Wix Groups: Creating Automations for Your Group

4 min read
Save time by creating automations for your group. Each automation begins with a trigger which leads to an action. For example, when a member creates a post, you can assign them a unique member badge.
Explore a variety of available triggers when setting up automations to meet each group's needs. Whether it's sending a notification when a group member is added, pays for a group, or leaves a group.
A screenshot of several Group Automation examples in a site's dashboard.

Step 1 | Add a new automation

Your site's dashboard displays every automation you create. Make sure to give each item a unique name for easy organization and tracking.

To add a new automation:

  1. Go to Automations in your site's dashboard.
  2. Click + New Automation or click an existing automation to edit it.
  3. Click + Start from Scratch.
  4. Click the title to give your automation a name.
A screenshot of creating a new automation from scratch.
Invite people to join a group by creating a new automation. For example, when a visitor is on a specific page on your site, choose an action that invites them to join. 

Step 2 | Choose a trigger

Choose from a list of available triggers related to a group member's activity. This initiates an automatic response and activates the automation.

To choose a trigger:

  1. Select Wix Groups in the Trigger section. 
  2. Select the relevant checkbox under Select a trigger and choose a trigger for your automation.
  3. Click the Limit Frequency to: drop-down and select how many times the same contact can trigger this automation:
    • Don't limit (trigger every time): Your action will take place every time it is triggered by a visitor.
    • Once per contact: Your action will take place only once per contact.
    • Oncer per contact every 24 hrs: Your action will take place only once per contact in any 24hr period.
A screenshot of Select a trigger in a site's dashboard.

Step 3 | (Optional) Add a delay

Choose when the action should occur. You can perform the action immediately after the trigger, or set a delay to send it.
For example, if your trigger is "Member leaves a group," and your action is "Send an email", you may want this to be sent after a certain amount of time has passed.

To add a delay to your automation:

  1. Click + Add Delay.
  2. Click the drop-down and select when to perform the action (e.g. days, hours and minutes).
    Note: If you don't add a delay, the action is performed as soon as the trigger occurs.
A screenshot of the Timing section in an automation.

Step 4 | (Optional) Add a condition

After selecting a trigger, you can add a condition to set up complex automation flows.
For example, with multiple groups, send a coupon to members who paid for a specific group. Set your trigger to 'Member pays for a group' and the action to 'Send a coupon.' Then, add the condition with the exact group name to target those members, excluding individuals from other groups.

To add a condition:

  1. Click + Add Condition.
  2. Click the Select criteria drop-down and select the criteria you want to use to decide whether this automation continues each time it's triggered.
  3. Click the drop-down that appears next to your criteria drop-down to select your operator (e.g. "is", "is not").
  4. Click the drop-down or text box that appears next to your operator drop-down to complete your condition.
    Note: The logical statement you've created will determine whether the automation continues.
  5. (Optional) Click + Add Criteria to add more conditions.
A screenshot of an automation condition.

Step 5 | Choose an action

After choosing a trigger, decide how you want to respond to that trigger. For example, if your trigger is 'Member pays for a group', you can send a coupon to encourage them to purchase a membership to another group.

To choose an action:

  1. Select your desired action in the Action section.
  2. Choose an action using the available options.
    Tip: For example, add a multistep automation that welcomes members who join your group with a chat message or email.
  3.  (Optional) Click + Add an Action to set up a multistep automation.
     Tip: For example, add a multistep automation that sends a unique member badge when someone posts or comments in the group to motivate interaction.
  4. Click Activate
A screenshot of the choose an action step in the automation panel.

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