What does Ascend by Wix include?
  Contacts: Keep track of everyone interacting with your site and business, all in one place.   Wix Inbox and Chat: Manage all of the interactions you have with your s...

Ascend by Wix: An Overview

<div data-component-type="collapsible"><div><h4 class="collapsible-title">What does Ascend by Wix include?</h4><div class="collapsible-content"><ul>
  <li><strong>Contacts:</strong> Keep track of everyone interacting with your site and business, all in one place. </li>  <li><strong>Wix Inbox and Chat:</strong> Manage all of the interactions you have with your site visitors, across various channels.</li>  <li><strong>Wix Forms:</strong> Create custom forms to collect information from your site visitors.</li>  <li><strong>Wix Automations:</strong> Create automated processes to save time on manual tasks.</li>  <li><strong>Wix Price Quotes and Invoices:</strong> Send official price quotes to prospective customers and convert these to invoices once products or services have been ordered.</li>  <li><strong>Tasks:</strong> Organize and prioritize your work by creating tasks with reminders that keep you on track.</li>  <li><strong>Email Marketing:</strong> Get the word out about your business with professional email marketing campaigns.</li>  <li><strong>Social Media Marketing:</strong> Reach out to your social media followers and drive traffic to your site with eye-catching posts.</li></ul></div></div></div><div data-component-type="collapsible"><div><h4 class="collapsible-title">How do I upgrade my existing Ascend plan?</h4><div class="collapsible-content"><div><a data-composite="true" href="https://support.wix.com/en/article/ascend-by-wix-upgrading-an-existing-ascend-plan" target="_blank">Learn how to upgrade your current plan</a>.</div></div></div></div>

You can upgrade your existing Ascend Plan to a plan with more features, or a longer subscription period. The upgrade takes effect immediately. For example:
  Ascend Basic to Ascend Professional.  Asce...

Ascend by Wix: Upgrading an Existing Ascend Plan

<div data-component-type="text"><div>You can upgrade your existing Ascend Plan to a plan with more features, or a longer subscription period. The upgrade takes effect immediately. </div></div><div data-component-type="text"><div><strong>For example:</strong></div><ul>
  <li>Ascend Basic to Ascend Professional.</li>  <li>Ascend Professional to Ascend Unlimited.</li>  <li>Ascend Basic to Ascend Unlimited.</li>  <li>Monthly Ascend Basic to Yearly Ascend Basic.</li></ul></div><div data-component-type="heading"><h2 id="" level="3">To upgrade your Ascend Plan:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>Show More</strong> icon <img src="https://d2eyqiy4n03ve6.cloudfront.net/12345678-1234-1234-1234-1234567890ab/2015/12/15/b391476e-2d94-4333-897d-efea0e2ce5c7.png" /> next to the relevant plan.</li>  <li>Click <strong>Upgrade Ascend</strong>.</li>  <li>Click <strong>Select</strong> under the new Ascend Plan.</li>  <li>Select the subscription period and click <strong>Next</strong>.</li>  <li>Enter your payment details and click <strong>Submit</strong> <strong>Purchase</strong>.</li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>Any remaining credit from your old Ascend Plan is deducted from the price of your new upgrade during the purchase process. This credit is deducted <strong>after</strong> any discounts from a coupon or seasonal sale are applied.</div></div></div></div>

You can reassign an Ascend Plan from one site to another within your Wix account. Note:When you reassign an Ascend Plan, all the Ascend Premium features on the site it was originally assigned to will ...

Ascend by Wix: Assigning a Plan to a Different Site in Your Wix Account

<div data-component-type="text"><div>You can reassign an Ascend Plan from one site to another within your Wix account. </div></div><div data-component-type="informative"><div class="info-container" info-color="green"><div class="info-title">Note:</div><div class="info-content"><div>When you reassign an Ascend Plan, all the Ascend Premium features on the site it was originally assigned to will be disabled.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To reassign your Ascend Plan:</h2></div><div data-component-type="text"><ol><li>Go to <a href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Premium Subscriptions</a> in your Wix account.</li><li>Click the <strong>Show More</strong> icon <img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/17/d11cfbe5-d051-40c1-92f6-80f86ec4c5d1/1fd79bf6-bf8f-43f3-ac02-a81015c24fdd.png" /> next to the Ascend plan you want to reassign.  </li><li>Click <strong>Assign to a Different Site</strong>.</li><li>Select the checkbox next to the relevant site.</li><li>Click <strong>Next</strong>. </li><li>Click <strong>Assign </strong>to confirm. </li></ol></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Note:</div><div class="info-content"><div>This feature is not yet open to Ascend users in India.</div></div></div></div>

You can cancel your Ascend plan at any time from the Subscriptions section of your Wix account. Important:If you cancel your Ascend plan within the first 14 days after initial purchase, the plan will ...

Ascend by Wix: Canceling a Plan

<div data-component-type="text"><div>You can cancel your Ascend plan at any time from the <strong>Subscriptions</strong> section of your Wix account. </div></div><div data-component-type="informative"><div class="info-container" info-color="orange"><div class="info-title">Important:</div><div class="info-content"><div>If you cancel your Ascend plan within the first 14 days after initial purchase, the plan will be canceled and refunded immediately.</div></div></div></div><div data-component-type="heading"><h2 id="" level="3">To cancel your Ascend plan:</h2></div><div data-component-type="text"><ol>
  <li>Go to <a href="https://premium.wix.com/wix/api/mpContainerStaticController?originWidgetName=billings" target="_blank">Subscriptions</a> in your Wix account.</li>  <li>Click the <strong>Show More</strong> icon <img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/25/0d18744d-14aa-4a13-84bd-806b4a8df3d8/d1175884-bb01-4a59-803b-eb41bc0effb3.png" /> next to the plan you want to cancel.</li>  <li>Click <strong>Cancel Ascend</strong>.</li>  <li>Select<strong> Cancel auto renew</strong>.</li>  <li>Enter the reason for cancelling your plan.</li>  <li>Click <strong>Submit</strong>.</li></ol></div><div data-component-type="image"><div class="img-container" style="text-align:center"><img src="https://d2x3xhvgiqkx42.cloudfront.net/12345678-1234-1234-1234-1234567890ab/8696077d-830a-4b1e-bd86-9df98f89994a/2019/07/25/45a571a2-f161-43ce-9d72-edf30bde4cb0/dd754421-d1a3-4ce8-8483-9f481ba5affc.png" /></div></div>

You can cancel your Ascend plan at any time within the first 14 days to receive a full refund. No questions asked! Refund Policy Details
  The 14 day trial period includes the first 14 days after purc...

Ascend by Wix: Refund Policy

<div data-component-type="text"><div>You can cancel your Ascend plan at any time within the first 14 days to receive a full refund. No questions asked! </div></div><div data-component-type="line"><hr line-style="thin" /></div><div data-component-type="heading"><h2 id="" level="3">Refund Policy Details</h2></div><div data-component-type="text"><ul>
  <li>The 14 day trial period includes the first 14 days after purchasing an Ascend plan. The 14 day trial period does not apply to renewal payments.</li>  <li>If you decide to cancel your Ascend plan within the 14 day trial period, your plan will be canceled immediately and you will no longer be able to make use of its features. </li>  <li>Wix is not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.</li></ul></div>

How to begin

Choosing a template 

Hiring a professional to build your site

Use Wix to build your site and business. Try our AI tools to create a site, customize our templates or hire a professional to create or enhance your web presence.

Getting started

Learn how to use Wix to build your site and business.

Wix Editor basics

Using the Editor tools

Your site's layout

Strips and columns

Structuring your site

Designing your site

Pages

Menus

Managing pages and menus

Text

Buttons

Containers and boxes

Slideshows

Shapes and lines

Adding and customizing elements

Images

Galleries

Videos

Documents and files

Adding files and media

Working with elements

Using effects and animation

Sharing and promoting your site

Adding advanced elements

Getting Started

Mobile Tools

Pages on Mobile

Background on Mobile

Mobile Site Layout

Site Menu on Mobile

Text on Mobile

Media on Mobile

Other Elements on Mobile

Troubleshooting

Building a mobile site

Troubleshooting your Editor site

Using the Wix Editor

Using your site dashboard

Site management

Managing roles and permissions

Managing your site

Getting started with AI

Using AI to create & manage your site

Using AI to set up your business

AI tools

Media Manager basics

Uploading media

Purchasing media

Managing media

Media issues

Adding and managing your media

Using the Pro Gallery

Editing images (Wix Photo Studio)

Managing your media

Setting up your multilingual site

Translating your site

Managing your languages

SEO in Wix Multilingual

Creating a multilingual site

Privacy & GDPR

About Accessibility

Making your site accessible

Advanced accessibility features

Creating an accessible site

About the CMS (Content Management System)

Managing CMS collections

Connecting CMS collection content to your site

Working with dynamic pages and the CMS

Connecting user input elements to the CMS

Using CMS with other Wix products

Advanced CMS features

Wix for developers

Test Sites

SSO Logins

Wix Blocks

Advanced features

Learn how to create a site and manage its content with our intuitive editors. Know how to protect visitors' privacy and make sites compliant with accessibility laws.

Creating your site

Design and manage your site using intuitive Wix features.

Changing your account settings

Sign in issues

Managing your account

Upgrading to a Premium plan

Billing for Premium Plans

Billing for Domains

Billing for Google Workspace Business Emails

Managing your subscriptions

Charges, payments and tax

Invoices for Wix services

Using vouchers and promotions

Billing & premium subscriptions

Review your account settings, manage your subscriptions and plans and understand your invoices.

Account & billing

Manage subscriptions, plans and invoices.

Managing your site with the Wix app

Mobile apps basics

Customizing your own mobile app

Managing your own mobile app

Submitting your mobile app for approval

Building your own mobile app

Customizing your site on the Wix member apps

Managing your site on the Wix member apps

Using mobile apps as a member

Using the Wix member apps

Mobile apps for your customers

Use our mobile apps to run your business efficiently on the go and set up a dedicated app for your site members to stay in touch. 

Using the Wix mobile apps

Run your business and connect with members.

Domain basics

Wix domains

Domains purchased elsewhere

Transferring domains

Managing domains

Troubleshooting domains

Follow our step-by step guides to learn how to purchase, connect or transfer a domain for your site, and find out how to keep your site’s data secure.

Connecting a domain

Learn to purchase, connect or transfer a domain to your site.

Setting up your store

Managing products and categories

Setting up shipping & fulfillment

Setting up payment and checkout

Designing your store

Managing your orders

Managing store inventory

Managing the Members Area

Managing store emails

Promoting stores sales

Dropshipping with Wix Stores

Setting up sales channels

Using the Wix app for Wix Stores

Wix Stores

Setting up Wix Bookings

Creating your services

Managing your staff

Managing your calendar & bookings

Memberships, packages & payments

Customizing Wix Bookings pages

Emails, SMS, and promotions

Using the Wix app to manage your bookings

Video conferencing with Wix Bookings

Fit by Wix

Wix Bookings

Setting up Wix Events

Creating your event

Designing Wix Events

Managing your events

Managing your guests

Selling event tickets

Promoting your event

Using the Wix app for Wix Events

Check-in by Wix for Events

Wix Events

Setting up Pricing Plans

Creating your plans

Designing your plans pages

Selling Pricing Plans

Managing purchased plans

Using the Wix app for Pricing Plans

Wix Pricing  Plans

Setting up your restaurant

Creating Wix Restaurants menus (NEW)

Taking online orders (NEW)

Table reservations

Creating your Wix Restaurants menu

Taking online orders

Using the Wix  app to manage your restaurant

Wix Restaurants

Setting up Photo Albums

Selling with Photo Albums Store

Setting up Art Store

Selling with Art Store

Wix Photography

Setting up Online Programs

Managing program participants

Using the Wix app for Online Programs

Wix Online Programs

Wix Portfolio

Getting started with Wix Video

Adding videos & channels 

Changing your Wix Video settings

Wix Video

Business solutions & apps

Get tools to grow your business and web presence. Find the right tools for your specific needs, set up online payments and keep track of your site's analytics.

Managing your business

Get tools to grow your business and web presence.