header-logo
Learn how to use Wix to build your site and business.
Design and manage your site using intuitive Wix features.
Manage subscriptions, plans and invoices.
Run your business and connect with members.
Learn to purchase, connect or transfer a domain to your site.
Get tools to grow your business and web presence.
Boost your visibility with SEO and marketing tools.
Get advanced features to help you work more efficiently.
Find solutions, learn about known issues or contact us.
placeholder-preview-image
Improve your skills with our courses and tutorials.
Get tips for web design, marketing and more.
Learn to increase organic site traffic from search engines.
Build a custom site using our full-stack platform.
Get matched with a specialist to help you reach your goals.
placeholder-preview-image

Wix Payments: Account Has Been Closed

1 min
To protect the integrity of Wix Payments, we may close an account if we deem that account to be in breach of the Wix Payments terms of service.
As part of the onboarding to Wix Payments and continued use of our service, you are asked to provide information and documentation. This is used to verify and assess your eligibility to use Wix Payments. 
Additionally, we may ask you to update your details or provide further documentation. If you don't complete this request in time, your account will be closed.  
Should your Wix Payments account receive an excessive number of fraudulent transactions, or if you are selling goods or services listed in our prohibited products and services list, your account will be closed.
Once your account is closed, any credit remaining in your account may be refunded to the credit card owner (the customer).
For more information, see the Wix Payments terms of service for your location.
Tips: