Wix Automations is a powerful tool that streamlines your work processes and saves time on manual tasks, with just a few clicks. You can send automated emails to your visitors, remind them about their ...

Wix Automations: An Overview

<div data-component-type="text"><div>Wix Automations is a powerful tool that streamlines your work processes and saves time on manual tasks, with just a few clicks. You can send automated emails to your visitors, remind them about their invoices, create tasks for your team, and much more. Automations work across a range of apps and offer tailored options based on how each app works. </div></div><div data-component-type="text"><div>You can use it to create automations from scratch or customize suggested automations. The automation builder is available from your site's dashboard, with no pre-requirements.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/07/16/b7d82e28-2a10-43f5-8081-821d918e2cf9/51e0ee65-d323-44e7-ad38-4e4ead5c532b.png" alt="Screenshot of new automations builder including a trigger, condition, multiple actions, and the trigger settings panel." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Ready to get started?</div><div class="info-content"><div>Learn how to <a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="">create a new automation</a>.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="watch-your-automations-list-grow-as-your-site-grows" level="3">Watch your automations list grow as your site grows</h2></div><div data-component-type="text"><div>All businesses are different and benefit from different automations. As you build your site, Wix will install automations specific to the apps you're using. </div></div><div data-component-type="text"><div>For example, if you add a Wix Blog to your site, you'll automatically notify members of new posts and notify followers of new comments. </div></div><div data-component-type="text"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/new-automations-builder-viewing-and-managing-automations-installed-for-you" target="">automations that are installed for you</a> and how you manage them. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/10/20/14ebd8cc-4fdd-43f7-afad-bf3fcb9c1427/047945b5-2957-4c66-9ea1-22a1674ab6b7.png" alt="Screenshot of automations dashboard that show Installed for you automations tab open." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="benefit-from-the-automations-we-recommend-for-your-business" level="3">Benefit from the automations we recommend for your business</h2></div><div data-component-type="text"><div>In addition to 'installed for you' automations, you'll see Wix's suggested automations when you start to create. These are specific to your business type and the apps you've added to your site. They are listed by business benefit to help you choose: 'Sell more online', 'Engage with clients', and more. Take our recommendations or create your own automations from scratch.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/27/45b26c9c-4e81-45d0-abcb-dbc103ad2fa3/b1d20c66-5475-4085-b45a-1165a6cd406a.png" alt="Screenshot of the pop up that appears when starting a new automation." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="view-and-manage-your-automations-from-one-place" level="3">View and manage your automations from one place</h2></div><div data-component-type="text"><div>No matter which apps your automations are connected to, you'll be able to view all automations on your Automations page. Here, you can see automation summaries and key information, such as total trigger count and most recent trigger date. You'll also be able to make edits, instantly activate or deactivate, and filter your automation list.</div></div><div data-component-type="text"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-managing-your-automations" target="">managing your automations</a>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/06/b0efd55d-8fd8-485b-a17f-625ac3451414/a03fc843-e7d2-4950-a538-9284ad1beaeb.png" alt="Screenshot of the automations dashboard and summary options." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="reach-out-with-automated-emails-and-track-their-success" level="3">Reach out with automated emails and track their success</h2></div><div data-component-type="text"><div>Automating the process of sending an email is one of the most popular automations. These automated emails can acknowledge form submissions, for example, remind customers about abandoned carts, and more. </div></div><div data-component-type="text"><div>All email automations include email statistics. These provide valuable information around email success rate and how recipients have interacted.</div></div><div data-component-type="text"><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-customizing-automated-emails" target="">customizing your automated emails</a> and <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-managing-your-automations#viewing-your-email-automation-statistics" target="">checking statistics</a>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/08/22/c1b99b7c-f421-4421-8ff1-c849fae04288/72643b3a-9540-4b6b-b490-88d14ff83fdb.png" alt="A screenshot of email delivery statistics." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="discover-triggers-and-actions-easily" level="3">Discover triggers and actions easily</h2></div><div data-component-type="text"><div>As you start to build your automation, clicking steps to configure them, a panel appears on the left to guide you. This panel helps you understand what is possible when setting up your automation. It also visually explains what needs to be configured at each step of the process.  </div></div><div data-component-type="text"><div>The panel includes a new search function that allows you to find the trigger or action you need. You can search for an app with all its triggers, or search for a specific trigger. You can also use the filter drop-down menu to discover more triggers or apps.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2025/02/10/20ba4f7b-7215-45e2-9c9e-755f92fc5cfe/820fe378-55a4-419b-a6f0-d2824f176bac.png" alt="Screenshot of the panel that appears when you are selecting a trigger: including the search bar and suggested triggers." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="create-larger-and-more-complex-flows" level="3">Create larger and more complex flows </h2></div><div data-component-type="text"><div>The automation builder supports large and complex flows with IF/ELSE conditions that align with your business logic. As you build your automation flow, you can see exactly how each step impacts the others. It gives you the ability and flexibility to easily define what happens when a condition isn't met.</div></div><div data-component-type="text"><div>For example, let's say you own an online store. You can set up an automation where every time a customer places an order, they get an automated 'thank you' email. </div></div><div data-component-type="text"><div>You can then use conditions to enhance the flow – add a condition where if the order’s total value is greater than 100 (i.e. IF), a coupon is sent to the customer 3 days after the previous email. For customers who spent less than 100 (i.e. ELSE), you can choose a different action like sending a follow up email inviting them to come back and order again.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/07/21/35f49f3e-6aab-4aea-958c-5a736434d268/5635bd1c-0b7f-4820-8014-d0d0ab4c0f83.png" alt="Screenshot of an entire automations flow including: trigger, delay, condition with IF/ELSE paths, and actions." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Here are some common questions about automations:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I understand which automations are available to me?</h4><div class="collapsible-content"><div>The automations you'll be able to create will depend on the apps (e.g. Wix Blog, Wix Restaurants) you have added to your site.</div><div><br /></div><div>Automation trigger options are specific to the app you've selected, and automation action options are specific to the trigger you've selected. Select an app to view your trigger options, then select your trigger to view your action options.</div><div><br /></div><div>Popular automations include:</div><ul>
  <li>Sending a &quot;thank you&quot;, &quot;welcome&quot; or &quot;next steps&quot; email when a visitor submits a form. Learn more about sending <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-creating-automated-responses-for-form-submissions" target="">automated emails to contacts after form submissions</a></li>  <li>Sending a discount coupon or reminder email when a customer has abandoned their shopping cart. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-adding-and-sending-a-coupon" target="">automatically sending discount coupons</a></li>  <li>Sending an email when an invoice is overdue. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-invoices-creating-automations" target="">Wix Invoices automations</a></li>  <li>Awarding loyalty points when a restaurant order is received. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-restaurants-automatically-responding-to-incoming-orders" target="">Wix Restaurants automations</a></li>  <li>Sending a chat message when a form is submitted, or automatically replying to incoming chat messages. Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-chat-creating-automations" target="">Wix Chat automations</a></li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How many automations can I set up?</h4><div class="collapsible-content"><div>You can create as many automations as you need.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I connect my automations to apps that I use outside of my Wix site?</h4><div class="collapsible-content"><div>Yes, you can use Zapier to connect your Wix automations to external apps such as Slack, Trello and Google Docs.</div></div></div></div>

Create an automation to grow or manage your business. Choose to create one from scratch or start with a suggested automation.All automations consist of a trigger and at least one action. An automation...

Wix Automations: Creating an Automation

Automations allow you to streamline your work processes and save time on manual tasks. View and manage all of your automations from the Automations page in your site's dashboard. You can edit, duplica...

Wix Automations: Managing Your Automations

<div data-component-type="text"><div>Automations allow you to streamline your work processes and save time on manual tasks. View and manage all of your automations from the Automations page in your site's dashboard. You can edit, duplicate and rename existing automations and deactivate those you don't need.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-all-of-your-automations" level="3">Viewing all of your automations</h2></div><div data-component-type="text"><div>You'll find a full record of all of your active and inactive automations (across all apps) on your Automations page. From here, you can see the number of times your automations have been triggered, edit or duplicate automations, and more. </div><div><br /></div><div>On your Automations page, you'll see your automations listed in 2 tabs: 'Created by you' and 'Installed for you'.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/09/12/83d19250-b4c8-4297-aa49-6102e170c0ad/263fbe01-2f67-4acd-9407-a9274b024318.png" alt="A screenshot of an automations list on the Automations page." /></div></div><div data-component-type="heading"><h2 id="" level="4">To view your automations:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Scroll down to the <strong>Your automations</strong> section to view all of your automations across 2 tabs:
    <ul>
      <li><strong>Created by you:</strong> Active and inactive automations you've created here or directly through an app.</li>      <li><strong>Installed for you:</strong> Active and inactive automations created automatically when you've installed apps.</li>    </ul>  </li>  <li>(Optional) Click an automation to view its automation summary, the last trigger date and the total times triggered.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Click <strong>Filters</strong> to view only active or inactive automations, or those with specific triggers or actions.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/27/d87ac4ea-de37-438f-9aa4-15ebac58a66f/a0e217d0-cf57-4401-a9b2-e511405a1adf.png" alt="A screenshot of the filters you can add to your automations list." /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="editing-duplicating-or-renaming-an-automation" level="3">Editing, duplicating or renaming an automation</h2></div><div data-component-type="text"><div>Edit automations so they're working for your business, or rename them so you and your site collaborators can identify them at a glance.</div></div><div data-component-type="text"><div>Save time by duplicating an existing automation and then making any edits needed. For example, you can use the same email campaign design to respond to different triggers.</div></div><div data-component-type="heading"><h2 id="" level="4">To edit, duplicate or rename an automation:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Scroll down to the <strong>Your automations</strong> section.</li>  <li>Hover over the relevant automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit an automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Edit</strong>.</li>  <li>Edit the automation as necessary.</li>  <li>When you're finished editing, click <strong>Save</strong>.</li></ol><div><br /></div><div>Learn more about <a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="">setting up each part of an automation</a>.</div><div><br /></div><div><strong>Notes:</strong> </div><ul>
  <li>Editing the timing of an automation can affect <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-troubleshooting-wix-automations" target="">'pending' actions</a>. &quot;Pending&quot; actions have been triggered but haven't yet taken place (the delay has been set after a certain period of time).</li>  <li>If you edit an automation, the changes only apply to new activations. Automations triggered before the changes were made will still run with the settings previously defined.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Duplicate an automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Duplicate</strong>.</li>  <li>Edit the relevant details within your duplicated automation.<br />
<strong>Note:</strong> Don't forget to update your duplicated automation's name, or it will remain 'Copy of...'. </li>  <li>When ready, click <strong>Activate</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Rename an automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Rename</strong>.</li>  <li>Edit the automation's name.</li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="activating-deactivating-or-deleting-an-automation" level="3">Activating, deactivating, or deleting an automation</h2></div><div data-component-type="text"><div>Activate automations you have in drafts and deactivate or delete automations you no longer require. Activating a draft will make it live and active. Deactivating an automation will make it inactive, ready to be activated again in future. Deleting an automation will remove it from your page and you won't be able to restore it.</div></div><div data-component-type="heading"><h2 id="" level="4">To activate, deactivate, or delete an automation:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Scroll down to the <strong>Your automations</strong> section.</li>  <li>Hover over the relevant email automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Choose what you want to do:</li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Activate an automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Edit</strong>.</li>  <li>Click <strong>Activate</strong> at the top right.</li></ol><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/01/30/2c0d2929-0d09-49d0-a408-53ff5ff9c379/298e0013-e0f2-4e2c-b33f-8a97e152326e.png" alt="Screenshot of the automation builder and the activate option." /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Deactivate an automation</h4><div class="collapsible-content"><div>Deactivating an automation will stop it running without deleting it. You can reactivate at any time. </div><div><br /></div><div>Click the toggle to deactivate an active automation.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/28/1b1d7038-e44a-4351-9253-22685c8b262f/cc5110cf-178f-4c7e-9015-24a710ffcfe7.png" alt="A screenshot of the toggle to activate or deactivate and automation." /></div><div><br /></div><div><strong>Notes:</strong> </div><ul>
  <li>If you deactivate an automation, any ongoing runs stop and any pending actions are cancelled.</li>  <li>Trigger data isn't collected when an automation is inactive. The automation won't run retroactively when reactivated.<br />
For example, an automation that sends &quot;thank you&quot; emails following purchases is deactivated on Monday. Joe makes a purchase on Tuesday. The automation is reactivated on Wednesday. Joe won't receive a &quot;thank you&quot; email because the automation couldn't collect the trigger data on the day of Joe's purchase.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Delete an automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Delete</strong>.</li>  <li>Click <strong>Delete</strong> in the pop-up to confirm.</li></ol><div><br /></div><div><strong>Notes:</strong></div><ul>
  <li>If you wish to use an automation in the future, consider deactivating it rather than deleting it. </li>  <li>'Installed for you' automations cannot be deleted but often can be deactivated.</li>  <li>If you delete an automation, any ongoing runs stop and any pending actions are cancelled.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-your-quotas" level="3">Viewing your quotas</h2></div><div data-component-type="text"><div>Some automation actions are subject to quotas. For example, an automation with the action &quot;Send an email&quot; uses emails from your site's <a data-composite="true" href="https://support.wix.com/en/article/email-marketing-understanding-your-monthly-balance" target="">email marketing plan</a>. View your quotas from your Automations page so you can easily see when your quotas are running low and you might need to upgrade.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2023/06/19/81943190-8227-4ea3-81eb-5e768abbf610/d51b370e-b153-4f4c-abc7-76fae73e61ed.png" alt="A screenshot of an automation quota." /></div></div><div data-component-type="heading"><h2 id="" level="4">To view your quotas:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Click <strong>Manage Your Quotas</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/28/fbb6f243-2e3c-423b-9dbf-4971fb2682b8/44fbd29f-d1ce-4d05-9216-3bc0f70a2748.png" alt="The Automations tab in the dashboard, highlighting the Manage Your Quotas button" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-your-email-automation-statistics" level="3">Viewing your email automation statistics</h2></div><div data-component-type="text"><div>Automations with &quot;Send email&quot; as the action will give you access to <a data-composite="true" href="https://support.wix.com/en/article/viewing-your-email-marketing-statistics" target="">email marketing statistics</a>. You'll be able to see detailed information for each email you're sending, including delivery rate, which links were clicked, and more. You'll also be able to see a list of the recipients who opened the email.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/28/45fd65ff-a2ff-4e52-90ba-244fae9116b3/bedbee0c-5100-4237-a50a-baf79bfc6457.png" alt="A screenshot of the email marketing statistics page." /></div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Statistics for all automations:</div><div class="info-content"><div>For all automations, you can view the last triggered date and the total times triggered. Click the relevant automation on your Automations page to display the summary panel.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To view your email automation statistics:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Scroll down to the <strong>Your automations</strong> section.</li>  <li>Hover over the relevant email automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Click <strong>View email stats</strong> to view your <a data-composite="true" href="https://support.wix.com/en/article/viewing-your-email-marketing-statistics" target="">email marketing statistics</a>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Your email statistics are made up of unique recipients. If an email is triggered for the same contact more than once, it counts as only one email.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click the questions below to learn more:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is an automation that was 'Installed for you'?</h4><div class="collapsible-content"><div>As you build your site and install apps on it, some apps include complimentary automations that are important for the proper functioning of these apps. Some automations are installed on your site upon the app’s installation, and some are installed upon specific events. </div><div><br /></div><div>Learn more about automations that were <a data-composite="true" href="https://support.wix.com/en/article/new-automations-builder-viewing-and-managing-automations-installed-for-you" target="">installed for you</a>. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Are there suggested automations?</h4><div class="collapsible-content"><div>Yes. You'll see Wix's suggested automations when you start to create a new automation. These are specific to your business type and the apps you've added to your site. They are listed by business benefit to help you choose: &quot;Sell more online&quot;, &quot;Engage with clients&quot;, and more.</div><div><br /></div><div>Start the process of <a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="">creating an automation</a> to view the automations recommended for your site.</div></div></div></div>

When creating an automation that sends an email, you can customize the email being sent. Write and design your email, send it from your preferred address so recipients know who to reply to, set your e...

Wix Automations: Customizing Automated Emails

Wix Automations streamline your site management by automatically performing tasks based on specific triggers. When you add certain apps to your site, some automations come already installed to ensure ...

Wix Automations: Viewing and Managing Automations Installed for You

<div data-component-type="text"><div>Wix Automations streamline your site management by automatically performing tasks based on specific triggers. When you add certain apps to your site, some automations come already installed to ensure these apps function properly. </div></div><div data-component-type="text"><div>For example, adding a Wix Blog to your site installs an automation that notifies members of new blog posts. This saves you time on manual work and helps you manage your site more efficiently.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/10/20/14ebd8cc-4fdd-43f7-afad-bf3fcb9c1427/047945b5-2957-4c66-9ea1-22a1674ab6b7.png" alt="Screenshot of automations dashboard that show Installed for you automations tab open." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="viewing-and-managing-your-pre-installed-automations" level="3">Viewing and managing your pre-installed automations</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Go to Automations</a> in your site's dashboard.</li>  <li>Click the <strong>Installed for you </strong>tab.</li>  <li>Hover over the relevant automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Select what you want to do: </li></ol></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Edit the automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Edit</strong>.</li>  <li>Edit the automation to your needs. </li>  <li>Click <strong>Apply Changes</strong>.</li></ol><div><br /></div><div><strong>Note:</strong> Some 'Installed for you' automations cannot be edited. Learn more about the limitations of editing in the FAQ section below.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Duplicate the automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Duplicate</strong>.</li>  <li>Edit the automation to your needs.</li>  <li>Click <strong>Activate</strong>.</li></ol><div><br /></div><div><strong>Note:</strong> This automation will be saved as an automation 'Created by you'. Learn more about what happens when you edit an automation Installed for you in the FAQ section below. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Activate or deactivate the automation</h4><div class="collapsible-content"><div>While the 'Installed for you' automations are active by default, you can always deactivate them by disabling the <strong>Active</strong> toggle and deactivate an automation.</div><div><br /></div><div><strong>Note:</strong> This availability of this option depends on the specific Wix app.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2024/11/17/09e9ce63-d94e-4a37-9ed1-26fa14e3ebd5/756e49fd-4cf0-4542-ab39-e55bfa47f7de.png" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Reset to default</h4><div class="collapsible-content"><div>You can always choose to reset an 'Installed for you' automation that you previously edited. However, keep in mind that resetting to default also resets the automation's email template and statistics.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/10/21/762799a9-f85a-4c02-92db-8138844b52e7/4227ceae-5b01-4704-9841-b293e6ecf80b.png" alt="Screenshot of installed for you automation and it's managing options." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Quickly locate a specific automation by using the search bar or applying filters based on the trigger app or action.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Below are some frequently asked questions about managing automations that were installed for you. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I edit an automation that was already installed for me? </h4><div class="collapsible-content"><div>Since automations that were ‘Installed for you’ are created, owned, and managed by your site’s apps, editing them sets you as the owner instead. </div><div><br /></div><div>Editing this type of automation separates it from the original. This means that the automation won't be automatically updated by the app that installed it (e.g. if the app releases a new version of this automation in the future).</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Are the 'Installed for you' automations automatically running, or do I have to turn them on manually?</h4><div class="collapsible-content"><div>The automations in the ‘Installed for you’ tab start working as soon as the relevant app (e.g. Wix Stores) installs them to your site. </div><div><br /></div><div>Some automations are installed on your site upon the app’s installation, and some are installed upon specific events. Depending on the app, you may be able to deactivate them.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What exactly can I edit in automations that were installed for me?</h4><div class="collapsible-content"><div>There are some edits that can be made to any automation that were installed for you. However, each step has its own limitations:</div><ul>
  <li>Triggers can’t be replaced or edited </li>  <li>Actions can be edited but can’t be added to or replaced </li></ul><div><br /></div><div>Different providers (i.e. Wix apps) allow you to edit different parts of the automations. Depending on the provider you can:</div><ul>
  <li>Deactivate the automation </li>  <li>Add, edit, or delete delays and conditions </li>  <li>Delete actions</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why do I see '0' in the statistics of my 'installed for you' automation, even though it's active and running? </h4><div class="collapsible-content"><div>The statistics of an automation will reset if the app owner (e.g. Wix) creates a new version of the automation.<br />
<br />
For example: You have an automation 'installed for you' where event goers receive an email if the event is canceled. If Wix Events (the app who installed the automation) creates a new version of this automation, any previous statistics will be reset.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/30/bd88b8ce-ceaa-4850-bdf2-967715abfe60/b12688c4-c58a-4f9f-84a4-fe7ce544857a.png" alt="Summary panel for installed for you automation event canceled." /></div></div></div></div>

The property picker is a popover in the new automation builder that allows you to add more complex logic to your automations. It shows all schema properties in an organized view, including the propert...

Wix Automations: Using the Property Picker

<div data-component-type="text"><div>The property picker is a popover in the new automation builder that allows you to add more complex logic to your automations. It shows all schema properties in an organized view, including the property type, description, and examples of how to use it in an automation. Data appears as a nestable list based on its source (the trigger or action name). </div></div><div data-component-type="text"><div>Use the property picker to create more complex and personalized automation flows with dynamic variables. Start by choosing a property, then decide how the condition behaves using 'if/else' logic before continuing to build your automation. </div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/31/b251c3d5-a63e-40a0-90d9-ed5f272bf032/32ec41be-4fde-4280-befa-74f08f45afaa.jpg" alt="An example of a condition step of an automation built with the schema picker" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="the-available-data-types" level="3">The available data types</h2></div><div data-component-type="text"><div>In the table below view each data type available in the property picker, along with a description and a use case for incorporating it into your automation.</div></div><div data-component-type="table"><div class="table-wrapper"><table><thead><tr><th data-column-width="195.125"><div>Type</div></th><th data-column-width="234"><div>Description</div></th><th data-column-width="270"><div>Use case</div></th></tr></thead><tbody><tr><td><div>String (Text)</div></td><td><div>Represents alphanumeric characters and symbols.</div></td><td><div>Personalize an email template by including a dynamic text property for a member's name (e.g., &quot;Dear [Member Name]&quot;).</div></td></tr><tr><td><div>Number</div></td><td><div>Represents numerical values.</div></td><td><div>Set a condition based on the order total amount to trigger a discount if the total exceeds $100 (e.g., 'Order total' is greater than '$100').</div></td></tr><tr><td><div>Date &amp; Time</div></td><td><div>Represents dates and times.</div></td><td><div>Send an SMS with the time of an appointment entered as a dynamic field (e.g., &quot;Your appointment is at [Appointment Time]&quot;).</div></td></tr><tr><td><div>Boolean (True/False)</div></td><td><div>Represents true or false values.</div></td><td><div>Set a condition to check if an order is paid, only triggering a confirmation email if 'Is order paid' equals TRUE (e.g., 'Is order paid' equals 'TRUE').</div></td></tr><tr><td><div>Enum</div></td><td><div>Represents a set of predefined values.</div></td><td><div>Set a condition based on payment status with the values 'Pending,' 'Completed,' and 'Failed,' only triggering an action if the status equals 'Completed'.</div></td></tr><tr><td><div>Object</div></td><td><div>Represents entities such as users, products, or orders.</div></td><td><div>Set a condition based on object properties, which can be any data type (e.g., 'Item quantity' is greater than 5).</div></td></tr><tr><td><div>Array (List)</div></td><td><div>Represents a dynamic list of items from a specific data type.</div></td><td><div>Set a condition based on an array containing products from an order. The condition checks if the order includes shoes or dresses (e.g., 'Line items' include any of 'Shoes' or 'Dress').</div></td></tr></tbody></table></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="the-property-picker-components" level="3">The property picker components</h2></div><div data-component-type="text"><div>From the property picker, view all available information and data up to the current step in your automation. This includes your chosen trigger (e.g., Order placed). It you added an action before the condition (e.g., Add a coupon), the property picker shows data from both the trigger and the action.</div></div><div data-component-type="heading"><h2 id="" level="4">The property picker components are:</h2></div><div data-component-type="text"><ul>
  <li><strong>Search:</strong> Use the search bar to filter the list based on the text you enter.</li>  <li><strong>Step name:</strong> Data organization matches the automation setup, with each step's available data appearing in the property picker.</li>  <li><strong>Expand/collapse:</strong> Expand or collapse nestable steps and items.</li>  <li><strong>Property type:</strong> Each type is displayed with a corresponding icon (e.g., text icon for text).</li>  <li><strong>Description/example:</strong> View a description and/or example of the property, which changes based on the use case.</li>  <li><strong>Disabled property:</strong> Unselectable properties marked with a grey badge.</li></ul></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/04/f6d5ba6c-2483-47fe-9665-a78c49859b04/8dbb5eb2-1d00-4942-8d90-23e9be4bc209.jpg" alt="A screenshot of the property picker with each different component highlighted." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="building-a-condition-with-the-property-picker" level="3">Building a condition with the property picker</h2></div><div data-component-type="text"><div>To build a complete condition, you need to choose three components:</div><ol>
  <li>The property (selected from the property picker).</li>  <li>The relevant logic/operator (e.g., text, number, date).</li>  <li>The resulting output the condition should check.</li></ol></div><div data-component-type="text"><div>In the below example, we'll use the property picker to set up the condition: check if an order's payment status is equal to 'Paid' before continuing with the automation.</div></div><div data-component-type="heading"><h2 id="" level="4">To build a condition with the property picker:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="_blank">Create an automation in the new automation builder</a>.</li>  <li>Click the <strong>Condition</strong> step.</li>  <li>Click the<strong> Select a property</strong> field to open the property picker.</li>  <li>Choose the property you want the condition to check from the nestable list. For our example, we want the condition to check <strong>Payment status</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/c8cac8b3-c395-4ccb-b0a0-0961a0ae5f75/90d4f968-a52b-41f1-8abe-a4f73e734732.jpg" alt="A screenshot of the property picker with the property payment status selected." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Hover over a property to see additional information such as the property type and an example of how to use it in your automation.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/8006eba7-9331-448c-988d-560d6ab3f402/f5326877-4cb2-47f3-a975-80bbda143487.jpg" alt="A screenshot of data type examples in the property picker." /></div></div></div></div><div data-component-type="text"><ol>
  <li>Click the <strong>Select logic</strong> dropdown and choose the logic from the available data types. For our example, we want to choose the type <strong>Text</strong> <strong>is exactly</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/8fad09d5-2509-406a-bb53-06b8d4cfcaa7/336b06d7-620c-4fdb-a124-e6372bd4559a.jpg" alt="A screenshot of the logic dropdown with the option is exactly selected." /></div></div><div data-component-type="text"><ol>
  <li>Finally, choose the resulting output the condition should check. For our example, we want the condition to check that the text is exactly the word <strong>Paid </strong>so we enter the word 'Paid' into the text field.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/d3d6dc67-897c-4ba1-9af3-f96b16e62103/5c76b85f-fb32-4e3b-bc74-34fab8549c50.png" alt="A screenshot of a completed condition step using the property picker." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply</strong> to save the condition.</li>  <li>Continue with the rest of the automation flow including choosing an action. In our example, we added an action 'Give Loyalty Points'.</li></ol></div><div data-component-type="text"><div>Now, when an order is placed, the condition checks if the payment status is 'Paid' before continuing with the flow.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/852f8ffc-5c2a-41c5-b3b1-f21db23fdbe7/c8c51eba-e364-4684-9105-2311de8e4580.jpg" alt="A screenshot of the new builder with the set condition." /></div></div>

Create an automation that sends data to Google Sheets, such as form submissions or invoice details. This allows you to collaborate with people using Google Sheets without giving them access to your si...

Wix Automations: Sending Data to Google Sheets

<div data-component-type="text"><div>Create an automation that sends data to Google Sheets, such as form submissions or invoice details. This allows you to collaborate with people using Google Sheets without giving them access to your site's dashboard.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-create-a-new-automation-and-connect-your-google-account" level="3">Step 1 | Create a new automation and connect your Google account</h2></div><div data-component-type="text"><div>To begin, create a new automation and add the action <strong>Update Google Sheets</strong>. Then connect your Google account so the automation can access the spreadsheet.</div></div><div data-component-type="heading"><h2 id="" level="4">To create a new automation and connect your Google account:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Click <strong>+ New Automation</strong> at the top right.</li>  <li>Click <strong>+ Start from Scratch</strong>.</li>  <li>Give your automation a title and choose a trigger.</li>  <li>Click the <strong>Add Step</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2024/09/04/a0dcd1b5-914f-4f9a-ba86-68a372fdc4e7/440df2bd-0095-41c4-80d2-1f02a916b7ae.png" />  and add an <strong>Action</strong>.</li>  <li>Select <strong>Update Google Sheets</strong> under <strong>Integrations </strong>on the left.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/27/7b7cb60a-45e5-4b33-96c0-4fde2aea4490/476b82b4-decf-4d78-9ffd-b6557a2c3514.png" alt="A screenshot of the automation builder, selecting Update Google Sheets as the action" /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Connect Google Account</strong>.</li>  <li>Select the relevant Google account.</li>  <li>Click <strong>Allow</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>When connecting your Google account, you are providing permissions for Wix to access your spreadsheet data. You can <a data-composite="true" href="https://myaccount.google.com/permissions?pli=1" target="_blank">remove permissions</a> at any time from your Google account.</div><div><br /></div><div>If you remove Wix permissions, any automations that use Google Sheets will become disconnected and stop working. You can reset your Google permissions in an automation, but note that the trigger can't work retroactively or add any information that was &quot;skipped&quot; while the automation was disconnected. </div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-connect-a-spreadsheet-to-your-automation" level="3">Step 2 | Connect a spreadsheet to your automation</h2></div><div data-component-type="text"><div>Next, connect the relevant spreadsheet to your automation. All spreadsheets in your connected Google account can be used in your automations. You can create new spreadsheets within Google Sheets and use these too.</div></div><div data-component-type="text"><div>Choose what you want to do:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Connect an existing spreadsheet to the automation</h4><div class="collapsible-content"><ol>
  <li>Click <strong>Select Spreadsheet</strong>.</li>  <li>Choose a spreadsheet from the available files.</li>  <li>(Spreadsheet with multiple tabs) Click the <strong>Choose sheet </strong>drop-down to select which tab the automation should send data to.<br />
<strong>Tip:</strong> You can see how many tabs your spreadsheet has at the bottom of the Google Sheet.</li></ol><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/07/07/91ed005a-99ca-45bc-a185-2b79ad14ef58/11d982f9-45a0-4187-8e13-dac0487bd499.png" alt="Screenshot of" /><br />
</div><div><strong>Note:</strong> You can only sync spreadsheets that you created, not spreadsheets that were shared with you. If the spreadsheet you want to connect isn't owned by you, first make a copy of it in your Google account.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Create a new spreadsheet in Google Sheets and connect it </h4><div class="collapsible-content"><ol>
  <li>Go to Google Sheets in the connected Google account and create a new spreadsheet.</li>  <li>Add a spreadsheet title.</li>  <li>Add titles to the spreadsheet columns in order to organize the data that will be sent via the automation. For example, if you're sending data from invoices, add column titles for &quot;Customer&quot;, &quot;Invoice Total&quot;, etc.<br />
<strong>Note: </strong>Be detailed with the column titles as in the next step you will match the data to a specific column on the spreadsheet.<br />
<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/05/19/b6e6e659-b12e-4d96-aacc-d7084bb6c5a0/01ff4506-7ca7-490f-8e7c-ea1578a9e6b0.png" alt="Screenshot of example Google Sheet with column titles added." /><br />
</li>  <li>Go back to the draft automation in your dashboard and click <strong>Select Spreadsheet</strong>.</li>  <li>Select the new spreadsheet you just created.<br />
<strong>Tip: </strong>New spreadsheets appear at the top.</li>  <li>(Spreadsheet with multiple tabs) Click the <strong>Choose sheet</strong> drop-down to select which tab the automation should send data to.<br />
<strong>Tip:</strong> You can see how many tabs your spreadsheet has at the bottom of the Google Sheet.<br />
<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/05/19/971215f5-00a2-447a-b663-c82a15cff58d/3acb9ae4-8634-4069-be43-876c34fca3b5.png" alt="Screenshot of" /></li></ol></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-3-match-trigger-data-to-the-spreadsheet" level="3">Step 3 | Match trigger data to the spreadsheet</h2></div><div data-component-type="text"><div>Next, match the data from your chosen trigger to the correct columns in your spreadsheet. For example, if your trigger data includes customer and invoice total fields, you need to match that data to the &quot;Customer&quot; and &quot;Invoice Total&quot; spreadsheet columns.</div></div><div data-component-type="heading"><h2 id="" level="4">To match your trigger data:</h2></div><div data-component-type="text"><ol>
  <li>Click <strong>Match Data to Sheet</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/07/07/c3130460-56f2-4f96-863b-9f8e9d580a8c/6e668b75-08ca-4d90-8c57-1d7e04483d78.png" alt="A screenshot of the Match Data to Sheet button in the automation builder" /></div></div><div data-component-type="text"><ol>
  <li>Click the drop-downs under <strong>Data from trigger </strong>to match them to the Google sheet columns.<br />
<strong>Note:</strong> If you need to make edits to column titles, do so within your Google spreadsheet and click <strong>Refresh Data</strong> at the bottom left to see these changes reflected.</li>  <li>Click <strong>Save</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/08/11/fd34f652-18d0-452a-a350-85e60d025e25/fb1d0380-6cef-4132-9ea1-055dccfed482.png" alt="Screenshot of automation section where you match data to your Google Sheet." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>The data you send to a spreadsheet is different depending on the app. For example, Wix Forms sends form submission data like Name and Email fields, and Wix Stores sends data like recent store orders.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Here are some common questions about Google Sheets automations:</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">I've edited the columns in my Google Sheet - how do I rematch the data?</h4><div class="collapsible-content"><div>If you edit the row with the columns, you need to reconfigure your automation. In the Action section of your automation, you can rematch the data to its appropriate Google Sheet column.</div><div><br /></div><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Hover over the relevant automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Click <strong>Edit</strong>.</li>  <li>Click the <strong>Action</strong> section to expand it.</li>  <li>Click <strong>Match Data to Sheet</strong>.</li>  <li>Select the data you want to match next to each Google sheet column.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/08/11/eeb1215f-efbc-43b8-91d6-2419d9a08f01/a303140c-c039-48b8-b515-1e8f5436f087.png" alt="Screenshot of" /></li>  <li>Click <strong>Save</strong>.</li></ol></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if I edit my Google Sheets permissions?</h4><div class="collapsible-content"><div>When setting up your automation, you need to provide permissions for Wix to access your spreadsheet data. If you remove or edit the permissions, the automation is disconnected and data is no longer sent to your spreadsheet.</div><div><br /></div><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Automations</a> in your site's dashboard.</li>  <li>Hover over the relevant automation and click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/06/24/f2896db0-6cb2-4d7d-a329-72005f56fdbf/52ce80ef-7d09-44f5-96e3-e4662e2e9564.png" />.</li>  <li>Click <strong>Edit</strong>.</li>  <li>Click the <strong>Action</strong> section to expand it.</li>  <li>Click <strong>Disconnect Account</strong>.</li>  <li>Click <strong>Connect Google Account</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/08/11/75b46501-0d8a-4b40-82f1-f185afa9f623/99331a78-6d6c-4e50-8db8-31d08c1d1adc.png" alt="Screenshot of Google permissions pop-up." /></li>  <li>Make sure both checkboxes are selected to allow Wix to:
    <ul>
      <li>See and download all your Google Drive files.</li>      <li>See, edit, create, and delete all your Google Sheets spreadsheets.</li>    </ul>  </li>  <li>Click <strong>Continue</strong>.</li>  <li>Click <strong>Save</strong>.</li></ol><div><br /></div><div><strong>Note:</strong> You can <a data-composite="true" href="https://myaccount.google.com/permissions?pli=1" target="_blank">remove 3rd party app access to your Google account</a> at any time.</div> </div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>To quickly view the Google spreadsheet, click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2021/03/15/292d034f-77f1-4487-92cb-10c08f253e6f/e76769aa-9ac7-4d95-a84d-cb632bfb5cf7.png" /> next to an existing automation in the Automations dashboard and click <strong>Open Google Sheet</strong>.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/05/19/3ab76e88-3198-40f8-8e0c-1f972259c233/94dce305-d825-4ca4-8790-ceaea4b60938.png" alt="Screenshot of" /></div></div></div></div>

Wix Automations allows you to automate actions based on specific time frames. This can help you manage your site more efficiently and ensure timely reoccurring actions for your business. This can help...

Wix Automations: Setting Up a 'Scheduled Time' Trigger

<div data-component-type="text"><div>Wix Automations allows you to automate actions based on specific time frames. This can help you manage your site more efficiently and ensure timely reoccurring actions for your business. </div></div><div data-component-type="text"><div>This can help you maintain consistent communication with your audience, manage promotions, and send timely reminders to your site collaborators. For example, you can set up an automation to send a promotional email every year to inform your customers about your annual Christmas sale.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="setting-up-a-scheduled-time-trigger" level="3">Setting up a 'Scheduled time' trigger</h2></div><div data-component-type="text"><div>Set your trigger to run at a specific time instead of something the site visitor does. Set a start and end time as the trigger, choose the action, and decide if the automation should repeat. </div></div><div data-component-type="heading"><h2 id="" level="4">To set up a 'scheduled time' trigger:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Go to Automations</a> in your site's dashboard.</li>  <li>Click <strong>+ New Automation</strong> at the top right.</li>  <li>Click<strong> Start from Scratch </strong>to begin from a blank automation template. </li>  <li>Click the title to give your automation a name.</li>  <li>Click <strong>Scheduled time</strong> as your trigger.</li>  <li>Select a <strong>Start date</strong>.</li>  <li>Select a <strong>Start time</strong>.</li>  <li>(Optional) Click the <strong>Repeat </strong>toggle:
    <ul>
      <li>Set how often the trigger repeats (e.g. day, week, month). </li>      <li>Click the drop-down menu to select an <strong>End</strong>: 
        <ul>
          <li><strong>Never:</strong> Trigger doesn't have a set end date.</li>          <li><strong>On specific day:</strong> Select a specific date for the trigger to end. </li>        </ul>      </li>    </ul>  </li>  <li>Click <strong>Apply</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/15/80bec2fe-b364-4189-ba34-d935f74ad738/36efd35b-f047-4947-8ac8-476d333fb740.png" alt="Screenshot of the configuration panel for scheduled time trigger." /></div></div><div data-component-type="text"><ol>
  <li>Click the <strong>Add Step</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2024/09/04/a0dcd1b5-914f-4f9a-ba86-68a372fdc4e7/440df2bd-0095-41c4-80d2-1f02a916b7ae.png" />  and add an <strong>Action</strong>.</li>  <li>Choose an action from the panel.<br />
<strong>Note:</strong> The actions available differ based on your trigger choice.</li>  <li>Set up the action using the available settings to your business needs.</li>  <li>Click <strong>Activate</strong> or <strong>Save</strong> at the top right.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Setting your action as 'Send an Email'?</div><div class="info-content"><div>Make sure the action executes properly by manually adding the recipients when you configure the action. Since the automation is triggered by a certain time and not by something the visitor does, it means no recipient information is collected when the automation is triggered.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="frequently-asked-questions-faqs" level="3">Frequently asked questions (FAQs)</h2></div><div data-component-type="text"><div>Click below to learn more about this.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I ensure my automation runs smoothly? </h4><div class="collapsible-content"><div>There are a few things you can check to ensure that the automation runs smoothly:</div><ul>
  <li>Double-check the start and end times, repeat intervals, and specified days of the week.</li>  <li>Ensure your time zone is set correctly.</li>  <li>Regularly review and update your automations to align with your business needs.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I have multiple triggers?</h4><div class="collapsible-content"><div>No, each automation can only have one trigger. As a work around, you can implement the same logic for different triggers. Duplicate your automation from the automations table in your dashboard and change the trigger in the copied automation.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">When adding 'Send an email' as the action for my automation, how can I ensure it gets to the right people?</h4><div class="collapsible-content"><div>To make sure your email is sent to the right people, you need to manually add them to your automation. </div><div><br /></div><div>After selecting 'Send an email' as the action, click <strong>Add Recipients </strong>under the <strong>Set recipients </strong>tab. You can then select specific contacts, labels, segments, or collaborator roles. </div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/10/27/a46012bc-ff7e-4eb1-bc79-5ba5f96180a3/47690ff8-8fff-414f-88fb-b53c813800c5.png" alt="Screenshot of send an email action settings" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Why is my recipient list not updated?</h4><div class="collapsible-content"><div>If you recently updated a segment, you will need to manually refresh the list to see it updated. If not, it will take up to 24 hours to refresh. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I edit an automation after it has been created? </h4><div class="collapsible-content"><div>Yes, you can edit an automation anytime by going to the automations table in your dashboard, selecting the automation, and making the necessary changes.</div></div></div></div>

Conditions let you create complex automation flows by defining criteria for continuing the flow. 
  In the THEN path, the automation flow continues only if the condition is met.   In the ELSE path, yo...

Wix Automations: Understanding Conditions Operators

<div data-component-type="text"><div>Conditions let you create complex automation flows by defining criteria for continuing the flow. </div></div><div data-component-type="text"><ul>
  <li>In the <strong>THEN</strong> path, the automation flow continues only if the condition is met. </li>  <li>In the<strong> ELSE</strong> path, you can define what happens if the condition isn’t met.</li></ul></div><div data-component-type="text"><div>For conditions to work effectively, make sure to select the correct operator (e.g. &quot;is greater than&quot;, &quot;contains&quot;) and follow the best practices described in this article.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="text-operators" level="3">Text operators</h2></div><div data-component-type="text"><div>Text operators are used for comparing names, labels, etc.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2023/11/01/74204e17-2f9c-4eca-b3be-fa955d7862b1/aad45281-4612-428e-9ed7-4e7897776d4e.png" alt="A screenshot of the available text operators." /></div></div><div data-component-type="text"><div><strong>Best practice:</strong> Use text operators for properties that are text strings, for example when a restaurant name is exactly &quot;Paulie's Pizza&quot;.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See an example</h4><div class="collapsible-content"><div>Drew wants to give a 10% discount on the next purchase for those who paid for their order.</div><div><br /></div><div>Drew created an automation to send a coupon when an order is placed. To ensure that a coupon is sent only once the order has been paid for, she added a text operator condition specifying the PAID payment status.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/09/02/0d4d5beb-7557-4b75-97f2-cac2bdf311d6/9ba266ce-7b28-4ef2-9b84-1a269a88abf9.png" /></div><div><br /></div><div>Important notes for this automation to work properly: </div><ul>
  <li>The value must be PAID / UNPAID written in English, even for sites in other languages.</li>  <li>This will only work payments made online.</li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="number-operators" level="3">Number operators</h2></div><div data-component-type="text"><div>Number operators are used for comparing any numerical property, like quantities.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2023/11/01/781cbdb5-be59-47dc-b40c-545239b09f65/fe87f8c1-f5f9-4a48-938e-0f1026af8513.png" alt="A screenshot of the available number operators." /></div></div><div data-component-type="text"><div><strong>Best practice:</strong> Use number operators for properties that will always be numbers, for example sending an email when a reservation party size is greater than 10.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See an example</h4><div class="collapsible-content"><div>Benjie is introducing a chef's menu for tables of 5 guests and over. He wants to send an email update to all customers who have made such bookings. </div><div><br /></div><div>Benjie sets up an automation with a number operator condition, ensuring that an email is only sent to groups with a party size of 5 or greater. </div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/08/c5b714c2-af7b-4c59-a641-dfa6045ee9b1/94fe6e44-696c-4c1e-9223-ae58d2db1a3f.png" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="date-and-time-operators" level="3">Date and time operators</h2></div><div data-component-type="text"><div>Date and time operators are used for comparing date and time properties to specific dates and times.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2023/11/01/b32e1ddb-cc8d-4d1c-ba95-df25f9cb7637/14284d39-b021-4bfc-bfa2-b359197f0a40.png" alt="A screenshot of the available date and time operators." /></div></div><div data-component-type="text"><div><strong>Best practice:</strong> Use date and time operators when you're basing a condition on an exact date or time, for example contacting all customers who made a purchase this month.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See an example</h4><div class="collapsible-content"><div>Debbie owns a yoga studio. She wants to send a special &quot;thank you&quot; email to all her clients who book a session at her studio on New Years, encouraging them to start the year off right. </div><div><br /></div><div>To ensure that her email will reach the right clients, Debbie creates a condition using the date &amp; time of when a client booked their session.</div><div><br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/08/ddc78dbf-5941-4a1f-bafe-61a54eeb6651/9f1d51c3-65b2-4543-bb77-4f806dfcef03.png" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="array-list-operators" level="3">Array (list) operators</h2></div><div data-component-type="text"><div>Array operators are used to specify a list of multiple values or objects, instead of selecting just one.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/08/75f908f0-42ec-4f8f-94ff-703fac9d6501/03c56bfc-fb99-43ba-83f4-2f808a7a97de.png" alt="A screenshot of the available array operators." /></div></div><div data-component-type="text"><div><strong>Best practice:</strong> Use array operators when you're including a specific list of products in your automation, for example shirts sold in your store.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See an example</h4><div class="collapsible-content"><div>Sophie got new soaps in her inventory. She wants to include a '20% off your next purchase' coupon with every purchase of her new soaps. </div><div><br /></div><div>To ensure that the email gets sent to the right customers, Sophie sets up an array condition that specifies the list of products that are relevant for the automation.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/19/53a980fa-0fa7-4a9b-b777-4b5d2d1b54e9/a22dcef8-801d-4485-a38a-cc8963e5eca6.png" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="truefalse-operators" level="3">True/false operators</h2></div><div data-component-type="text"><div>True/false operators are used for comparing any boolean properties that will always be true or false.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2023/11/01/b3ff4141-fe4f-4f09-9002-28e985c85353/59dd7f79-6d29-455f-b4ed-0ca1a16d0ec8.png" alt="A screenshot of the available true/false operators." /></div></div><div data-component-type="text"><div><strong>Best practice:</strong> Use true/false operators for properties that will always be one of two states, for example a checkbox that is ticked or unticked.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">See an example</h4><div class="collapsible-content"><div>Josh is launching his newsletter. He wants to add a label to every subscriber contact who opts into receiving the newsletter. </div><div><br /></div><div>Josh uses a true/false condition in his automation to include only those who have selected the checkbox to sign up for the newsletter.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/08/19/f3cb0561-4e4e-4b7d-9c1b-e5e2abd5116e/bef9ac62-1a04-4ffb-b8b7-cc8363be8f13.png" /></div><div><br /></div></div></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Looking for more capabilities?</div><div class="info-content"><div>Vote for the ability to <a data-composite="true" href="https://support.wix.com/en/article/request-creating-multipath-automations" target="">create a multipath automation</a> or <a data-composite="true" href="https://support.wix.com/en/article/request-adding-interaction-based-conditions" target="">a condition based on customer interaction</a>.</div></div></div></div>

If you're having trouble with Wix Automations, it could be an issue with the way your automations are set up. It could also be a local issue such as your internet connection. Follow the relevant troub...

Wix Automations: Troubleshooting Wix Automations

With Wix Automations, you can effortlessly send discount coupons to your contacts. This powerful tool aids in boosting your sales, promoting events, and enhancing customer engagement in a variety of w...

Wix Automations: Adding and Sending a Coupon

<div data-component-type="text"><div>With Wix Automations, you can effortlessly send discount coupons to your contacts. This powerful tool aids in boosting your sales, promoting events, and enhancing customer engagement in a variety of ways. </div></div><div data-component-type="text"><div>For example, imagine a potential customer visits your online store, adds items to their cart, but leaves without completing their purchase. With Wix Automations, you can set up a system that automatically sends an email offering a 20% discount coupon to such visitors. This not only motivates them to complete their purchase but also builds a positive relationship with your brand.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/be0b50df-801c-4d6d-b81c-dc49333eccac/2022/07/26/e28ea313-7984-4c6a-8075-188820e57e5a/cbb3a52b-5049-4839-a7df-b4cadbf3301a.png" alt="Screenshot of automated coupon in recipient's inbox." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-1-set-up-an-automation" level="3">Step 1 | Set up an automation</h2></div><div data-component-type="text"><div>To begin, start by creating a new automation from scratch. Select a trigger and decide if you'd like to limit frequency, include a delay, or add special conditions for your automation. Learn more about  <a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="_blank">creating an automation</a>.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/27/1a480d74-f8c3-4c3d-a2aa-d744c42e9a67/15168288-7a67-4dc2-900e-496736ca4c9e.png" alt="Screenshot of starting a new automation." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-2-choose-the-add-a-coupon-action" level="3">Step 2 | Choose the 'add a coupon' action</h2></div><div data-component-type="text"><div>Next, set the action of your automation to 'add a coupon' and select the relevant coupon.</div></div><div data-component-type="heading"><h2 id="" level="4">To add a coupon as an action:</h2></div><div data-component-type="text"><ol>
  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Action</strong>.</li>  <li>Select <strong>Add a coupon </strong>on the left.</li>  <li>Choose the relevant option under <strong>Select the type of coupon code</strong>:
    <ul>
      <li><strong>Unique single-use coupon code</strong>: Send a unique coupon code each time this automation is triggered. This coupon code can only be redeemed once. </li>      <li><strong>Fixed coupon code:</strong> Send the same coupon code every time the automation is triggered (everyone get the same code).</li>    </ul>  </li>  <li>Click <strong>+ Select </strong>under <strong>Select a coupon</strong> to choose the <a data-composite="true" href="https://support.wix.com/en/article/wix-stores-offering-discounts-and-coupons" target="">coupon</a> you'd like to use or create a new one on the spot.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/18/d8b28b60-2b9b-46c9-97ab-3a6fcd365e95/e88ed81b-376e-4fd9-8acd-48df08e62ea9.png" alt="Screenshot of configuration panel for add a coupon action." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><ul>
  <li>This automation will stop working if the coupon end date or use limit is reached﻿.</li>  <li>Make sure your coupon has a clear coupon code and coupon name. This will be seen by your visitors when adding the coupon to an email etc. </li></ul>  </div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="step-3-add-the-coupon-to-an-email-as-a-dynamic-value" level="3">Step 3 | Add the coupon to an email as a dynamic value</h2></div><div data-component-type="text"><div>Lastly, attach the coupon to an email that will automatically be sent to visitors once they trigger your automation. To do this, you'll add another action to the automation and choose 'send an email'. You can then show the coupon on the email by adding it as a dynamic value.</div></div><div data-component-type="heading"><h2 id="" level="4">To add the Coupon as a dynamic value:</h2></div><div data-component-type="text"><ol>
  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Action</strong>.</li>  <li>Select <strong>Send an email </strong>on the left.</li>  <li>Click <strong>Edit</strong> in the <strong>Create an email</strong> section to start <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-customizing-automated-emails#editing-your-email-template" target="">editing the automated email</a>.</li>  <li>Select an existing text element or add a new one. </li>  <li>In the chosen text element, place your cursor where you want to add the coupon code. </li>  <li>Click <strong>+ Add Personalized Content </strong>on the left.</li>  <li>Type 'coupon' in the search bar to see the available options:
    <ul>
      <li>Coupon ID</li>      <li>Coupon code </li>      <li>Coupon name</li>      <li>Coupon offer description</li>    </ul>  </li>  <li>(Optional) Write a fallback text in the text box.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>You can add multiple dynamic values to this email by following steps 7-9. This allows you to show more info about the coupon (e.g. coupon offer description), not just the coupon code. </div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/18/364c4be7-e9ea-4191-b87e-a1cb8ad27513/c41c3df4-df15-4750-9e1c-8498c5d6b83f.png" alt="Screenshot of drop-down list of options to add dynamic value." /></div></div><div data-component-type="text"><ol>
  <li>Continue customizing your action:
    <ul>
      <li>Under <strong>Sender details</strong>, click <strong>Edit</strong> to edit your <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-customizing-automated-emails#customizing-the-sender-details-attached-to-your-email" target="">sender details</a>.</li>      <li>Under<strong> Set email type</strong>, select <strong>Promotional</strong>, <strong>Business transactional</strong>, or <strong>Business critical</strong> as the <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-customizing-automated-emails#setting-your-email-type" target="">type for your email</a>.</li>      <li>Under <strong>Set recipients</strong>, select all who will <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-customizing-automated-emails#selecting-the-email-recipients" target="">receive this automated email</a> when it's triggered.</li>    </ul>  </li>  <li>Click <strong>Activate</strong> or <strong>Save</strong> at the top right.</li></ol></div>

Before you begin:This article is intended for advanced users. Creating advanced expressions using the formula field requires familiarity with schema properties and data types/formats. In Wix Automatio...

Wix Automations: Customizing Your Data with a Formula Field

<div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><div>This article is intended for advanced users. Creating advanced expressions using the formula field requires familiarity with schema properties and data types/formats. </div></div></div></div><div data-component-type="text"><div>In Wix Automations, use the formula field to build complex expressions and manipulate data. It enables you to create custom workflows using a combination of functions and schema properties.</div></div><div data-component-type="text"><div>To convert an automation field into a formula field, click <strong>Customize</strong> above the field. This opens a comprehensive list of data types, functions, values, and schema properties, providing everything you need to build your expression.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/20/8bd35a7a-b058-438a-8067-18fcc61f8d4a/e6b22a62-bfa7-4e26-9027-576a165bb1af.jpg" alt="A screenshot of the formula field list with an expression being created." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="the-formula-field-tabs" level="3">The formula field tabs</h2></div><div data-component-type="text"><div>When you convert a field into a formula field, multiple tabs help you build expressions and logic for your automation flows. Click their names at the top to navigate between tabs and select elements to add to your expression.</div></div><div data-component-type="heading"><h2 id="the-properties-tab" level="4">The Properties tab</h2></div><div data-component-type="text"><div>The <strong>Properties</strong> tab lists all the data available from the triggers and actions in your automation flow. For example, if the trigger is Wix Forms, this tab displays form-related data, such as form fields. <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-using-the-property-picker" target="">Learn more about using the property picker.</a></div></div><div data-component-type="heading"><h2 id="the-functions-tab" level="4">The Functions tab</h2></div><div data-component-type="text"><div>The <strong>Functions</strong> tab offers a categorized library of customizable functions to help you build complex logic. Functions are grouped into categories like Math, Text, Date &amp; Time, Array, and Logic. Hover over a function to view details, including its description, examples, and return data type.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/18/b53d77f8-3d54-482a-b2c1-6ea38216447a/ebeeb221-e876-4236-9692-db20dbb98528.jpg" alt="An example of hovering over a function type to see more info." /></div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important tips:</div><div class="info-content"><ul>
  <li>Ensure you're using the correct input <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-using-the-property-picker#the-available-data-types" target="_blank">data type</a> and consider the output of the function. For example, if you choose a Text data type like 'Contact Email' in a Sum function, you will encounter an error (see the image below). The Sum function requires a numeric input, not text.</li>  <li>If you need to replace the data type (e.g., replace a 'Sum' function with a 'Concat' function which expects text) click <strong>Clear</strong> at the top right of the formula field to reset the expected output type. Otherwise, you will receive an error, as the field already expects a number output.</li></ul></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/18/df923c3e-f29e-42e1-966f-d7ba53c68a7b/000002ef-478c-4c28-b296-b327d78261b2.jpg" alt="A screenshot of a function error with an incorrect data type." /></div></div><div data-component-type="heading"><h2 id="the-values-tab" level="4">The Values tab</h2></div><div data-component-type="text"><div>The <strong>Values</strong> tab provides context-specific values for your flow, including those from triggers and general values like the current date, which can be selected using the date picker. These values can be used as inputs when building your expressions.</div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="building-an-expression-with-the-formula-field" level="3">Building an expression with the formula field</h2></div><div data-component-type="text"><div>Customize your automation flow by converting a field into a formula field. This allows you to build complex expressions using the different tabs.</div></div><div data-component-type="heading"><h2 id="" level="4">To build an expression with the formula field:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="_blank">Create or edit an automation.</a></li>  <li>Click the step you want to adjust (e.g., condition).</li>  <li>Click <strong>Customize</strong> next to a field to convert it into a formula field.</li>  <li>Build your expression using the Properties, Function, and Values tabs.</li>  <li>Click <strong>Apply</strong>.</li></ol></div><div data-component-type="text"><div>Click the example below to view step-by-step instructions of how to set up an expression with the formula field.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Example of using the formula field to build an automation</h4><div class="collapsible-content"><div>Sarah owns an online store. She wants to automate a check on all new products created to see if their profit margins fall below a certain percentage of their cost. If they do, a member of Sarah's team should automatically receive a task to enhance that product's profitability. She can set up this automation using a formula field.</div><div><br /></div><div><strong>To build this automation using a formula field:</strong></div><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="_blank">Create an automation from scratch</a>.</li>  <li>Make sure <strong>Product created</strong> is selected as the trigger.</li>  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Condition</strong>.</li>  <li>Click the <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-using-the-property-picker" target="_blank">property pop-up</a> to select <strong>Profit</strong>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/19/e8ad5e67-7bda-48bc-b6d7-340ad915c731/58fec61a-a463-4b9e-a2f3-d09d803a48e8.jpg" /></li>  <li>Cilck the <strong>Select logic</strong> drop-down and select <strong>'is less than</strong>' under the Number data type. </li>  <li>Click <strong>Customize</strong> to convert the 'Enter a number' field into a formula field.</li>  <li>Click the <strong>Functions</strong> tab to start building your expression.</li>  <li>Under <strong>Math</strong> functions select <strong>Multiply</strong>.</li>  <li>Click the <strong>Properties</strong> tab.</li>  <li>Select <strong>Item Cost </strong>from the list (use the search bar if you can't locate it).</li>  <li>Enter the relevant percentage (e.g, 1.2) to the right of the semicolon in the expression.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/19/53b5a31d-8d43-4d36-a5b4-7f71dcd51463/b2588bf8-e7e0-413c-8215-01fd80f3e0ff.jpg" /></li>  <li>Click <strong>Apply</strong>.</li>  <li>Click <strong>+ </strong>to add a step in the <strong>Then</strong> flow.</li>  <li>Click <strong>Action</strong>.</li>  <li>Click <strong>Create a task</strong>.</li>  <li>Continue customizing your action:
    <ul>
      <li><strong>Add a task for you or your team:</strong> Write in a description of the task or instructions. </li>      <li><strong>Assign to you or your team:</strong> Select as assignee for the task. </li>      <li><strong>Set a due date:</strong> Toggle on or off a due date for the task. </li>      <li><strong>Number of days to complete task:</strong> Set the number of days assigned to complete the task.</li>    </ul>  </li>  <li>Click <strong>Activate</strong>.</li></ol><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/19/0a4c292e-e845-469b-83ac-41a67bd9febd/c12bc5e3-e1ac-4ea7-a7be-3c221de2ea0a.jpg" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about using the formula field in Wix Automations.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I know if a field is a formula field?</h4><div class="collapsible-content"><div>If a field has a sigma icon, it can be converted into a formula field. Click <strong>Customize</strong> to open the list of properties, functions, and values.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/18/c91e4847-2d42-4113-9d62-e662723d7369/9de5b0ec-eaa9-468d-b25f-a49ebc1ef303.jpg" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I revert a formula field back to its original type?</h4><div class="collapsible-content"><div>Yes. You can easily switch a formula field back to its original configuration by clicking the <strong>Clear</strong> button.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What data types are supported in the formula field?</h4><div class="collapsible-content"><div>Most common data types are supported, including text, numbers, dates, and arrays. However, some advanced configurations might restrict certain inputs, such as objects or specific types of arrays.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What if my formula contains errors?</h4><div class="collapsible-content"><div>If your formula has errors, they will be clearly highlighted with messages explaining the issue. You’ll need to fix these errors before you can save the formula.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use keyboard operators when building my formula such as '?,-,=,+'?</h4><div class="collapsible-content"><div>Currently, keyboard operators like ?,+, -, and = are not supported. Instead, there are dedicated functions designed for these arithmetic operations.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What are some tips for using a formula field effectively?</h4><div class="collapsible-content"><ul>
  <li>Start with simple formulas and gradually introduce complexity as needed.</li>  <li>Leverage nesting by using functions as arguments for other functions to achieve advanced logic (and make sure they return the expected input). </li>  <li>Consult function descriptions and examples.</li></ul></div></div></div>

Send automation data to a third-party app, or to your own web server, using a webhook. Webhooks are a way for apps that aren't connected to send messages and information to one another in real-time. W...

Wix Automations: Sending Data via Webhook

<div data-component-type="text"><div>Send automation data to a third-party app, or to your own web server, using a webhook. Webhooks are a way for apps that aren't connected to send messages and information to one another in real-time. </div></div><div data-component-type="text"><div>When you connect an automation via a webhook, every time that automation is triggered the webhook sends information to a URL you've specified.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>We recommend only using webhooks if you have prior technical knowledge and experience working with them.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To connect automations with a webhook:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/triggers/" target="_blank">Go to Automations</a> in your site's dashboard.</li>  <li>Click <strong>+ New Automation</strong> at the top right</li>  <li>Click <strong>+ Start from Scratch</strong>.</li>  <li>Click the title to give your automation a name.</li>  <li>Select a trigger for your automation.</li>  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Action</strong>.</li>  <li>Select <strong>Send via webhook </strong>on the left.</li>  <li>Enter the URL the webhook should send a notification to under <strong>Target URL</strong>.</li>  <li>Choose whether the webhook should send all available data to the URL or only certain data: 
    <ul>
      <li><strong>All keys and values: </strong>All data from the trigger is sent to the target URL. For example, if the trigger is Wix Forms, the webhook sends data from every form field.<br />
<strong>Tip: </strong>Click <strong>View Structure</strong> to see all the data that the webhook will send. When you're done, click <strong>Got It</strong>.</li>      <li><strong>Customize structure:</strong> Only specific data is sent to the target URL. For example, if your trigger is Wix Forms you might only want to send the Name and Email fields.
        <ol>
          <li>Click <strong>Customize structure </strong>next to <strong>Add your own keys and values</strong>.</li>          <li>Enter a key name in the <strong>Key</strong> field. This helps you distinguish what data is sent.</li>          <li>Click <strong>Insert Variable</strong> next to <strong>Value</strong> to choose the data that should match the key.</li>          <li>(Optional) Click <strong>+ Add Key-Value </strong>to add another row and match key names to data.<br />
<strong>Note:</strong> If you choose not to map a specific key to a value, the webhook will notify the URL without any additional information from the trigger.</li>          <li>When you're done, click <strong>Save</strong>.</li>        </ol>      </li>    </ul>  </li>  <li>Click <strong>Activate</strong> or <strong>Save</strong> at the top right.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/19/c6e473dd-af38-4eb0-9768-4c86cdd4ce61/ba40c6ae-80d7-4e9f-a633-ad6535692126.png" alt="Screenshot of configuration of webhook action." /></div></div>

Multi-action automations are automations with a single trigger and multiple actions. These allow you to streamline communication with your site visitors, deliver the right information at the right tim...

Wix Automations: Creating a Multi-Action Automation

<div data-component-type="text"><div>Multi-action automations are automations with a single trigger and multiple actions. These allow you to streamline communication with your site visitors, deliver the right information at the right time, and optimize your business processes.</div><div><br /></div><div>For example, you can create an automation that welcomes members logging in to your site with a chat message and then sends a follow-up email a few days later.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/19/9da12a07-09f2-48a9-a361-1c579905eca6/1d120976-41a2-4e18-9e47-78541130133a.png" alt="Screenshot of a multi-action automation flow." /></div></div><div data-component-type="heading"><h2 id="" level="3">To create a multi-action automation:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="">Create a new automation</a> or <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-managing-your-automations#editing-duplicating-or-renaming-an-automation" target="">edit an existing automation</a>.</li>  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Action</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/19/412b8f7c-b7b7-452a-bfc8-4a991f358116/11f2c9bf-f678-4ed1-8df3-096f3847eff1.png" alt="A screenshot of the available steps you click to create a multi-action automation." /></div></div><div data-component-type="text"><ol>
  <li>Select an action.</li>  <li>Set up the action using the available options.</li>  <li>Follow steps 2-5 for every additional action you want to add to this automation.</li>  <li>Click <strong>Activate</strong> or <strong>Save</strong> at the top right.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Adding more actions to existing automations:</div><div class="info-content"><div>If you add new actions to existing automations, these actions will only apply to instances triggered after you save your changes. For every instance already triggered (e.g. form submitted), these new actions will not be performed.</div></div></div></div>

When sending an automated email, you're asked to select an email type for it – promotional, business transactional or business critical. The type you choose determines your recipients' ability to mute...

Wix Automations: Understanding Email Types

<div data-component-type="text"><div>When sending an automated email, you're asked to select an email type for it – promotional, business transactional or business critical. The type you choose determines your recipients' ability to mute or unsubscribe from the email, and whether or not it affects your email marketing balance.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-content"><div>Your email marketing balance shows the number of emails you can send to recipients each month, including automated emails. You can send 200 emails a month for free, or <a data-composite="true" href="https://support.wix.com/en/article/email-marketing-upgrading-your-email-marketing-plan" target="">upgrade your plan</a> to send more emails.</div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="promotional-emails" level="3">Promotional emails</h2></div><div data-component-type="text"><div>Promotional emails are non-essential business information or marketing content. These types of emails <strong>will always</strong> be counted towards your monthly balance. Recipients who have unsubscribed or muted the selected notification topic will not receive this email. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Read an example of an automation with a promotional email</h4><div class="collapsible-content"><div>Lisa owns an antique jewelry company. One of the ways Lisa promotes her site and builds her client relationships is by sending coupons on their birthdays. </div><div><br /></div><div>To streamline this process, she creates an automation to send her clients their birthday coupon, a promotional email in other words. These automated emails will count towards her monthly email marketing balance. </div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/01/05/5acc1895-e2aa-4d8d-bf24-adb6769a9d97/770bf12e-7547-474a-900d-d110f338c564.png" alt="Screenshot of promotional email type in an automation created by you." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-transactional-emails" level="3">Business transactional emails</h2></div><div data-component-type="text"><div>Business transactional emails include essential information to your customers, directly related to their activity on your site. Recipients who have muted the selected email notification topic will not receive this email.</div></div><div data-component-type="text"><div>These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an automation was 'Installed for you' with this email type, it will <strong>not</strong> count towards your balance. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Read an example of an automation with a business transactional email</h4><div class="collapsible-content"><div>Rebecca owns a boutique performance space where she hosts events for young singers and sells tickets to their performances. She wants to make sure that each guest is given an order confirmation email when making a purchase on her site. </div><div><br /></div><div>By default, Wix Events installs an automation that sends an order confirmation email to a guest once they purchase a ticket, letting them know their order has been received. Since Wix installed this automation for Rebecca, it will not count towards her monthly email marketing balance.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/01/23/cb0e95d0-7d5b-450a-babe-f7a7650435a6/2416e63d-1c3b-4ef8-abf0-741bcbb8174d.png" alt="Screenshot of business transactional email type in an automation installed for you." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="business-critical-emails" level="3">Business critical emails</h2></div><div data-component-type="text"><div>Business critical emails are only meant for critical cases. These should be reserved only for emails that are absolutely necessary to send, where it makes sense to not display an unsubscribe link.</div></div><div data-component-type="text"><div>Recipients cannot mute these emails and they will be sent regardless of contact's subscription status.</div></div><div data-component-type="text"><div>These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an automation was 'Installed for you' with this email type, then it will <strong>not</strong> count towards your balance. </div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Read an example of an automation with a business critical email type.</h4><div class="collapsible-content"><div>Allen owns a dance studio for all ages and dance styles. To streamline the sign-up process, he requires a user name and password to register for a class. </div><div><br /></div><div>Wix automatically sets up an automation to send an email to any client who requests to reset their password. Since Wix installed this automation for Allen, it will not count towards his monthly email marketing balance.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/01/05/9af7b63e-08da-4ebe-88d1-0a243efc33f1/df65291a-cbd9-4aaf-8f29-69edc5b3209d.png" alt="Screenshot of business critical email type in an automation installed for you." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Do I have to select an email type?</h4><div class="collapsible-content"><div>Yes. In order to finish configuring your email automation, you will be required to select an email type in the settings of the Send an email action. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I tell if an automation was installed for me? </h4><div class="collapsible-content"><div>You can find a list of automations that were 'Installed for you' on your <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="">automations dashboard</a>. Then click the <strong>Installed for you </strong>tab. </div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2025/01/20/d2598ddf-3918-4950-ba8c-33280a3d24e5/8529e0a4-48fb-4c92-a75c-f8058e0fa046.png" /></div><div><br /></div><div>In the automation builder, you can tell if the automation was installed for you by checking if the 'Installed for you' label appears at the top. <br />
</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2025/01/20/a624ab83-7761-48c1-b1d5-350b0714417c/1e22387a-905f-4c48-9ec4-3df3a36c0382.png" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the difference between business transactional and critical?</h4><div class="collapsible-content"><div>The main difference between transactional and critical is that it is impossible to unsubscribe from an email set as critical. These types of emails should be reserved only for emails that are absolutely necessary to send and are ok to not have unsubscribe links.</div></div></div></div>

We recommend only using custom code in an automation if you have prior technical knowledge and experience working with coding.Enhance your automation using your own code using the Run Velo Code action...

Wix Automations: Using Custom Code in an Automation

<div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-content"><div>We recommend only using custom code in an automation if you have prior technical knowledge and experience working with coding.</div></div></div></div><div data-component-type="text"><div>Enhance your automation using your own code using the <strong>Run Velo Code</strong> action. With this automation action and the Velo APIs, you can customize your site or business in any way you like, for example, by updating your CMS, formatting data, or connecting to third-party applications. Write your code, test it, and then activate the automation.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>In order to use the <strong>Run Velo Code</strong> action, you must first <a data-composite="true" href="https://dev.wix.com/docs/develop-websites/articles/getting-started/quick-start#step-1--enable-coding" target="">enable coding on your site</a>.</li>  <li>A service plugin can't be added when using Git Integration and Wix CLI.</li>  <li>In order for the code to run, you must have a published site. Be sure to have the proper permission to publish. </li></ul></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="creating-an-automation-with-the-run-velo-code-action" level="3">Creating an automation with the Run Velo Code action</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/triggers/" target="_blank">Go to Automations</a> in your site's dashboard.</li>  <li>Click <strong>+ New Automation</strong> in the top right corner.</li>  <li>Click <strong>+ Start from Scratch</strong>.</li>  <li>Click the title to give your automation a name.</li>  <li>Select a trigger for your automation.</li>  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Action</strong>.</li>  <li>Click <strong>Run Velo code </strong>on the left.</li>  <li>Click <strong>Start Coding</strong>. </li>  <li>Give a name to the JS file and click <strong>Create &amp; Start Coding</strong>. </li>  <li>Write your code in the window that opens.<br />
<strong>Notes: </strong>Lines 2 - 6 in the default code support the <a data-composite="true" href="https://en.wikipedia.org/wiki/Autocompletion" target="_blank">autocompletion</a> system. Make sure you keep them in your code file. Additionally, use the &quot;Invoke&quot; function to implement your action logic.</li>  <li>Click <strong>Save</strong> for your code to integrate your custom logic in this automation.</li>  <li>(Optional) Before activating your automation, run your code to test it and make sure it gives the results you expect. Before you start your test:
    <ul>
      <li>Define the <strong>sample data</strong> that will run in the test.</li>      <li>Open the <strong>site logs</strong> to monitor the result.</li>    </ul>  </li>  <li>When ready, click <strong>Activate</strong> at the top right.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Running your code to test it means it's running live, so it might make changes within your site and/or dashboard.</div>  </div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2024/12/30/caca59b9-a621-4719-8d1b-eb23ce796007/4505b5cd-fe1e-496d-b088-b5b720b302e5.png" alt="screenshot of an automation flow with Run Velo Code action and side panel open to configure it." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use data from the trigger in my custom action?</h4><div class="collapsible-content"><div>Yes, you can use the data from the trigger or other parts of the automation<strong> </strong>by using it in the code:</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/12/475587e7-f14e-4081-85d9-c9b0953ba838/e55b1e54-f951-4b0f-9a93-b1c69a4d8597.png" alt="Screenshot of the payload" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can I find the specifications for the payload?</h4><div class="collapsible-content"><div>You can view the payload specification by clicking the <strong>Payload View </strong>tab in the pop-up screen when writing Velo vode.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/03/04/ac645e6f-6fb3-4b81-b67f-bf692dee759f/6f335c45-5b46-45fd-af09-da5c375faf5e.png" alt="Screenshot of the payload view tab" /></div>   </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I edit the Run Velo Code action in any code environment?</h4><div class="collapsible-content"><div>Yes, you can edit the code in 3 different environments: </div><ul>
  <li>In the action configuration itself of the automation builder (recommended).</li>  <li>In the backend service plugin file in the site code editor.</li>  <li>In the Wix IDE (for Wix Studio only).</li></ul><div><br /></div><div>Learn more about <a data-composite="true" href="https://www.wix.com/velo/reference/spis/getting-started" target="_blank">custom extensions</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What should I be aware of when connecting to a third-party provider using SPIs?</h4><div class="collapsible-content"><div>If you connect to a third-party provider using SPIs, you agree to the <a data-composite="true" href="https://www.wix.com/about/terms-of-use" target="_blank">Wix.com Terms of Use</a>. Wix is not responsible for your use of such a third-party provider, and any liability resulting from such use will be your responsibility.</div> </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can I find help implementing an SPI?</h4><div class="collapsible-content"><div>If you need help implementing SPI, there are <a data-composite="true" href="https://www.wix.com/marketplace" target="_blank">professionals</a> who can help you.</div> </div></div></div>

Before you begin:This article is intended for advanced users. Creating advanced automations using the Variable step requires familiarity with customizing your data with a formula field. Variables let ...

Wix Automations: Setting Up and Using Variables

<div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><div>This article is intended for advanced users. Creating advanced automations using the Variable step requires familiarity with <a data-composite="true" href="https://support.wix.com/en/article/wix-automations-customizing-your-data-with-a-formula-field" target="">customizing your data with a formula field</a>. </div></div></div></div><div data-component-type="text"><div>Variables let you create a placeholder for information you use repeatedly in your automation. It gives you the flexibility to manipulate your data and reuse it in conditions or actions.</div></div><div data-component-type="text"><div>Instead of adding or calculating the same details over and over, you set up a variable once and can reuse it as many times as you need. If you need to update the variable, you can do so in one place and it updates throughout your automation.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">View an example of how one site owner sets up an automation with a variable</h4><div class="collapsible-content"><div>Stella has an online store and wants to reward her customers for writing quality reviews that other customers find helpful one month later. Rather than manually calculating this score by averaging the scores of quality reviews with helpfulness, Stella sets up an automation that includes a variable to do this automatically. She is then able to use this variable in her condition to determine which customers to automatically send a coupon.</div><div><br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/12/cfa883c6-1a0e-4eb0-a67e-2307bddca497/af44fd7f-d78d-4bf8-bb60-9bcf0014c02e.png" alt="Screenshot of a configuration of a condition step." /></div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/12/05aa61eb-1ed9-412f-9c92-75dfacdc9bb0/c7d75100-f2fc-47a8-bb18-3838b3234c66.png" alt="Screenshot of a full automation flow using variables." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-a-variable-to-your-automation" level="3">Adding a variable to your automation</h2></div><div data-component-type="text"><div>Add a variable to your automation by adding a new step. To use variables effectively make sure you add the variable step before the point in the flow where you want to use them. For example you can add a variable right after selecting a trigger so you can use it in all the steps (e.g. condition, action) that follow. </div></div><div data-component-type="heading"><h2 id="" level="4">To add a variable to an automation:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Wix%20Automations&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/triggers/" target="_blank">Go to Automations</a> in your site's dashboard.</li>  <li><a data-composite="true" href="https://support.wix.com/en/article/wix-automations-creating-an-automation-with-the-new-builder" target="">Create a new automation</a> or <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-managing-your-automations#editing-duplicating-or-renaming-an-automation" target="">edit an existing automation</a>.</li>  <li>Click <strong>+ </strong>to add a step.</li>  <li>Click <strong>Variable</strong>.</li>  <li>Add your variable info:
    <ol>
      <li><strong>Variable name:</strong> Add an easily identifiable name.</li>      <li><strong>Data type: </strong>Select the appropriate <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-using-the-property-picker#the-available-data-types" target="_blank">data type</a> (e.g. number, text, boolean).</li>      <li><strong>Value:</strong> Set the variable's value. You can also click <strong>Customize</strong> to create a complex calculation, made up of properties, functions and values. </li>    </ol>  </li>  <li>(Optional) Click <strong>+Add Variable</strong> to add another variable.</li>  <li>Click <strong>Apply</strong>.</li>  <li>Continue building your automation as needed. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/11/28528de3-a654-4e83-935c-3c7e5266498a/2cdabdfa-4c0f-4a77-86c0-d1c10a00cd70.png" alt="Screenshot of a configuration of a variables step" /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about using variables.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What are the benefits of using variables?</h4><div class="collapsible-content"><div>Using variables in Wix Automations offers several benefits:</div><ul>
  <li><strong>Time-saving</strong>: Set a variable once and use it across the automation, eliminating the need to update the same value in multiple places.</li>  <li><strong>Precision</strong>: Reduce the risk of errors since you only need to update information in one spot.</li>  <li><strong>Consistency</strong>: Ensure that the same values are used uniformly throughout the automation.</li>  <li><strong>Efficiency</strong>: Simplify complex calculations and conditions by referring to variables instead of recalculating or re-entering data.</li>  <li><strong>Flexibility</strong>: Easily manage and change key information, adapting quickly to new requirements or data changes.</li></ul> </div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I update variables? </h4><div class="collapsible-content"><ol>
  <li>Click the <strong>Variable</strong> step in the automation builder.</li>  <li>Update the relevant variable's information (name, data type, value).</li>  <li>Click <strong>Apply</strong>.</li></ol><div><br /></div><div><strong>Tip:</strong> The new variable automatically updates wherever it's used in your automation flow.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Does the location of my variable matter?</h4><div class="collapsible-content"><div>Yes, variables must be added before the point in the flow where you want to use them. Plan the placement of your variables carefully to ensure they are accessible where needed. </div><div><br /></div><div>For example, if you want to use a variable in a condition, you must create the variable before adding the condition step. If you add variable after the condition, it will be unavailable when you try to select a property for your condition.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use my variable in other automation?</h4><div class="collapsible-content"><div>No, currently a variable is only available in the automation that it was set up in.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How can I access all my variables?</h4><div class="collapsible-content"><div>Access your variables from <a data-composite="true" href="https://support.wix.com/en/article/the-new-automation-builder-using-the-property-picker#the-available-data-types" target="">the property picker</a>. This appears when you try to select a property for your condition or access a formula field.</div><div><br /></div><div>For example, when building a condition, click <strong>Select a property</strong> to open the property picker (or <strong>Customize</strong> if it's a formula field). Available variables are listed under the <strong>Variables</strong> drop-down. If a variable is missing, make sure you created it before the current step.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2025/01/27/c51e4863-bc4c-4b5b-b386-6515b0295151/ebe09a3b-577b-45ee-9489-c5f3523d68a9.jpg" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What happens if a variable is deleted?</h4><div class="collapsible-content"><div>If a variable is deleted, any node referencing it will show an error. You will need to update it for your automation to run without any issues.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/1d4b9a27-f0a5-449a-99cc-188228a9c725/2025/02/25/e0d1f926-df0c-4e9f-b94c-bc400687b2a2/9ee7eaf3-4010-4b1e-b2b9-0574ad7c2cd0.png" alt="Screenshot of missing property error." /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What are some tips for using variables effectively?</h4><div class="collapsible-content"><ul>
  <li><strong>Organize your variables:</strong> Use clear and descriptive names for your variables to make them easily identifiable.</li>  <li><strong>Test thoroughly:</strong> Always test your flows after creating or updating variables to ensure they work as expected.</li>  <li><strong>Document your variables:</strong> Keep a record of the variables you create and their purposes to maintain clarity and ease of use.</li>  <li><strong>Leverage variables for personalization:</strong> Use variables to tailor user experiences, such as personalized messages or customized offers based on user data.</li></ul></div></div></div>

Currently, it is not possible to create an invoice with Wix Automations. Wix Bookings exception:It is possible to send payment requests (invoices) to Wix Bookings clients using Wix Automations.We are ...

Wix Automations Request: Creating an Invoice with Wix Automations

<div data-component-type="text"><div>Currently, it is not possible to create an invoice with Wix Automations. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Wix Bookings exception:</div><div class="info-content"><div>It is possible to <a data-composite="true" href="https://support.wix.com/en/article/wix-bookings-sending-payment-requests-to-clients-using-automations" target="">send payment requests (invoices) to Wix Bookings clients</a> using Wix Automations.</div></div></div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to create a Price Quote with Wix Automations. We are always working to update and improve our products, and your feedback is greatly appreciated.

Wix Automations Request: Creating a Price Quote with Wix Automations

<div data-component-type="text"><div>Currently, it is not possible to create a Price Quote with Wix Automations. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to use Zapier as an automation trigger. It is only possible to use Zapier as an automation action.We are always working to update and improve our products, and your feedb...

Wix Automations Request: Using Zapier as an Automation Trigger

<div data-component-type="text"><div>Currently, it is not possible to use Zapier as an automation trigger. It is only possible to use Zapier as an automation action.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to test an automation flow to see how it would work before activating the automation.We are always working to update and improve our products, and your feedback is greatl...

Wix Automations Request: Testing an Automation Flow

<div data-component-type="text"><div>Currently, it is not possible to test an automation flow to see how it would work before activating the automation.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to reorder the steps of an automation.As a workaround, you can recreate the step in the correct position and then delete it from the original place.We are always working ...

Wix Automations Request: Reordering the Steps of an Automation

<div data-component-type="text"><div>Currently, it is not possible to reorder the steps of an automation.</div></div><div data-component-type="text"><div>As a workaround, you can recreate the step in the correct position and then delete it from the original place.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to see a log with all the runs of an automation, and know if a specific run was completed/failed, when was it triggered, or any errors that might have occurred.We are alw...

Wix Automations Request: Run Log for All Automations

<div data-component-type="text"><div>Currently, it is not possible to see a log with all the runs of an automation, and know if a specific run was completed/failed, when was it triggered, or any errors that might have occurred.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to add a condition that uses a customer's interaction to impact an automation's &quot;flow&quot;.For example, if you have an automation that sends a recurring email, you ...

Wix Automations Request: Adding Interaction-Based Conditions

<div data-component-type="text"><div>Currently, it is not possible to add a condition that uses a customer's interaction to impact an automation's &quot;flow&quot;.</div><div><br /></div><div>For example, if you have an automation that sends a recurring email, you can't add a condition that stops sending this email or starts sending a different email if a customer interacts with the email (e.g. opens it, or clicks links within it to access your site or purchase a product).</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to manually or automatically re-trigger failed automations in order to attempt to trigger a failed automation again.We are always working to update and improve our produc...

Wix Automations Request: Re-triggering Failed Automations

<div data-component-type="text"><div>Currently, it is not possible to manually or automatically re-trigger failed automations in order to attempt to trigger a failed automation again.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to set up a custom automation that sends a site notification (a notification that appears onscreen) to visitors or members while they are browsing your site.We are always...

Wix Automations Request: Setting Automation Action as Send Site Notification

<div data-component-type="text"><div>Currently, it is not possible to set up a custom automation that sends a site notification (a notification that appears onscreen) to visitors or members while they are browsing your site.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to create a custom automation trigger using Velo.We are always working to update and improve our products, and your feedback is greatly appreciated.

Wix Automations Request: Creating a Custom Automation Trigger Using Velo

<div data-component-type="text"><div>Currently, it is not possible to create a custom automation trigger using <a data-composite="true" href="https://support.wix.com/en/article/about-velo-by-wix" target="_blank">Velo</a>.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to create a multipath automation that allows you to define a breakpoint in your automation flow where the automation splits into different independent paths.For example, ...

Wix Automations Request: Creating Multipath Automations

<div data-component-type="text"><div>Currently, it is not possible to create a multipath automation that allows you to define a breakpoint in your automation flow where the automation splits into different independent paths.</div><div><br /></div><div>For example, you have an automation that triggers when a store order is placed. You can't set different paths (with different actions) depending on the amount spent - path A sending an email to customers spending up to $50, path B sending a coupon to customers spending $50 - $100, path C adding a VIP label to customers spending over $100, etc.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to integrate make.com with Wix. A native integration with make.com would mean that you could connect other third-party platforms to Wix, with no code required. Some examp...

Wix Automations Request: Integrating with make.com

<div data-component-type="text"><div>Currently, it is not possible to integrate <a data-composite="true" href="https://www.make.com/en" target="">make.com</a> with Wix. </div></div><div data-component-type="text"><div>A native integration with make.com would mean that you could connect other third-party platforms to Wix, with no code required. Some example include Airtable, HubSpot CRM, and Google Docs. </div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is hugely appreciated.</div></div>

Currently, it is not possible to add more than 30 actions in a single automation.We are always working to update and improve our products, and your feedback is greatly appreciated. 

Wix Automations Request: Adding More than 30 Actions to an Automation

<div data-component-type="text"><div>Currently, it is not possible to add more than 30 actions in a single automation.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated. </div></div>

Currently, it is not possible to filter your automations by a specific trigger (e.g. 'Choice selected on a form' or 'Session ended').We are always working to update and improve our products, and your ...

Wix Automations Request: Filter Automations by a Specific Trigger

<div data-component-type="text"><div>Currently, it is not possible to filter your automations by a specific trigger (e.g. 'Choice selected on a form' or 'Session ended').</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Wix Functions lets you add custom logic to Wix apps like Wix Stores, Wix Restaurants, and Wix Loyalty Program to better suit your business needs.The Functions builder is a no-code interface where you ...

Wix Functions: Creating a Function

Charge additional fees based on information like orders, customer details, or shipping info. For example, apply an extra handling fee when customers purchase fragile products from your store. Once you...

Wix Functions: Adding Additional Fees at Checkout

<div data-component-type="text"><div>Charge additional fees based on information like orders, customer details, or shipping info. For example, apply an extra handling fee when customers purchase fragile products from your store. Once you set up and activate an additional fees function, it automatically reviews the input data to calculate the necessary fees. The fees are displayed at checkout and added to the customer's total.</div></div><div data-component-type="text"><div>The current additional fees templates include a fragile packaging fee, a payment form fee, and a transaction fee. This article gives you step-by-step instructions for setting up each template. You can also create a function from scratch and add your own custom logic.</div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title"></div><div class="info-content"><div>We're continually rolling out Wix Functions and updating our template list with new options to suit your unique business needs.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/172caf39-d068-4690-8908-f72591b0114b/c8d5336c-4937-4662-9dd1-af51a279e27f.jpg" alt="A screenshot of building a fragile packaging fee in the function builder." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="fragile-packaging-fee" level="3">Fragile packaging fee</h2></div><div data-component-type="text"><div>Apply a packaging fee when specific fragile items are added to the cart for extra shipping protection. This is useful for covering additional costs associated with safely packaging delicate items.</div></div><div data-component-type="heading"><h2 id="" level="4">To build a fragile packaging fee function:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Additional fees</strong>.</li>  <li>Select <strong>Fragile packaging fee</strong> and click<strong> Use Template</strong>. </li>  <li>In the function builder, click the <strong>Condition</strong> step to update its logic.</li>  <li>Click 'Item Name' to update the condition to match your business needs (e.g., update the default product names to match the product names in your store).</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>Click the <strong>Item Name</strong> property to change it. For example, you can set the condition to check 'Item ID' instead of the item name.</div></div></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply</strong> to save the condition.</li>  <li>Click the <strong>Output</strong> step.</li>  <li>Set the additional fee details including the fee amount (not including tax) and the name of the fee displayed at checkout.</li>  <li>(Optional) Click the<strong> Collect tax</strong> toggle to make the additional fee taxable (this is calculated based on your site's tax settings).</li>  <li>(Optional) Click <strong>+ Add Fee</strong> to add another fee.</li>  <li>Select your site's main currency from the drop-down.<br />
<strong>Note:</strong> The function will not work if the selected currency does not match your site currency.</li>  <li>Click <strong>Apply</strong> to save the output.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/04/e5aa4ee0-7189-4005-a4fa-5d4d0a144be9/39e05b59-5469-4af9-b02b-9ea98a96c1f6.jpg" alt="A screenshot of the output of a fragile packaging fee function" /></div></div><div data-component-type="text"><ol>
  <li>Give your function a name at the top left. This is only visible to you.</li>  <li>Click<strong> Activate</strong> at the top right.</li></ol></div><div data-component-type="text"><div>Once the function is activated, customers see the fragile packaging fee at checkout when the criteria of the function is met.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/18/0f259e20-e836-411b-8782-65a72c2f2fb5/dc89e942-432f-4d23-a709-489a8aedf050.jpg" alt="A screenshot of a fragile packaging fee function." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="payment-form-fee" level="3">Payment form fee</h2></div><div data-component-type="text"><div>Apply additional fees to any orders placed through Wix Forms on your site.</div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>This template's condition includes the Wix Forms App ID, ensuring all payment forms on your site are checked. Do not remove the App ID, as it is essential for functionality. An App ID is a unique identifier for all Wix apps (each has their own ID, including Wix Stores, Wix Bookings, etc). <a data-composite="true" href="https://support.wix.com/en/article/wix-functions-app-ids" target="_blank">Learn more about App IDs</a>.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/04/e112d1da-e7d4-4adf-a30d-289e329a1cc3/3af7ccb3-b236-4905-af5a-4cd90221b12d.jpg" alt="An example of the App ID in Wix Forms function" /></div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To build a payment form fee function:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Additional fees</strong>.</li>  <li>Select <strong>Payment form fee</strong> and click<strong> Use Template</strong>. </li>  <li>Click the <strong>Output</strong> step in the function builder.</li>  <li>Set the fee details for all payment forms on your site including the amount and the name of the fee displayed at checkout.</li>  <li>(Optional) Click the <strong>Collect tax</strong> toggle to make the additional fee taxable (calculated based on your site's tax settings).</li>  <li>(Optional) Click <strong>+ Add Fee</strong> to add another fee.</li>  <li>Select your site's main currency from the drop-down.<br />
<strong>Note:</strong> The function will not work if the selected currency does not match your site currency.</li>  <li>Click <strong>Apply</strong> to save the output.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/522b83e2-efe2-4bde-b4f5-da399b8a877e/7d946a1c-0283-430d-a636-03e9c623003f.jpg" alt="A screenshot of the payment form fee in the function builder." /></div></div><div data-component-type="text"><ol>
  <li>Give your function a name at the top left. This is only visible to you.</li>  <li>Click <strong>Activate</strong> at the top right.</li></ol></div><div data-component-type="text"><div>Once the function is activated, customers see the payment form fee at checkout when they make a purchase through a form on your site.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/09/ca5a6350-23ff-434d-84c8-aba4021dce22/fde80b78-8f47-4337-b7ea-249ad8fce18e.jpg" alt="A screenshot of a payment form fee at checkout." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="transaction-fee" level="3">Transaction fee</h2></div><div data-component-type="text"><div>Create a function that charges customers a fixed transaction fee per order. Since this template does not include a condition, it means the transaction fee will apply to all orders made on your site.</div></div><div data-component-type="heading"><h2 id="" level="4">To build a transaction fee function:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Additional fees</strong>.</li>  <li>Select <strong>Transaction fee</strong> and click<strong> Use Template</strong>. </li>  <li>Set the additional fee details including the fee amount (not including tax) and the name of the transaction fee displayed at checkout.</li>  <li>(Optional) Click the <strong>Collect tax</strong> toggle to make the additional fee taxable (calculated based on your site's tax settings).</li>  <li>(Optional) Click <strong>+ Add Fee</strong> to add additional fees.</li>  <li>Select your site's main currency from the drop-down.<br />
<strong>Note:</strong> The function will not work if the selected currency does not match your site currency.</li>  <li>Click <strong>Apply</strong> to save the output.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/04/0ab03291-1101-4d1f-816a-526cccfc7574/dc4ad230-7034-4c43-90e4-ce0a751c8755.jpg" alt="A screenshot of the output step of the transaction fee template." /></div></div><div data-component-type="text"><ol>
  <li>Give your function a name at the top left. This is only visible to you.</li>  <li>Click<strong> Activate</strong> at the top right.</li></ol></div><div data-component-type="text"><div>Once the function is activated, customers see a fixed transaction fee at checkout.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/04/8931ae91-995d-46c2-9607-ff29808a77df/14f4cc25-db55-4d6d-a88f-86be97eec893.jpg" alt="A screenshot of a transaction fee at checkout." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a function?</h4><div class="collapsible-content"><div>Functions let you incorporate custom logic into Wix apps (e.g. Wix Stores and Wix Loyalty Program) to better tailor them to your business. </div><div><br /></div><div>The Functions builder is a no-code interface where you set up custom outcomes for different business scenarios using conditions, formulas, and dynamic values. The builder helps you see your logic in a visual flow where you can create multiple branches.</div><div><br /></div><div>You can create a function from scratch or customize a premade template built for a specific Wix app.</div><div><br /></div><div><a data-composite="true" href="https://support.wix.com/en/article/functions-about-functions" target="_blank">Learn more about Wix Functions</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What Wix apps can I build functions with?</h4><div class="collapsible-content"><div>Wix Functions works with these apps:</div><ul>
  <li>Wix Stores</li>  <li>Wix Bookings</li>  <li>Wix Restaurants Orders (New)</li>  <li>Wix Table Reservations</li>  <li>Wix Donations</li>  <li>Wix Forms</li>  <li>Wix Loyalty Program</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What are the different components that make up a function flow?</h4><div class="collapsible-content"><div>Every function is made up of the following parts:</div><ul>
  <li><strong>Input:</strong> The input is the starting point of your function flow. It is a read-only step that represents the data you can expect to receive when the function runs (e.g., a customer's cart and checkout data).</li>  <li><strong>Condition: </strong>Conditions allow you to create complex flows using 'if/else' logic. For example, set criteria for a fragile item added to the cart: 'IF a fragile item is added, then add a fragile packing fee; ELSE don’t add a fee.' Ensure your logic is correct, or the function won’t run properly. A condition can include up to 20 criteria.</li>  <li><strong>Output: </strong>The output is the result you want to occur in existing Wix app flows. You set an output for every function you create. Each function type has a different output (e.g., the output for the 'Additional fees' function type is the fee amount). The output is always the last step in the path. </li>  <li><strong>Function configuration: </strong>Some function types have additional settings. For example, the Wix Loyalty Program custom rewards function requires you to add a reward name and description that's displayed for site visitors.</li>  <li><strong>Actions: </strong>Actions allow you to perform additional tasks within the function flow. Use actions to streamline communication with your site visitors, deliver the right information at the right time, and optimize your business processes.<br />
<strong>Note: </strong>Be careful with actions, as each one affects your function's performance, and a function can run multiple times during a site visit. For example, if you add a 'send an email' action without a defining condition, an email will be sent every time a customer updates their cart.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I further customize the condition and output of a template? </h4><div class="collapsible-content"><div>Yes. You can adjust the templates and create more complex flows by using the property picker. Click any field with the <strong>Customize</strong> option above it to open the property picker. Update the properties used in the function to match your needs.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/03/1da1b8ad-4d58-499f-9caf-f4920ee833e7/4e04fda9-3e3a-4684-b69f-169b5417a61e.jpg" alt="A screenshot of a formula field in the function output." /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the difference between Wix Functions and Wix Automations?</h4><div class="collapsible-content"><div>Although Wix Functions and Wix Automations both allow you to create custom flows and logic for your business, they differ in how they affect any installed Wix apps on your site.</div><div><br /></div><div>Wix Automations is designed to help you perform specific actions (e.g. send an email, create a task) in response to pre-defined triggers. Automations are useful when setting up repetitive, predefined tasks such as sending invoices for multiple customer orders. Automations operate independently, meaning no other business processes rely on their outcome.</div><div><br /></div><div>Functions enables you to build custom logic within Wix apps. You can extend and modify the standard processes in the Wix app (e.g. Wix Stores) according to your unique needs. In a function, the Wix app waits for the function response before proceeding with the rest of the workflow. The function's output directly influences how the Wix app behaves.</div></div></div></div>

Using functions, you can add your own custom validation to verify the info visitors enter before they submit your form. Setting your own rules ensures that the data meets your requirements – some reas...

Wix Functions: Adding Custom Validations to Your Forms

<div data-component-type="text"><div>Using functions, you can add your own custom validation to verify the info visitors enter before they submit your form. Setting your own rules ensures that the data meets your requirements – some reasons for adding custom validation include:</div></div><div data-component-type="text"><ul>
  <li>Verifying email addresses and ensuring two fields match.</li>  <li>Restricting email address entries to numbers and letters only.</li>  <li>Limiting accepted email aliases (e.g. only Gmail).</li></ul></div><div data-component-type="text"><div>The first section of this article explains how to build a custom validation, and the second section provides a step-by-step guide for setting up an email address verification.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/12/12/d874fe76-289f-430f-928c-37963c27f8b1/7d88e226-156a-4795-83ac-3a2d1e68e9b5.png" alt="screenshot of wix form, email verification field has fields do not match underneath." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="adding-custom-validation-to-your-forms" level="3">Adding custom validation to your forms</h2></div><div data-component-type="text"><div>Add custom validation to your forms to control the data that visitors submit. The function uses the form submission data to check if the form passes your defined validation and if not, applies your custom error message. </div></div><div data-component-type="heading"><h2 id="" level="4">To add custom validation to your forms: </h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>Click <strong>Create Function </strong>under <strong>Form Validation</strong>.</li>  <li>Click <strong>Start from Scratch</strong>.</li>  <li>Click the <strong>Condition</strong> step to add parameters to your function using if/else logic.</li>  <li>Set the function's output:
    <ol>
      <li>Click the <strong>Output </strong>step.</li>      <li>Set the validation error, including:
        <ul>
          <li><strong>(Optional) Form field key: </strong>Apply the error message to a specific field. If no field key is added, the error message shows below the submit button. </li>          <li><strong>Error message:</strong> Enter the error message shown when the custom validation isn't met. </li>        </ul>      </li>      <li>Click <strong>Add </strong>to add the validation error.</li>      <li>(Optional) Click <strong>+ Add Validation</strong> to set another validation error.</li>      <li>Click <strong>Apply </strong>to save your output.  </li>    </ol>  </li>  <li>Continue <a data-composite="true" href="https://support.wix.com/en/article/wix-functions-creating-a-function" target="">creating your function</a> to match your business needs, adding relevant conditions or actions. </li>  <li>Connect this function to the relevant form:
    <ol>
      <li>Click the <strong>More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/11/13/7c29e2b9-d5ce-41c3-980d-c5757325c7d2/baa9faee-7e86-4558-b090-bd37ecc104be.png" /> at the top right</li>      <li>Select <strong>Function configuration</strong>.</li>      <li>Click <strong>Selected form 1</strong> and then <strong>+ Select</strong>.</li>      <li>Select the relevant form and click <strong>OK</strong>.</li>    </ol>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/11/13/0487dcbd-a141-4684-a9b8-e8a616e2099a/fcd07c4f-496f-4a08-b3cc-7a440c5477d3.jpg" alt="A screenshot of the function configuration dropdown in the function builder." /></div></div><div data-component-type="text"><ol>
  <li>Enter a name for your function at the top left. <br />
<strong>Tip:</strong> It's only visible to you and helps identify the function in the dashboard.</li>  <li>Click <strong>Activate </strong>at the top right.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/12/12/f546991c-bf72-43e9-992b-35f53bc1ec9e/aefcd5a3-299e-467a-b932-5c9558495671.png" alt="screenshot of functions builder, untitled function name is highlighted." /></div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Where can I find my form field key?</div><div class="info-content"><div>Go to the relevant form in the form builder. Click the <strong>Advanced</strong> tab in the field settings panel. Copy the field key provided and add to the function output.<br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/12/12/d98bebe4-2b17-472b-b60b-fa7abf6a8f6b/4bc5cf8d-2c0e-4452-ad4b-1669402eb3aa.png" /></div></div></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="creating-a-function-to-verify-email-addresses" level="3">Creating a function to verify email addresses</h2></div><div data-component-type="text"><div>One common scenario for creating a custom validation function is to ensure that two email address fields match before allowing a form's submission. The steps outlined below guide you through the process of setting up this particular function.</div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Before you begin: </div><div class="info-content"><div>Ensure that your form includes two email address fields for validation. To clarify the purpose of the second field to visitors, we suggest <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-managing-your-form-fields" target="_blank">renaming the field title</a> to something like 'Confirm your email' or 'Email verification'.</div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/17/ff5334e6-d189-4155-8e11-45f9e34fc11c/22e0c7cc-9401-494b-ae10-3432ea276f0f.jpg" /></div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To create a function to verify email addresses:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Forms&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/wix-forms" target="_blank">Forms &amp; Submissions</a> in your site's dashboard.</li>  <li>Click <strong>Edit</strong> next to the form you want to update or <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-adding-and-setting-up-a-form-on-your-site" target="_blank">create a new form</a>.</li>  <li>Click the <strong>Settings</strong> tab at the top.</li>  <li>Scroll down to <strong>Advanced form validations</strong> and click <strong>Create Validation </strong>to open the function builder.</li>  <li>Click the <strong>Add step </strong>icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/16/610b66cb-c3f6-4300-af59-c7fb20b2fec0/0e8ed41d-e796-4ec6-a6bb-3d7c10b457ad.jpg" /><strong> </strong>and select <strong>Condition</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/17/753cbafc-eaed-4959-857a-9b016fbd8e91/3aa9c759-dea8-48b2-a702-0f74bf6c7fe9.jpg" alt="Add a condition step of the function builder." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Select a property</strong> and choose the first email field appearing on your form.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/17/45fb8d0f-1748-4de0-97da-54fb12397cd1/9a5c4ce2-2b01-4b52-9f95-2dfabe0acae7.jpg" alt="A screenshot of the property picker in the first email field." /></div></div><div data-component-type="text"><ol>
  <li>Click the <strong>Select logic</strong> drop-down and choose <strong>is not</strong>. </li>  <li>Click <strong>Customize</strong> next to <strong>Enter text </strong>and select the email confirmation field.<br />
<strong>Tip: </strong>This means the condition checks if the text entered in the first email field 'is not' the text of the email confirmation field.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/17/39f50d30-41a6-415d-89d7-eccb4334e1a2/6c626e82-8b7a-4038-840a-76df0f3b066d.jpg" alt="Condition input panel in Wix functions builder. Customize has been selected and has opened the field picker." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply </strong>to save the condition. </li>  <li>Click the <strong>Output</strong> step. If the condition set above is met (the first email field 'is not' the text of the second email field), then the output applies a validation error.
    <ol>
      <li>(Optional) Enter a <strong>Form field key </strong>to apply the error message to a specific field.<br />
<strong>Note: </strong>If no field key is added, the error message shows below the submit button. </li>      <li>Enter the <strong>Error message</strong> shown when the emails don't match (e.g. 'fields do not match'). </li>      <li>Click <strong>Add </strong>to add the validation error.</li>      <li>(Optional) Click <strong>+ Add Validation</strong> to set another validation error.</li>      <li>Click <strong>Apply </strong>to save your output.  </li>    </ol>  </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/12/17/efed77c4-692e-4eb8-aae8-25c42bfd9a01/01772a99-49d4-4585-8b26-a856dd89b77a.jpg" alt="Output panel in wix functions builder, validation errors have been added." /></div></div><div data-component-type="text"><ol>
  <li>Enter a name for your function at the top left.<br />
<strong>Tip:</strong> It's only visible to you and helps identify the function in the dashboard.</li>  <li>Click <strong>Activate </strong>at the top right.</li></ol></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about custom form validations.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I access functions from my forms dashboard?</h4><div class="collapsible-content"><div>If you already customizing a form in the form builder and want to build a custom validation for that specific form, you can quickly access the functions builder from the <strong>Settings </strong>tab.</div><div><br />
<img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/21e446eb-7f73-4f2f-84b1-c6b77e64e45e/2024/12/12/a5e7b2c2-7ab7-4381-9b80-e6a59739352d/96f2c3d0-cae5-4e48-b429-f65597def620.png" /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I test my form validation? </h4><div class="collapsible-content"><div>You can test your form validation on your live site. </div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I use functions to add shipping costs?</h4><div class="collapsible-content"><div>Yes. <a data-composite="true" href="https://support.wix.com/en/article/wix-functions-adding-additional-fees-at-checkout#payment-form-fee" target="_blank">We created an additional fees template for adding payment fees to your forms</a>. </div></div></div></div>

Before you begin:
  This article refers to Wix Functions. Functions allow you to incorporate custom logic into Wix apps (e.g. Wix Loyalty Program) using a no-code builder. Learn more about Wix Functio...

Wix Functions: Creating a Custom Loyalty Program Reward

<div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Before you begin:</div><div class="info-content"><ul>
  <li>This article refers to Wix Functions. Functions allow you to incorporate custom logic into Wix apps (e.g. Wix Loyalty Program) using a no-code builder. <a data-composite="true" href="https://support.wix.com/en/article/wix-functions-creating-a-function" target="_blank">Learn more about Wix Functions</a>.</li>  <li>Make sure you have set up your loyalty program and added the loyalty checkout widget to your site before building a custom rewards function.</li></ul></div></div></div><div data-component-type="text"><div>Enhance your loyalty program by building custom rewards with Wix Functions. Functions allows you to set up personalized points-to-discount conversion rates for loyalty members who meet specific criteria. </div></div><div data-component-type="text"><div>For example, create a 'Total spend bonus' reward that allows members who have spent at least $500 on your site to convert 100 loyalty points into a $10 discount on their next purchase. You can update the values to meet your business needs.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/11/19/9cbb2a5b-3257-4a20-803b-c180cf1b2067/7242e704-8ad7-4c0c-a8d7-676bb15d183a.jpg" alt="A screenshot of building a custom loyalty reward in the function builder." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="creating-a-loyalty-rewards-function" level="3">Creating a loyalty rewards function</h2></div><div data-component-type="text"><div>Start by picking a template, or build a function from scratch. The Wix Loyalty Program templates include:</div></div><div data-component-type="text"><ul>
  <li><strong>Frequent buyer perk: </strong>Allow members who made at least '2' orders in the last 30 days to convert their loyalty points into a discount.</li>  <li><strong>Total spend bonus: </strong>Allow members who have spent at least '500' (in the site's currency) on your site to convert their loyalty points into a discount.</li></ul></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>In the function builder, you can adjust the values of the templates so they match your business needs. For example, change '2' orders to '5' orders, or decrease '500' total spend to '250'.</div></div></div></div><div data-component-type="heading"><h2 id="" level="4">To create a loyalty rewards function:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Loyalty%20Program&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/loyalty-accounts/" target="_blank">Go to Loyalty Program</a> in your site's dashboard.</li>  <li>Click <strong>Manage Program</strong> at the top right.</li>  <li>Scroll down to <strong>Rewards</strong> and click the <strong>Create Reward </strong>drop-down.</li>  <li>Select <strong>Build with Functions</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/02/fe8a2d0b-81d5-40a8-a7a2-b22e38f7012c/369a9af1-66fb-4b62-816f-00621159749b.jpg" alt="A screenshot of the Create Reward drop-down on the Loyalty program dashboard." /></div></div><div data-component-type="text"><ol>
  <li>Choose how to create your function:
    <ul>
      <li><strong>Use a function template:</strong> Click <strong>Use Template </strong>next<strong> </strong>to the relevant template. </li>      <li><strong>Create your own function: </strong>Click <strong>Start from Scratch </strong>at the bottom left to build your own custom reward.</li>    </ul>  </li>  <li>(In the Functions Builder) Click the <strong>Output</strong> to choose how the award is applied.<br />
<strong>Tip: </strong>The output is the result you want to occur at the end of the function flow.</li>  <li>Set a points-to-discount conversion rate.
    <ol>
      <li><strong>Points:</strong> Set the number of points for the conversion rate (e.g., 20 points = $2 discount).</li>      <li><strong>Discount value in site currency:</strong> Set how much the points are worth when converting them into a discount at checkout (e.g., 20 points = $2 discount).</li>    </ol>  </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Tip:</div><div class="info-content"><div>You can also click <strong>Customize</strong> above a field to build more complex logic into the output or condition.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/02/961e5bf1-2c68-4f02-852c-41a357839191/8750c289-5a7b-447d-8a6b-30699fa21184.jpg" alt="A screenshot of setting the points-to-discount output in the function builder." /></div></div><div data-component-type="text"><ol>
  <li>(Optional) If you are using a template, you can click the existing <strong>Condition</strong> step to update it to match your needs. For example, if you're using the 'Total spend bonus' template, you might want to change the total spend required for members to be eligible for the reward. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/15/9b9ce0f7-9ba7-488d-bcaa-d5d4c13e734b/c56df35d-6a81-4893-9456-94d3ea8fba0e.jpg" alt="A screenshot of changing the condition step in the function flow." /></div></div><div data-component-type="text"><ol>
  <li>Name the new reward you're creating:
    <ol>
      <li>Click the<strong> More Actions</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/02/9db67f7c-c0a9-4f86-8b04-e63eeb3ecdee/149a4b76-3a86-485f-9e61-49ea2bcd00d8.png" /> at the top right.</li>      <li>Select <strong>Function configuration</strong>.</li>      <li>Enter a reward name and description.<br />
<strong>Tip:</strong> Loyalty members will see this name on the main Loyalty page as well as the My Rewards page.</li>      <li>Click <strong>Save</strong>. </li>    </ol>  </li>  <li>Click <strong>Activate </strong>at the top right.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">What's next?</div><div class="info-content"><div>Once your function is activated, loyalty program members who have met the relevant criteria can exchange loyalty points for a discount. The amount of points / discount depends on what you entered as the output. </div><div><br /></div><div>In the below image, the 'Total spend bonus' reward was set as '100 points' in exchange for a '$10' discount.</div></div></div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/02/9101a91c-eed3-4b26-acf0-6ec76166c058/2c22a510-8323-4f4b-ab4b-4c95fe65001b.jpg" alt="A screenshot of the custom reward used at checkout." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="faqs" level="3">FAQs</h2></div><div data-component-type="text"><div>Click a question below to learn more about building custom rewards for your loyalty program.</div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is a function?</h4><div class="collapsible-content"><div>Functions enable you to incorporate custom logic into Wix apps (e.g. Wix Stores and Wix Loyalty Program) to better tailor them to your business. </div><div><br /></div><div>The Functions builder is a no-code interface where you set up custom outcomes for different business scenarios using conditions, formulas, and dynamic values. The builder helps you see your logic in a visual flow where you can create multiple branches.</div><div><br /></div><div>You can create a function from scratch or customize a premade template built for a specific Wix app.</div><div><br /></div><div><a data-composite="true" href="https://support.wix.com/en/article/functions-about-functions" target="_blank">Learn more about Wix Functions</a>.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Where can my program members view the custom reward?</h4><div class="collapsible-content"><div>Loyalty program members view custom rewards on the <a data-composite="true" href="https://support.wix.com/en/article/wix-loyalty-program-customizing-your-loyalty-program-pages" target="_blank">My Rewards page</a> in their account on your site. These rewards are redeemed at checkout and only visible during purchase, unlike coupon rewards.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/03/a293df8a-c79e-4013-a207-3ee3e6dcd56d/aa0c5cd5-e46f-4f16-a658-8d927d4d187e.jpg" alt="A screenshot of the My Rewards page of a loyalty program with the custom reward added." /></div><div><br /></div><div>They can also view the custom reward from the main Loyalty page.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">Can I add other conditions and actions to a function template?</h4><div class="collapsible-content"><div>Yes. Wix Functions allows you to build custom logic into Wix apps. You can adjust the templates and create more complex flows by adding additional conditions and actions in the function builder.</div><div><br /></div><div>Any field with <strong>Customize</strong> above it is a formula field. Formula fields allow you to add more advanced logic into your function.</div><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/03/1da1b8ad-4d58-499f-9caf-f4920ee833e7/4e04fda9-3e3a-4684-b69f-169b5417a61e.jpg" alt="A screenshot of a formula field in the function output." /></div><div><br /></div><div>You can also create a function from scratch. Click <strong>Start from scratch</strong> when you first create a function and define its condition and output. Keep in mind that the function input remains the same, as it's a read-only step.</div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I view the custom rewards I built with Wix Functions?</h4><div class="collapsible-content"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Open%20Loyalty%20Program&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/%7B%7BmetaSiteId%7D%7D/loyalty-accounts/" target="_blank">Go to Loyalty Program</a> in your site's dashboard.</li>  <li>Click <strong>Manage Program</strong> at the top right.</li>  <li>Scroll down to <strong>Rewards</strong>. </li>  <li>View your custom rewards in the <strong>Built with Functions</strong> section. <br />
<strong>Tip: </strong>From here, you can edit the reward or click the toggle to deactivate it.</li></ol><div><br /></div><div><img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/71d20af0-560e-44a5-bb38-bf3f513b58fa/2024/10/02/0710e7ef-d6e8-49d3-979a-ca13f5ee90bd/3b5c54ba-9c9d-43a9-b9ce-221742262785.jpg" alt="A screenshot of a built with functions custom reward." /></div></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">What is the difference between Wix Functions and Wix Automations?</h4><div class="collapsible-content"><div>Wix Automations is designed to help you perform specific actions (e.g. send an email, create a task) in response to pre-defined triggers. Automations are useful when setting up repetitive, predefined tasks such as sending invoices for multiple customer orders. Automations operate independently, meaning no other business processes rely on their outcome.</div><div><br /></div><div>Functions enables you to build custom logic within Wix apps. You can extend and modify the standard processes in the Wix app (e.g. Wix Stores) according to your unique needs. In a function, the Wix app waits for the function response before proceeding with the rest of the workflow. The function's output directly influences how the Wix app behaves.</div><div><br /></div><div>Using Wix Automations with your loyalty program, you can create <a data-composite="true" href="https://support.wix.com/en/article/wix-loyalty-program-adding-and-setting-up-your-loyalty-program#step-2-choose-how-members-earn-points" target="_blank">custom ways for members to earn points</a> (e.g., the trigger 'Order placed' can have the action 'Customer earns points'). Custom loyalty rewards can only be created with Wix Functions.</div></div></div></div>

Increase your moderation capabilities by adding specific rules and logic to your blog comments. These rules are defined by what you set in your function. For example, you can allow certain people to c...

Wix Functions: Moderating Blog Comments

<div data-component-type="text"><div>Increase your moderation capabilities by adding specific rules and logic to your blog comments. These rules are defined by what you set in your function. For example, you can allow certain people to comment, flag particular comments based on their content, or look for specific words that you deem to be offensive. </div></div><div data-component-type="text"><div>Having a more precise comment moderation system in place allows you to keep communities engaged, easily block spam and create a safe place for people to share their thoughts.</div></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/03/07/c9d4d711-0d14-436f-848f-55d327098a79/c1694c21-f915-45b7-b0ce-1a11ae669ad2.png" alt="A screenshot showing the functions builder." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="rejecting-comments-containing-offensive-language" level="3">Rejecting comments containing offensive language</h2></div><div data-component-type="text"><div>Automatically reject comments with offensive language by setting up a moderation function. You can set up a function to identify and reject comments with specific words or phrases. </div></div><div data-component-type="informative"><div class="info-container" info-color="blue"><div class="info-title">Note:</div><div class="info-content"><div>Currently, functions to help moderate blog comments can only be created from scratch. Templates for specific functions will be added over time. </div> </div></div></div><div data-component-type="heading"><h2 id="" level="4">To reject comments:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Moderate comments</strong>.</li>  <li>Click <strong>Start from scratch</strong>.</li>  <li>Click the <strong>Add Step</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/21/7dc33f9e-36f9-4b48-b3a1-b976ca5aec23/833b8187-68ec-44ab-91ba-65a84d9a6b8e.png" /> in the function builder. </li>  <li>Click <strong>Condition</strong>. </li>  <li>Click the <strong>Check if </strong>field to select a property.</li>  <li>Click Comment content and select 'Plain text comment content'</li>  <li>Click the <strong>Select logic</strong> drop-down and select <strong>contains</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/21/c72f7f0d-2a7f-4eb1-946c-e001b4485337/950b2f8f-51be-4144-bba5-0e8db9ec86cb.png" alt="A screenshot showing the condition fields in the panel on the left." /></div></div><div data-component-type="text"><ol>
  <li>Enter the text you want to flag for rejection. <br />
<strong>Note: </strong>If you want to flag multiple words, you need to enter each word separately. </li>  <li>(Optional) Click <strong>Or</strong> to add additional flagged words. </li>  <li>Click <strong>Apply </strong>at the bottom.</li>  <li>Click the <strong>Output Step</strong> box in your function builder. </li>  <li>Click the <strong>Moderation status</strong> drop-down and select <strong>Rejected</strong>. </li>  <li>Click <strong>Apply</strong>. </li>  <li>Click <strong>Activate</strong> at the top right. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/21/b9d5f63a-7fbb-4ef6-bb39-c5bbb4c109d3/6e1fc4ba-cd75-4ad7-8207-b1dd95fdfc2a.png" alt="A screenshot showing the function builder." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="reviewing-comments-before-they-are-published-on-your-site" level="3">Reviewing comments before they are published on your site</h2></div><div data-component-type="text"><div>Ensure that only appropriate comments appear on your blog by setting up a function that requires approval before comments are published on your site. </div></div><div data-component-type="heading"><h2 id="" level="4">To review all comments:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Moderate comments</strong>.</li>  <li>Click <strong>Start from scratch</strong>.</li>  <li>Click the <strong>Add Step</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/21/7dc33f9e-36f9-4b48-b3a1-b976ca5aec23/833b8187-68ec-44ab-91ba-65a84d9a6b8e.png" /> in the function builder. </li>  <li>Click <strong>Condition</strong>. </li>  <li>Click the <strong>Check if </strong>field to select a property.</li>  <li>Click Comment content and select 'Plain text comment content'</li>  <li>Click the <strong>Select logic</strong> drop-down and select <strong>is true</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/24/b82734ce-6158-46b3-8186-43b373f95895/c82906d7-55e9-48ff-9347-cb3f2777a4f1.png" alt="A screenshot showing the condition fields in the panel on the left." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply </strong>at the bottom.</li>  <li>Click the <strong>Output Step</strong> box in your function builder.</li>  <li>Click the <strong>Moderation status</strong> drop-down and select <strong>Marked For Moderation</strong>.</li>  <li>Click <strong>Apply</strong>. </li>  <li>Click <strong>Activate</strong> at the top right. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/25/445ee958-0422-471a-b3e6-4de19ed61d30/82fa2460-2796-44cb-aae8-62da721be34c.png" alt="A screenshot showing the function builder." /></div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="screening-potential-spam-comments" level="3">Screening potential spam comments</h2></div><div data-component-type="text"><div>Prevent spam by setting up a moderation function to screen comments before they appear on your blog. By creating a condition that requires CAPTCHA verification, you can reduce the number of spam comments on your blog. </div></div><div data-component-type="heading"><h2 id="" level="4">To screen for spam:</h2></div><div data-component-type="text"><ol>
  <li><a data-composite="true" href="https://www.wix.com/my-account/site-selector/?buttonText=Go%20to%20Functions%20&amp;title=Select%20a%20Site&amp;autoSelectOnSingleSite=true&amp;actionUrl=https://www.wix.com/dashboard/{{metaSiteId}}/functions/manage" target="_blank">Go to Functions</a> in your site's dashboard.</li>  <li>In the Function catalog, click <strong>Create Function </strong>under <strong>Moderate comments</strong>.</li>  <li>Click <strong>Start from scratch</strong>.</li>  <li>Click the <strong>Add Step</strong> icon <img data-composite="true" src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/21/7dc33f9e-36f9-4b48-b3a1-b976ca5aec23/833b8187-68ec-44ab-91ba-65a84d9a6b8e.png" /> in the function builder. </li>  <li>Click <strong>Condition</strong>. </li>  <li>Click the <strong>Check if </strong>field to select a property.</li>  <li>Select <strong>Captcha confirmation</strong>.</li>  <li>Click the <strong>Select logic</strong> drop-down and select <strong>is true</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/25/122c07c0-1c6a-415b-b249-8c267f4deb90/c66309c2-03f8-4c06-8d5c-a49bf05869f3.png" alt="A screenshot showing the condition fields in the panel on the left." /></div></div><div data-component-type="text"><ol>
  <li>Click <strong>Apply </strong>at the bottom.</li>  <li>Click the <strong>Output Step</strong> box in your function builder.</li>  <li>Click the <strong>Moderation status</strong> drop-down and select <strong>Captcha Required</strong>.</li>  <li>Click <strong>Apply</strong>. </li>  <li>Click <strong>Activate</strong> at the top right. </li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/13691038-5aa8-4672-9b95-348c0733cabc/2025/02/25/0f254062-70bb-43ed-88cb-c49845ab4dd6/2dc1ddc3-3d3c-447c-8cf5-28870530e66b.png" alt="A screenshot showing the function builder." /></div></div>

Currently in Wix Functions, it is not possible to create custom variables in the function builder.Custom variables are placeholders for information you use often. You set up a variable once (like 'Max...

Wix Functions Request: Creating Custom Variables in the Function Builder

<div data-component-type="text"><div>Currently in Wix Functions, it is not possible to create custom variables in the function builder.</div></div><div data-component-type="text"><div>Custom variables are placeholders for information you use often. You set up a variable once (like 'Maxitemweight' = 60) and can reuse it throughout your function. If you need to change the variable, you only update it in one spot, and it automatically updates everywhere else in the function.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, the Wix Functions platform does not allow you to apply a discount on events tickets based on custom criteria. A Wix Events discount function would let you offer reduced prices on events tic...

Wix Functions Request: Applying Discounts on Events Tickets Based on Custom Criteria

<div data-component-type="text"><div>Currently, the Wix Functions platform does not allow you to apply a discount on events tickets based on custom criteria. A Wix Events discount function would let you offer reduced prices on events tickets based on your own specific requirements. This function would only work when the Wix Events app is installed.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

We are excited to announce that it is now possible to moderate blog comments based on custom criteria before they are published to your site. 

Wix Functions Request: Moderating Visitors' Blog Comments Based on Custom Criteria

<div data-component-type="text"><div>We are excited to announce that it is now possible to <a data-composite="true" href="https://support.wix.com/en/article/wix-functions-moderating-blog-comments" target="">moderate blog comments</a> based on custom criteria before they are published to your site. </div></div>

Currently the Wix Functions product does not allow you to customize pricing plans based on custom criteria. This feature would allow you to build functions for Pricing Plans and adjust them to your ne...

Wix Functions Request: Creating and Customizing Pricing Plan Functions

<div data-component-type="text"><div>Currently the Wix Functions product does not allow you to customize pricing plans based on custom criteria. This feature would allow you to build functions for <a data-composite="true" href="https://support.wix.com/en/article/pricing-plans-an-overview" target="_blank">Pricing Plans</a> and adjust them to your needs including:</div><ul>
  <li><strong>Pricing Plans setup fee customization</strong>: Customize pricing plan fees based on custom criteria.</li>  <li><strong>Pricing Plans start date customization</strong>: Customize pricing plan start date based on custom criteria.</li>  <li><strong>Pricing Plans price override</strong>: Override the pricing plan price based on custom criteria.</li>  <li><strong>Pricing Plans customer start date limitation</strong>: Limit what start dates customers can select when purchasing a pricing plan.</li></ul></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently in Wix Functions, it is not possible to use an AI assistant in the function builder. This feature would allow you to use AI to generate, modify, give suggestions, and optimize functions on y...

Wix Functions Request: Using an AI Assistant to Create Functions

<div data-component-type="text"><div>Currently in Wix Functions, it is not possible to use an AI assistant in the function builder. This feature would allow you to use AI to generate, modify, give suggestions, and optimize functions on your site.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

This feature request applies to the new Wix Forms only. Learn about the difference between the new and old Wix Forms.Currently the Wix Functions product has limited capabilities with new Wix Forms. Th...

Wix Functions Request: Adding More Functions with the New Wix Forms

<div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title"></div><div class="info-content"><div>This feature request applies to the new Wix Forms only. <a data-composite="true" href="https://support.wix.com/en/article/wix-forms-the-difference-between-the-new-and-old-wix-forms" target="_blank">Learn about the difference between the new and old Wix Forms.</a></div></div></div></div><div data-component-type="text"><div>Currently the Wix Functions product has limited capabilities with new Wix Forms. This feature would allow you to build more customizable functions and adjust them to your needs including:</div></div><div data-component-type="text"><ul>
  <li><strong>Form override function</strong>: This function allows you to create a more engaging experience by controlling when and how specific form fields are displayed to visitors.</li>  <li><strong>Form dropdown function: </strong>This function allows you to set up custom rules to determine which values appear in form dropdowns, ensuring site visitors see the most relevant options.</li>  <li><strong>Form submission function</strong>: This function allows more capabilities around form submissions on your site.</li>  <li><strong>Form submission moderation function:</strong> With this function, you’ll be able to manage submissions according to your own criteria, ensuring you can review and approve submissions based on specific requirements.</li></ul></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

Currently, it is not possible to translate custom functions text, such as error messages or fee names, on multilingual sites. This means that if you run a multilingual store, an error message like ...

Wix Functions Request: Translating Custom Function Text

<div data-component-type="text"><div>Currently, it is not possible to translate custom functions text, such as error messages or fee names, on multilingual sites. This means that if you run a multilingual store, an error message like &quot;Minimum order of 3 items&quot; will appear in the original language you used when creating the function, even for customers browsing your site in Spanish or French.</div></div><div data-component-type="text"><div>We are always working to update and improve our products, and your feedback is greatly appreciated.</div></div>

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