Understanding the Status of Your Wix Payments Account

You have connected your Wix Payments account to your site, but you cannot yet accept payments.

To start accepting payments, you need to:

You have connected your Wix Payments account to your site, but you have not completed the account setup or verification process.

You can accept payments (customers can complete their purchases), but you cannot yet receive payouts to your bank account.

To complete your account set-up:

Important: 

You have connected your Wix Payments account and your site is accepting payments. You are all set to receive weekly payouts to your bank account when applicable. Learn more about payouts.

Note: After your account is active, you may still be required to go through the verification process. 

You have not completed account setup or verification process within 30 days as required. You can reactivate your account by completing the account setup / verification process.

While your account is suspended, you cannot receive any payments, or process refunds, through Wix Payments.

 
To complete your account set-up:

For more information on the verification process, click here.

We found that your site doesn't comply with our Terms of Use, or that you offer prohibited products/services.

Learn more about closed accounts.

We have investigated and confirmed fraudulent activity on your account. You cannot accept payments.