Wix Mobile Apps: FAQs About Building Your Own App

First you'll design your app (including its name, logo, look and feel) from the Mobile App Builder in your site's dashboard. Once your app is designed you can preview it for free on your mobile device. If you like the way it works, purchase a Mobile App Premium plan and follow the steps to publish your app on the Google Play and App Store.

When you create an app with Wix, it's built as a native app. This means it's developed using the device's native language, providing a smoother user experience.

No, your own mobile app will be available in addition to the mobile version of your website. The Wix mobile app is a fully native app that can be downloaded from app stores. Site visitors accessing your site from a mobile browser can still view the mobile version.

Your app is linked to your site's dashboard. That means any changes or edits you make on the dashboard are reflected in your own mobile app. This includes adding items to your online store, new bookings or services, or creating new blog posts. 

However, any content or design changes you make directly from the editor won't affect your app's design.

The Mobile App dashboard is located in your Wix account. Click the Start Now button to start creating your app. Go to Mobile App Builder in your site's dashboard now. 

After you've designed your app in the Mobile App Builder in your site's dashboard, you'll follow the steps to open both an Apple and Google developer account. This process is done on Apple and Google's side and can take a few business days to be approved.

Once your account is approved, you'll finish registering your app from your app overview in  the Mobile App dashboard and submit your app to Wix for approval. Once that's submitted, we'll submit it to the relevant app stores.

You can change the default language of your own mobile app. Your users can still choose their preferred language from their user profiles. Learn how to change your app's language in Step 2 of this article. 

Note: Wix Mobile App does not currently support multilingual.

If you're using an existing Wix member app to communicate with your users (Spaces by Wix, Fit by Wix or Dine by Wix), there's no migration required.

Your users will get a notification in their app asking them to download your new mobile app. Learn how to switch your preferred member app.

Currently you must register your app in both stores.

The main difference between your own Wix Mobile app and Spaces by Wix is that the Wix Mobile app has no Wix branding and is only for your business and community. Your users download your app directly from the App Store and Google Play rather than downloading a Wix app and engaging with your site from there.

Wix Mobile apps is available in the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish and Ukrainian. 

No, the Wix Mobile app requires an online connection. Currently it is not possible to use the app offline and then have the content sync once the device is online again.

Learn more about purchasing a Mobile App Premium plan.

No, the plan does not include the registration fees and you must pay those separately. Apple's App Store membership fees start at $99 USD a year, and Google Play is a $25 USD one-time fee.

You can get a full refund within the first 30 days of purchasing a subscription.

After your app is live, if you decide to cancel your subscription Wix automatically removes your app from the app stores. If your users try to use the app they will be notified that the app is no longer available for use.

Yes. After you purchase a Mobile App Premium plan, it is possible to assign it to another site in your account.

Yes. Since your own native mobile app is connected to a Wix site, you can change ownership by transferring the premium site associated with your mobile app to another Wix account. Learn how to transfer a premium site to another account. 

The approval process varies from platform to platform and Wix has no control over the timeline.

As part of the Mobile App Premium plan, Wix takes care of your app's submission to the stores as well as the app's maintenance and compliance with any new policies. During this process you may receive emails from Apple and Google. These emails require no action from you.

Learn more about the emails you receive from Apple and Google.

If your application does not pass Apple or Google's review, Wix gets notified. We'll then inform you why your app has not been approved and ask you to make the necessary changes.

Once you've made the changes, you will have to resubmit your app to Wix for approval, and then again to Apple and Google. Learn how to resubmit your app.

Once your app is live, we make sure it stays current by updating it when necessary.

After your app is live, if you decide to cancel your subscription, Wix automatically removes your app from the app store listings. 

If you want to build another Mobile App, purchase a Mobile App Premium plan and follow the steps to publish your app on the Google Play and App Store.

If your users try to use the app they will be notified that the app is no longer available for use.

You can get a full refund within the first 30 days of purchasing a subscription. To get the refund, cancel your plan from Premium Subscriptions in your Wix account. Learn more about the Wix refund policy.

Your Apple Developer Account or Google Developer Account information will be saved in case you want to relist your own mobile app at any stage. If you wish to relist your mobile app, you can re-purchase a Mobile App Premium plan to get it back in the app stores. 

If you change your mind about canceling your own app, or canceled it in error, you can contact customer care for support and they can help you relist it. 

Note: Mobile apps remain listed for 2-3 days after cancellation.