header-logo
Learn how to use Wix to build your site and business.
Design and manage your site using intuitive Wix features.
Manage subscriptions, plans and invoices.
Run your business and connect with members.
Learn to purchase, connect or transfer a domain to your site.
Get tools to grow your business and web presence.
Boost your visibility with SEO and marketing tools.
Get advanced features to help you work more efficiently.
Find solutions, learn about known issues or contact us.
placeholder-preview-image
Improve your skills with our courses and tutorials.
Get tips for web design, marketing and more.
Learn to increase organic site traffic from search engines.
Build a custom site using our full-stack platform.
Get matched with a specialist to help you reach your goals.
placeholder-preview-image

Wix Automations: Creating a Multi-Action Automation

1 min
Multi-action automations are automations with a single trigger and multiple actions. These allow you to streamline communication with your site visitors, deliver the right information at the right time, and optimize your business processes.

For example, you can create an automation that welcomes members logging in to your site with a chat message and then sends a follow-up email a few days later.
Screenshot of a multi-action automation flow.

To create a multi-action automation:

  1. Create a new automation or edit an existing automation.
  2. Click to add a step.
  3. Click Action.
A screenshot of the available steps you click to create a multi-action automation.
  1. Select an action.
  2. Set up the action using the available options.
  3. Follow steps 2-5 for every additional action you want to add to this automation.
  4. Click Activate or Save at the top right.
Adding more actions to existing automations:
If you add new actions to existing automations, these actions will only apply to instances triggered after you save your changes. For every instance already triggered (e.g. form submitted), these new actions will not be performed.
Screenshot of a multi-action automation flow.
A screenshot of the available steps you click to create a multi-action automation.