Editor

Using your dashboard

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Getting started with AI

Using AI to create & manage your website

Using AI to set up your business

AI tools

Getting started with the editor

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Structuring your site

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Branding your site

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Using the Wix Harmony Editor

Media Manager basics

Uploading media

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Using the Pro Gallery

Editing images (Wix Photo Studio)

Getting started with Wixel

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Designing with Wixel

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Wixel

Managing your media

Wix Multilingual basics

Translating your website

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SEO in Wix Multilingual

Creating a multilingual website

Privacy and GDPR

About accessibility

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Advanced accessibility features

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About the CMS (Content Management System)

Managing CMS collections

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Working with dynamic pages and the CMS

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Using CMS with other Wix products

Advanced CMS features

Wix for Developers

Test Site

SSO Login

Wix Blocks

Advanced features

Getting started with  Wix Vibe

Managing your Wix Vibe site

Customizing your Wix Vibe site

Publishing your Wix Vibe site

Using Wix Vibe

Read how to use the Wix Editor and manage content on your site. Discover how to protect your visitors' privacy and make your site accessible.

Creating a website

Design and manage your site with smart functionalities.


Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.