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In this article
  • Refund policy details
  • Additional information about refunds
  1. Home
  2. Using the Wix mobile apps
  3. Mobile apps for your customers
  4. Building your own mobile app
  5. Managing your own mobile app
  6. Wix Mobile Apps: About the Refund Policy for the Mobile App Premium Plan

Wix Mobile Apps: About the Refund Policy for the Mobile App Premium Plan

In this article
  • Refund policy details
  • Additional information about refunds
Before you can get your own native app live and connected to Apple's App Store or Google Play, you need to purchase a Mobile App Premium plan. 

If you decide the plan isn't right for you, you can request a refund within the refund timeframe.

Refund policy details

You are eligible for a refund within the first 30 days from initial purchase. To get the refund, cancel your plan from Premium Subscriptions in your Wix account.

To cancel your Mobile App Premium plan:

  1. Go to Subscriptions in your Wix account.
  2. Scroll down to the site with the mobile app plan and click the More Actions icon  next to Mobile App Premium.
  3. Click Cancel Mobile App Premium.
  4. Click Cancel Now in the pop-up to confirm.

Additional information about refunds

  • Trial period cancellations: If you cancel the plan within 72 hours of purchase (during the trial period), the original charge may be removed from your account within 20 business days, rather than being refunded.
  • Refund timeline: Refunds may take up to 20 business days to appear on your credit card statement.
  • Bank charges: Wix is not responsible for any bank fees, commissions, or overdrafts related to your purchase. Please contact your bank directly to resolve these issues.
  • Developer account fees: Wix does not cover any refund or cancellation fees for your Apple or Google developer accounts.

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