Wix Bookings: Setting Availability for Appointments

When you create an appointment, you decide who provides the service. The hours of each of your chosen staff members determines the appointment availability.

For example, the service below is available to be booked Monday - Thursday. It is provided by the site owner and one of her staff members. The service is offered on all the days and at times that one or both of the service providers are working.

Note: Customers can't book an appointment that ends after the relevant staff members' hours. So, for example, if you work till 6:00 PM, and offer a two-hour long service, clients can't book it at 5:00 PM.

Learn how to set a staff member's available hours.

You can manually block any day or part of a day in your Wix Bookings calendar for you or for a staff member. The times you block are not available for bookings.

Learn how to block time on your calendar.

You and your staff members can sync your personal calendars with the Wix bookings calendar. Events on personal calendars can block off time on Wix calendars, preventing clients from making bookings. 

We recommend you read important information on how synced calendars work. 

Calendar intervals control whether available hours appear every half hour, for example, or every hour. If you set your time slot intervals to 30 minutes, the available hours on your live site look like this:



You can choose whether you want all of your appointments to have the same calendar interval, or if you want the calendar interval based on the service length plus the time buffer. 

Learn how to set your calendar intervals.

Need a break between sessions? If you want to make sure clients don't book back-to-back sessions, you can set a time buffer between sessions.

For example, if you provide a 1-hour service and a client books from 9:00 - 10:00, a different client cannot book the 10:00 - 11:00 slot. 

Learn how to leave time between sessions.

You can prevent clients from booking too far in advance (e.g. more than 2 months before the session). You can also prevent clients from booking last minute (e.g. less than 3 hours before the session starts).

Learn how to set your booking window.

You can create one-time or recurring custom hours for your staff members. When you create custom work hours for staff members, it overrides your default hours. This, in turn, can impact your appointment availability, especially if you create custom hours for multiple staff members. 

You can view your staff members' hours in the work schedule in your site's dashboard.

Learn more about editing your staff members' working hours.