Wix Forum: Adding and Setting Up Forum Notifications

4 min read

Increase engagement by sending custom email notifications that highlight new activity in your forum. You can control who the notifications are sent to, where they are sent, and what they look like from your site's dashboard.

Note:

Site visitors need to follow a category before they can receive any notifications.

Step 1 | Choose how the notifications are sent

Decide how you want the notifications to be sent out. You can choose from email, site feed, and mobile.

To choose how the notifications are sent:

Go to Settings in your site's dashboard.
Scroll down to the Communications section.
Click Notifications you send.
Click Preview & Edit next to When: New forum post is published.

An image showing the Preview & Edit button in the notifications section of the dashboard.

Enable the toggle next to each channel you want to send notifications from.

An image showing the notification options available to enable or disable.

Click Save.

Step 2 | Customize the email notification text

Personalize the email notification, so it matches your site and brand. Your readers are more likely to appreciate what you send and actively engage with what they see.

To customize the email notification text:

Go to Settings in your site's dashboard.
Scroll down to the Communications section.
Click Notifications you send.
Click Preview and Edit next to When: New forum post is published.

Click Edit.

An image showing the edit email option from the drop-down

Click Add Details.
Note: This option only appears if you have not yet added your sender details.

An image of the pop up that asks you to add your sender details.

Enter the From name and the Reply-to email and click Save.

A screenshot of the 'from name' and 'reply-to email' fields.

Log in to your reply-to email and retrieve the code.
Enter the code in the field and click Confirm.
Hover over the relevant section and click the Edit icon .
Customize the section using the options in the panel on the left.

Step 3 | Choose the notifications you want to get

When members log in to your site, they can go to their profile to choose which notifications they want to receive.

To choose the notifications you want to get:

Go to your live site and log in.
Click the drop-down on the Login Bar and select Profile.
Select Settings.
Enable the toggles next to each notification you want to get:
- Likes or reactions: Receive notifications when someone likes your post or reacts to it with a heart.
- Comments or replies: Receive notifications when someone comments or replies to your posts.
- New Posts: Receive notifications when another member creates a new post.
- Daily or weekly activity summary: Receive notifications summarizing daily or weekly activity from your forum.

A screenshot showing the notification settings in your Members Area.

Step 4 | Managing your notifications on the Spaces by Wix app

Using the Spaces by Wix app, you can turn your notifications on or off anytime you need.

To manage your notifications on the Spaces by Wix app:

Open the relevant site in the Spaces by Wix app.
Tap the More Actions icon at the top right.
Tap Manage notifications.
Enable the toggles in the Forum section next to each notification you want to get:
- Likes or reactions: Receive notifications when someone likes your post or reacts to it with a heart.
- Comments or replies: Receive notifications when someone comments or replies to your posts.
- New posts: Receive notifications when another member creates a new post.