Wix Hotels by HotelRunner: Troubleshooting "There Are No Available Rooms" Error
3 min read
Important:
- This article refers to the latest version of Wix Hotels by HotelRunner. We are in the process of releasing Wix Hotels by HotelRunner but it's not available to everyone yet. Sign up for more information about Wix Hotels by HotelRunner and join the beta.
- For information on the previous version of Wix Hotels, click here.
If you are experiencing issues with no rooms appearing as available on your site, see our solutions below.
Click an issue below to find out how to resolve it:
Step 1 | Check that you are showing unavailable rooms in search results in Reservation settings
Step 2 | Check that your opening dates are correct under General Settings
Step 3 | Check that the relevant countries appear in your Market list
Step 4 | Check that your Inventory Calendar is configured correctly
Step 5 | Check that the relevant rate plan isn't hidden
Still need help?
If the problem persists, contact us with the information below:
- The name or URL of your Wix site.
- The rooms, dates and a link to the relevant pages.
- A screenshot of the error including the relevant dates.
- The name and version of the web browser you're using.
- The name and version of your computer's operating system.
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